Skype Charges for Received Video Calls

Under Skype's current payment plan policy is there a charge to a Skype receiver of a video call?

Just wanted to post a more current reply. After spending some time today in online chat with VZ support, and having the rep tell me that incoming international calls ARE charged for roaming, and me persisting to get the correct answer ... she checked with global support and DID confirm Grothka's answer: that is, if the VZ customer is in the US and receives an international call, they are ONLY charged minutes; no additional fees.

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Why does Skype charge for group video calls?

Yes, this is a rant.
Yes, I hold little hope of receiving a meaningful response.
These being said, I hope that if more people point out the absurdity of charging for a feature currently freely available from a major competitor (one would hope Goggle shows as such on Skype's radar?), who knows, Somebody at Microsoft/Skype will slap they forehead at the sudden realization that they are losing market share that will be very hard (if not impossible) to regain.
I can already hear the arguments against making this (and other features, such as US/Canada calls) free going on incessantly about lost revenue and the next quarter results - I've used to work for a behemoth and that's how they die: never considering loss of customer good will, bad reputation and the resulting inevitable mass migration to competitor's solution in response to the company's obvious ineptitude. It never seems to dawn on them that losing some revenue now means living to fight another day.
Oh well, the battle between the giants was interesting to watch - until I've realized that one of the giants is blind.
Oh, and BTW:
I had to write this message a second time - IE11 crashed when I tried to preview the first iteration. Microsoft FTW! (yes, that was sarcastic - I am now making a copy of the entire post before submitting, just in case)
Also, your spellchecker flags Skype as an error - I guess the spellchecker is on to something.
End of rant/ Going to (video - sic) hangout with my friends

Strange that nobody has reply to this topic as
I TOO HAVE THE SAME QUESTION as at July 2013
(one year after first posting) ANY READON for being charges on UNANSWERED CALLS????

Charges for receiving international calls

Can you tell me if I receive a call from Germany on my cell phone, will I get charged anything other than minutes? Is ther a per minute charge for receiving a call? If so, how much? If not, awesome!
I just have a normal Nationwide (US) plan on my phone.
Thanks!

If you receive the call within the Verizon network in the US, then it is just charged as minutes. If it is on the weekend or after 9PM and before 7AM, then it will not count against your monthly allowance.
Additionally, if it is from another Verizon cellular phone, the minutes should not count against your monthly allowance.

Why I am being charged for receiving missed calls in Argentina?

I have received charges for receiving missed calls which doesn't seem right as I am not answering them, knowing I will get charged. Not happy about this as my bill is much higher than expected. And my bill states I have called my Voicemail on 3 occasions which again is not correct. Can any one help? I cannot call EE as I will be charged as well.

If you leave your voicemail turned on when you roam abroad outside the EU, any missed calls you may get, the caller will be diverted to your voicemail as normal. However, as the voicemail platform is located in the UK, when roaming with your handset outside the EU, this in turn will always generate an international call back to the UK.
Those calls to voicemail you are seeing on your bill are these automatic diverts.
It's always advisable to turn off your voicemail when roaming to stop this from happening.
Details here with instructions on how to turn off your voicemail diverts.

I am automatically charged for group video calling...

i am extremly pissed off at skype people
at one time i had used a confrence calling feature for which they charge like a montly fee -
how can cancel this - now everytime i add $10 to my account they deduct ~$9 right away for this group video cofrencing feature that i don't use. there seems to be no way in hell you can either contact the customer support or even send them an email. i have been robbed. and i am extremly upset right now - their stupid help page loops to same freaking FAQs only - please help ---- aghhhhhh!!!!

Hi, samijo, and welcome to the Community,
If you cannot cancel the subscription within your account information, you must contact Skype Customer Service for assistance. Start with signing on to the website - the link appears at the top right corner of the page. This will afford you the most number of support options from which to choose.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service As you know you wish to contact Customer Service, skip past Step 2 of the instruction (this is where the FAQ articles mentioned in the post, above, are presented) and proceed to Step 3, Continue Support Request.
Regards,
Elaine
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Does it cost money to receive video calls

Hi There, I want to know if it costs money to receive video calls from other skype users? as I have an important call in two days and I need to know if I have to pay to receive a call via skype? I will be using my computer on my home wifi network. Thank you
Solved!
Go to Solution.

you will not be charged for receiving video calls (the same goes for initiating one-on-one video calls). Unless your ISP charges it's users for incoming traffic.
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Charges for receiver?

I got a skype to go nr for a friend and when i call them internationaly does she get charges on her phonebill (at&t) for receiving the call?

no, she should not
Regards,
Neil

Will my phone carrier be charged for streaming video on a wifi only ipad?

Will my phone carrier be charged for streaming video on a wifi only ipad?

