Skype crushing with Logitech C920

Anyone else had the same problem?
Suddenly skype (7.4.0102) is crushing with my logitech C920 camera. I reinstalled skype and the webcam software, but nothing helps.
I run an AMD Radeon HD 7700 Series videocard under Windows 8,1 pro.

Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

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Logitech C920 and Skype Video Calls

So, the Logitech C920 I have worked before with Skype video calls with no problems. But after this new update, it doesn't detect the web cam anymore. I've googled, searched this forum, searched reddit and every possible form of help to only still not detect the web cam.
I've used 6.22, 6.18, and right now I'm on 6.14 and it still won't be detected. I've tried every USB 2.0 and USB 3.0 port I have on my rig.
Now before someone tells me it's the web cam that's broken, the web cam works on Logitech's program, it works on twitch, it works on Microsoft's program as well. All drivers are up-to-date as well.
Completely frustrated with this problem and I was wondering if posting it would be of any help.
I am on Windows 8.1 Pro 64-bit as well.
Solved!
Go to Solution.

Hi,
Im having a similar issue. Logitech c920 no picture in SKYPE. Other apps are OK and SKYPE titles my webcam but it just a blank screen with spinning wheel in setting. Sound is OK.
Im running Windows 7 64bit. I have uninstalled SKYPE and updated the drivers ( AMD Catalyst to 14.2 and also tested beta 15.4 ) with no change.
Any help would be appreciated
IrishTrekkie
peacemak3r wrote:
So, the Logitech C920 I have worked before with Skype video calls with no problems. But after this new update, it doesn't detect the web cam anymore. I've googled, searched this forum, searched reddit and every possible form of help to only still not detect the web cam.
I've used 6.22, 6.18, and right now I'm on 6.14 and it still won't be detected. I've tried every USB 2.0 and USB 3.0 port I have on my rig.
Now before someone tells me it's the web cam that's broken, the web cam works on Logitech's program, it works on twitch, it works on Microsoft's program as well. All drivers are up-to-date as well.
Completely frustrated with this problem and I was wondering if posting it would be of any help.
I am on Windows 8.1 Pro 64-bit as well.

Skype H.264 input stream (Logitech C920)

Hi,
does skype for linux support the webcam encoded H.264 stream as video input? (to avoid CPU bottleneck) I'm considering to get a logitech C920 for HD video.
Thx.

OK, in FP11 Beta 2 it appears you have fixed this bug (aspect ratio messed up when switching from 320x240 to 640x480), but now you've reintroduced the Camera.activityLevel bug again. It only reports 0 and 100, this was fixed in Beta 1.
To summarize:
FP 11 release
Camera.activityLevel - broken, only reports 0 and 100
Changing camera size from 320x240 to 640x480 - works
FP 11.2 beta 1
Camera.activityLevel - fixed
Changing camera size from 320x240 to 640x480 - broken, turns video from color to black and white and has a strange aspect ratio
FP 11.2 beta 2
Camera.activityLevel - broken, only reports 0 and 100
Changing camera size from 320x240 to 640x480 - works
Hopefully you'll have everything working in beta 3.
Do I need to submit a bug report for the Camera.activityLevel bug in FP 11.2 Beta 2?

Logitech c920 Webcam not Detected in Skype 7.6.0.103

My Logitech C920 Webcam was working perfectly...and still works on all other apps on my PC (Windows 8.1) desktop.....but now Skype does not detect the webcam at all so no video calls. I'm missing my grandsons... Can anyone help me? Thanks.Michael...

WHOBRADIO wrote:
My Logitech C920 Webcam was working perfectly...and still works on all other apps on my PC (Windows 8.1) desktop.....but now Skype does not detect the webcam at all so no video calls. I'm missing my grandsons... Can anyone help me? Thanks.Michael...Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

Connectivity Issues regarding Logitech C920 Webcam and Windows 8.1

Recently, I purchased a Logitech C920 webcam. Successfully downloaded Skype (most recent version 77.85) and passed the microphone and speaker test. My current version of Windows is 8.1 (64-bit) The speaker and microphone application for Skype is online and passed. However, the webcam application for Skype does not connect. In addition, the Windows Camera application for Windows 8.1 successfully works. All three capabilities of the Windows camera application works: sound, recording and camera connectivity. I was able to sucessfully to download the latest version of the Logitech Webcam Software for the HD Pro Webcam C920. After rebooting Windows, I was able to load the Logitech C920 icon and corresponding executable to the desktop. However, all webchat applications besides the Windows supplied Camera application have issues with the Webcam connectivity:
Yahoo Messenger
Skype
Paltalk
Logitech
After downloading the Logitech executable, The Windows 8.1 is still unable to detect C920 webcam. With the Logitech Webcam Software, it just doesn't detect it at all. The whole thing is just black or blank. I know the camera is functional though, because it works perfectly fine in the Windows 8.1 Camera app. Any assistance and help regarding this issue will be greatly appreciated.

