Skype and iChat problems

Hi everyone... my MacBook is relatively new and has worked fine. Just three weeks ago, Skype started giving me problems.
I can sign on and call people, they can see and hear me. However, I can't hear them (or it comes through really patchy) and their video is usually frozen. I've tried it with 5 others (including one who has a Macbook also) and concluded that the problem is on my end!
I've tried uninstalling and installing again and again, gotten help from the Skype team twice, and nothing is working! Any suggestions?
Also with the iChat, whenever I try to start a video chat with someone, there is always a "communication error" every time! What is the deal? Anyone else have this problem???
Thanks!

Hi msephton,
Thanks for the post and welcome to the forum.
Not sure what could be causing this but I can check the network side of things to make sure everything with your broadband connection is fine.
Please drop me an email to [email protected], include your BT account details.  Can I also ask that you run a speed check via www.speedtester.bt.com.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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    0x91b91000 - 0x91e6bff3 com.apple.CoreServices.CarbonCore 786.16 (786.16) <60b518e4ad02b91826240199a6311286> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x91e6c000 - 0x91e6cff8 com.apple.ApplicationServices 34 (34) <8f910fa65f01d401ad8d04cc933cf887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
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    0x91eac000 - 0x91f39ff7 com.apple.LaunchServices 292 (292) <a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x91f3a000 - 0x922d7fef com.apple.QuartzCore 1.5.8 (1.5.8) <a28fa54346a9f9d5b3bef076a1ee0fcf> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x922d8000 - 0x922d8ffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
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    0x9247d000 - 0x92487feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
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    0x92c8c000 - 0x92ca8ff3 com.apple.CoreVideo 1.6.1 (48.6) <186cb311c17ea8714e918273c86d3c13> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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    0x93182000 - 0x93182ff8 com.apple.Cocoa 6.5 (???) <e064f94d969ce25cb7de3cfb980c3249> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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    0x936f1000 - 0x936f9fff com.apple.DiskArbitration 2.2.1 (2.2.1) <75b0c8d8940a8a27816961dddcac8e0f> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
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    0x9384d000 - 0x9385dffc com.apple.LangAnalysis 1.6.5 (1.6.5) <d057feb38163121ffd871c564c692804> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x9385e000 - 0x9385effa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x949f9000 - 0x94a09fff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <06d8fc0307314f8ffc16f206ad3dbf44> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x94a0a000 - 0x94a59fff com.apple.QuickLookUIFramework 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
    0x94a5a000 - 0x94e6afef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x94e6b000 - 0x94e8affa libJPEG.dylib ??? (???) <d23f3f3b9d168bf32f89449f83fa07f7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x94e8b000 - 0x94eaffeb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
    0x94eb8000 - 0x94ecdffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x94ece000 - 0x94ed3fff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
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    0x94f7c000 - 0x95003ff7 libsqlite3.0.dylib ??? (???) <3334ea5af7a911637413334154bb4100> /usr/lib/libsqlite3.0.dylib
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    0x95048000 - 0x950c7ff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x950c8000 - 0x950cefff com.apple.print.framework.Print 218.0.3 (220.2) <5b7f4ef7c2df36aff9605377775781e4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x950cf000 - 0x95106fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <8b26ebf26a009a098484f1ed01ec499c> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x95131000 - 0x95133fff com.apple.securityhi 3.0 (30817) <31baaf7ea27b41480604ffc910fe827f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x95134000 - 0x951effe3 com.apple.CoreServices.OSServices 228.1 (228.1) <76fdc146b4d9937f9c5cbaa1512e0023> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x951f0000 - 0x951f0ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x951f1000 - 0x9546dfe7 com.apple.Foundation 6.5.9 (677.26) <c68b3cff7864959becfc7fd1a384f925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x95480000 - 0x95481ffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
    0x95482000 - 0x95563ff7 libxml2.2.dylib ??? (???) <b3bc0b280c36aa17ac477b4da56cd038> /usr/lib/libxml2.2.dylib
    0x95571000 - 0x95769fff com.apple.JavaScriptCore 5533.19 (5533.19.1) <a099821bc9203b1bba37aee855280e28> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x958a1000 - 0x958aafff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <73cf6b3c5ddf94d7ce9ae2c81c1b558c> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x958ab000 - 0x958fcfeb com.apple.framework.familycontrols 1.0.4 (1.0.4) <e76b4fa1c25673c8e0fb183b6c0e8eaf> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
