Skype crashing on receiving/ starting call [W8.1]
Hey there Skype community, I've been having an issue lately causing my skype to crash every time I receive a call or start a call, this issue is only occuring on my computer (laptop one is working all fine). I have tried most things and read through quite a few topics here looking for the issue but can't seem to find what's wrong, so I am seeking for help here.
I've added a copy of my DxDiag txt in below as I saw it was being requested perviously on several other topics.
If you need any further information please request and I'll be more than happy to provide it.
Thank you for your time and I hope we can come to a solution.
Some info:
I am having this issue since the start of the year.
It only appears to be happening on my desktop, not laptop or telephone.
I never had issues related to this before, some minor things but never consistent crashes.
Thanks in advance
Yours sincerely, Brian.
Solved!
Go to Solution.
Attachments:
DxDiag.zip 12 KB
Your issue might be similar to this case:
http://community.skype.com/t5/Windows-desktop-client/New-skype-crashes/m-p/3581133#M294654
Look for the AMDh264Enc32.dll file in this folder,
C:\Program Files\Common Files\ATI Technologies\Multimedia\
and try to rename tis file to something different.
Also you have a screen-capture-recorder application installed. I guess that this virtual video capture device is installed with ShareX application, and the installation went wrong. I would strongly recommend to uninstall this faulty application.
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Skype crashes when I start or receive a call
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DxDiag.zip 12 KBTry to reset all Skype settings.
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Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
Restart Skype.
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Skype Crashes when receiving and joining calls
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Never had this issue but Skype crashes when I attempt to call somebody or recieve a call. When I accept a call it works for around 30 seconds before cutting out and similar for making a call. My friend had a similar issue with his skype freezing his computer when calling somebody, turns out it was a power issue with his gpu and motherboard, Problem with mine is that it's a laptop and I don't have access to the gpu to tamper with. Faulting application name: Skype.exe, version: 7.2.0.103, time stamp: 0x54ef0c1d
Faulting module name: AMDh264Enc32.dll_unloaded, version: 1.0.0.1, time stamp: 0x502c5232
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oh my. i have the same issue. i have Windows 8.1. and my Call always drops between 30sec to 1min. i have no computer skills. really need help on this. im scared to ruin my Laptop.Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here. -
Skype crashing when receiving calls or making call...
Never had this issue but Skype crashes when I attempt to call somebody or recieve a call. When I accept a call it works for around 30 seconds before cutting out and similar for making a call.
My friend had a similar issue with his skype freezing his computer when calling somebody, turns out it was a power issue with his gpu and motherboard, Problem with mine is that it's a laptop and I don't have access to the gpu to tamper with.
Faulting application name: Skype.exe, version: 7.2.0.103, time stamp: 0x54ef0c1d
Faulting module name: AMDh264Enc32.dll_unloaded, version: 1.0.0.1, time stamp: 0x502c5232
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Fault offset: 0x00006920
Faulting process id: 0x3cdc
Faulting application start time: 0x01d069c02bf3b52c
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Faulting package full name:
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Looking at this I can see that AMD might be causing an issue, I'd rather not upgrade the drivers or downgrade them as I've had extreme issues in the past when doing this.
Thanks.
Solved!
Go to Solution.
Attachments:
DxDiag.zip 18 KBhelenleon wrote:
oh my. i have the same issue. i have Windows 8.1. and my Call always drops between 30sec to 1min. i have no computer skills. really need help on this. im scared to ruin my Laptop.
Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here. -
Facetime crashes upon receiving a call
Facetime crashes only upon receiving a call. If facetime is already open facetime does not crash. Outgoing calls are completely okay. Can anybody help?
Here's a the crashlog:
Process: FaceTime [12653]f
Path: /Applications/FaceTime.app/Contents/MacOS/FaceTime
Identifier: com.apple.FaceTime
Version: 3.0 (1616)
Build Info: FaceTime-1616000000000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [167]
Responsible: FaceTime [12653]
User ID: 501
PlugIn Path: /Library/Audio/Plug-Ins/HAL/RazerAudio.plugin/Contents/MacOS/RazerAudio
PlugIn Identifier: com.razerzone.razeraudio
PlugIn Version: 1.0.0 (1.0)
Date/Time: 2013-12-05 15:42:55.551 -0600
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 335C33CD-05AB-36BC-AA65-B23E5576756B
Sleep/Wake UUID: 3F5150C3-2B80-4018-B76B-E9DCACB05A35
