Skype accredited Skype phone supplier "Chat & Visi...

Chat & Vision is OK when everything goes right but when there is a problem beware as you can see from various other reviews.
We ordered a Skype phone and it was eventually delivered within an agreeable amount of time. not rapid, but fair enough. As we live way out in the countryside here in Spain we have problems with DHL as well as other companies delivering to us.To alleviate this problem we had an arrangement with a Spanish friend in a local village to accept deliveries for us. We ordered this phone with the belief as stated in their website "Worry free ordering all dues taxes and delivery charges included". 2 weeks after delivery our friend receives a demand from the Spanish Customs Authority that she appear before her local Tax authority due to unpaid duty on the goods that she received for us.Which involved a round trip of around 45kms. She was informed that the declared value by Chat & Vision was $12 and they insisted that they see the invoice from Chat and Vision which of course read €75. After another round trip of 45kms with the invoice she was then told she would be informed as to how much duty was to pay and also that there could possibly be a fine. We were of course keeping Chat & Vision informed of all of this ongoing problem.
Assurance from customer support that we would not suffer as a result of this as they would recompense when it was finally sorted. Well the Duty turned out to be € 15 and no fine, but as we were so embarrassed about the time and cost our friend had incurred we recompensed her for her time and fuel costs € 50 only to be told afterwards that she no longer wished to receive any more goods for us. So a €75 phone from Chat and vision has cost us €140 which we could have purchased from Amazon for €79 and know that we would have had much better service as we are still waiting for any recompense from Chat and Vision that was in May we are now in September and still waiting, for something that is obviously not going to happen.
Solved!
Go to Solution.

Hi rodymoyra,
Please accept my sincere apologies for the inconvenience caused. I am very disappointed in our handling of the case. I have taken the matter up internally with the relevant agents and departments involved to get the bigger picture on our process flaws and will rectify it if not already done. That includes a thorough review of the email correspondence with our support team which I believe was not up to our usual high standard. Whilst this ongoing, my support team will process a 50EUR refund to your paypal account within the next 24-72 hours. I will be in touch if I need any further info. I appreciate this does not make up the inconvenience experienced but hope it helps reassure you that we genuinely care.
If I can be of further assistance, please let me know.
Kind regards,
ChatandVision Ltd.