    0x959c7000 - 0x959d6fff libsasl2.2.dylib ??? (???) <0ae9f3c08d8508d9dba56324c60ceb63> /usr/lib/libsasl2.2.dylib
    0x959d7000 - 0x95a00fff libcups.2.dylib ??? (???) <2b0ab6b9fa1957ee940835d0cfd42894> /usr/lib/libcups.2.dylib
    0x95a0d000 - 0x95a0dffe com.apple.quartzframework 1.5 (1.5) <4b8f505e32e4f2d67967a276401f9aaf> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
    0x95a0e000 - 0x95a26fff com.apple.openscripting 1.2.8 (???) <572c7452d7e740e8948a5ad07a99602b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x95a27000 - 0x95a38ffe com.apple.CFOpenDirectory 10.5 (10.5) <39d48cd00b8f9ca3fcdd251715cc74d5> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/Frameworks /CFOpenDirectory.framework/Versions/A/CFOpenDirectory
    0x95ade000 - 0x95ae3fff com.apple.DisplayServicesFW 2.0.2 (2.0.2) <cb9b98b43ae385a0f374baabe2b71764> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
    0x95ae4000 - 0x95b24fef com.apple.CoreMedia 0.484.2 (484.2) <81221976abdc19f30723c81c5669bbc9> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
    0x95b25000 - 0x95ce1ff3 com.apple.QuartzComposer 2.1 (106.13) <40f034e8c8fd31c9081f5283dcf22b78> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
    0x95ce2000 - 0x961b3fbe libGLProgrammability.dylib ??? (???) <7f18294a7bd0b6afe4319f29187fc70d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x961b4000 - 0x96211ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
    0x96212000 - 0x96263ff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x96264000 - 0x96267fff com.apple.help 1.1 (36) <b507b08e484cb89033e9cf23062d77de> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x96268000 - 0x96268ffe com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <a2b462be6c51187eddf7d097ef0e0a04> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
    0x96269000 - 0x9629bfff com.apple.LDAPFramework 1.4.5 (110) <bb7a3e5d66f00d1d1c8a40569b003ba3> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x9629c000 - 0x963eeff3 com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x963f7000 - 0x966fffe7 com.apple.HIToolbox 1.5.6 (???) <eece3cb8aa0a4e6843fcc1500aca61c5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x96700000 - 0x9672bfe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
    0x9672c000 - 0x96876feb com.apple.QTKit 7.6.9 (1680.9) <fe987e6adf235d5754399dcdae6e5a8e> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
    0x96877000 - 0x96895ff3 com.apple.DirectoryService.Framework 3.5.7 (3.5.7) <b4cd561d2481c4162ecf0acdf8cb062c> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    0x96896000 - 0x9689bfff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    0x9689c000 - 0x968c0fff libxslt.1.dylib ??? (???) <0a9778d6368ae668826f446878deb99b> /usr/lib/libxslt.1.dylib
    0x968c1000 - 0x96988ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x96989000 - 0x96997ffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
    0x96998000 - 0x969c9ffb com.apple.quartzfilters 1.5.0 (1.5.0) <22581f8fe9dd2cb261f97a897407ec3e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
    0x969ca000 - 0x96a24ff7 com.apple.CoreText 2.0.5 (???) <5483518a613464d043455ac661a9dcbe> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x96a25000 - 0x96a43fff libresolv.9.dylib ??? (???) <a8018c42930596593ddf27f7c20fe7af> /usr/lib/libresolv.9.dylib
    0x96a44000 - 0x96a5fff3 libPng.dylib ??? (???) <c0791798fb92acc136c250a373449359> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x96a60000 - 0x96a60ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
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    0x96a8f000 - 0x96b0cfeb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x96b0d000 - 0x96b9aff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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    0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
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    The 10.5.8 COMBO (Your specs say 10.5.8) is Here
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    <hr>
    Quicktime.
    The Download and Install should be all the parts of Quicktime.
    Internet Plug-ins for Browsers, various System Files to make Quicktime work for other apps, various Components to play various formats and of course the Player itself.
    The Player should be in the Applications Folder with this icon:-
    The OS 10.6 version (Quicktime X has a big blue X icon)
    If you mean it has disappeared from the DOCK you can Drag the Application back to the DOCK to make the icon (and link to app) again (The app stays in the Applications folder the OS just makes an icon and links it for you by doing this)
    One of the biggest causes of many apps not working is turning Off/Disabling certain Fonts the apps need.
    Follow the Link in this Users Tip by Kurt Lang. Make sure that the Correct System Fonts are ON.
    9:53 PM Tuesday; January 25, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

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    NV... I saw the same question in other post. The problem is about the duplication of font Helvetica Neue.
    Just find it and delete the duplicates. All is working good now.

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    Outgoing audio. Was not going on Skype after ios7 download.went to settings--privacy--microphone--on--and the problem was resolved.