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010
VM Regions Near 0x10:
-->
__TEXT 000000010e451000-000000010e524000 [ 844K] r-x/rwx SM=COW /Applications/FaceTime.app/Contents/MacOS/FaceTime
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.razerzone.razeraudio 0x0000000111be77eb _new_AudioDeviceCreateIOProcID(unsigned int, int (*)(unsigned int, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*), void*, int (**)(unsigned int, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*)) + 219
1 com.apple.audio.units.Components 0x0000000113e97dc1 AUHAL::SelectDevice(unsigned int) + 923
2 com.apple.audio.units.Components 0x0000000113e971e3 AUHAL::AUHAL(ComponentInstanceRecord*, unsigned int, bool) + 877
3 com.apple.audio.units.Components 0x0000000113eba621 ComponentEntryPoint<DefaultOutputAU>::Dispatch(ComponentParameters*, DefaultOutputAU*) + 113
4 com.apple.CoreServices.CarbonCore 0x00007fff940b1bbb CallComponentOpen + 46
5 com.apple.CoreServices.CarbonCore 0x00007fff94032a41 OpenAComponent + 423
6 com.apple.CoreServices.CarbonCore 0x00007fff94032890 OpenComponent + 17
7 com.apple.AppKit 0x00007fff8f3758b5 _initializeCA + 878
8 com.apple.AppKit 0x00007fff8f3754f1 -[NSSound _postInitialization] + 369
9 com.apple.AppKit 0x00007fff8f3768b3 -[NSSound initWithContentsOfURL:byReference:] + 242
10 com.apple.AppKit 0x00007fff8f377f90 +[NSSound _searchForSoundNamed:] + 865
11 com.apple.AppKit 0x00007fff8f37822c +[NSSound soundNamed:] + 241
12 com.apple.FaceTime 0x000000010e4c2aeb 0x10e451000 + 465643
13 com.apple.FaceTime 0x000000010e4cba60 0x10e451000 + 502368
14 com.apple.FaceTime 0x000000010e4939a8 0x10e451000 + 272808
15 com.apple.imavcore 0x000000010e578cf3 0x10e572000 + 27891
16 com.apple.imavcore 0x000000010e57794f 0x10e572000 + 22863
17 com.apple.imavcore 0x000000010e577ecb 0x10e572000 + 24267
18 com.apple.CoreFoundation 0x00007fff8dc2edec __invoking___ + 140
19 com.apple.CoreFoundation 0x00007fff8dc2ec54 -[NSInvocation invoke] + 308
20 com.apple.CoreFoundation 0x00007fff8dcd17a6 -[NSInvocation invokeWithTarget:] + 54
21 com.apple.imcore 0x00007fff8ccfc028 0x7fff8ccca000 + 204840
22 com.apple.CoreFoundation 0x00007fff8dca1384 ___forwarding___ + 452
23 com.apple.CoreFoundation 0x00007fff8dca1138 _CF_forwarding_prep_0 + 120
24 com.apple.CoreFoundation 0x00007fff8dc2edec __invoking___ + 140
25 com.apple.CoreFoundation 0x00007fff8dc2ec54 -[NSInvocation invoke] + 308
26 com.apple.CoreFoundation 0x00007fff8dcd17a6 -[NSInvocation invokeWithTarget:] + 54
27 com.apple.imfoundation 0x00007fff96c67774 0x7fff96c3e000 + 169844
28 com.apple.imfoundation 0x00007fff96c67455 0x7fff96c3e000 + 169045
29 com.apple.imfoundation 0x00007fff96c67856 0x7fff96c3e000 + 170070
30 com.apple.imfoundation 0x00007fff96c679a4 0x7fff96c3e000 + 170404
31 com.apple.Foundation 0x00007fff983320de __NSThreadPerformPerform + 229
32 com.apple.CoreFoundation 0x00007fff8dc748f1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
33 com.apple.CoreFoundation 0x00007fff8dc66129 __CFRunLoopDoSources0 + 441
34 com.apple.CoreFoundation 0x00007fff8dc657ef __CFRunLoopRun + 831
35 com.apple.CoreFoundation 0x00007fff8dc65275 CFRunLoopRunSpecific + 309
36 com.apple.HIToolbox 0x00007fff92488f0d RunCurrentEventLoopInMode + 226
37 com.apple.HIToolbox 0x00007fff92488cb7 ReceiveNextEventCommon + 479
38 com.apple.HIToolbox 0x00007fff92488abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
39 com.apple.AppKit 0x00007fff8ed1e28e _DPSNextEvent + 1434
40 com.apple.AppKit 0x00007fff8ed1d8db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
41 com.apple.AppKit 0x00007fff8ed119cc -[NSApplication run] + 553
42 com.apple.AppKit 0x00007fff8ecfc803 NSApplicationMain + 940
43 libdyld.dylib 0x00007fff8ccac5fd start + 1
Thread 1:: Dispatch queue: com.apple.audio.proxy-event
0 libsystem_kernel.dylib 0x00007fff955b9716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff91707c3b _pthread_cond_wait + 727
2 com.apple.audio.CoreAudio 0x00007fff9391fab3 HALB_Guard::Wait() + 75
3 com.apple.audio.CoreAudio 0x00007fff9391114a HALC_ShellInfo::WaitForCurrentProcessInitialized() + 50
4 com.apple.audio.CoreAudio 0x00007fff93911081 HALC_Object_PropertyListener + 29
5 com.apple.audio.CoreAudio 0x00007fff9391103f _XObject_PropertyListener + 252
6 com.apple.audio.CoreAudio 0x00007fff93910f23 HALB_MIGClient_server + 81
7 libdispatch.dylib 0x00007fff9298fa13 dispatch_mig_server + 360
8 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
9 libdispatch.dylib 0x00007fff929898a1 _dispatch_source_invoke + 413
10 libdispatch.dylib 0x00007fff92989633 _dispatch_queue_drain + 359
11 libdispatch.dylib 0x00007fff9298a9dd _dispatch_queue_invoke + 110
12 libdispatch.dylib 0x00007fff92988fa3 _dispatch_root_queue_drain + 75
13 libdispatch.dylib 0x00007fff9298a193 _dispatch_worker_thread2 + 40
14 libsystem_pthread.dylib 0x00007fff91706ef8 _pthread_wqthread + 314
15 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff955ba662 kevent64 + 10
1 libdispatch.dylib 0x00007fff9298943d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff92989152 _dispatch_mgr_thread + 52
Thread 3:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff955b5942 _kernelrpc_mach_vm_allocate_trap + 10
1 libsystem_kernel.dylib 0x00007fff955b8783 mach_vm_allocate + 30