Similar Messages

Submit: Great Skype for Windows Phone ideas

We have just launched a new Windows Phone idea board to let you all share and exchange your ideas on how to improve and develop Skype for Windows Phone.
Before you start sharing your ideas, here are some guidelines to help you get started:
Idea Submission Guidelines
Search before posting. Do a quick search and make sure you are not submitting a duplicate. If the idea already exists show your support by giving kudos to the original idea rather than watering down the potential impact across multiple submissions.
Draft your idea. Be as clear as possible, tell us what your idea is, how it would benefit users and why you think we should consider it. That will not only help us to better understand what you want, but we may even be able to solve your problem more quickly another way. Please avoid text speak and keep the idea short and to the point. Ideas are available within a limited number of topic sections of the community as they are not discussion threads.
Currently you can choose one of the following topic labels for your ideas:
Video Messaging
We‘ve just launched Video Messaging on Windows Phone so you can now send video messages to family and friends, even when they’re not online. Let us know what you think of Video Messaging on Windows Phone and any ideas you have for how we can make it better.
Phone Integration
Tell us how you would like Skype to be integrated with Windows Phone. Would things be easier if Skype was better integrated with the People Hub? Integrated into the messaging app? Or in the dial pad?
Contacts
How can we make it easier for you to find friends and family on Skype and add them as a contact? What are your thoughts on how contacts are managed on Skype for Windows Phone? Do you have any recommended improvements?
Calling
Tell us how you would like Skype to be integrated with Windows Phone. Would things be easier if Skype was better integrated with the People Hub? Integrated into the messaging app? Or in the dial pad?
Instant Messaging
Video calling is one of Skype’s most popular features. What do/don’t you like about Video calling on Skype for Windows Phone and do you have any ideas for how we can make video calling even better?
Some things to include:
Start with a clear title
add appropriate label(s)
list features and benefits
Review the ideas of others. Look at other ideas to see what your fellow community members are requesting and feel free to exchange on them in the comments section. While we take into account the numbers of kudos an idea receives, we also consider the amount and quality of member feedback when making our decisions.
Add value. Vote for those items that you like and agree with by giving the idea a kudos. It's really a significant way to recognize someone's effort. We are using votes as a barometer to find out more about what our contributor community thinks is important, so we can factor this into our prioritization process.
Submit a new idea. Adding an idea is just like posting a message on a board. To create an idea, click on the “New Idea” button, located on the left side of the page content tab, and in the left column under the actions heading click “create an idea”. Be sure to enter a clear title and description of your idea so others can decide how they would like to vote. Remember, the more complete your thought, the more likely it is to get noticed! You can use simple HTML, format the text, or add links or images. You can also preview your idea and check your spelling before you post the idea.
Do not be discouraged. Sometimes what seems simple may not be so simple to build. Some ideas take longer than others, and some ideas will not be possible within the scope of what we want to accomplish in the next year or so.
Be respectful. Comply with the Community Guidelines and Skype etiquette.
Disclaimer: Skype may or may not use your comments, ideas, or suggestions. Skype reserves the right to use for any purpose including commercial purposes, comments, ideas, suggestions, code, products or services (“Content”) that are posted on this community without any obligation to compensate the individual or entity that provided the Content. By posting any Content in the community, you hereby relinquish any right you may have in such Content and to any future compensation for publication, use, distribution, license or sale of the same. By posting Content, you represent and warrant that you either own or control all of the rights to that Content, and such Content does not violate any third party rights or these Skype Terms of Service. You agree that all opinions expressed by users of this community are expressed in their individual capacities, and not as representatives of Skype.
Frequently Asked Questions
What is the Idea Board all about?
Idea Board is a new part of the Skype Community, where members can share their ideas about existing products and services. Anyone in the community can see and vote on the ideas you post.
We encourage you to give kudos and comment on submitted ideas as we are more likely to take the top kudoed and most discussed ones into consideration.
How do I navigate the Ideas Board?
Finding your way around the ideas board is a pretty straightforward task, here are some of the things you will see to help you get around.
• New Ideas – The most recent ideas.
• Hot Ideas – The most popular ideas right now.
• Top Ideas – The most kudoed ideas.
The sidebar widgets
In the sidebar you'll find more ways to sort the ideas board, see new and popular ideas and the top rated contributors to the idea board. It's also really easy to view only the ideas with certain status', for instance if you only want to see ideas that are “Accepted”.
How to check if an idea exists already?
Use the search function filtering by the ideas board – or click here (direct link to search function)
What do the votes/kudos mean?
Just as you can give kudos in the community boards and blogs, you can vote for ideas you like on the Idea Board. Ideas with high vote totals are more likely to be recognized and accepted by the teams at Skype who develop our products and services. You can also leave comments on ideas, but remember to be kind!
What do the different idea statuses mean?
We strive to review submitted ideas on a biweekly/monthly cycle. Each idea will go through a life cycle that will be assigned statuses at each milestone. The statuses are explained here:
New Idea - Sparkly new idea, submitted by you, and ready to be vetted by the community.
Comments Requested - Items set as Comments Requested will be open to the community for feedback and votes.
Under consideration - Idea has been forwarded to appropriate business team who is determining feasibility.
More information needed - More information is needed before our Product Management team can take this forward, please review the comments left by the team.
Duplicate - Ideas in this status have already been submitted in some form or another. We will link these items over to the other idea so you can review the status or track the progress there.
Already exists - This is available in the product.
Future possibility - Idea is a good one but not something we can include in a near-term product or software release.
Accepted - Idea has been accepted and has been taken forward for implementation, check back soon for updates.
Not right now - We like the idea but just not for right now, we will revisit it in the future.
Implemented - You asked for it, we did it!
My idea has been accepted. How long will it take to be implemented?
Sadly, we will not be able to provide dates for the implementation of any accepted ideas within the community due to the number of factors involved. Please be patient and let us make sure it is completely ready before we make it available.
How will I know if an idea has been implemented?
You can track the status of your ideas as your ideas are sent to the people here at Skype who can make them happen and you will see the status of your idea is updated. We will be telling you if the idea is something we are working on now or would like to do in the future, or if it’s something that is not feasible for us at this time. To ensure you don’t miss any updates select “Subscribe” from the “Idea Options” menu when viewing your idea.
What ideas have been implemented so far?
You can check "Accepted and Implemented ideas" topic here.
Can I edit or delete my ideas comments?
No, you can't. Be sure to check your spelling and preview your comment before you post it; you can't edit a comment once it's posted.
Who and how often moderates/ manages the ideas board?
The community team is monitoring the board on the daily basis and product managers will come in on a monthly basis to update statuses of the ideas and post their comments.
If Skype decides not to pursue my idea, will you tell me why?
We do not always provide the reasons for our decisions regarding ideas submitted for review but will strive to provide an explanation where possible.
I have an idea to improve the Windows Phone software itself?
Microsoft has set up a Windows Phone Feature Suggestion Box for exactly that purpose. Share your idea here: http://windowsphone.uservoice.com
If I am not comfortable submitting my idea over the Internet, is there another way I can do so?
No.

