Skype Credit not upgraded 2 times?

Dear Helpers and all, I purchased a skype abbonement (The Netherlands) for landline and mobile.
120 minutes I had already one running but I went out of minutes and bought a new one (3,50 E) I did this TWICE! In other words I bought it twice! One yesterday and one today. And it still nog upgraded?
I already logged out and in. Restarted skype and my laptop. But I still can not make any phone calls.
The order is delivered and already bin paid. Now what?
Jun 25****************605Netherlands 120 mins 1 monthiDEAL€3,50DeliveredJun 24****************726Netherlands 120 mins 1 monthiDEAL€3,50Delivered
Kind regards,
Moniek

Hello and welcome to the Skype Community.
Your account shows that you have used your full minutes allocation in your current billing cycle and your next minutes will be added to your account when your next billing cycle starts on
Renewing your monthly Subscription before your billing cycle ends has no effect on the date upon which your minutes allocation will be added to your account.
To continue calling until your next minutes allocation is applied to your account please purchase either a Subscription but with a different amount of minutes or Skype Credit.

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Skype credit - NOT

I added $10 US to my credit 2 days ago. I received an email notification "we're happy to confirm your payment and we've updated your balance". I have logged into "my account" "Purchase History" which shows the $20US as "delivered". but when I log onto Skype, in the top left corner of the window there is just $0.08 listed as my credit, and when i try to make international phone calls the call is immediately cut off, and I get a message"you need to get skype credit to make this phone call"!!
Please fix this!

aj55 wrote:
but when I log onto Skype, in the top left corner of the window there is just $0.08 listed as my credit,
Hello and welcome to the Skype Community.
I can see at your account that the $10.00 credit purchase transaction has been completed but that the credit has not been applied. Try logging off from your account, waiting for 5 minutes and then logging on again to force the client to refresh. This usually works.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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sometimes just a reservation on your bank account. something that gets cleared after x amount of time. you can always check your skype account at https://go.skype.com/myaccount to see whether the order went through or not.
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Order numner is [removed for privacy] .. am not able to use your payment refund for as i keep on getting a message that the system is temporarly unavailable

mancini wrote:
I selected the option for suscription for burundi at 16.99 however somehow i got charged an additional 7$ for skype credit which i did not agreed to. Could i have that charge of $7 reversed back to the credit card? Thank you
Order numner is [removed for privacy] .. am not able to use your payment refund for as i keep on getting a message that the system is temporarly unavailable
It is to force you to create a Skype account using an MS Account. That's my hypothesis. If you want proof, check out http://community.skype.com/t5/Rates-and-subscriptions/Additional-5-Skype-Credit-when-Buying-a-Subscr....

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http://community.skype.com/t5/Windows-desktop-client/7-0-and-your-feedback-on-the-new-chat-UI/td-p/3...

Re: Skype credit not showing up

I have a similar problem. I bought a skype subscription and received a confirmation email that it was delivered. When I sign into my account I can see the payment for three months. But the subscription bar on the left of the page reads "no subscriptions" and I can't male any calls to the US. When I dial a call from my iPhone it says "no skype credit". Where's the subscription? Why would I need skype credit if I've purchased a subscription? What's going on?

Hi,
Your order history shows that you have purchased a Skype Number, which enables you to receive calls from phones. You can check the product name from your order history and email confirmation.
Skype handles incoming and outgoing calls separately, so if you wish to make outgoing calls to phone numbers then you need a subscription from: http://www.skype.com/en/rates/
You can contact customer service to get the product switched to a subscription. Follow steps here:
https://support.skype.com/faq/FA1170
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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Hello,
I subscribed to skype credit before and then after one of the patches awhile back it shows me that I have no subscription but when I go to skype options it says I have auto recharge enabled. However, it doesn't recharge automatically when it falls under the credit threshold it set up; I have to do it manually. I've tried disabling then re-enabling auto recharge but it still shows "No subscription" on my skype window. Also, my CC is up to date and works when I manually recharge it
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Hi,
Subscriptions and auto-recharge are different things. Auto-recharge tops up your Skype Credit balance, subscriptions are prepaid packages that renew monthly, quarterly or annually.
Based on your call history, you might be interested in the following subscriptions:
http://www.skype.com/intl/en/prices/pay-monthly/#SA
For comparison the rates when calling with Skype Credit:
http://www.skype.com/intl/en/prices/payg-rates/#cc=SA

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Hi and welcome to the Skype Community,
Please make sure you sign in to the Skype applicaiton with the same Skype name that your purchased the credits for. When checking the Skype name you used to sign in here on the community there is no order registered and the credit balance is "0" as well. Check the order confirmation email to verify which account you purchased the credit for.

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Hi and welcome to the Skype Community,
What's the status of your order and subscription on your Skype web account page at www.skype.com/go/myaccount ?

[Skype Credit not added to my account] niet bijges...

gisteren, 7-11-2012, skypetegoed opgehoogd met 10,00. is bij mij afgeschreven maar niet naar mijn skypetegoed gestort.

Dear Readers,
Unfortunately, there is no Dutch language forum on this Community. Please post in English as the Community will be better able to assist you if your post is in the English language. Please let me know if you need assistance in posting about your issue.
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On behalf of the Skype Support Network Moderation Team,
Elaine
Community Moderator
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Try manually copying the latest version files provided in the link below into your Skype folder. http://community.skype.com/t5/Windows-desktop-client/Cannot-install-skype-7-7-on-the-Windows-xp/m-p/4065666/highlight/true#M358758

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curiousskyper wrote:
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Hello and welcome to the Skype Community.
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TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Skype Credit not upgraded 2 times?

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