Hello @lmhjcr , Welcome back to the Forums! I hope you enjoy your experience
I noticed your posts about the error message "the device installation is incomplete" you are seeing when you attempt to install your printer on Windows 8.1. I am going to share some of my suggestions with you.
1. Check that Internet Explorer pop-up blockers are turned off before downloading the installer
Internet Explorer Pop-up Blocker: How do I turn off Pop-up Blocker?
Try to install
2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning".
How to disable realtime scans
Try the install
3. Go to the start screen (you may also press the windows key + R to open the run box) and type %WINDIR% this should show the windows folder.
Click on the folder and scroll until you see files. Look for a filed named "HPWINS*.DAT" (the * is for a number that varies) remove this file and try the installation.
Try the install
I hope my post was helpful, thank you for posting in the community!
Have a great Tuesday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
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Disable Logitech c920 microphone messages

I am using a Logitech c920 webcam that has a builtin microphone, using headset instead. I keep getting the same two messages whenever I log into skype.
http://puu.sh/hu7iT/787773a271.png
http://puu.sh/hu8iy/69e89475f5.png
I don't have a problem using the webcam, it works fine. My problem is with the continual popup of these messages whenever I log into skype.
I have messed around in the settings a few times and nothing I do besides unplugging the thing stops these messages from popping up.
How do I disable these messages?

There are specific drivers for the C920 with VIsta. Download them: http://www.logitech.com/en-us/support/hd-pro-webcam-c920?section=downloads&bit=&osid=13
Install them.
I have the C920 (it's a rockin' cam!) and it works with my Vista SP2 machine... BUT... I had to install the software from that link first.

Camera app not working with logitech webcam with new windows 8.1 update

My Logitech camera app was working fine before win 8.1 update.
ALL drivers are updated.
Camera works fine when I run Logitech program/software, just won't work with camera app included win windows 8.
I just get a dark screen.
I searched forums. This appears to be a common problem. Microsoft Techs just state uninstall camera app and reinstall. But, this is an app that won't let me reinstall. Plus, I search Microsoft Store and can't find the camera app.
Any suggestions.
Thanks

I'm having more or less the same issue, but it extends beyond just the app. I'm replying here because this is the topic I was referred to by one of your support members on twitter and I'm trying to help keep things organized so that hopefully one day Microsoft
can solve the issue.
I have the Logitech Webcam HD C 525 which worked perfectly fine on my Windows Vista Home Premium machine. I recently built myself a computer and purchased Windows 8.1 complete (I heard that you could chose the OS language and as I'm living overseas I was really
happy to finally be able to use Windows in English).
I'm using Windows 8.1 64 bit and got around to installing skype on Christmas eve so I could video chat with my family back home. However, I ran into an annoying issue when trying to use the webcam. I installed the latest drivers and applications clean and straight
directly from Logitech, plugged in the webcam and it was not detected.
Following the troubleshooting info from Logitech, I then switched my camera from a USB 3.0 port to a 2.0 one, this shouldn't matter, but I tried it anyway. It changed nothing. I uninstalled and reinstalled the drivers multiple times with no change.
After a bit of reaching out on twitter I had a friend suggest using ONLY the Microsoft drivers for my device. I COMPLETELY removed and deleted the device and drivers from my machine and then installed them using the info found here in the troubleshooting section:
http://windows.microsoft.com/en-us/windows-8/camera-app-faq.
I plugged my camera back into the 2.0 port and my camera flicked on for 2 seconds (preview included) then shut off again and told me it wasn't detectable. I opened Skype and it seemed ok. When it came time to actually Skype with my family skype could no longer
detect my webcam. It flicked on and off briefly and told me it wasn't detectable.
The current state of my webcam is that it is buggy and unreliable. Opening skype or the logitech app or ANY app that uses my camera yields the same result: an endless loop of my camera flickering on and off, and messages of "not detected" between
images from my camera. The camera still works on my old computer normally, thus it is not an issue with the camera itself.
I have read many people having my same issue with various webcams (not just Logitech because I briefly considered buying a Microsoft one) and the one thing in common was it was all on Windows 8.1
As posted in a few posts above I downloaded and ran Process Monitor while I opened skype and my camera sat through the endless detect/non-detected issue it has currently. I hope I have the log information saved correctly (if not I can re-do it, it is not difficult
to reproduce as it happens all the time). I could not figure out how to copy/pase the information in the log file, so here is a link to my log file:
https://drive.google.com/file/d/0BznPyE0dem06eVJWRWdFVllhQTQ

Audio Out of Sync using Logitech C920

Hello.
I am shooting in 720p with my Logitech C920 the sound is fine as raw file and in windows movie maker even after saving.
When I open it with Premiere it's out of sync before creating track and after saving. I am new(using the trial) and I am new to having all these crazy settings and my guess is I messed something up perhaps. Everything was working fine the other day.
I have just been using the default settings when I make a new project. I save android 720 H.264
I have attached a screenshot of the file details if that helps. Thank you so much I really hope I can fix this as I don't want to re-film or use another program(WMM sucks lol).

