Skype calls don't work with only one contact

Hello, I hope there isn't already a similar topic. 
So, for two years now, there is a friend I try to call regularly. She lives in Algeria and I live in France. At first, we could hear each other. And one day, for no reason (??), I could not hear her anymore. And then when I tried to call back, I could hear her, and she's the one who could not hear me. And then we tried, and tried, and tried, and it was always like that, only one of us could hear the other. I tried to get a new account, I changed computer, and I moved from place to place, and she did too, so I don't know what to blame here. My skype works perfectly with literally anyone else, and it is the same for her. Once I tried to do a conference call, and we could hear each other, and when I tried again it didn't work. Please help me ! 

Nevermind we fixed the issue. I had to make sure I had my realative's area code included in the phone number.

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