Skype crashes when clicking a contact (External ex...

Hi Skype Community,
So this issue appeared suddenly upon booting my computer today. I can login to Skype and it opens normally as it would, but whenever I click on any contact, it promptly freezes, gives me the generic "Skype has stopped working" error, along with the error message "External exception C000001D".
I've tried deleting my Skype settings in %appdata%, reinstalled Skype, tried an older version and running a sfc /scannow in my command prompt, all to no avail.
Nothing seems to work, and it's beginning to frustrate be seeing as how I haven't changed anything recently. Any advice?
EDIT: Also, not sure if it has anything to do with it, but I was only able to reinstall Skype using .msi files. The regular downloader (along with the full version) gave me errors that Skype was unable to connect to the download server.

There seems to be severe issues with your Windows installation. Skype is crashing on the MSFTEDIT.DLL module, and this file is most likely damaged too. This was also the case in several previously reported similar cases.
http://community.skype.com/t5/Windows-desktop-clie​nt/Skype-7-1-stoppes-working-as-soon-as-I-click-on​...
Try to run System File Checker tool (sfc /scannow)
http://www.eightforums.com/tutorials/3047-sfc-scan​​now-command-run-windows-8-a.html

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