2 libsystem_kernel.dylib 0x00007fff955b88ad vm_allocate + 25
3 com.razerzone.razeraudio 0x0000000111be6de1 allocateBranchIsland + 163
4 com.razerzone.razeraudio 0x0000000111be6c59 mach_override_ptr + 860
5 com.razerzone.razeraudio 0x0000000111bea01b New_PlugIn + 877
6 com.apple.CoreFoundation 0x00007fff8dd18d80 _CFPFactoryCreateInstance + 272
7 com.apple.audio.CoreAudio 0x00007fff938f756c HALPlugInManagement::CreateHALPlugIn(HALCFPlugIn const*) + 576
8 com.apple.audio.CoreAudio 0x00007fff938f696a HALPlugInManagement::Initialize() + 324
9 com.apple.audio.CoreAudio 0x00007fff938f6819 HALSystem::InitializeDevices() + 9
10 com.apple.audio.CoreAudio 0x00007fff938f4849 HALSystem::CheckOutInstance() + 159
11 com.apple.audio.CoreAudio 0x00007fff9390fb56 AudioObjectGetPropertyDataSize + 122
12 com.apple.AVConference 0x0000000111104731 +[AVInternalDeviceList newDeviceList] + 75
13 com.apple.AVConference 0x0000000111104abd -[AVInternalDeviceList init] + 93
14 com.apple.AVConference 0x00000001111051bd -[AVAudioDeviceList init] + 84
15 com.apple.imavcore 0x000000010e5ae442 0x10e572000 + 246850
16 com.apple.imavcore 0x000000010e5ae388 0x10e572000 + 246664
17 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
18 libdispatch.dylib 0x00007fff9298721c dispatch_once_f + 79
19 com.apple.imavcore 0x000000010e5ae343 0x10e572000 + 246595
20 com.apple.FaceTime 0x000000010e492604 0x10e451000 + 267780
21 libdispatch.dylib 0x00007fff9298a1d7 _dispatch_call_block_and_release + 12
22 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
23 libdispatch.dylib 0x00007fff9298909e _dispatch_root_queue_drain + 326
24 libdispatch.dylib 0x00007fff9298a193 _dispatch_worker_thread2 + 40
25 libsystem_pthread.dylib 0x00007fff91706ef8 _pthread_wqthread + 314
26 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 4:: Dispatch queue: SCNetworkReachabilty.concurrent
0 libsystem_kernel.dylib 0x00007fff955b5a56 semaphore_wait_trap + 10
1 libsystem_platform.dylib 0x00007fff99ef5451 _os_semaphore_wait + 16
2 libdispatch.dylib 0x00007fff9298d99a _dispatch_barrier_sync_f_slow + 310
3 com.apple.SystemConfiguration 0x00007fff9097990e ____SCNetworkReachabilityPerformLocked_block_invoke + 96
4 libdispatch.dylib 0x00007fff9298a1d7 _dispatch_call_block_and_release + 12
5 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
6 libdispatch.dylib 0x00007fff9298b7ff _dispatch_async_redirect_invoke + 154
7 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff9298909e _dispatch_root_queue_drain + 326
9 libdispatch.dylib 0x00007fff9298a193 _dispatch_worker_thread2 + 40
10 libsystem_pthread.dylib 0x00007fff91706ef8 _pthread_wqthread + 314
11 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff955b5a6e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff9298b9da _dispatch_semaphore_wait_slow + 147
2 libdispatch.dylib 0x00007fff92988f08 _dispatch_worker_thread + 145
3 libsystem_pthread.dylib 0x00007fff91705899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff9170572a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff91709fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff955b5a6e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff9298b9da _dispatch_semaphore_wait_slow + 147
2 libdispatch.dylib 0x00007fff92988f08 _dispatch_worker_thread + 145
3 libsystem_pthread.dylib 0x00007fff91705899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff9170572a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff91709fc9 thread_start + 13
Thread 8:: Dispatch queue: com.apple.gamekitservices.GKNATObserver.0x600000308a60.natCheckQueue
0 libsystem_kernel.dylib 0x00007fff955b5a56 semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff9298dddd _dispatch_group_wait_slow + 208
2 com.apple.AVConference 0x000000011106a04b __46-[GKNATObserverInternal tryNATCheckWithDelay:]_block_invoke + 2412
3 libdispatch.dylib 0x00007fff9298a1d7 _dispatch_call_block_and_release + 12
4 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
5 libdispatch.dylib 0x00007fff9298968f _dispatch_queue_drain + 451
6 libdispatch.dylib 0x00007fff9298a9dd _dispatch_queue_invoke + 110
7 libdispatch.dylib 0x00007fff92988fa3 _dispatch_root_queue_drain + 75
8 libdispatch.dylib 0x00007fff9298a193 _dispatch_worker_thread2 + 40
9 libsystem_pthread.dylib 0x00007fff91706ef8 _pthread_wqthread + 314
10 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff955b5a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff955b4d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8dc66315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8dc65939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8dc65275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8eebe1ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff91705899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9170572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff91709fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 11:: Dispatch queue: com.apple.root.high-priority
0 libsystem_kernel.dylib 0x00007fff955b99aa __select + 10
1 com.apple.AVConference 0x0000000111065147 CommTest + 1267
2 com.apple.AVConference 0x0000000111065a0b CommNAT_Test + 812
3 com.apple.AVConference 0x00000001110676b0 -[GKNATObserverInternal callCommNATTestFromIPPort:] + 991
