Skype account restricted

I bought a skype unlimited call to India. I am using it for calling relatives, local call and my friends. Suddenly I got an email stating below:
Fair usage policy violation blocking
We have noticed some prohibited usage of your Skype subscription.
As a result, your subscription will be terminated within the next 24 hours, moreover, you will no longer be able to use or purchase any of Skype’s paid-for products.
The suspension of your access to Skype paid-for products is permanent and you will be unable to transfer any existing paid-for products to a new Skype account, or receive a refund. However, you will be able to continue to make Skype-to-Skype calls and send instant messages.
No explanation and nothing.
 Is this fair to block my paid subscription without even a single warning? In the middle of my ongoing subscription?
Please note these points :
1)     This Skype id is maximum login on three devices – my two smartphones and a Pc.
2)     Mostly long calls are on selected approx 5 numbers which are of relatives,my wife.
3)     Mostly short call are to my big circle of friends and my wife also uses to call her relatives as this is our family account..cant we do it?
4)     Total no of calls I don’t know is how much but its our account and me , my wife our kids all like to use what we bought. But surely there are not millions of calls we do from this…..
This is so sad and irritating being a such long customer of skype iam facing this. Earlier we used to use the calling option from PC so the calls may be less in number last year but these year we started using skype on smart phones via wifi so our numbers increased….but is this wrong? We are using our smartphones J
 Iam real wondering what should I do as I have left around 25 euros in my account and iam the person who was till date so impressed with skype that I have recommended it to all my friends , relatives’…I was a big fan but then this happened…
Please skype customer service team I couldn’t find how to contact you so please consider all the points I said above and before kicking me out let me know my fault..
Pleaseeeeeeeeeee….
My id – [Removed for privacy]
Email – (removed)
Full name : (removed)
phone : (removed)
"Skype fair policy:
Using subscriptions for telemarketing or call centre operations;
Re-selling subscription minutes;
Sharing subscriptions between users whether via a PBX, call centre, computer or any other means;
Calling numbers (whether singly, sequentially or automatically) to generate income for yourself or others as a result of placing the call, other than for your individual business communications (and subject to Section 4.1 of the Terms of Use); and
Unusual calling patterns inconsistent with normal, individual subscription use, for example, regular calls of short duration or calls to multiple numbers in a short period of time.
I am wondering which clause I violated????

 Hello,
NEVER post personal data on this public internet website. You just gave the entire worldwide internet your phone #, e-mail address etc. This is an open invitation to spammers, scammers and worse! I've removed the information.
To address your query please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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    Hi,
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    "We understand that your account has been restricted. I apologize for the inconvenience that this has caused you. I will be more than glad to check that for you.
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  • How to find out Skype account name

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  • Blocked Skype account

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  • Account restricted

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  • Skype Account Blocked for no Reason!

    I recently purchased Skype credit and a subscription (several years after dumping Skype due to the poor service). After only 3 days of using the service, my Skype account was suspended. Skype claims there is suspicious activity on my account. I would like to know how it is suspicious that I use my credit to make calls/send text messages?! I have filled in the contact form twice and reset my password three times. Yet my account remains blocked, and I can only make free Skype-to-Skype calls. Skype email customer service is hopeless and not helping to resolve the issue. I am afraid the time of my subscription will run out before (if ever) the issue is resolved. Please does anyone know how I can request a refund of my money? If Skype will not let me use it, the least they can do is to return it to me. I have realized it was a mistake to purchase Skype credit and attempt to use Skype for mobile calls/text messages. In future, I should restrict myself to free Skype-to-Skype calls. Thanks!

    Hello,
    We don't allow duplicate posting.
    Duplicate deleted.
    It's not a scam. This request is legitimate.
    Moved.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Skype account released, but phone calls still not ...

    Hello,
    My Skype account ([Removed for privacy]) was rencently suspended and after I provided verification information it has been released. Skype to Skype calls now work fine. However, when I try to call a (cell/landline) phone from my Skype, I get a message that says "Account blocked".
    I have a Skype credit and 1 subscription, however I see a warning that says "You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status."
    Can you, please, explain what I need to do to unblock my account to allow phone calls from Skype
    Thanks! 

