Skype crash when trying to enter 'Video Settings'

Question

Hello All,
I've encountered a permanent Skype crash while trying to enter 'Video Settings' with camera plugged in. Without camera, 'Video Settings' panel is working ok
My system is Windows 7 x64, and my camera is A4Tech PK-130MJ
Here is the error report from windows logs:
Faulty application name: Skype.exe, version: 6.20.0.104, timestamp: 0x53fd9215
Faulty module name: nvapi.dll, version: 9.18.13.4052, timestamp 0x53b442e0
Exception code: 0xc000001d
Error offset: 0x001d2c4f
Faulty process ID: 0x15b78
Faulty application start time: 0x01cfd988fe3b2dc2
Faulty application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulty module path: C:\Windows\system32\nvapi.dll
Report code: e5a55ed5-457c-11e4-b26e-00221535009d
Because error seems to be, in some way, related to the video drivers, here is my graphics settings:
I'm using XFX GeForce 260 GTX with latest available Nvidia drivers (340.52)
I've managed to partially 'solve' this problem by downgrading to Skype version 6.3, but i'm not sure, how long I could use it, before it becomes 'outdated'
So, if anyone have encountered similar issues, please share info, may be there are any other solutions which don't involve downgrading skype
Thanks in advance!
Solved!
Go to Solution.

Answer 1

I don't know if this is relevant, but on my Windows 7 64-bit system and NVIDIA 210 graphic card, nvapi.dll is located in C:\Windows\SysWOW64\ folder, while in C:\Windows\System32\ there is the 64-bit version of this dll, i.e nvapi64.dll.
Please,  run the DirectX diagnostics tool (32-bit version).
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.