Skype crashes entire computer on every call window...

On the desktop version of skype on everycall i make or get will crash my computer. I've read many of these same problems with other people but their solutions dont fix my problem.
Attachments:
DxDiag.zip ‏13 KB

Pajamaman wrote:
i have the exact same problem, same brands of equipment too, gigabyte and AMD, have you also been having system crashes? where like out of warning your audio buggers up and your computer crashes?
Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Similar Messages

Skype crashes entire computer on call

Hi there.I am having a big problem with my skype, everytime I try to call someone or someone tries to call me the whole skype crashes and moments after that my whole computer crashes. This has been happening in more than I month and I hoped the latest skype update could fix this, but it didn't.I alredy tried to unnistall in multiple ways, including deleting everything about skype in my computer. I also tried to install previous versions of skype and the problem continued.I don't know if t will help but i put the dxdiag in the post anyway

ACoops wrote:
Wow this has been a problem for me for months since updates from 6.1 even now updated 7.1 today. still computer freezes when i activate anything to to with video on skype. spent all afternoon working tonthis today updated all my drivers on cam, changed cams, updated video drives, checked direct x, checked time stamps on logs fianaly found this post down dated to 6.14 an all is great COME ON SKYPE!! this is obviusly a huge problem people are having when are you going to get your stuff together. and will they contunually to me to upgrade this version to get more functionallity?Anyway enough of my rant thanky you for the link to the old version at least i can use skype now For future reference, please run the DirectX diagnostics tool (32-bit mode). Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

Skype crashes entire computer

Hello,
I've been using Skype redularly for weeks and there have been no issues until today.
Just as I was receiving a call for a job interview, Skype froze and any attempts to close the program failed. My computer started to sieze up and was unusable. At times I couldn't even use the cursor.
This required a hard reboot but any other attempts to open Skype all ended the same. It froze the program and made my computer unusable to the point where I have to restart it by holding down the power button. I've made sure the drivers are up to date, I've reinstalled Skype to the latest version. It doesn't matter what I do now. It's the same result every. single. time.
To say that I'm furious would be an understatement. I would appreciate any help on the matter please. It was working perfectly last week.
I'm using Windows 7.

Please, run the DirectX diagnostics tool (32-bit mode).
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Skype crashing my computer while joining calls

everytime i try to join a call on my computer freezes but i can still hear the people in the call and i have to shut down my computer manually by holding the power button

Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Skype crashes when I answer a call or when someone...

Hi,
Whenever I answer a call or whenever someone answers my call, Skype stops working. I have tried with both people & the call test service both with the same result.
I have tried reinstalling skype with no effect. I have been able to make calls with people so long as they call me when my skype isnt running and I turn it on when they are mid call, then I can answer them. But otherwise, it just keeps crashing.
Kinda getting frustrating now.
Thanks in advance

Open Windows Event Viewer -> Custom Views -> Administartive Events. Look for the recent error messages with timestamp corresponding to Skype crash. Copy and paste here the text from the General tab.

Skype Crashes when receiving and joining calls

Whenever i receive a call or i join a group my skype crashes but it doesnt happen when i make a call
Please help me

Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

7.2 Skype crashes when i log in on windows 7

I do not have a webcam so that wouldnt be a problem but i do have a nividia graphics card but here is my info down below
System Information
Time of this report: 3/29/2015, 02:16:54
       Machine name: THEBEAST
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 11/30/11 17:23:45 Ver: 08.01
          Processor: AMD FX(tm)-4170 Quad-Core Processor             (4 CPUs), ~4.2GHz
             Memory: 8192MB RAM
Available OS Memory: 8174MB RAM
          Page File: 4533MB used, 11813MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode
DxDiag Notes
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
        Sound Tab 4: No problems found.
        Sound Tab 5: No problems found.
          Input Tab: No problems found.
DirectX Debug Levels
Direct3D:    0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
          Card name: NVIDIA GeForce GTX 680
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 680
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_1180&SUBSYS_11801569&REV_A1
     Display Memory: 4042 MB
   Dedicated Memory: 1994 MB
      Shared Memory: 2047 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: S221HQL
         Monitor Id: ACR01A9
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: HD15
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0013.0142 (English)
     Driver Version: 8.17.13.142
        DDI Version: 11
       Driver Model: WDDM 1.1
Driver Attributes: Final Retail
   Driver Date/Size: 5/15/2012 11:48:00, 18044224 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
Device Identifier: {D7B71E3E-52C0-11CF-5776-8D311FC2C535}
          Vendor ID: 0x10DE
          Device ID: 0x1180
          SubSys ID: 0x11801569
        Revision ID: 0x00A1
Driver Strong Name: oem23.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section033:8.17.13.142ci\ven_10de&dev_1180
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
   Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