4 com.apple.AVConference 0x0000000111068ef5 -[GKNATObserverInternal NATCheckWithIPPort:useCache:] + 978
5 libdispatch.dylib 0x00007fff9298a1d7 _dispatch_call_block_and_release + 12
6 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
7 libdispatch.dylib 0x00007fff9298909e _dispatch_root_queue_drain + 326
8 libdispatch.dylib 0x00007fff9298a193 _dispatch_worker_thread2 + 40
9 libsystem_pthread.dylib 0x00007fff91706ef8 _pthread_wqthread + 314
10 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 15:: Dispatch queue: com.apple.root.high-priority
0 libsystem_kernel.dylib 0x00007fff955b99aa __select + 10
1 com.apple.AVConference 0x0000000111065147 CommTest + 1267
2 com.apple.AVConference 0x0000000111065a0b CommNAT_Test + 812
3 com.apple.AVConference 0x00000001110676b0 -[GKNATObserverInternal callCommNATTestFromIPPort:] + 991
4 com.apple.AVConference 0x0000000111068ef5 -[GKNATObserverInternal NATCheckWithIPPort:useCache:] + 978
5 libdispatch.dylib 0x00007fff9298a1d7 _dispatch_call_block_and_release + 12
6 libdispatch.dylib 0x00007fff929872ad _dispatch_client_callout + 8
7 libdispatch.dylib 0x00007fff9298909e _dispatch_root_queue_drain + 326
8 libdispatch.dylib 0x00007fff9298a193 _dispatch_worker_thread2 + 40
9 libsystem_pthread.dylib 0x00007fff91706ef8 _pthread_wqthread + 314
10 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff955b9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91706f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91709fb9 start_wqthread + 13
Thread 19:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff955b5a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff955b4d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8dc66315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8dc65939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8dc65275 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff98335907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff9833570b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff91705899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff9170572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff91709fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000010 rbx: 0x0000000000000007 rcx: 0x000000000000001c rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x000060800023de80 rbp: 0x00007fff517ac2e0 rsp: 0x00007fff517ac2b0
r8: 0x0000000000000001 r9: 0x00007fff517ac100 r10: 0x00007ff21b825450 r11: 0x00007fff7c7943c8
r12: 0x0000000113e988ec r13: 0x000000000000002f r14: 0x00007ff21b88ce78 r15: 0x00007ff21b88cc00
rip: 0x0000000111be77eb rfl: 0x0000000000010246 cr2: 0x0000000000000010
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10e451000 - 0x10e523fff com.apple.FaceTime (3.0 - 1616) <6DE4868B-B69F-30A3-AE8C-08D3B82FC1E5> /Applications/FaceTime.app/Contents/MacOS/FaceTime
0x10e572000 - 0x10e5cdff7 com.apple.imavcore (10.0 - 1000) <CD705D83-FAB4-3E59-A19B-F5B04D5EC3AB> /System/Library/PrivateFrameworks/IMAVCore.framework/Versions/A/IMAVCore
0x10ff58000 - 0x10ff5bfff libspindump.dylib (161) <588EDDE0-B20A-3649-92B7-C2226EB237E8> /usr/lib/libspindump.dylib
0x10ff61000 - 0x10ff62fff com.apple.AddressBook.LocalSourceBundle (8.0 - 1365) <260EDDAA-A812-3097-BE14-A63EA4BEDD31> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x10ff74000 - 0x10ff78ff7 com.apple.DirectoryServicesSource (8.0 - 1365) <2F2D5BAA-F006-3701-922C-37EF076DE3D1> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
0x10ff80000 - 0x10ffccff6 com.apple.AddressBook.CardDAVPlugin (10.9 - 424) <C5AC5902-39C2-3A08-9967-5EAA000228EE> /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
0x11004e000 - 0x110053fff com.apple.RTCReporting (1.0 - 1.28) <3870D0A2-9A54-3B8A-9F4A-1A2E5C318702> /System/Library/PrivateFrameworks/RTCReporting.framework/Versions/A/RTCReportin g
0x11005c000 - 0x110066ff6 com.apple.ViceroyTrace (2.0 - 586.16) <DE128D26-A8E5-331D-9D6B-0EF7000904FC> /System/Library/PrivateFrameworks/AVConference.framework/Frameworks/ViceroyTrac e.framework/Versions/A/ViceroyTrace
0x110071000 - 0x110077ff7 com.apple.SimpleKeyExchange (2.0 - 586.16) <A9DCD173-027A-3BAE-A74F-C90A617E018C> /System/Library/PrivateFrameworks/AVConference.framework/Frameworks/SimpleKeyEx change.framework/Versions/A/SimpleKeyExchange
0x11007e000 - 0x1100a4ffb com.apple.ICE (2.0 - 586.16) <8926C635-6ABB-3953-B725-52526C7606B5> /System/Library/PrivateFrameworks/AVConference.framework/Frameworks/ICE.framewo rk/Versions/A/ICE
0x1100ad000 - 0x1100adff7 com.apple.LegacyHandle (2.0 - 586.16) <1D981AA9-E0EB-32C4-ADD2-73D108521A12> /System/Library/PrivateFrameworks/AVConference.framework/Frameworks/LegacyHandl e.framework/Versions/A/LegacyHandle
0x1100b2000 - 0x1100b3fff com.apple.snatmap (2.0 - 586.16) <EE8063BA-7288-386F-A846-5DBD905C4C40> /System/Library/PrivateFrameworks/AVConference.framework/Frameworks/snatmap.fra mework/Versions/A/snatmap
0x1100bb000 - 0x1100dbff7 com.apple.cmio.DAL.AppleCamera (210.0 - AppleCameraDeviceAbstractionLayer-4.16.2) <8F4204F9-9D0C-3BCC-98A0-FC03452AAB97> /Library/CoreMediaIO/*/AppleCamera.plugin/Contents/MacOS/AppleCamera
0x11010a000 - 0x11010dfff AppleIntelHSWVA (8.18.26) <8D81C112-74E8-3C42-B58C-EC33126BBE77> /System/Library/Extensions/AppleIntelHSWVA.bundle/Contents/MacOS/AppleIntelHSWV A