I would really appreciate if you guys work on the feature “ custom backgrounds for chat notifications”.If users will be able to choose any image of their liking in the custom background feature if would add value. Currently some of the chat messengers provide this facility to the users which makes interesting to the users while improving user friendliness and satisfaction. Options that would include areTake a photoChoose from albumsSearch from webDeleteThat appears to be a reasonably robust selection. In search, a user can use a built in engine to pull up images based on search and then select it as it their choice. Once you chose an image, it will be asked to confirm and ‘set’ as the universal chat window for all contacts.

Complaint regarding Skype accredited partner

To whom this may concern,
Our Company wishes to lodge a formal complaint about your accredited partner in South Africa ChatandVision.
We ordered the following on the 3rd of June 2014:
1
Jabra SPEAK 410 Speaker - FOR PC
1
RTX DUALphone 4088 (Black) (Skype Certified)
1
RTX DUALphone 4088 Extra Handset
These products was supposed to be delivered to a standard South-African business address . on the 11th of June 2014 we received our first shipment confirmation which stipulated that we would arrive our order within the next few working days.
On the 23rd of June we received an email from ChatandVision stipulating the order was returned by the couriers as a failed delivery due to the address not being found. We were asked to confirm the address and once again we did confirm that the correct information was used. But after that another TWO people contacted us within a period of 3 days to confirm the address. On the 1st of July we received confirmation from one of the 3 that the parcel has been shipped again.
On the 9th of July 2014 we have not yet received our second confirmation and we contacted them regarding this matter. The only reply we received was on the 10th of July 2014 (our Shipping confirmation.) We received an email on the 16th of July that our order has been dispatched and Singapore post will deliver shortly.
Using the tracking number we established that the parcel arrived in SA on the 24th of July 2014. By the 7th of August 2014 we have not yet received our parcel and contacted them around this. Their response was: “Dear Lauren, Thank you for your email. We would like to inform you parcel was posted via postage courier services. May i ask kindly checked your parcel at your local post office? Please let us know if you received the parcel in your end, if not simply reply back on this email so we can investigate. Thank you.” We notified them directly after this that the parcel was meant to be delivered to our office per our original arrangement. On the 11th of August the matter was escalated and we were promised that we will be informed about any movement as soon as it occurs.
From the 8th of August until now we still have not received any form of communication with them. Thus we decided to cancel the order with Chat and vision yesterday evening (24th of August 2014).
We would just like to voice our disappointment about the extremely terrible service we received from a Skype accredited partner. We will be sure to share this awful experience with fellow South Africans and advise them not to use ChatandVision under any circumstance.
Kind regards,
Angelique Lourens

Hello and sorry to learn of your experience. Just to clarify - Chat&Vision is not located in South Africa.
Please confirm the correct date of cancellation.
"Thus we decided to cancel the order with Chat and vision yesterday evening (24th of August 2014)."
Today is August 20th 2014
Thank you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

I lost my phone i bought a new iphone 4 is it possible for me to copy my contacts phone numbers from skype to the phone book of iphone4

i lost my phone i bought a new iphone 4 is it possible for me to copy my contacts phone numbers from skype to the phone book of iphone4

Using an iPhone without a wireless service plan

New Skype Emoji not appearing on Skype for Windows Phone

Posted here because I couldn't select "Skype for mobile" in the Windows 10 Edge browser... I've noticed that emoji like (Windows10) do not appear in Skype on Windows Phone. Instead, I see an empty white box. I also don't see the text of the emoji. Seems like an issue with Skype for Windows Phone where the app understands that (Windows10) is an emoji, but can't find the image to display.

