Skype crashes on start up (message Skype has stopp...
Randomly my skype crashed hours ago and it still wont work after trying to reinstall multiple times and restarting my computer
The event viewer logged this
Faulting application name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09
Faulting module name: mshtml.dll, version: 11.0.9600.16384, time stamp: 0x5215965d
Exception code: 0xc0000005
Fault offset: 0x000c0523
Faulting process id: 0xcd8
Faulting application start time: 0x01d0814f25310d41
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\SYSTEM32\mshtml.dll
Report Id: 7c3ff2f1-ed42-11e4-8266-d05099077e24
Faulting package full name:
Faulting package-relative application ID:
My Internet Explorer also does not work and gets the same error with the
Faulting module path: C:\Windows\SYSTEM32\MSHTML.dll
I also tried sfc /scannow it said it found corrupt files somwhere but couldn't fix them.
Can anyone help me please?
Skype is crashing because your Internet Explorer is corrupted. Skype relies on Internet Explorer.
Try to reset Internet Explorer settings.
http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11
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"Skype has stopped working" Error Message Windows 8.1 Skype 7.6
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Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.
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Skype crashes when starting up
I am running skype 7 on win 8.1 and have used skype for many years. Just started having this problem overnight. Very odd, but on starting up skype it crashes "skype has stopped working". Have tried resetting by deleting the DbTemp folder. No change.
Crash report is:
Faulting application name: Skype.exe, version: 7.0.60.102, time stamp: 0x5489935b
Faulting module name: MFCORE.DLL, version: 12.0.9600.17238, time stamp: 0x53d0bb5f
Exception code: 0xc0000005
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Faulting process id: 0x229c
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Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
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Any help welcome.
JulianLooks like an issue with Media Foundation on your computer.
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Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here. -
Skype 7.7 Crashes on Windows 10 | "Skype has stopped working"
Hi all!First of all, I would like to say that I recently upgraded to Microsoft Windows 10 from 8.1 as of this morning. I love it, but there is one problem; my Skype client won't start up. As soon as I boot it up, it says "Skype has stopped working. Windows will try to find a solution", or something along those lines. I have uninstalled Skype, renamed the folder, disabled my firewall, deleted files in my %temp% and Skype folder, etc. etc. to no avail. When I did a DxDiag it said no problems were found in every category. However. I did find an interesting entry in the log that might be of help, so here it is. (I couldn't paste the whole log because it made my message exceed 20,000 characters) +++ WER8 +++:
Fault bucket 107475078375, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Skype.exe
P2: 7.7.0.102
P3: 55aa57aa
P4: EpocCam.ax
P5: 0.0.0.0
P6: 5463264e
P7: c0000005
P8: 000021f7
P9:
P10:+++ WER9 +++:
Fault bucket 124556810209, type 5
Event Name: WPNConnectionFailure
Response: Not available
Cab Id: 0
Problem signature:
P1: Data Connect
P2: 8004acb3
P3: WNP
P4: Unknown
P5: Unknown
P6: Unknown
P7: 1
P8: 244
P9:
P10: I can post a DxDiag .ZIP below if anyone would like it.supalupi wrote:
Ok, have since reinstalled latest Skype version and restarted. Error message is the same, event log this morning says: Faulting application name: Skype.exe, version: 7.8.0.102, time stamp: 0x55c4ffc4
Faulting module name: windowscodecs.dll, version: 10.0.10240.16384, time stamp: 0x559f3bc6
Exception code: 0xc0000005
Fault offset: 0x00036f3f
Faulting process ID: 0xd2c
Faulting application start time: 0x01d0db5ba48e0145
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\WINDOWS\system32\windowscodecs.dll
Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here. -
Skype crashing on start (Yosemite 10.10.1)
Hello, my Skype app on Yosemite is crashing on start with the message "the last time you started Skype, it quit unexpectedly...). I uninstalled Call Recorder and deleted the preferences file thing. I need my chat history for posterity. I have also uninstalled Skype and reinstalled twice now to the same results. I have attached the error report for review
Attachments:
Incident Identifier.pdf 149 KBthe same with my Skype, Stupid Microsoft!!! Before they bought Skype, everything worked perfectly without a any failures
hey Microsoft, can you just hire good developers, I suppose it solve pretty mutch your problems. -
My MacBook Pro (version 10.7.5 4GB)keeps crashing with the error message 'Your MAC OSX start up disk has no more space available for application memory' - what do i do. I keep force quitting the applications and turning the computer off but it happens again after a while
Hhow much goal and free hard disk space is available? Sounds like you need to move some things off of that hard drive.