If you are using your phone as a hotspot for you to connect your iPad to for streaming then YOU will be charged for data... not your carrier.

Can receive video calls but when I try to call som...

As I said in the subject line, I can receive video calls with no problem. But when I try to call somebody, I eiither get a "failed call" or a "not on line." Yes I know the person must be on line, but what's with the failed call? Somebody please help.

Sounds like a Text Free issue. Contact their support.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

Fresh installed arch hanged with Skype in wmii during video call.

Fresh installed arch hanged with Skype in wmi during video call. The keyboard stopped reacting to any keys, including Ctrl+Alt+F1 (F2, F3, F4, F5, F6), Ctrl+Alt+Backspace.
The timer was actually working but updating in 3-5 seconds. While I had powerful laptop (i5 2.6GHz, 8Gb RAM). So,... I had to use power button to restart.
Any ideas how to avoid this in future?
Dis anybody experience similar issue?

try webcam scharing had 20 scharing on there and wibe them out
and myn works again

Is skype free for a video internet call from Chris...

Question above. I can't find my brother's contact in the search function

You can find contacts by searching by their name, Skype name, or e-mail address. Skype name or e-mail address would be the most simplest way to get the right account. So if you don't know that information you need to obtain that from your brother. You can also provide him with your information and he can send you a contact request instead. Skype to Skype audio/video calls are free.

Skype crashing on receiving/ starting call [W8.1]

Hey there Skype community, I've been having an issue lately causing my skype to crash every time I receive a call or start a call, this issue is only occuring on my computer (laptop one is working all fine). I have tried most things and read through quite a few topics here looking for the issue but can't seem to find what's wrong, so I am seeking for help here.
I've added a copy of my DxDiag txt in below as I saw it was being requested perviously on several other topics.
If you need any further information please request and I'll be more than happy to provide it.
Thank you for your time and I hope we can come to a solution.
Some info:
I am having this issue since the start of the year.
It only appears to be happening on my desktop, not laptop or telephone.
I never had issues related to this before, some minor things but never consistent crashes.
Thanks in advance
Yours sincerely, Brian.
Solved!
Go to Solution.
Attachments:
DxDiag.zip ‏12 KB

Your issue might be similar to this case:
http://community.skype.com/t5/Windows-desktop-client/New-skype-crashes/m-p/3581133#M294654
Look for the AMDh264Enc32.dll file in this folder,
C:\Program Files\Common Files\ATI Technologies\Multimedia\
and try to rename tis file to something different.
Also you have a screen-capture-recorder application installed. I guess that this virtual video capture device is installed with ShareX application, and the installation went wrong. I would strongly recommend to uninstall this faulty application.

Roaming charges for incoming international calls?

That's pretty much my question. I read somewhere on here that I would NOT be charged for long distance or roaming if my IPhone 5 receives incoming calls from Germany. Before I tell my family that they can call me, I want to be absolutely sure of that.
Thanks for your help!

Just like a landline, an incoming international call will not have any add'l charges. But it will use minutes from your allotment, unless it is after 9pm (Or 7pm if you have an Alltel plan)
UPDATE: From VZW Website:
If someone calls me internationally from outside the U.S. will I be charged extra?
No, you won't be charged long distance or roaming fees if you're in the U.S and someone calls you from outside the U.S.

Over Charged for One phone call??

Was charged over $400.00 for one (1) phone call while in port on a cruise ship. Was told that although no data was used/received or seen that the phone was roaming while using that call and am being charged for roaming. How do you make a call without turning on your phone?? This is outrageous!! Very upsetting from a Company that we have done business with for over 25 years!!!! Maybe we need to switch to another service that includes Global with their packages??

Data isn't used for calls anyway. Most cruise ships aren't covered with global plans because they have their own tower on the ship and set their own rates. If you made a call and the ship's tower was still on (they supposedly turn them off when the ship is close to the port), you would be using the ship's signal as that one would be the strongest. In other words, even if it was a domestic port the ship's tower would supersede any local towers. If you made the call then the bill will probably stick. You also say the phone wasn't turned on, so I don't actually know what the situation was.

Charges for Directory enquiry calls

My mother recently received a phone bill which included a charge of £96.14 for a call made through directory enquiries - a charge for a 47 minute call . She cannot remember making the call - she is 91 - and directory enquiries are unable to provide details of the call. It is difficult to query the call without these details. I am aware that directory enquiries do warn of costs - but that she can run up a £96 charge on one call without any warning is beyond belief. Can anyone provide advice on whether to go next?

If your mother is likely to make calls by mistake, then BT offer a service which should help in future.
Please see
Network Controlled Calling - Restricting repeated outgoing calls to services like the Speaking Clock...
As for the call that you were charged for, BT should be able to tell you when the call was made.
If you want further help.
If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Skype Charges for Received Video Calls

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