Please, run the DirectX diagnostics tool (32-bit option only).
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Help us improve Skype for Windows Phone

[Update Jan 20th 2015]
Thank you for taking part in the survey. We've now closed it and will evaluate the responses and share the results with you here once we have them.
Original announcement below:
Hello! Would you like to help us to improve your Skype experience in your language? This is your chance to chip in – please fill in the survey about different aspects of Skype for Windows Phone.
It will take about 25 minutes to complete the survey. It will be open until the end of second week of January. We’ll make sure to share the results with you once we have them.
We appreciate your help – with your opinion, we can make Skype even better.
The Skype team
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Is it ok to reply to this topic? There isn't a warning against it...
But I wanted to complain about all the stupid questions in the survey. You keep repeating the same "is this too polite?" stuff. I don't care about any of this. What I care about is how terribly laggy and unresponsive this app is on my Lumia.
Oh, and the fact that it is constantly online even when I'm not using it is also terrible.
Seriously, I'm using a WINDOWS PHONE, MICROSOFT'S OS! Why is Skype so bad on it?!

Skype for Windows Phone idea: Make it work

[Topic title updated by moderator to be more descriptive. Original topic title was: "Re: Submit: Great Skype for Windows Phone ideas"]
Oh, here's a brilliant idea - make it work. Simple enough?
Fix resuming the app. Make it fast enough so I can actually pick up a call.
Decrease battery drain. Currently when using skype my battery usage sometimes reaches 65% per hour. It's not even ridiculous anymore.
I'm not asking much, I don't need calling skype-skype a pleasant experience. Just make it work without requiring 1Gb/s bandwidth and quad-core processor with 8GB RAM.
Last but not least - make SkypeOut not a theoretical feature to lure people into paying subscription but something that actually works at least half the time.
I'm really not asking anything fancy like deleting some old messages or other things people mention. Just the basics of a communication app.
The funny thing is that we all know you don't give a s* about what we are putting here. Nobody's gonna read it anyway.
It's sad. I used to like skype, before the mobile revolution. Now... Just keep it going the way it's going and in two, three years you'll be a history like Blackberry or AOL

As for those "smaller improvements" I think everyone will agree with me that they are way too small, and they take much too long. I mean, seriously, 65% per hour battery drain! I am yet to find an app, ANY app that would be even remotely close to your "achievements". With improvements that small and slow I guess in 5 years skype will be using only 30% battery every hour. If I'm not expecting to be next to a power outlet within an hour or two I'm not even trying to use skype anymore. Exactly the same applies to resuming the app. I understand that there are some improvements but honestly improving by 50 ms is not an improvement that any user would appreciate. Again, in this matter skype is probably the worst or one of the worst among all communication apps in WP store. And it's not like it's a new app. Those "improvements" (exactly the same) have been announced from the very beginning and yet they are virtually unnoticable for an average user. Like I said before, sometimes it's impossible to answer a call because it takes too long to resume skype. And any improvement that doesn't make it possible is not really an improvement, from a user's point of view.
I really hope this changes and next fixes will be dramatic.
Now, SkypeOut problem. I cannot agree that it has anything to do with a carrier I'm trying to call. Here's why:
1. I'm calling the same people from desktop app, from metro app on my tablets and from my phone. Desktop - no problems whatsoever, Metro - pretty much good as well, Windows Phone - unusable most times.
2. When I try to call people from phone - it doesn't work at all, I tether a laptop/tablet to the phone, thus virtually using the same connection (ATT) - magically it starts working perfectly fine.
3. I'm calling landlines and all cellular carriers in Poland. Problems are with ALL of them using Windows Phone, and there are no problems using any other platform while calling exactly the same phone numbers. So, unless you have a problem with Poland in general, it wouldn't make any sense to blame the carriers.
4. For some reason, sometimes it actually works on the phone. But only sometimes.
Also, I noticed this behavior on Windows Phone:
1. SkypeOut works bad no matter what internet connection I'm using, whether it's 2Mb/s or 100Mb/s it's just a disaster (most of the times), and whether it's wifi or cellular.
2. Video calls quality is very poor also on both - wifi and cellular.
3. Voice calls are actually not that bad. Assuming that I can start the app before they hang up
I'm using Lumia 920 so I hope this phone is not too weak for your app. If it is - you're killing yourself limiting only to owners of the very newest phones packed with the best hardware available.