I couldn't find an edit button but also wanted to add.
I cleared the media cache from settings so the files had to conform again. I dragged file to new item as well to no avail.
For other stuff you may need:
What version of Premiere Pro? Include the minor version number (e.g., Premiere Pro CS5.5 with the 5.5.2 update). 8.1 I am using the trial
Have you installed the recent updates? (If not, you should. They fix a lot of problems.) Yes
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac". Windows 7
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime". H.264 MP4 using Logitech C920 webcam
If you are getting error message(s), what is the full text of the error message(s)? None.
What were you doing when the problem occurred? Dragged file in and watched it.
Has this ever worked before? Yes
What other software are you running? Nothing
Do you have any third-party effects or codecs installed? I think I have FFDshow and Divx, I am unsure about these things, maybe I need to fix them?
Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU). ?
Are you using Mercury Playback Engine GPU Acceleration? No idea, how do I check?
Does the problem only happen with your final output, with previews, or both? Both
Here is more details about the video also. Hope this helps let me know if I need to give more info!

HT204392 how can i make my logitech C920 work as my default?

how can i make my logitech C920 work as my default?

i just figured the problem and has nothing to do with changing those integers. in the audio MIDI setting (app in utilities folder) for the c920 make sure the format is set to 24000hz, and it will finally work. if its set to 16000hz or 32000hz it wont work. i actually went backand put the integer settings to its original settings. 24integer for mac and 16 for c920.

Logitech c920 - can't even record in 720p!

So I bought a Logitech c920 a while ago, and I've been frustrated because I've never been able to record in 720p. I just upgraded to OS X Mavericks. When I tried to record a video in Quicktime, it would not work in either high OR maximum quality - the video lags a lot and stops recording/freezes. I basically can't record on Quicktime at all. Any idea why this is happening? I've seen a ton of people say they can record in 720p and not 1080p with Mavericks, but I just want to get 720p to work. I'd really appreciate any help.
I'm running a 13 inch late 2010 MacBook Pro with Mavericks.

I am no expert on DVC Pro HD, but here is what I found out.
HD compression format by Panasonic.
Similar compression type to DV 25 but uses a higher bit rate up to 100 Mbit/sec, depending on
the specific HD format being recorded. Highly popular format because of its lowe r bit rates, and
incredible resolution considering how highly compressed the format is.
This format is very popular as an acquisition format used with Panasonic's Varic am camera as well>as several Panasonic cameras that record to P2 card systems. A lso used heavily to convert higher->end HD formats into a high quality offline e diting format. Uses component recording, DCT
compression at approx. 7:1 (intraframe), 4:2:2 color sampling, 8->bit depth and up to 8 audio channels.
1080 formats record at 1280x1080, 720 formats record at 960x720. At 1080p, frame rates include>23.98, 24, 25 fps. At 1080i, frame rates include 25, 29.97, 30 fp s. At 720p, frame rates include
23.98, 24, 25, 29.97, 30, 59.94, 60 fps.
Source: Moviola
I agree that you want AIC not DV. AIC is a 4:2:0 codec so you will lose some quality, but it is your best option without buying FCP.
Message was edited by: AppleMan1958
Message was edited by: AppleMan1958

JMF crashed with Logitech QuickCam Pro for Notebook using latest driver.

JMF crashed with Logitech QuickCam Pro for Notebook using latest driver
I can't register the webcam in JMF. WinXP crashed with Blue-screen-of-dead.
The crash occurs on installation of JMF when the installer tries to detect my capture devices.
Windows also crashes when i open the JMF Registry Editor and tell it to search for my capture devices.
I use a QuickCam Pro for Notenooks with driver version 11.80.1065.0000 on Windows XP with JMF 2.1.1e.
PS: I can use JMF to connect to other brand's webcam.
So, how to solve it?

So, how to solve it?JMF apparently doesn't work with that camera...so if you want to install JMF, you should unplug your Logitech cam. If that doesn't work, uninstall it.

Mutiple skype numbers with voicemail

Is it possible to have mutiple skype numbers with a voicemail box for each number?

Hi, GAGolfer, and welcome to the Community,
Yes; provided each Skype Number is affiliated with its own separate Skype account! Otherwise,
No; remember, subscriptions are tied to a particular Skype account. If you purchase the maximum permitted ten (10) Skype Numbers on one account, that account's voice mailbox will respond for all ten Skype Numbers.
Make sense?
Kind regards,
Elaine
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Does Skype work with Mac

Does skype work with mac

Hi and welcome to the Skype Community,
Yes, it does. Please take a look here: https://support.skype.com/en/faq/FA12015/getting-started-with-skype-mac
Follow the latest Skype Community News
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Skype premium with unlimited world account but cal...

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I am Premium subscriber and received the email saying free world access but when I try to ring Italy it asks for a payment. Do I have to activate something? Any help would be appreciated

I want to schedule my back ups to my Western Digital Elements HDD so that it doesn't interfere with my Skype calls with clients. Operating system - version 10.7.4. The default for Time Machine is to back up every 1 hour. I'd like daily at 3am. Any ideas?

I want to schedule my back ups to my Western Digital Elements HDD so that it doesn't interfere with my Skype calls with clients. Operating system - version 10.7.4. The default for Time Machine is to back up every 1 hour. I'd like daily at 3am. Any ideas?

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Skype crushing with Logitech C920

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