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Skype has stopped working message
Faulting application name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09
Faulting module name: ltc_game32-94307.dll_unloaded, version: 0.0.0.0, time stamp: 0x5511f58b
Exception code: 0xc0000005
Fault offset: 0x631508a0
Faulting process id: 0x1600
Faulting application start time: 0x01d07e7205e62220
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: ltc_game32-94307.dll
I'm sure this is something needed to be seen. Also I have renamed my skype folder to Skype_old and deleted my DbTemp folder.. And when I originally uninstalled and reinstalled I did NOT install the messenger application.. It still says Skype has stopped working, please help.Here's a screen shot
Attachments:
Raptr.png 171 KB -
Skype has stopped working message on Android Table
I have the RealPad with Ardriod 4.4.2 version OS. I got the above message this morning when I tried to use Skype. I did an uninstall and re-install from Google Play Store and still recieve the same message that Skype has stopped working. Is there an issue with Android devices. I have contacted RealPad and they have recieved at least 2 other phone calls about this problem as of 7:00 AM MST. Please advise.
summer55 wrote:
I have been having same issue. I deleted and reinstalled app, and got the samner message. Can someone tell me what is happening with this app??
It seems it occurred after an app update last night. I have connected my help desk they have reported it Skype. Skype does not provide phone assistance. -
Skype Crashing on Start-up.
So, Consistently today. No matter what I do, reinstalling skype, reinstalling and running repair, clearing, resetting on internet explorer. Skype has suddenly decided that it refuses to run on my Win 8.1 Netbook. It is brand new, hardly even a month old. This is the desktop application not the windows store app. When I start up the program, it gives me this error.
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 7.0.0.102
Application Timestamp: 54897add
Fault Module Name: Skype.exe
Fault Module Version: 7.0.0.102
Fault Module Timestamp: 54897add
Exception Code: c0000005
Exception Offset: 00ac982a
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: 84a0
Additional Information 4: 84a09ea102a12ee665c500221db8c9d6
Any help with this would be great. Because I've tried just about anything I can think of.
Solved!
Go to Solution.Try first to reset all Skype settings.
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder. -
Skype has Stopped Working for one account
Hi
I got an error of "Skype has stopped working" in all Operating Systems i.e. Windows, Mac, Android etc..
User Name: sonattacamara
I tested in windows with multiple skype accounts.. One account working properly.. But 'sonattacamara' account faced this problem..
So, please clear this problem.. Suggest me the solution.
Thank You..Most likely, your Skype is crashing due to this new "http hack".
http://community.skype.com/t5/Windows-desktop-client/Skype-crashing/m-p/3996650#M347923
One of your "friends" has sent you a chat message containing malicious "http sequence", which inadvertently crashes Skype installed on different devices. Yesterday, this issue was mainly affecting Skype localized in Russian, but by now seems to be more spread.
Be aware, that due to security reason, all the posts describing in detail this hack, are removed from the Community Forum.
See also this:
http://community.skype.com/t5/Windows-desktop-client/Skype-just-started-crashing-on-multiple-clie... -
Skype has stopped working. 7.5.0.101.
This issue has appeared since this morning (2015/06/03)
Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 7.5.0.101
Application Timestamp: 555498c4
Fault Module Name: Skype.exe
Fault Module Version: 7.5.0.101
Fault Module Timestamp: 555498c4
Exception Code: c0000005
Exception Offset: 0022b3ac
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Windows 7 Professional SP1 x64
The computer has been restarted several times.
