Skype desktop crashes on windows 8.1

Interesting, Skype for Desktop has been working for me for the past week since I did the Vista / Service Pack compatability thing. However, I just installed Chrome and I can go to a few simple website (like my own) but it crashes on most websites.What interested me in your reply was the problem happening after you installed a DTV dongle. I have been running Grabbee software (a TV screen capture program) on my machine. I thought Skype ran okay for a few days before I installed the Grabbee software but then my Skype problems occurred shortly after that. I also can't get the screen capture part of Microsoft Expressions Encoder 4 to run on the machine. Everything runs fine on a Win 7 laptop on the same network and with all the other same software.I'm suspecting that the problems are related to the video drivers. I have a good Nvida card on the Win 8.1 machine but just the shared graphics on the older Win 7 machine. There's clearly a major problem on the Win 8.1 laptop but I can find it.**bleep**

StefanOJ wrote:
I'm also experiencing the same issue on Windows 8.1Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

Similar Messages

Skype Startup Crash on Windows 7

After login sound and two seconds of loading, the Skype windows cease to respond and Skype will crash when one clicks on any Skype window. I am using Skype version 7.6.0.103. The problem began on Skype 7.2, but I uninstalled that and installed Skype 7.6.0.103. The problem persisted and I reinstalled Skype 7.6.0.103 which still did not help. Copy-pasted from Event Viewer -> Custom Views -> Administrative Events -> General Tab:--------------------------------------------------------------------The program Skype.exe version 7.6.0.103 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 134
Start Time: 01d0b33b9d328979
Termination Time: 70
Application Path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: 0fed264c-1f2f-11e5-aa08-bcaec51a2b7f--------------------------------------------------------------------The above is the most recent instance of the crash. I have consulted the "Why does Skype for Windows desktop crash my computer?" FAQ and checked off every item there. The only advice I am unsure about is the "Make sure you have the latest device drivers" because I don't know how to check drivers. Note: I have updated via Windows Update (the problem was not fixed). I have included an attachment to a zip file showing the result from the DirectX Diagnostic Tool (or so I hope, as this is my first post on this forum). Further notes:- I do not have Internet Explorer on my computer- I uninstalled my Logitech Webcam, but Skype still crashes on startup- Deactivating the protections from my Avast AntiVirus does not help.- The crashing problem sometimes persist for days, then for an evening or so Skype starts working again, then the crashing returns.

First update your Windows 7 installation to the latest Service Pack 1 (SP1) and make sure that you have the latest driver updates available too. http://windows.microsoft.com/en-us/windows7/install-windows-7-service-pack-1 Also, update your Internet Explorer to the latest IE11 version for Windows 7. http://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx

Skype Desktop crashes on startup after working fin...

Dear community, I got a well-known problem that unfortunately I cannot seem to be able to solve. Skype for desktops worked fine for 2 days. Now it keeps crashing on startup. No error message or whatsoever.
Attached please find the dxdiag.zip file. Thank you.
Solved!
Go to Solution.
Attachments:
DxDiag.zip ‏13 KB

Thanks for the feedback!
I uninstalled Droidcam, and even restarted after that. Didn't do it.
Just for info: I installed Droidcam because I wanted to use my Samsung as webcam. And because the Skype for modern Windows doesn't recognize the cam, I downloaded and installed Skype for desktops. That one did recognize the smartphone as webcam and worked perfectly. For two days.
Everytime after Skype for desktops crashes, in the Windows Event Manager it generates the following message:
Skype.exe
7.3.0.101
5512b3c5
KERNELBASE.dll
6.3.9600.17415
54504ade
0eedfade
00014598
1380
01d075286d4c65ee
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\windows\SYSTEM32\KERNELBASE.dll
b5cb383c-e11b-11e4-829e-0c54a516e876
I very much appreciate your help!
Attached an updated dxdiag file! Thanks!
Attachments:
DxDiagIII.zip ‏13 KB

Skype Desktop Crash when starting webcam

I got a brandnew dekstop with Windows 8.1 and when starting Skype, it let me log in and then immediately crash. This only happens when the Webcam is active. I have tried two different webcams, one from logitech and one from Creative and both resulted in the same issue. When installing an older version of Skype (6.14) it works.
I have applied all Windows patches and updates over the last few days and check all the drivers to make sure there aren't newer drivers available and everything is updated now. Any other ideas to get Skype to work?
I also ran dxdiag and attach the file if this will help.
Regards
Abraham
Attachments:
DxDiag.zip ‏14 KB