0x110114000 - 0x110118ffd com.apple.audio.AppleHDAHALPlugIn (2.5.2 - 2.5.2fc2) <DEB558B7-BACF-3871-A021-B3A904F4FB44> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x11015c000 - 0x110207fff com.apple.AppleGVAFramework (6.0.38 - 6.0.38) <778BD26C-91E5-3300-B78E-917CE26317E7> /System/Library/PrivateFrameworks/AppleGVA.framework/Versions/Current/AppleGVA
0x11105c000 - 0x111198ff6 com.apple.AVConference (2.0 - 586.16) <B06F6DAD-9ED8-33B0-A698-238A3273551B> /System/Library/PrivateFrameworks/AVConference.framework/Versions/A/AVConferenc e
0x11122d000 - 0x111466ff7 com.apple.VideoProcessing (166.8 - 166.8) <3679F373-6CEE-3187-A822-20109E0E1E03> /System/Library/PrivateFrameworks/VideoProcessing.framework/Versions/A/VideoPro cessing
0x1118d4000 - 0x111b4bff7 com.apple.AppleIntelHD5000GraphicsVADriver (8.18.26 - 8.1.8) <7BF7C2F0-2827-379B-B25B-4BDB27D2B8D8> /System/Library/Extensions/AppleIntelHD5000GraphicsVADriver.bundle/Contents/Mac OS/AppleIntelHD5000GraphicsVADriver
0x111bce000 - 0x111efdfff +com.razerzone.razeraudio (1.0.0 - 1.0) <CB037C6D-CC61-3501-A066-ED3B4019A4C1> /Library/Audio/Plug-Ins/HAL/RazerAudio.plugin/Contents/MacOS/RazerAudio
0x113e8d000 - 0x11405efff com.apple.audio.units.Components (1.9 - 1.9) <80991B19-4B07-3DBF-A4B3-597DA1AA65B2> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x7fff64c69000 - 0x7fff64c9c817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff8c252000 - 0x7fff8c29aff7 com.apple.ExchangeWebServices (4.0 - 193) <867EDAF0-5863-397E-BA75-855878D68949> /System/Library/PrivateFrameworks/ExchangeWebServices.framework/Versions/A/Exch angeWebServices
0x7fff8c29b000 - 0x7fff8c2e9fff com.apple.opencl (2.3.57 - 2.3.57) <FC03A80D-543A-3448-83FF-D399C3A240D9> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8c2ea000 - 0x7fff8c303ff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8c304000 - 0x7fff8c305ff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8c306000 - 0x7fff8c30ffff com.apple.speech.synthesis.framework (4.6.2 - 4.6.2) <0AAE45F0-FC6E-36B6-A6A7-73E6950A74AC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8c324000 - 0x7fff8c328ff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x7fff8c329000 - 0x7fff8c410ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff8c411000 - 0x7fff8c50dfff com.apple.viceroy.framework (469 - 469) <EE624E82-1CA3-3EF2-8421-AE3DA3C51A95> /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x7fff8c50e000 - 0x7fff8c510fff com.apple.EFILogin (2.0 - 2) <C360E8AF-E9BB-3BBA-9DF0-57A92CEF00D4> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff8c513000 - 0x7fff8c602fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8c603000 - 0x7fff8c605ffb libutil.dylib (34) <DAC4A6CF-A1BB-3874-9569-A919316D30E8> /usr/lib/libutil.dylib
0x7fff8c606000 - 0x7fff8c776ff6 com.apple.CFNetwork (673.0.3 - 673.0.3) <42CFC3DB-35C8-3652-AF37-4BCC73D8BDEF> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8c777000 - 0x7fff8c783ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <6B78BD7B-5622-38E6-8FC6-86A117E3ACCA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8c79b000 - 0x7fff8c79efff com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff8c79f000 - 0x7fff8c7f0fff com.apple.QuickLookFramework (5.0 - 622.3) <AB6CCD09-ECDF-3F01-9C42-34B37DDCF12D> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8c7f1000 - 0x7fff8c7f5fff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8c7f6000 - 0x7fff8c81dfff com.apple.SocialAppsCore (8.0 - 4218) <17F24E54-95D6-3927-9D2B-5FD731289E1D> /System/Library/PrivateFrameworks/SocialAppsCore.framework/Versions/A/SocialApp sCore
0x7fff8c81e000 - 0x7fff8c84afff com.apple.CoreServicesInternal (184.8 - 184.8) <707E05AE-DDA8-36FD-B0FF-7F15A061B46A> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8c84b000 - 0x7fff8c8abfff com.apple.ISSupport (1.9.9 - 57) <E1E343D7-222C-3458-9D1F-FC600B7F1C50> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff8c8ac000 - 0x7fff8c8b1fff com.apple.DiskArbitration (2.6 - 2.6) <F8A47F61-83D1-3F92-B7A8-A169E0D187C0> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8ca2c000 - 0x7fff8cca8ff7 com.apple.RawCamera.bundle (5.01 - 718) <6CC4A1E5-A89A-369D-96C4-7A5ED40B487B> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8cca9000 - 0x7fff8ccacff7 libdyld.dylib (239.3) <62F4D752-4089-31A8-8B73-B95A68893B3C> /usr/lib/system/libdyld.dylib
0x7fff8ccad000 - 0x7fff8ccbafff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8ccbb000 - 0x7fff8ccc6fff libkxld.dylib (2422.1.72) <C88EF3E6-B31F-3E12-BE9B-562D912BA733> /usr/lib/system/libkxld.dylib
0x7fff8ccc7000 - 0x7fff8ccc9ff7 com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8ccca000 - 0x7fff8cd67fff com.apple.imcore (10.0 - 1000) <027E09B4-B4B6-3710-8806-B4CE41DF3242> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore
0x7fff8cd8c000 - 0x7fff8ce0cfff com.apple.CoreSymbolication (3.0 - 141) <B018335C-698B-3F87-AF1C-6115C4FA8954> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8ce7f000 - 0x7fff8ce8bff7 com.apple.CalendarAgentLink (7.0 - 138) <B8B63D14-D853-3478-B001-BC67B7E9F993> /System/Library/PrivateFrameworks/CalendarAgentLink.framework/Versions/A/Calend arAgentLink