Skype for Windows Phone Sign-In Process Changes

Today we’re releasing an update for Skype for Windows Phone with some changes to the way you sign in. To help you get started, we’ve put together this short guide.
What’s changing and why?
Instead of having to remember a Microsoft account for your Windows Phone and a separate Skype Name and password, all users will now only need their Microsoft Account to sign in to Skype for Windows Phone. You’ll also benefit from added security, privacy and improved password recovery.
Learn more about what’s changing in today’s update.
What does the change mean for me?
When you sign in for the first time after the update, we’ll prompt you to sign in with your Microsoft account.
If this is the first time you’ve signed in with your Microsoft account, we’ll ask you to link it to an existing Skype account.
If you’re already using your Microsoft Account to sign in to any version of Skype, then you won’t need to link your accounts again.
How does this work with multiple accounts?
This is a link between one Microsoft account and one Skype account. We recommend you link the Microsoft account you use on your Windows Phone with the Skype account you want to use on that device.
What happens if I linked the wrong accounts?
Not to worry, you can unlink your Microsoft account from your Skype account at any time. You’ll then be asked to link your Microsoft account again the next time you sign in on your Windows Phone.
Learn more about unlinking your Microsoft and Skype accounts.
What if I don’t remember my Microsoft account details?
You can find the Microsoft account that you use on your Windows Phone by going to the Start screen, swiping from the right and selecting Settings > email+accounts.
Once you have your Microsoft account email address, you can then recover your password if you don’t remember it.
Where can I go with questions or feedback?
You’re already in the right place on the Skype Community. Please ask your question or leave your feedback on today’s update in the comments.
Follow the latest Skype Community News
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MetalHead22 wrote:
How does this work with multiple accounts?
"This is a link between one Microsoft account and one Skype account. We recommend you link the Microsoft account you use on your Windows Phone with the Skype account you want to use on that device."
Does the above quote mean you can only use one skype account on your windows phone if I link my skype account that was set up with yahoo mail to my windows phone Microsoft account which is the same for logging in to my laptop that has windows 8.1 installed on it.
What i would like to do is to be able to sign in with either which I could do before the app update. The Microsoft one Is for personal use and the yahoo one is for work. I would like to keep them separate and does it mean nobody else can sign into their skype accounts on my phone if its not linked to my Microsoft account.
Hope this makes sense.
You can still use several Skype accounts on your phone, but you can link one Skype account to one Microsoft account.
If the Microsoft account you have for personal use is already linked to a personal Skype account, then you can simply use the Microsoft accont to log into the phone.
I understand your work Skype account is not yet linked to a Microsoft account? If you do not have a second Microsoft account to link to this work Skype account, then you can create a new Microsoft account and link to your work Skype account to be able to log into the phone with this account.
You can sign into Skype with any Microsoft account, does not have to be the one that is used to set up the phone.

Skype is deleting links in chat

Suddenly today, when talking with a friend, I tried to link to http://www.wowhead.com. Any messages containing a link to this site was instantly removed from her side of the conversation. We then found that if she tried to send me the same links, they were deleted on my end.
This is completely unacceptable, that Skype can even delete links sent between friended contacts (please delete links from people not on your contact list if you aren't already), let alone non-suspicious links.

Hi and welcome to the Skype Community,
Skype uses automated scanning within Instant Messages to identify website addresses that have been previously flagged as spam, fraud, or phishing links. For more information about Skype’s privacy policy, please visit: http://www.skype.com/privacy/
If you can share examples of links that don't work in Skype we can have a look. E.g. flightrising.com links seem to work fine.
Follow the latest Skype Community News
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Skype to Skype calls won't connect, to phones will

I developed a problem with Skype sometime last week. I can connect Skype to phone lines using credits with no problem. I cannot, however, connect Skype to Skype calls. I can send a contact request, see when it is accepted, and exchange sms messages with the contact. However when I attempt to call the contact, or when they attempt to call me, the call hangs up on "connecting" and the other party never sees it coming in to be answered. Later, however, the missed call will appear in the call history.This does not happen with every attempted skype to skype call, but most of them. Skype and Windows 8 updates were run recently before the problem started happening. The other contacts have various versions of Windows including 10, 8 and lower (and unknown.) All Skype calls to landline or mobile numbers are completing as normal. Have tried disabling all firewalls, making sure skype is on the allowed list with firewalls, uninstalling and reinstalling, checking every possible setting we can think of. I'm stumped, my company's helpdesk is stumped, really need to find a fix for this.