Open Windows Event Viewer -> Custom Views -> Administrative Events. Look for the recent error messages with timestamp corresponding to Skype crash. Copy and paste herre the text from the General tab.

Skype crashes when I start a call or join a call

Whenever I try to call a friend of mine, my skype freezes and says "not responding" and then I have to close the program. Whenever I join a call, it enters not responding and either:
A. I'm still in the call and I can hear my friends, but I am unable to click anything on the window as it still says "not responding"
B. It doesn't connect me to the call and I have to close the program.
I've restarted my computer, uninstalled and reinstalled Skype and I'm at a complete loss as to what's going on. Can someone help please? EDIT: I've also tried updating my drivers but I think they're up to date. I'm not sure what's going on whether it's some program I'm unaware of or if my drivers are actually outdated.

Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

Game Downloaded from the AppStore Crashes Entire Computer

Hey there, I have a Mid-2009 13' MacBook Pro running OSX 10.7.3. Today I downloaded Star Wars: Knights of The Old Republic from the App Store. It downloaded and installed without an issue. When I go to run the game, the game immediately freezes, giving me the pinwheel/beachball and the icon remains frozen in the tool bar. After a minute, the entire screen freezes with the only usable function being my mouse (I can't even adjust the brightness or open my force quit window for example). Anyways, every time I do this, I'm forced to force restart, and every force restart takes around 5-7 minutes, way longer than usual.
I'm really lost, and i'm hoping someone can point me in the right direction! Thanks.

I am having a similar issue. I have a mid 2010 MBP 15" with 10.8 and I get the occasional crash on the lowest video settings. I think it may just be a bug in the game. Bugs me every time.

Skype Crashing 5 sec After Login on Windows 8

I have left my skype signed in accidently for a whole week and now when i open skype 5 secs later it says skype stopped working and windows is trying to find the problem but no problem is found so then i went to the skype website and I got the newest update, uninstalled and reinstalled skype, and reseted my computer and nothing is working, can somebody please tell me how to fix this problem?

Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Skype crashes when I accept a call.

Log Name: Application
Source: Application Error
Date: 8/2/2015 2:09:38 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Willis-PC
Description:
Faulting application name: Skype.exe, version: 7.7.85.103, time stamp: 0x55b7e3ce
Faulting module name: nvapi.dll_unloaded, version: 0.0.0.0, time stamp: 0x55258e46
Exception code: 0xc0000005
Fault offset: 0x73fd0050
Faulting process id: 0xea4
Faulting application start time: 0x01d0cd55c4304dba
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: nvapi.dll
Report Id: 04a0790a-394a-11e5-8158-c86000156ca3
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-08-02T19:09:38.000000000Z" />
<EventRecordID>47501</EventRecordID>
<Channel>Application</Channel>
<Computer>Willis-PC</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>7.7.85.103</Data>
<Data>55b7e3ce</Data>
<Data>nvapi.dll_unloaded</Data>
<Data>0.0.0.0</Data>
<Data>55258e46</Data>
<Data>c0000005</Data>
<Data>73fd0050</Data>
<Data>ea4</Data>
<Data>01d0cd55c4304dba</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>nvapi.dll</Data>
<Data>04a0790a-394a-11e5-8158-c86000156ca3</Data>
</EventData>
</Event>

Try to uninstall NVIDIA GeForce Experience. http://www.giantitp.com/forums/showthread.php?353195-resolved-Uninstalling-only-GeForce-Experience...