0x7fff8ce99000 - 0x7fff8ceacff7 com.apple.AppContainer (3.0 - 1) <A90C058D-46E8-3BAB-AF17-AF9C7C273069> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff8cead000 - 0x7fff8cf17ff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8cf18000 - 0x7fff8cf58ff7 com.apple.CalDAV (7.0 - 155.1) <6912C282-D362-3473-90E3-655A36C0CC21> /System/Library/PrivateFrameworks/CalDAV.framework/Versions/A/CalDAV
0x7fff8d6a9000 - 0x7fff8d6aaff7 libsystem_sandbox.dylib (278.10) <A47E7E11-3C76-318E-B67D-98972B86F094> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8d6d1000 - 0x7fff8d88cff6 com.apple.GeoServices (1.0 - 702.14.9) <A3A4D6AC-72B2-39F3-AAE0-9AF3B88C5C8E> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff8d88d000 - 0x7fff8d8e6fff libTIFF.dylib (1038) <5CBFE0C2-9DD8-340B-BA63-A94CE2E476F2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8d8e7000 - 0x7fff8d8effff libsystem_dnssd.dylib (522.1.11) <270DCF6C-502D-389A-AA9F-DE4624A36FF7> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8d8f0000 - 0x7fff8d8faff7 com.apple.corerecents (1.0 - 1) <6C3ACB55-6FA5-3266-80D3-592B7258F5E7> /System/Library/PrivateFrameworks/CoreRecents.framework/Versions/A/CoreRecents
0x7fff8d8fb000 - 0x7fff8d8fdff7 com.apple.diagnosticlogcollection (10.0 - 1000) <5CA6D8A2-DEA6-33C3-91BC-F3B076C0500B> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection
0x7fff8d8fe000 - 0x7fff8db5fff7 com.apple.imageKit (2.5 - 770) <33BCF627-EB1A-3CC1-98AB-2324B6DFB329> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8db60000 - 0x7fff8dbd4ff7 com.apple.iChat.SocialUI (8.0 - 4217) <B8970847-B802-3844-9ABD-A6DE636B598C> /System/Library/PrivateFrameworks/SocialUI.framework/Versions/A/SocialUI
0x7fff8dbe4000 - 0x7fff8dbf4ffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff8dbf5000 - 0x7fff8dddaff7 com.apple.CoreFoundation (6.9 - 855.11) <E22C6A1F-8996-349C-905E-96C3BBE07C2F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8dddb000 - 0x7fff8de93ff7 com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8e11d000 - 0x7fff8e124ff7 com.apple.phonenumbers (1.1.1 - 105) <767A63EB-244C-34F1-9FFA-D1A6BED60C31> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x7fff8e125000 - 0x7fff8e18bfff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff8e18c000 - 0x7fff8e194ffc libGFXShared.dylib (9.0.83) <11A621C3-37A0-39CE-A69B-8739021BD79D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8e195000 - 0x7fff8e34dff3 libicucore.A.dylib (511.25) <3ED7B656-416E-3071-AEC8-E85C90232F78> /usr/lib/libicucore.A.dylib
0x7fff8e34e000 - 0x7fff8e3acff7 com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8e3ad000 - 0x7fff8e3d4ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff8e414000 - 0x7fff8e430fff com.apple.frameworks.preferencepanes (16.0 - 16.0) <059E99D8-67C2-3B59-B5E7-850DD7A92D75> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x7fff8e431000 - 0x7fff8e445fff com.apple.aps.framework (4.0 - 4.0) <F529A05B-FB03-397E-B06A-3A60B808FA11> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff8e504000 - 0x7fff8e534fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff8e535000 - 0x7fff8e55dffb libRIP.A.dylib (599.7) <6F528EE3-99F8-3871-BD60-1306495C27D5> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x7fff8e55e000 - 0x7fff8e6ccff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8e6cd000 - 0x7fff8e720ff7 com.apple.ical.EventKit (2.0 - 152) <34FD327F-0E27-3B0F-B801-0C8FF2B4814A> /System/Library/Frameworks/EventKit.framework/Versions/A/EventKit
0x7fff8e721000 - 0x7fff8e721ffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8e934000 - 0x7fff8e9f7ff7 com.apple.backup.framework (1.5 - 1.5) <92C8038F-CC00-3202-90D8-3C3AEC90986F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8e9f8000 - 0x7fff8ea0afff com.apple.login (3.0 - 3.0) <B825A996-7F9C-3F47-B76F-A0F9B4BEB373> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
0x7fff8ea0b000 - 0x7fff8ea6afff com.apple.framework.CoreWLAN (4.0 - 400.45.1) <775F9444-8059-30A2-8058-7F7ACD68CCF1> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8ea6b000 - 0x7fff8ea73ff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff8ea74000 - 0x7fff8ea7eff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff8ea7f000 - 0x7fff8ea80ffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff8ebe8000 - 0x7fff8ebf2ff7 libcsfde.dylib (380) <3A54B430-EC05-3DE9-86C3-00C1BEAC7F9B> /usr/lib/libcsfde.dylib
0x7fff8ebf8000 - 0x7fff8ebfefff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x7fff8ebff000 - 0x7fff8ec09ff7 com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8ec0c000 - 0x7fff8ec53ff7 libcups.2.dylib (372) <348EED62-6C20-35D6-8EFB-E80943965100> /usr/lib/libcups.2.dylib
0x7fff8ec54000 - 0x7fff8ec70fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x7fff8ec71000 - 0x7fff8ecf9ff7 com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff8ecfa000 - 0x7fff8f86eff7 com.apple.AppKit (6.9 - 1265) <0E9FC8BF-DA3C-34C5-91CC-12BC922B5F01> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8f86f000 - 0x7fff8f885fff com.apple.CoreMediaAuthoring (2.2 - 947) <B01FBACC-DDD5-30A8-BCCF-57CE24ABA329> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8f886000 - 0x7fff8f8deff7 com.apple.Symbolication (1.4 - 129) <16D42516-7B5E-357C-898A-FAA9EE7642B3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
