Skype crashes when I answer a call or when someone...

Hi,
Whenever I answer a call or whenever someone answers my call, Skype stops working. I have tried with both people & the call test service both with the same result.
I have tried reinstalling skype with no effect. I have been able to make calls with people so long as they call me when my skype isnt running and I turn it on when they are mid call, then I can answer them. But otherwise, it just keeps crashing.
Kinda getting frustrating now.
Thanks in advance

Open Windows Event Viewer -> Custom Views -> Administartive Events. Look for the recent error messages with timestamp corresponding to Skype crash. Copy and paste here the text from the General tab.

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  • Skype crashes when I try to make a call (Skype or ...

    Windows 7
    Skype 6.20.0.104 (has occurred with other recent versions)
    Skype crashes when making an initial connection attempt. For Skype calls, it typically occurs before video starts.
    System
    Provider
    [ Name]
    Application Error
    EventID
    1000
    [ Qualifiers]
    0
    Level
    2
    Task
    100
    Keywords
    0x80000000000000
    TimeCreated
    [ SystemTime]
    2014-09-27T17:02:29.000000000Z
    EventRecordID
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    Channel
    Application
    Computer
    Security
    EventData
    Skype.exe
    6.20.0.104
    53fd9215
    ole32.dll
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    Please,  run the DirectX diagnostics tool (32-bit version).
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    helenleon wrote:
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  • Skype crashing when receiving calls or making call...

    Never had this issue but Skype crashes when I attempt to call somebody or recieve a call. When I accept a call it works for around 30 seconds before cutting out and similar for making a call.
    My friend had a similar issue with his skype freezing his computer when calling somebody, turns out it was a power issue with his gpu and motherboard, Problem with mine is that it's a laptop and I don't have access to the gpu to tamper with.
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    oh my. i have the same issue. i have Windows 8.1. and my Call always drops between 30sec to 1min. i have no computer skills. really need help on this. im scared to ruin my Laptop.
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  • Skype crashes when I call someone.

    When ever I try to call someone on skype it crashes (windows 7) (64Bit) I also have run the DirectX diagnostics tool I have Put the text right below this
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    DakotaHorton wrote:
    There is no error messages that corresponds to the Skype crash
    Are you sure? There should be.
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    Anthony
    This post was by Anthony- I do not work for Microsoft!
    If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
    Spotify Community Profile - Anthony
    Feel free to PM me - Here

  • Skype Crashes when receiving and joining calls

    Whenever i receive a call or i join a group my skype crashes but it doesnt happen when i make a call 
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    Please,  run the DirectX diagnostics tool.
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

  • Skype crashing when I call somebody freezing my wh...

    It's crashing when I skype call, I'll copy paste some of the information here. It works on older versions but when I update past 6.3 It doesn't let me go through.
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    Go to Solution.

    Please,  run the DirectX diagnostics tool (32-bit version).
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

  • Skype crashing when starting a call

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    Try to revert your AMD Radeon R7 200 Series driver to the previous 14.10.1006 version:
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    DxDiag.zip ‏12 KB

    Try to reset all Skype settings.
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  • Skype crashing when i call or get called and anser

    i dont know if this is a common problem with skype on windows 10 but whenever i seem to get called or call and anser skype crashes, please help?

    Please, run the DirectX diagnostics tool (32-bit). Run dxdiag.exe (Start - Run or Win key +R) then press enter or click "OK". Once the diagnostics completes, "Save All information..." to a text file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.
    (i.e. compress DxDiag.txt ---> DxDiag.zip)

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