Skype can't detect sound card, issue with playback...

Hello
I have just received my Razer kraken 7.1 headset and have installed razer synapse 2.0. I have set up my mic and speakers of the headset through the control panel, my playback is set as the razer kraken 7.1 earphone and the mic is set as the headset microphone through the recording tab. When I launch skype there is no sound produce through the application, however with previous headsets there has been, I have tried going on youtube to see if sound comes through the headset and it does. Previously I have been using a turtle beach z11 which used 3.5mm jacks in to the computer however this new headset is usb operated. When skype opens and I try to call someone it says problem with playback device meaning I can't call anyone at all. However when checking call quality it says everything is working fine even though it isn't.
So far I have tried re-installing skype and restarting my pc none of this has worked so far, I know this isn't likely a fault with the headset as it works with all other programmes I have tried.
I am using a custom built pc with
OS: WIN7 64 BIT Home Premium
GPU: AMD HD7950
CPU: i5-3550
RAM: 8gb 1333mhz
Motherboard: Asus p67 series
Sound card: Onboard 7.1 audio
Any help with my problems would be much appreciated.
-Thanks
George Snell

@gsnell, Please setup your audio device directly in Skype and not only in the windows playback/record interface.
Also, please try to quit synapse 2.0 since it may interfere with Skype.
Also please try with the latest 6.13 version
www.skype.com/en/download-skype/skype-for-windows/downloading/
if nothing helps, Can you please provide logs as described in this link https://support.skype.com/en/faq/FA12321/how-do-i-create-log-files under Skype for Windows Desktop and attach it to your post?
Thank you

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