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0x7fff9232d000 - 0x7fff92Hello ljang,
Thank you for the details of the issue you are experiencing with FaceTime on your MacBook Air. I found a few resources that I think will help isolate and troubleshoot this issue. I recommend the following articles:
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
OS X Mountain Lion: If an app quits unexpectedly
http://support.apple.com/kb/PH10928
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Skype crashes entire computer on call
Hi there.I am having a big problem with my skype, everytime I try to call someone or someone tries to call me the whole skype crashes and moments after that my whole computer crashes. This has been happening in more than I month and I hoped the latest skype update could fix this, but it didn't.I alredy tried to unnistall in multiple ways, including deleting everything about skype in my computer. I also tried to install previous versions of skype and the problem continued.I don't know if t will help but i put the dxdiag in the post anyway
ACoops wrote:
Wow this has been a problem for me for months since updates from 6.1 even now updated 7.1 today. still computer freezes when i activate anything to to with video on skype. spent all afternoon working tonthis today updated all my drivers on cam, changed cams, updated video drives, checked direct x, checked time stamps on logs fianaly found this post down dated to 6.14 an all is great COME ON SKYPE!! this is obviusly a huge problem people are having when are you going to get your stuff together. and will they contunually to me to upgrade this version to get more functionallity?Anyway enough of my rant thanky you for the link to the old version at least i can use skype now For future reference, please run the DirectX diagnostics tool (32-bit mode). Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here. -
Skype crashes on the first call
My skype crashes amd driver in the first call , if it recovers skype works perfectly , if it doesnt recover the whole computer will crash. NOTE: Its only the first call of the day, if my amd driver recovers skype will work perfectly. I need help why does my skype crash?
Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here. -
Skype crashes when in audio call
I have problems with my skype crashing when in a skype to skype call (probably any type of call), no video involved. Im using 6.21.0.104 (latest version availible) on a windows 7 home premium PC. I have made the encrypted logfiles (3 created but not attached here - How do i send these files to skype staff??).
What i have tryed so far that did NOT work:
Restart computer
Restart skype (both cause of crash and manually)
Delete the Skype folder in C:\Users\<USER>\AppData\Roaming\
Reinstalled
Uninstalled and installed again AFTER removing C:\Users\<USER>\AppData\Roaming\Skype
Checked for drivers for audio,video and webcam - i have latest installedPlease, run the DirectX diagnostics tool (32-bit version).
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here. -
Skype crashes everytime I start it - Win10
Hey Guys,
Skype seems to crash everytime I start it. I tried reinstalling it with the latest update and that crashes too once it gets to a certain point also. Dont know what it could possibly be...
Thanks for the help!Hi Mika ,
Check if you have read-write permissions on the below mentioned folders
Utilities > Adobe application manager
Utilities > Adobe creative cloud folder
~/library/Application Support/Adobe/OOBE
/library/Application Support/Adobe/OOBE
Kindly contact our support team if it still persists, so that you can get quick help on this.
Link: Contact Customer Care
Thanks,
Atul Saini -
Skype crashing when audio starts
I am attempting running Skype on Windows 7 64 bit (Deskside PC)
Whenever I attempt to use sound - either answering a call / making a test call / setting up audio - Skype crashes - so I simply cannot use Skype .
I have Realtek High Definition Audio installed (card plugged into motherboard) and selected as the system creating sound through my speakers (works fine on other sound-generating software)
Also have ASUS Xonar DG Audio installed (came with motherboard - not used as I have the Realtek audio board installed)
Anyone any suggestions on how to get Skype working on my PC!?!?!?!You may want to try disabling one of your audio devices. So if it's onboard, try going as far as disabling it in the BIOS. You could also try upgrading to the latest Realtek drivers, to see if that changes anything.
If the problem persists you may want to try an older version of Skype to see if it crashes.
Skype 6.1
http://download.skype.com/msi/SkypeSetup_6.1.0.129.msi -
Skype Crashes Video Card on Call
Hi,
Recently, whenever I make or receive a call on Skype, the monitors connected to my graphics card go black, but I can still hear audio coming from the computer, and the computer is unresponsive.
I have a Radeon R7 260X, and I have tried uninstalling & reinstalling the drivers multiple times.
I also have uninstalled & reinstalled Skype.
Also, I do not have a webcam plugged in.
Here is my DxDiag file.