FS_13 wrote:
If this will help, here is the error from the Even Log.
Faulting application name: Skype.exe, version: 7.5.0.102, time stamp: 0x556dd64c
Faulting module name: MFReadWrite.dll, version: 12.0.9600.17039, time stamp: 0x53156bcd
Exception code: 0xc0000005
Fault offset: 0x00041c32
Faulting process id: 0xb80
Faulting application start time: 0x01d0a21c833c7c11
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\System32\MFReadWrite.dll
Skype is crashing because you have Citrix Receiver application installed.
http://community.skype.com/t5/Windows-desktop-client/Skype-7-2-crashing/m-p/3866937#M334413
http://community.skype.com/t5/Windows-desktop-client/Skype-crashing-on-startup/m-p/3950566#M340367
http://community.skype.com/t5/Windows-desktop-client/Skype-Erroring-Out-When-Opened/m-p/3925304#M337...

Skype Desktop crashes when it connects to the Inte...

Recently my Skype has updated to the newest version and since then it has crashed each time it connects to the internet. I have gone through other questions on this site and none that I have found have helped me.
As far as I am aware my Internet Explorer works fine, my drivers are up to date, my windows system is english and I have downloaded all optional and required system files. However, the only thing I have noticed is when I tried to visit https://apps.skype.com/home/ with IE I get the skype loading icon and the page never loads fully (But doesn't crash), not sure if that is relevent.
Skype for windows 8.1 works fine but the desktop version crashes. I have checked that I have allowed the program through my firewall and disabled and re-enabled .NET Framework 3.5 (Includes .Net 2.0 and 3.0) and run skype with it on and with it off and also ran programs to fix problems with the NET framework if it encountered any. Skype is still crashing when it connects to the internet.
I have also run Directx diagnostics tool and will attach the saved file.
Thank you for taking the time to read this and for any help you can provide
Solved!
Go to Solution.
Attachments:
DxDiag.zip ‏13 KB

Note: this is not an issue particular to FaceRig, there are quite a few other programs using virtual cams that are affected by the 7.0 upgrade in the same manner. There is however a potential solution.
We have talked with some of our users affected by this issue (this does not affect everyone doing the 7.0 update, just some) and we trust that we have found the solution (at least until we've had time to investigate some more).
Seems the problem to has to do with the default webcam settings (you just need to go though the Skype initial setup again).. The short version of the fix is:
1. Go to Steam Client and do a "remove local application data" on FaceRig
2. Go though the initial setup process on Skype ( now it won't crash) and/or visit the webcam setting menu and make sure everything is working and everything is updated.
3. Re-install facerig (skip reinstalling the open codecs if you already have them installed)
Now everything should be working.
I recommend reading the detailed step by step on the FaceRig Steam support forums:
http://steamcommunity.com/app/274920/discussions/ ( look for the Skype 7.0.0.102 pinned thread - i cqannot link directly that thread because there is a limit on the length of URL's here.)
PS: if you are the tinkering type, steps 1 and 3 can be simply substituted by un-registering and then re-registering the direct show filters ( all of them) for the FaceRig Virtual Cam ( .bat files are provided with facerig to do exactly just that) , but most folks do not want to mess with directly registering/unregistering DirectShow filters, so it is simpler to ask for an uninstall and a re-install.
Note that this kind of fix might also work for FFsplit.ax or other affected DirectShow filters too ( as this issue is not particular to FaceRig alone, more programs are affected by this update).

Another Skype crashing on Windows 7 with the new u...

My Skype has never crashed until this update. I would delete skype and reinstall it and then it would work again for the rest of the night, until the next time I loaded it up to use again. Now that isn't working anymore. I did the Event Viewer thing people have been telling others to do here, but I have no idea how to read what's wrong and how I can fix it.
Faulting application name: Skype.exe, version: 7.2.59.103, time stamp: 0x54ef1da8
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000025
Fault offset: 0x00090864
Faulting process id: 0x6a70
Faulting application start time: 0x01d06c158ce3099e
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: fd2fac0b-d808-11e4-a37c-6c626d47aea5

Yes. Skype is crashing when Raptr application is installed.
http://community.skype.com/t5/Windows-desktop-client/skype-crashes-when-i-start-it-win-7/m-p/3925441...

