Skype credit & unlimited world calling

Hi,
I've subscribed for unlimited world calling free month and it was working great.
However it seems my Skype credit have been charged for the same and my skype credit is null now. When u try to make call using unlimited world call I couldn't make a call as it says you don't have credit balance.
I was in an impression to subscribe for this once my free month gets over, but since it makes me think that Skype credit is charged for the free call I have hesitation to make the subscription.
Could you make me understand the below
1. What's the difference between Skype credit and Skype subscription
2. Say if I subscribe to UWC for $13.99 do I need to buy a Skype credit separately to make calls?
Thank you in advance.
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1. Skype credit can be used to place calls to phone numbers reachable by the Skype network.
Skype subscriptions can be used to place phone calls at no cost assuming the number being dialed is covered by the subscription and your usage of the subscription doesn't violate Skype's terms of use or fair usage policy. If you dial a number not covered by the plan or exceed your allotted usage (if minute based), then credit will be consumed. Additionally Skype subscriptions do not cover calls to premium, shared-cost or non geographic numbers. Those will revert to credit if dialed. Be aware that many unlimited plans do NOT include mobiles. Dialing a mobile when you have a landline subscription will consume credit.
2. As long as you make calls covered by the subscription then no credit will be consumed nor is credit required. You can have a subscription with a zero credit balance. If you attempt to make a call that requires credit, you will not be able to place the call. If you are unsure what is covered by your subscription you need to revisit the terms of your subscription or keep your balance at zero credit (Auto-recharged disabled) to not incur additional costs.
This FAQ covers what is covered by that subscription. Pay close attention to the landline and mobile part. You can also refer to the Skype rates page and look at the pay as you go rates. If an area code is listed as premium or shared cost for the country you are calling, it will not be covered by the subscription and it will request credit.
https://support.skype.com/en/faq/FA34442/
http://www.skype.com/en/rates/

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Skype credit & unlimited world calls seem not right

I bought a skype deal for World for 3 months. This says I could call USA and Canada mobile phones without any extra cost. I could also call landlines in Venezuela for the period without an extra cost.I attempted to call a mobile phone this morning and it said I dont have enough credit. What does it mean if it is clearly written on your page https://www.skype.com/en/rates/?nu=subs-calling that I could use same to call without any extra cost? I need to understand more. I cant make both out.Whats going on?

1. Skype credit can be used to place calls to phone numbers reachable by the Skype network.
Skype subscriptions can be used to place phone calls at no cost assuming the number being dialed is covered by the subscription and your usage of the subscription doesn't violate Skype's terms of use or fair usage policy. If you dial a number not covered by the plan or exceed your allotted usage (if minute based), then credit will be consumed. Additionally Skype subscriptions do not cover calls to premium, shared-cost or non geographic numbers. Those will revert to credit if dialed. Be aware that many unlimited plans do NOT include mobiles. Dialing a mobile when you have a landline subscription will consume credit.
2. As long as you make calls covered by the subscription then no credit will be consumed nor is credit required. You can have a subscription with a zero credit balance. If you attempt to make a call that requires credit, you will not be able to place the call. If you are unsure what is covered by your subscription you need to revisit the terms of your subscription or keep your balance at zero credit (Auto-recharged disabled) to not incur additional costs.
This FAQ covers what is covered by that subscription. Pay close attention to the landline and mobile part. You can also refer to the Skype rates page and look at the pay as you go rates. If an area code is listed as premium or shared cost for the country you are calling, it will not be covered by the subscription and it will request credit.
https://support.skype.com/en/faq/FA34442/
http://www.skype.com/en/rates/

Unlimited World Called Skype can't make any call, ...

I can't make any call. It says failed when I use subscription in Unlimited world called please kindly fix it . Can't make any call for a while feeling annoyed.

I can't make any call mobile and landline in Thailabd

Skype credit vs World minutes by Office 365

Hello,
I have both skype credit and world minutes (offered by Office 365). When I do a skype calling to mobile or landline, which account above will be taking into priority and whether I could choose which one should be active at a time as part of charging/payment?
Regards,
Cedric

Hello and welcome to the Skype Community.
Skype will use the subscription that’s best for you. It ranks your subscriptions and uses them in this order:
By minute rate – lowest rate (i.e. cheapest) ranks first;
By plan type – unlimited ranks first, and limited ranks second;
By next monthly minutes reset date – nearest ranks first.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Unlimited World calls to Sweden

I have been making Skype calls to Sweden for about 5 years and always thought, for some reason, that I needed both Unlimited World AND Skype Credit. I call to a cell phone from both my cell phone and landline. My daughter told me I didn't need Skype Credit if I had Unlimited World, so I let my Skype Credit expire. Now, however, when I try to make the call it tells me I don't have enough Skype credit. If I need Skype credit, why would I need Unlimited World. When I click on my Unlimited World subscription it says I can make landline and cell phone calls to Sweden. What am I missing or doing wrong here?
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Hello
The Unlimited World Subscription allows calls to Swedish landlines only - not cellphones. To call to cellphones in Sweden you require either credit or a dedicated Subscription. Hope this clarifies the situation for you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

I need Skype credit to forward calls!?

