Skype constantly crashing during calls

Question

When i try to accept a call or send one out, it crashes.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 6.21.59.104
Application Timestamp: 542bf5db
Fault Module Name: d3d9.dll
Fault Module Version: 2.2.1.8
Fault Module Timestamp: 4ff388ce
Exception Code: c0000005
Exception Offset: 00002066
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Solved!
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Answer 1

kulcsartamas wrote:
Hello!
I have two problems. First, when i try to log in, the Skype says I am already logged in. I chose the Ctrl+Alt+Delete solution, and I cannot close Skype. The second problem is that I cannot make a call, because when I try, it crashes (or sometimes before that). 
Please help me!
Reboot your computer in Safe Mode and then try to reset all Skype settings.
Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
Reboot in normal mode and try to start Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.