Skype charged 100€ from my account WITHOUT my know...

Hello 
I came back to home, and my paypal account was wiped out ! 
skype took 100€ from my account , and this is obvious hacker business .
I conctact with paypal and with skype , but what is so stupid is that , i see that many people are experiencing this in the forum , HOW COMES a very well known company cannot do nothing about that !!!!!
I have no idea how i will able to get my money back . 
PLEASE HELP !!!

Dear Readers,
While I write here on the Skype Community, these recommendations apply everywhere now that account fraud is unfortunately becoming too commonplace with the advent of major retailers suffering security breaches:
Change the account password immediately.  If you no longer have access to the account, please contact Skype Customer Service for further assistance.  If you are signed on to your Skype account on multiple devices, please use these two commands: 
/showplaces
Lists other instances where this Skype name is currently signed in.
/remotelogout
Sign out all other instances except the current one. This will also stop push notifications on all other instances.
Please review this FAQ article so you have the information at hand when you contact Skype Customer Service to report the unauthorized purchases: https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
Please review these FAQ articles, as well: https://support.skype.com/en/faq/FA34505/what-do-i-do-if-my-skype-account-has-been-hacked and https://support.skype.com/en/faq/FA10920/what-can-i-do-if-someone-has-taken-over-my-account
Regarding PayPal, sign on to your PayPal account and cancel the funding agreement between PayPal and your Skype account.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of existing problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and - most importantly -  choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Similar Messages

  • HT3702 How do I remove a credit card from my account without putting a new one on to my account?

    How do I remove a credit card from my account without putting a new one on to my account?

    https://discussions.apple.com/message/15891166

  • Auto charged money from my account when i"m not buy anything??

    HI Apple,
    Please double check for me why Itunes auto charged money from my account? when I didn't buy any thing from last 2 day? I think that wrong,because i never buy music from itunes. If every day I check my account form bank see my money all gone I will be upset.Please help me to double check again.
    Best Regards,
    Tra-My NGUYEN

    I have the same question. My credit card is charged every few days for varying amounts and I did not purchase anything from iTunes. My credit card bill says Apple ITunes but no other detail is provided to inform me what the charge is for.

  • Yesterday 14.99 $ were deducted from my account without any download of software from i-tunes, requesting you to let me know process for refund

    Yesterday 14.99 $ were deducted from my account without any download of software from i-tunes, requesting you to let me know process for refund

    Use this link, how to contact Apple Store and report an issue: http://support.apple.com/kb/HT1933

  • HT5622 I have Purchased a song through iTunes which cost is 15 Rs.But the bank has debited 95rs from my account .Let me know the reason behind that?

    I have Purchased a song through iTunes which cost is 15 Rs.But the bank has debited 95rs from my account .Let me know the reason behind that?

    We are itunes users just like you.  We would have no idea why.
    Contact itunes support and ask them.

  • HT2731 my oldest daughter recently bought a new ipod touch and gave her old one to her brother.  I need to know how to unlink the old ipod from her account without losing all the music and games on it.  He would like to have his own account.

    My oldest daughter recently bought a new ipod touch and gave her old one to her brother.  How do I unlink his ipod from her account and set up his own without losing the music and apps already on it?

    Connect it to his iTunes library and set it up as a new device.  You should be prompted to Erase and Sync the iPod if his iTunes library is separate from hers.
    Or head to Settings -> General -> Reset -> Erase all Content and Settings.
    B-rock

  • HT201441 Trying to erase iPhone from iCloud account without having to sign into iCloud.

    I am trying to activate my iphone and it's telling me a few letters of the Apple ID that I have to sign into in order to activate my phone. When I try to sign into it on the computer, it tells me that it's not a real account. Is there any way to erase my device from that iCloud without being signed into the account? My phone won't activate...

    You'll have to get the previous owner to remove it from their account as explained in the article you were reading.  There's no way around it.

  • How do i de-authorize my ex's computer/iphone/ipods from my account without causing her to lose all of the songs/apps purchased?

    I am going through a divorce, and my ex's iphone and the kids' ipods are still associated with my itunes account/billing credit card.  i.e.- whenever they make a purchase through the iTunes/AppStore it gets billed to my credit card.  How can they (or I) change to a different itunes account without losing all of the apps and music that they've bought under my itunes account? 

    Change the password and 'gift' new content for the kids whenever you want (assuming the process doesn't require knowledge of the password....).
    Just read about (new) iTunes Allowances feature (http://www.apple.com/itunes/features/#purchasing):
    Allowances
    Set up an allowance for your kids so they can make iTunes Store purchases without the use of a credit card. Allowances arrive every month in the amount you designate. Choose an allowance from $10 to $200. Cancel allowances at any time by visiting your Account Information page.
    Message was edited by: robert cibrario

  • HT204088 I purchased Whatsapp from iTunes and it was my first purchase but amount charged twice from my account

    Hi,
            Need some assistance. I purchased "whatsapp" from iTunes store on 23rd Jan 2013 and it was my first ever purchased app from iTunes. The application cost is 55 Indian Rupees on iTunes store and when I provided my payment details rupees 60 has been charged from my account and I received the SMS confirmation. After two days on 25th Jan 2013 I received another SMS alert that Rupees 55 has been charged for purchase made on iTunes however I didnt purchase any other item except Whatapp on 23rd. I dont know why the double amount was charged for single purchase. Does anyone else faces the same kind of issue?