So I have an unlimited subscription (paid for a year in full) and a Skype number (also paid for a year in full) and I have call forwarding setup to go to my mobile phone whenever I am logged off Skype. It's been working fine and under my "View Call History" it shows these calls with a Rate and Amount of 0.000, so all is well.
Problem is when I use the Windows 7 desktop client. Anytime I go into setting and do anything I always get this message when I hit save: "You need to have some Skype credit to forward calls to mobile or landlines."
I'm really confused by this message.

Hi, Susan..., and welcome to the Community,
The answer is yes: calls to your Skype account or Skype Number which you answer immediately, without forwarding the call, do not incur charges. However, if you choose to forward the call onward to another mobile or fixed line number, Skype sees this as a new call for which credit or a subscription is required in order to cover the cost.
More information about call forwarding is located here: https://support.skype.com/en/faq/FA12258/what-is-call-forwarding-and-how-does-it-work-on-skype
Regards,
Elaine
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Signing up for one month free unlimited world call not working

Hi i tried 3 times at the weekend to sign up for the one month free unlimited world calling and it hasn't worked. This offer is still on the website. What's wrong?Thanks

Hi,
No unfortunately you can't.
Subscription covers calls to:
Argentina
Australia
Austria
Belgium
Canada - (incl. mobiles)
Chile
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Guam
Hong Kong SAR - (incl. mobiles)
Hungary
Ireland, Republic of
Israel
Italy
Japan
Korea
Luxembourg
Malaysia
Netherlands
New Zealand
Norway
Poland
Portugal
Puerto Rico
Russia - St Petersburg
Russia - Moscow
Singapore - (incl. mobiles)
Slovakia
Spain
Sweden
Switzerland
Taiwan
Thailand - (incl. mobiles)
United Kingdom
United States - (incl. mobiles)
Venezuela
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

I bought a Skype subscription , "unlimited world",...

First of all, i am writing this on my grandmothers behalf, she does not speak english and she is not very good with computers.
My grandmother saw an offer for unlimited free calls to the world, the first month was free and if she did not cancel her subscription within 27 days she would pay a monthly fee of around 10-12 Euro.
She thought that seemed to be a reasonable price and started an account. She got the comfirmation e-mail and tried to call her sister in Finland, but it did not work and it said she needed skype credit.
She sent an e-mail to you about this but did not even get an answer. It took me 5 minutes to find out that her account does not apply to mobile phones in Finland. My question is how hard can it be to reply to a customer in need. Where do i find the phone number to call you, if that is even possible, if not then start a phone support number in each of the countries you provide services and make it much easier to understand what i get access to with a certain subscription before i purchase it. Do you expect elderly people to be able to see what they are signing up for, when the headline is "Free Calls to the world unlimited", and the text that actually shows where it is free to call is tiny.
And it is not fair to have ads and offers in Swedish that people see and think "Let's try that" and when they need help with these services they are forced to be able to speak English. I live 2 hours away from my grandmother and she should not be forced to call me for help with something she is paying you guys for!
Simon

Hi Simon
Sorry to hear about the mobile calls to Finland ending up not a Skype included feature of "Unlimited World".
Only 8 countries are included in the Unlimited World subscription as you may now be aware.
If your Grandmother wishes to call Finland mobile phones on a regular basis, maybe a one country choice (Finland) subscription may be better?
Another suggestion, if your Grandmother only wants to make a seldom odd call to a Finland mobile (and if this idea is possible), she could make a free Skype to Skype call to a mobile, if the mobile user has a smartphone capable of running Skype?
Send a cheap text message to the mobile to tell them to turn on Skype, in the response message that their Skype is on, start calling Skype to Skype to their mobile? I use this method sometimes.
I also understand that most grandparents do not have good PC skills too.
I hope this may help.
Steve
(Super Users do not work for Skype, but help people here in the forums)

Forwarding to Skype using Unlimited World?