ITunes crashes entire computer upon launch

Issue: Upon launching iTunes, the entire machine shuts down and restarts.
Attempted fixes:
1. Moved iTunes library our of iTunes folder and launched iTunes. Failed
2. Updated iTunes to the latest 7.0.x version at the time. Failed
3. Fixed permissions (several iTunes permissions were fixed. Failed.
4. Dumped iTunes PLists and fixed permissions. Failed
5. Updated today to 7.1. Failed
Dual G5 2.3 Ghz Mac OS X (10.4.8) 512 KB L2 cache per CPU, 2.5 GB RAM Boot ROM ver 5.2.4f1

You may have a hardware problem or a seriously damaged hard disk directory. Try starting the computer from the installation DVD/CD. Run Disk Utilities and try to repair the hard drive. If it does repair anything, run Disk Utilities again and again until it gives the hard drive a clean bill of health. (It may be damaged more than Disk Utilities can handle.) If it repairs everything OK but you still have problems, run the Apple Hardware Test that should be on the installation disk. (Note: for that, you must use the original installation disk that came with the Mac, NOT an OS installation disk that you used to upgrade the OS.)

Skype crashes few seconds after opening on windows...

here is the diag
Attachments:
DxDiag.zip ‏8 KB

You need to update the graphics display driver:
Display Tab 1: The system is using the generic video driver. Please install video driver provided by the hardware manufacturer. Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.
http://support.amd.com/en-us/download

Skype crash for every call i make

Hello,
I have a huge problem my skype crash when i try to call someone or receive a call.
I searched for solutions and tried every solutions of this topic http://community.skype.com/t5/Windows-desktop-client/Skype-crashes-for-any-call-I-make/td-p/1764243
nothing worked :/
Help me please !! ;/
Solved!
Go to Solution.

Kylar_Stern wrote:
I'm on Windows 8.1 , 64 bits and with the last version of skype
Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Skype crashing computer when making a call

when making a call on skype whole computers freezes and cant click on anything.
Attachments:
DxDiag.zip ‏12 KB
DxDiag.zip ‏12 KB

SteveSkypeHelp wrote:
Hi there
I upgraded to the latest Skype v7.6.64.105 - ever since my Skype crashes when I make a call - oddly I get "not responding" but the call continues - I cannot press any Skype buttons during this time - when the call ends - the other person needs to hang up - then my Skype crashes and needs to restart.
I've uninstalled, restarted, reinstalled.
Cleared the %appdata% Skype folder - renamed this folder - had Skype recreate this folder.
I've done a system restore - same issue - then uninstalled/reinstalled.
Windows was upto date prior to system restore - then performed updates again.
My video drivers are up to date. Checked dell for updates - updated bios.
Reading on other boards - people are advised to run DxDiag - which I did and have attached. Skype seems to continue to work as expected when only using 'chat' - not audio.My audio devices drivers are up to date too?
I am at a loss now - please can you help? Faulting application name: Skype.exe, version: 7.6.64.105, time stamp: 0x55916aec
Faulting module name: igdumd32.dll_unloaded, version: 9.17.10.4229, time stamp: 0x55653f61
Exception code: 0xc0000005
Fault offset: 0x0000d480
Faulting process ID: 0xa30
Faulting application start time: 0x01d0bf235fbdf760
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: igdumd32.dll
Report ID: c91269b3-2b19-11e5-becc-60d819fe036d
Faulting package full name:
Faulting package-relative application ID: Many thanksSteve
Skype is crashing on Intel graphics driver. The error message indicates that the issue is with "Switching Graphics" (NVIDIA <-> Intel). There are no driver updates available for Windows 8.1 for your laptop on the Dell site. However, you can try to update the NVIDIA NVS 4200M driver directly from the NVIDIA site. http://www.nvidia.com/download/driverResults.aspx/86814/en-us

Skype crashes entire computer on every call window...

Similar Messages

Maybe you are looking for