I am having problems connecting with Skype on 3 out of 4 devices. This just started happening today, Monday August 3, 2015. Is anyone else experiencing the same issues?Error Messages on Device 1You are entering a wrong user ID or password. This is erroneous as I am able to log in through the browser, and on 1 other device using the same password.Error Messages on Device 2Unable to connect to this user on Skype because the User is using an outdated version of Skype. I don't think this is a valid error message, as it has worked fine up until today.Error Message on Device 3 Unable to connect. Skype is either too busy with too many users trying to log in at the same time, or we are updating our servers.We are using a mobile device or Windows 7 on our devices. Does this have anything to do with Windows 10 release?Please advise.We are missing out meeting

Skype to Skype on RX Dual Phone

I have a RX Dual Phone and taught I could ring another RX Dual Phone for free. Its still using skype on both phones, so why am I being charged?
Also I am being charged 25 cent for local mobile calls, this seems very exspensive. Does anyone know why the call are so exspensive?

Hi

Cannot shut off skype on android phone

How do you shut off skype from android phone. I can't find any button to shut it off once it's on!

loulou38874 wrote:
This thing has totally hijacked my phone. I can not make any calls at all with my regular cell phone service. Everytime I try it immediately opens skype and tries to dial from there. I have hit the "sign out' button, that does not work. I have pulled my battery out and sim card out, that doesn't work. I have powered it off and on; that does not work. I can not even call my provider to report the problem as it only goes to skype. I do have the most current version of Skype; so that is not the issue either. there apparenly is not way to call anyone and get a live person for help???? I have tried everything. This is a business phone and consequently has shut me down without it???? HELP.This is because you have set (by accident) Skype to be the default application for calls. To change this go in Settings, then Apps. You should be in a tab called "Downloaded." From there, scroll down until you see Skype. Click on Skype, scroll down and touch the "Clear defaults" button. Next time you'll dial make sure to select "Dialer" or something like that (and definitely NOT Skype) before clicking on "Always launch this app". I hope this helps. P.S.: As a follow up from my previous message, I have uninstalled Skype and stopped using it. I switched everything to Google Hangouts and Whatsapp.

Skype enabled home phone

Hi, I have a skype enabled home phone. I would like to use this phone for a emergency calls and for my husband to call when he can't reach me on my cell phone. Do I need an online number for this? I am not really sure how to use it. It was a gift. We have not had a home phone line to avoid having to pay a monthly bill so please let me know if there is a cost to this.
Thank you for your help!

As far as I know, Skype-compatible hardware devices tend to remain online. The only time they aren't:
1. There is a setting in that device that forces it to another state.
2. You change the state in another Skype client either manually or automatically (when idle) and that updates the online status of your account. This then toggles your online state for the hardware device as well. So if your Skype client is toggled to Away, that may be causing the issue.
I personally leave myself in online at all times. I have nothing set to change any of my states and my hardware device is always online. I generally receive all my calls.

Skype ready cordless phone purchase

i recently bought the skype ready cordless phone with plan for $104+, since then i have not received any confirmation email or anything of the sort saying when i will get my phone.
Does anyone know how long this takes for shipment and is it normal not to get a confirmation email.

doc11583 wrote:
so to confirm I will have to contact General Electric (GE) because i bought the GE Digital Cordless Expandable Telephone. ???
Yes, there is a "contact us" for GE on this page: http://www.gephones.com/support/FAQ/
About Me You can also use a IP Camera as your camera for Skype video Example Instructions

Skype rejects my phone number on verification

Skype rejects my phone number on verification. The number is correct.

If you're talking about the phone number used for sms verification codes with iCloud keychain, the number can be changed as follows:
iOS 7.0.3 or later: Tap Settings > iCloud > Account, then tap Keychain. Make sure the phone number under Verification Number is correct. If not, enter another phone number.
OS X Mavericks v10.9 or later: Choose Apple () > System Preferences. Click iCloud, then click Account Details. Make sure the phone number listed under Verification number is correct. If not, enter another phone number.

Skype accredited Skype phone supplier "Chat & Visi...

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