Skype Credit inactive alert.. but NO credit available to activate

I received an email alert stating my credit would become inactive, so I sent an SMS to keep it alive.But yesterday I had another email telling me my credit had now become inactive and needed re-activating, Logging back in to re-activate it tells me I have 'no credit to re-activate' ??????? Where has my credit gone?

Hey, jfd2109!
Welcome to the Skype Community! I'm sorry to hear that your inactive Skype Credit has... become missing inactive credit altogether. Unfortunately, 98% of the community users, including myself, do not have the tools to assist you with your incident that may require some administrative modifications to be transacted.
However, that's where I come in and point you in the right direction for this specific case! Please sign in and submit a support request to Skype Customer Service I suggest, to you, the following categories:
 Select the following option:
so that you can speak to someone who can pinpoint the issue thoroughly. Good luck! I hope you get the correct amount of Skype Credit that you are supposed to have!
Remember: The Community is here for you!
If you've got something on your mind about Skype, please don't forget about us!
With the expertise of Skype users, like me and you, it's no ordinary community.
You've got questions, we've got answers - see what the community can do for you!

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