Attachments:
DxDiag.zip 7 KBI unplugged my two monitors and called via Skype again and it did work. I also tried installing a previous driver for my card which did work, but does not have certain features that I need.
Thanks -
Skype crashes when i start it - win 7
My skype crashes 20 seconds after i open it.
Firma con problemas:
Nombre del evento de problema: BEX
Nombre de la aplicación: Skype.exe
Versión de la aplicación: 7.2.60.103
Marca de tiempo de la aplicación: 54eefff4
Nombre del módulo con errores: ltc_game32-94307.dll_unloaded
Versión del módulo con errores: 0.0.0.0
Marca de tiempo del módulo con errores: 5511f58b
Desplazamiento de excepción: 59e908a0
Código de excepción: c0000005
Datos de excepción: 00000008
Versión del sistema operativo: 6.1.7601.2.1.0.256.1
Id. de configuración regional: 3082
Información adicional 1: a602
Información adicional 2: a6022040ec148c3fd0ebfdd79951d4b8
Información adicional 3: 8c8c
Información adicional 4: 8c8ce3184c87f031b24d0ad5d467f850
Lea nuestra declaración de privacidad en línea:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0c0a
Firma con problemas:
Nombre del evento de problema: APPCRASH
Nombre de la aplicación: Skype.exe
Versión de la aplicación: 7.2.60.103
Marca de tiempo de la aplicación: 54eefff4
Nombre del módulo con errores: ntdll.dll
Versión del módulo con errores: 6.1.7601.18247
Marca de tiempo del módulo con errores: 521ea8e7
Código de excepción: c0000025
Desplazamiento de excepción: 00090864
Versión del sistema operativo: 6.1.7601.2.1.0.256.1
Id. de configuración regional: 3082
Información adicional 1: efa9
Información adicional 2: efa916ca242158a13b7ff09d0e36f785
Información adicional 3: 1538
Información adicional 4: 15385c0a236030c7b89fd4cd90b51390
Lea nuestra declaración de privacidad en línea:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0c0a
windows events viewer:
Nombre de la aplicación con errores: Skype.exe, versión: 7.2.60.103, marca de tiempo: 0x54eefff4
Nombre del módulo con errores: ntdll.dll, versión: 6.1.7601.18247, marca de tiempo: 0x521ea8e7
Código de excepción: 0xc0000025
Desplazamiento de errores: 0x00090864
Id. del proceso con errores: 0xe94
Hora de inicio de la aplicación con errores: 0x01d067e87524d80c
Ruta de acceso de la aplicación con errores: C:\Program Files (x86)\Skype\Phone\Skype.exe
Ruta de acceso del módulo con errores: C:\Windows\SysWOW64\ntdll.dll
Id. del informe: f7f52716-d3db-11e4-935d-8c89a5cc3494Skype is crashing because of Raptr in-game overlay application. Uninstall this application.
http://community.skype.com/t5/Windows-desktop-client/Skype-7-0-stops-working-immediately-after-star... -
Skype crashes when I start a call or join a call
Whenever I try to call a friend of mine, my skype freezes and says "not responding" and then I have to close the program. Whenever I join a call, it enters not responding and either:
A. I'm still in the call and I can hear my friends, but I am unable to click anything on the window as it still says "not responding"
B. It doesn't connect me to the call and I have to close the program.
I've restarted my computer, uninstalled and reinstalled Skype and I'm at a complete loss as to what's going on. Can someone help please? EDIT: I've also tried updating my drivers but I think they're up to date. I'm not sure what's going on whether it's some program I'm unaware of or if my drivers are actually outdated.Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.
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Skype crashing when making a call
My skype seems to crash almost everytime I make a call.The version of skype I am using is: 7.6.0.105Operating System: Windows 7 Professional 64 Bit From Event Viewer I found the following:Faulting application name: Skype.exe, version: 7.6.0.105, time stamp: 0x559165ab
Faulting module name: nvapi.dll_unloaded, version: 0.0.0.0, time stamp: 0x55810483
Exception code: 0xc0000005
Fault offset: 0x66da78a0
Faulting process id: 0x1830
Faulting application start time: 0x01d0c230b4066e76
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: nvapi.dll
Report Id: 23cc1bb7-2e27-11e5-b87d-f46d044fd2c7 I have also attached the dxdiag file. Steps I have taken (found from other posts):-Restarted computer-Uninstalled nvidia drivers using DDU & Safe Mode then Reinstalled the latest drivers-Deleted the skype folder from appdata & temp-Uninstalled skype, deleted all associated folders from program files, temp, appdata, programdata then reinstalled skype Unfortunately none of these solutions have worked for me. This is extremely frustrating. Can someone please assist me with this issue.techfreak wrote:
I imagine 3d stereoscopic being enabled or playing Nvidia gamewoks-based games probably use that as a dependency. You can always run msconfig from the run box and uncheck things that load at startup. Since that file is not in use all the time something is loading it in memory then the crash occurs because it probably get unexpectedly unloaded. Many times this can be due to your sleep settings in Window or your BIOS (or BIOS issues), and other times mix/match driver issues. You might consider doing a clean install of the Nvidia drivers (checking the box for clean install) and installing only the basic components (none of the add-ons like shadowplay) and see if that helps.I have already clean installed my nvidia drivers, I used DDU to wipe them. I also only ever install the driver itself, and uncheck all other options.I have my power options set to Never sleep, and 20minutes to turn off the display.I'm not exactly sure what startup options I should be looking for in msconfig, I think I've already unchecked everything I don't need.It's just strange how this only just recently started happening, I didn't have an issue before. I also don't recall updating anything recently unless it was done through Windows Updates.
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