Files from %appdata% and %temp%\skype has been removed.
I've even reinstalled skype.
The latest software for my video card is up to date
Internet explorer version 11.0.9600.17801
Page: http://www.adobe.com/software/flash/about/ says that I'm having the latest version: 17,0,0,188.
Result file from DxDiag is attached below.
Solved!
Go to Solution.
Attachments:
DxDiag.zip 6 KBIt is the "http hack". If you see this in the error message,
Faulting module name: Skype.exe, version: 7.5.0.101, time stamp: 0x555498c4
Exception code: 0xc0000005
Fault offset: 0x0022b3ac
then you can be sure that the issue is caused by the "http hack"
http://community.skype.com/t5/Windows-desktop-client/Skype-crashing/m-p/3996650#M347923
One of your "friends" has sent you a chat message containing malicious "http sequence", which inadvertently crashes Skype installed on different devices. Yesterday, this issue was mainly affecting Skype localized in Russian, but by now seems to be more spread.
Be aware, that due to security reason, all the posts describing in detail this hack, are removed from the Community Forum.
See also this:
http://community.skype.com/t5/Windows-desktop-client/Skype-just-started-crashing-on-multiple-clie...
EDIT: Just few minutes ago, Skype has released an update for Skype.
http://community.skype.com/t5/Windows-desktop-client/Skype-Fix-for-crashes-caused-by-bad-URL/td-p/39... -
Windows 8.1: Skype has stopped working
Hello,
I just started getting this error message whenever I try to load Skype and need to close the program. Not sure what's causing it. Attached is a DxDiag. Any help would be vastly appreciated.
Thanks!
Solved!
Go to Solution.
Attachments:
DxDiag.zip 13 KBMost likely, your Skype is crashing due to this new "http hack".
http://community.skype.com/t5/Windows-desktop-client/Skype-crashing/m-p/3996650#M347923
One of your "friends" has sent you a chat message containing malicious "http sequence", which inadvertently crashes Skype installed on different devices. This issue mainly affects Skype localized in Russian.
Be aware, that due to security reason, all the posts describing in detail this hack, are removed from the Community Forum.
See also this:
http://community.skype.com/t5/Windows-desktop-client/Skype-just-started-crashing-on-multiple-client...
On Skype 7.4, the indication of this issue is that Skype is crashing with this error message:
Exception Code: c0000005
Exception Offset: 0022a1ac
On Skype 7.5 version, the crash report will contain a different Exception Offset value:
Exception Code: c0000005
Exception Offset: 0022b3ac -
Skype has stopped working in Windows 7
I was using skype in Windows 7 and from some days to now. All times that I start the session windows told me "Skype has stopped working" and close the program, how I can do to avoid it?
heinz12 wrote:
Faulting application name: Skype.exe, version: 5.8.0.158, time stamp: 0x4f4de709
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000200
Faulting process id: 0xfec
Faulting application start time: 0x01cd123ccd876819
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: unknown
Report Id: 145b96d3-7e30-11e1-83f9-485b3910fcc6
Please, see this:
http://community.skype.com/t5/Windows/My-skype-kept-stopped-responding-during-voice-calls/m-p/519889...
In several other similar cases (the same error message) the problem was caused by a virus. -
Skype has stopped working error 7.5.0.101
Hi Team,
My Skype keeps crashing after logging in with pop up message "Skype has stopped working error". I tried uninstall and install several times but not help. I have used Skype since 2010 without issues until now.
Please help ! Attach is my DxDiag file.
Solved!
Go to Solution.
Attachments:
DxDiag.pdf 27 KBJust few minutes ago, Skype has released an update for Skype.
http://community.skype.com/t5/Windows-desktop-client/Skype-Fix-for-crashes-caused-by-bad-URL/td-p/3...
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