Help please.
I urgently need to forward calls to my Android, to my desktop Skype. I am expecting a call about a job interview, but my phone is broken.
I just signed up for a trial of Unlimited World.
What are the exact steps I need to take to enable forwarding to Skype from mobile, considering that I am now using UW?

nhappl wrote:
I have an unlimited World subscription but when I try to use my Skype to Go number to call my daughter in NZ, I get a message saying that I need to buy more Skype Credit?! This number worked fine before I had the subscription.
Is your daughter's phone a mobile phone? If so, calls to mobiles in New Zealand are not covered by the Unlimited World subscription, and require Skype Credit.
The Unlimited World subscription covers calling to around 40 countries. For most of those countries, it only covers calls to landline phones. For a few countries, it also includes calling to mobile phones as well as landline phones. Click on "Subscriptions" below, then look for the link showing the countries covered by the Unlimited World subscription. It will break out the countries where calls to both landline and mobile phones are covered, and others where calls only to landline phones are covered.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Unlimited world calls

i signed up for this offer before xmas registered my mobile and landline and skype does not recognise the area code they gave me so i have had to buy credit to get my phone registered

It seems you are calling a number which is not included in your Unlimited world subscription. The 072... number range is a special number range outside of the landline and mobile pricing.
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Free 30 trial Unlimited world Call your world fre...

Hi ! i just got and email from skype inviting me to use the free 30 days trial Unlimited World and i think it was very interesting to try , more now that im abroad. Now my question is if i need to call to a cellphone im US that's free of charge right ? for me and the person that im calling ? , it is free to call a landlines in chile too? and what does it means : *The rates charged by your operator for calling your Skype To Go number are not included in your subscription, and are always payable by you. ? Can someone please help me with that ? Thank you

Hi there, it's 2015 and they still did not fix it. I've been double billed for month because they use my account name and then the user name. This goes back to Jan. and since I am on a fixed income (disabled and bedbound for 8 yrs. now) it makes things very hard for me. And the free first month? Nope, never got it either. I am to the point where I think I'll just go back to my regular provider. BUT, believe me, I have copied this and will paste it to FB, Twitter, etc. ENOUGH IS ENOUGH. Oops, not yelling @you, just frustrated.

Cancel Skype Premium Unlimited World

Hello - I am trying (for the last hour) to find the way to cancel the Free Trails I signed up for last Feb 27th, before they come due in a few days. I have followed 2 sets of directions, but the teh words I am to click on never appear. Can you advise please?
Thanks very much.
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Go to Solution.

Hi Same Problem with me i am not able to cancel my one month free trial , Though i am just activated 3 day back , SKYPE is relly not doing good with this .
Please have this cancel buttons and other option very well and easily sptable , Stop making business by troubling people and making them fool.
Now please advice me where i will get this cancel supscription button for Unlimited World.
And if this will not happen on time i will make sure i will publish this everywhere how you are making fool of innocent people and i will also never use Skype in futuer.

Skype credit for phone calls

I have $7 Skype credits. I can't get it on the Skype app on my android nexus 5 phone. I keep receiving emails as to that. On my Skype.com the credit is there. How can I use this credit on my phone?

How can I get the Skype credit to reflect on the Skype apo on my phone?

Skype Unlimited World won't let me call UK mobiles...

Hi All,
I was under the impression that Unlimited World allowed me to do this, but every time I try, it tells me that I need a subscription (which I have!) or skype credit to call them!
This is a recent (3 months) problem and I had been using Unlimited World for ages before that with no problems at all in this respect.
Am I doing something wrong/ is there a fault with Skype? Can anyone help at all?
Thanks!
Simon

I' m not aware of the plans changing, it's possible you had a different plan in the past. The Unlimited world plan does not include UK mobiles however the Unlimited Europe plan does.
Unlimited World:
Call landlines and mobiles in:
Canada
China
Guam
Hong Kong SAR
Puerto Rico
Singapore
Thailand
United States
Call landlines only in:
Andorra
Argentina
Australia
Austria
Belgium
Brazil
Brunei
Bulgaria
Chile
Colombia
Costa Rica
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Guadeloupe
Hungary
Iceland
Indonesia(Jakarta)
Ireland, Republic of
Israel
Italy
Japan
Korea
Latvia
Lithuania
Luxembourg
Malaysia
Malta
Mexico
Mexico(Guadalajara, Mexico City, Monterrey)
Morocco
Netherlands
New Zealand
Norway
Panama
Paraguay
Peru
Poland
Portugal
Romania
Russia
Russia(Moscow, St Petersburg)
Slovakia
Slovenia
South Africa
Spain
Sweden
Switzerland
Taiwan
Turkey
United Kingdom
Venezuela
Unlimited Europe:
Call landlines and mobiles in:
France
Germany
Italy
Spain
United Kingdom

Transferring $ from Unlimited World to Skype credi...

Hello all,
I purchased a monthly subscription of Unlimited World calls, I haven't used it, is it possible to transfer the value into my skype credit?
Thank you!

no, you must cancel one subscription and purchase the other
Regards,
Neil

Skype credit & unlimited world calling

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