    Semey wrote:
    Hello,
    My Skype account ([Removed for privacy]) was rencently suspended and after I provided verification information it has been released. Skype to Skype calls now work fine. However, when I try to call a (cell/landline) phone from my Skype, I get a message that says "Account blocked".
    I have a Skype credit and 1 subscription, however I see a warning that says "You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status."
    Can you, please, explain what I need to do to unblock my account to allow phone calls from Skype
    Thanks! 
    You may need to contact customer support as what the notification suggests. Just click the link below to see the instructions on how you can get in touch with the Support team ;
    http://community.skype.com/t5/The-Skype-Lounge/How-to-Contact-Skype-Customer-Service/td-p/2056783
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

  • Account restricted - no reason/no notification

    I would just like to post here to say that the actions of skype are disgusting.
    1) My account has apparently been restricted - No notification/No warning/No reason given to me.
    2) I do not have/nor will I ever subscribe or pay for anythign skype especially now.
    3) The forms required to apparently un-restrict my account invade MY privacy, by asking for not only RL details, but also names of those on my contact list.
    4) Information requested is things that are from YEARS ago that I can't remember, and didn't know I needed to remember in order for skype to unrestrict an account that shouldn't be restricted in the first place.
    5) I did not ask/request or want my windows 8 account linked to my skype account but there it is.  Which note I can't now apparently unlink because my account has been suspended.
    6) If I think my account has been compramised I will alert Skype not the other way round.  If they wish to advice me they THINK it has been, for me to decide if my account should be suspended, all good, if they wish to advice me to change my password, then so be it.  However this is ridiculous
    The laughable part of all this is that I don't want Microsoft knowing everything about my life which they seem to think they have a right to.  I do intend to go over their privacy policy and if necessary make a formal complaint about their own invasion of it.
    I am finding it very amusing that I was actually changing my password due to an unrelated incident to be safer.  Nice one skype.  Now I guess i have to wait for 24 hours for you to be bothered to do anything, and no doubt you will inform me that my details don't match, especially since my surname is currently "none of your business"

    Try to release your account by filling out the information requested in the Online Resolution Center ;
    https://support.skype.com/account-recovery
    If in case still necessary, you can alsocontact customer support for clarifications or further assistance. Just click the link below to see the instructions on how you can get in touch with the Support team ;
    https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

  • Cannot load money to my Skype account

    Hello Skype Community,
    Since one year I cannot load money to my Skype account. When I try to do it, I receive the following message:
    Sorry!
    You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status.
    But I cannot find REAL link to contact Customer Support and ask them WHAT the problem is!
    Any idea what I should do?
    Thank yhou in advance for your kind help!
    Greetings
    Naim

    Hi, Nasko-bg21,
    Here is a link to the instruction page on how to contact Skype Customer Service:
    https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
    To get help with the issue you’re experiencing:
    Go to the Support request page.
    Select the topic you need help with and the problem you’re experiencing. Some information that might help with your problem is displayed.
    If you still feel that the information doesn’t help, click the Continue support request button at the bottom of the screen.
    Select your contact method. We recommend that you check our Support Network first.
    If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.
    We don’t currently provide telephone support.
    You may skip past Steps 2 and the second half of Step 4 (checking the Support Network, which you are doing here in the Community).
    Hope this helps!  All payment and billing issues must be addressed by Skype Customer Service.
    Best regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Re: Account Restricted. Need Access like YESTERDAY

    Hello. I am using skype to make calls for my University but I am too far from campus to drive there every day. To prevent high phone bills, I bought a 3 month subscription to make calls anywhere in America and Canada to landlines and mobiles. I have to call 10 hours a week, so I could call anywhere between 300-500 phones a week. Skype keeps restricting my account for "security purposes" and really, its just frustrating because I cannot contact a real person to let them know I am authorizing the activity that I am doing. Any suggestions or help you can offer?? I'm getting desperate

    for clarifications and further assistance,  you may need to contact customer service regarding your concern. Just click the link below to see the instructions on how you can get in touch with the Support team ;
    https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
    CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS  
    MORE TIPS, TRICKS AND UPDATES AT
    skypefordummies.blogspot.com

  • My account Cannot login and say account restricted...

    My account Cannot login and say account restricted ! i Never make payment
    and my history payment ( You haven't purchased anything yet. ) !!!
    what it's doing ?
    My Skype ID : [Removed for privacy]

    Well if you were born and raised here in the US or Moved to US and got citizenship you should have a Social Security Card many businesses Like Verizon, or Credit Cards companies require having a S.S.C and require giving at least the Last 4 of the Card to Verify who you are + they'll probably ask a few other security credentials..
    I'd say for now getting what you had is not going to be easy at least until you get and established S.S.C. and or if you can prove any other Information Verizon may ask you for..
    Hope that Helps Good Luck b33

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