    Ariana...
    so I assume there should be some track of them
    Yes.
    In the iTunes Store on the right under Quick Links click Purchased (new).
    You'll be able to re download past purchases for free if you are a resident of the U.S., and have iTunes 10.3 or later installed.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I want to remove some photos from my account without losing them to make room for others.

    I want to remove some photos from my account and  save them to my computer. How do I do that?

    Please see:  FAQ: How Do I Download files from Revel?

  • Remove device from iCloud account - without device

    I am seeing an old iPhone listed in my devices under iCloud > settings (on icloud.com).  I recently got a new iPhone and upgraded other devices to ios8.
    - I do not see this device in my list of devices under find my iPhone.
    - I not longer have this device as it was sent in for trade-in
         - Device was erased prior to being shipped back
    - backup of this device has been removed from icloud
    - I have logged out of iCloud and powered off all iOS devices which had this account on them
    - I have disconnected family sharing from this account
    - I have logged out of all accounts in iCloud settings
    (see screen shots of both screens)
    Any suggestion on how to remove this device?

    The same thing happened to me.
    Saturday I got an iPhone 6 and I traded in my 4S at Best Buy to get a gift card to use towards the 6. At the time of trade in, I turned off Find My iPhone and erased all the data on it.
    When I got home I went through everything to make sure it was removed from my account, but it still shows up under settings on icloud.com (nowhere else though). I spoke with Apple customer service and they said it was nothing to worry about, and that it would drop off there once someone used the device with another Apple ID.
    I am still a little concerned though, because I tried signing my 6 out of my icloud account just now, and it instantly disappeared from the device list in icloud.com's settings. My old 4S is still there, in the list that says "You are signed in and using iOS 8 on these devices"

  • Is there a way to view texts from an account without being on the account? im trying to see who my husband has been texting but i am not on his plan

    Is there a way to view texts on an account that im not on? its my husbands account

    Yeah check on the phone. You can't get a transcript without a court order.
    Message was edited in accordance with Verizon Wireless Terms of Service.
    Message was edited by: Admin Moderator

  • Skype take money from my account but I haven't rec...

    I had a nightmare trying to get credit onto my skype account. After a couple of frustrating hours I gave up, only to receive a bank statement showing £11.50 taken twice by skype. But as I do not have enough "privileges' I cant use  skype Community. What can I do?

    I have had exactly the same problem. Skype has taken £30 debited to me, but it's not showing as a credit on my Skype account. Where do we find out what Skype has done with our money
    johnbaxter wrote:
    I had a nightmare trying to get credit onto my skype account. After a couple of frustrating hours I gave up, only to receive a bank statement showing £11.50 taken twice by skype. But as I do not have enough "privileges' I cant use  skype Community. What can I do?

  • Skype changing settings from mobile account

    Hi. I have a problem with Skype. A really bad one. When I make a change in my settings through Windows, my phone Skype lags behind and resets my desktop version to the old settings. Within minutes, Skype does this...- changes status to online when i want to be invisible- re-adds contacts to my list after deleting and blocking them- reverting my status to the previous one it's really quite embarrassing for me to have to keep changing. My contacts can see me switching back and forth between online and invisible. My contacts see my status flickering on and off like a dead lightbulb. They can see me block them and suddenly add them again. I know that this is because I have a version of Skype on my phone. However, when I go to turn off skype, it does not appear in my phone's 'Running Apps' task manager. It isn't running, why is it changing my settings? do I really have to delete the app to prevent this? :/

    Dear Stanislav Kim 
    For changing Recon Account :
    1.The GL account should be intially blocked for posting.
    2 . The program RFSEPA02 FOR SWITCHING ON AND RFSEPA03 FOR SWITCHING OFF open items . This program can be modified with the help of ABAP consultant.
    This will convert Recon acct to normal GL account with open items.
    I am sure this will resolve your problem.
    Deven.

  • HT1933 I downloaded WE CHAT app. which i store shows free. But still th. Can anybody tell me how to report this?ey charged 1 $ from my account

    I downloaded WE CHAT app. which i store shows free. But still they charged 1 $. Can anybody tell me how to report this?

    iTunes Store & Mac App Store: About payment card authorization ...

Maybe you are looking for

  • Having trouble migrating from macbook Pro to macbook Air?

    Apple has kind of messed up with migration from older laptops to Macbook Air. With 140 GB to transfer onto my new Macbook Air, I took a big gulp when my new Air told me casually that it would take about 36 hours to migrate my stuff from my Pro to the

  • How do I scan for viruses on my iPad?

    My iPad keeps turning off.

  • How to launch an Internet navigator with Java

    In my java interface I would like to make a button which, when we clicked it, launch an internet navigator. Is there a function which allows that? Is this function platform-dependant?

  • Airport Disk can't connect since I upgraded to 10.5.1

    On 3 different macs, I cannot click on the Aiport Extreme icon in the left bar in the finder, and then click on the disk. It does not seam to mount. I found a woukaround, in the Finder preferences, I tick the box that shows connected drives on the de

  • Removing Event Listeners

    Hello! I have a PopUpManager window that fires an event just before closing (not the CloseEvent). I am listening for that event and handling it in a function. Q: Is it best practice to remove the listener in the function that handles it or calling Po