    Hello:>
    I created a function "APEX_030200.wwv_flow_epg_include_mod_local" as a sys user, then I dropped it.>
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    return boolean
    is
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        --    package.procedure
        --    schema.package.procedure
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        -- can be modified to itemize the expected procedure names. Otherwise you must parse the
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    /Varad

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    My Isight is not working on skype and yahoo messenger but works on photobooth and ichat.
    Ive reset my SMC and PMU but it still does not work. Only black screen appears on skype with a loading sign that takes so long. The light signal on the cam doesnt turn on as well which indicates that it is really not working.

    Regarding Skype, post in the Mac Skype forums on Skype's website.  It's where all the Mac Skype users hang out.
    Regarding Yahoo, contact its customer tech support department.

  • Using Safari and Skype and the fan is going full power. What is the problem and how to fix it?

    My 13-Inch MacBook Pro has been experiencing heat problems while I go on to applications such as Safari, Word and Skype. It's never done this before.
    What's the problem here and how can I fix it?

    Skype is the one giving you problems.....
    When sitting at idle, Skype can use as much as 90% of your CPU's resources.  The reason I know this is because I use Skype and have to shut it down once the fans start spinning and my Macbook starts getting hotter.
    Another solution is to downgrade Skype one version down.  That seems to work for a few people.
    good luck...

  • IChat video and audio problems Mac to Mac

    My associate and I have just set up video chatting with iChat, AIM accounts, and Logitech Quickcam Vision Pro cameras. I have a 12" G4 Powerbook and he has a late-model G5. We are both connecting to internet via Airports, with cable at my end and DSL at his end. After going through many discussion postings, we adjusted our settings so that Quicktime streaming was set to 1.5mbps, log on to AIM was on port 443 rather than 5190, iChat video bandwidth was set to 500, and Internet sharing was off on both machines. We can now see and hear one another, but the sound quality is very poor (we tried Skype, too, and the sound quality is much, much better) and the images we see of one another are very fuzzy and jerky (very slightly better than Skype, and our local images are very sharp and smooth). Worse, the image I see of him disintegrates (pixelates, horizontal lines, etc.) most of the time; he can see some of this on his local image of himself. The disintegration does not occur on Skype. We would rather use iChat, but obviously cannot with these conditions. I have seen no description of anything like this in any of the first 15 or so pages of discussions. Help!

    Hi,
    If Quicktime is at 1.5Mbps and you get this try the Bandwidth Setting at NONE.
    WE suggest the 500 setting fro a couple of reasons.
    Two ISPs, Comcast and Road Runner, practice Data Stream Management to combat File Sharing apps. This reduces the Internet Speed they supply to try and make these applications unworkable.
    Unfortunately they can not distinguish between those Apps and iChat in an A/V chat which is also Peer-to-Peer and sending lots of data in both directions.
    Other ISPs practice "Fair Usage" Policies and restrict the Bandwidth (And therefore speed) during High Use periods (but never say when those periods are).
    The effect is the same as the Comcast/Road Runner issue.
    If NONE still does not work try one of the other two setting in-between NONE and 500kbsp.
    iChat does use a large amount of processor and Video card time and processing.
    It pays to make sure you are not rendering some iMovie item or other high Processor use App.
    AS iChat can be effected by Bandwidth issues Sharing the Connection you have with another computer that is downloading or streaming something from the 'Net can be an issue.
    It may pay him to look in Activity Monitor (Applications/Utilities) and see what is using the Processor (Set it to All Processes then click the CPU column to re-arrange the list). Anything over about 20% may effect iChat. (vcencoder in lower case is part of iChat)
    8:12 PM Friday; January 30, 2009

  • I have an ipod touch. previously when i did not update it it used to download skype and kik messenger but now when i have updated it it wont download any od them. i have 4.2.1 software at the moment. im really confused, what might be the problem here?

    i have an ipod touch. previously when i did not update it it used to download skype and kik messenger but now when i have updated it it wont download any od them. i have 4.2.1 software at the moment. im really confused, what might be the problem here?

    Many developers when they updated their apps fro the newer iOSs dropped support for the older iOSs. That included Skype and other developers. Unless you have a copy of the apps version that was compatible with your iPod/iOS you are out of luck. Do you cave such a copy in a computer file backup??

  • Problems about linking the skype and the microsoft

    My skype account cannot link to the microsoft account(Before this, I already unlinked the original skype and microsoft) . When I logon the skype with my microsoft account, I found that there is an another skype account and this account is useless for me. Now I just want to delete the useless skype account of the microsoft and then link the original skype to the microsoft. What do I do to relink those accounts?

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    lsnrctl start
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    sqlplus / as sysdba
    startup
    exit
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    sqlplus / as sysdba
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    exit
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    lsnrctl status
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