Skype video crashing Windows 8.1

Every time I try to access video with Skype it crashes my Dell Venue 8 Pro running Windows 8.1. I have tried uninstalling and installing an older version of Skype. I have updated all my Dell and Intel Drivers. I have reinstalled the latest version of Skype. The system crashes whether I use the modern app or the desktop version.
Solved!
Go to Solution.
Attachments:
DxDiag.zip ‏16 KB

So, this issue has nothing to do with Skype , but is caused by defect webcam or device drivers.
You can try to rollback the Intel imaging signal processor 2400 drivers.
http://forum.tabletpcreview.com/threads/camera-fails-to-load-with-recent-driver-update-pro-8.63677/

Skype crashes randomly Windows 8.1 Pro

I'm having an issue where my skype is crashing randomly on my computer at work.
It's making it very frustrating to use. My guess is it's a video driver issue but I downloaded a new driver for that already.
Here is the information from my event viewer.
Event ID: 1000
Source: Application Error
Faulting application name: Skype.exe, version: 7.1.0.105, time stamp: 0x54c25acc
Faulting module name: AMDh264Enc32.dll_unloaded, version: 1.0.0.1, time stamp: 0x50d22611
Exception code: 0xc0000005
Fault offset: 0x00006620
Faulting process id: 0x1248
Faulting application start time: 0x01d0568cf71d80f0
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: AMDh264Enc32.dll
Report Id: b42b49c6-c29d-11e4-be8e-180373b05a9b
Faulting package full name:
Faulting package-relative application ID:
Solved!
Go to Solution.

Try to remove/rename the AMDh264Enc32.dll file.
http://community.skype.com/t5/Windows-desktop-client/Skype-Crashes-Video-Driver/m-p/3602167#M297129

Skype crashing pc, windows 10

Every time I open Skype, it'll start doing the entire Not Responding, but then it completely crashes my entire pc. I can't ctrl-alt-del into task manager, can't kill it by closing it, nothing. It just makes everything crash, including the entire windows process. No other app makes my computer behave this way. I can replicate it 100% of the time just by opening Skype.

There is no record of Skype crashing and being that you have an AMD R series card the compatibility issue is with the video drivers. Since you upgraded to Windows 10 your options for alternate drivers are limited. The best option may end up being to downgrade to an earlier release of the Skype Desktop application. You can try the solutions listed here: http://community.skype.com/t5/Windows-desktop-client/Skype-BSODs-very-often/m-p/4066488/highlight/true#M358889 You can also try the Skype Translator Modern app as an alternative: https://www.microsoft.com/en-us/store/apps/skype-translator-preview/9wzdncrdtbw7

Skype Desktop Version 6.20.0.104 on Windows 8.1 En...

Since two days, whenever i receive or make a call using Skype Desktop v6.20.0.104, it crash immediately. I reinstall the skype latest version many time. I also updated my sound and graphics driver but it did not resolve the issue.
Please find attached DxDiag file for your review. Please review and give me a solution asap.
Solved!
Go to Solution.
Attachments:
DxDiag.zip ‏16 KB

x1248 wrote:
Hi
I have down loaded the latest version of skype and am having problems in my contacts trying to contact me. The first time after installing skype the call is good but after that all I get when they call is a slight noise and a message saying I am busy. I have deleted and re-installed skype but I get the same response.
Please help me.
Thank you
Charles
Try first to reset all Skype settings.
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

Windows 8.1 Desktop crashing every time

I upgraded my system from Windows 8 to 8.1 and i can do nothing with my desktop it crashes every time i kinda have same problem in windows 8 but not like this every time i left click desktop crashes i searched at various sites but i cannot find same problem
as i do by the way i dont get any error messages at all every time it crashes and reloads itself
here s the link from event viewer http://1drv.ms/1f8mnHD

Hi,
I would like to know the certain name of the application you updated.
It seems that the updating of the application make the explorer.exe crash or no responding.
I suggest you press ctrl+alt+del, and click Task manager.
Then end the process explorer.exe, and click File -> Run New task -> type in explorer.exe.
See what's going on.
Kate Li
TechNet Community Support

Windows 10 Remote desktop crash

Almost every time when connecting to W10 Preview build 9860 the remote desktop crashes with the following message:
Faulting application name: svchost.exe_TermService, version: 6.4.9860.0, time stamp: 0x5436329a
Faulting module name: rdpcorets.dll, version: 6.4.9860.0, time stamp: 0x543626df
Exception code: 0xc0000005
Fault offset: 0x000000000002b4c9
Faulting process ID: 0x3e8
Faulting application start time: 0x01d00ef1ef145db3
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: C:\Windows\system32\rdpcorets.dll
Report ID: ca08b2a1-7ae7-11e4-95fd-0023549b70e3
Faulting package full name:
Also some services werde stopped due to this crash, like cryptsvc, workstation and others..
The connection was established from Windows 8.1. Any Solutions available?

What Remote Desktop options have you chosen on the client (i.e., system where you're making the connection from) when making the connection? Have you tried varying them?
For what it's worth, I seem to be able to make a remote desktop connection to my Win 10 TP 9879 test system just fine. In my case I happen to be making the connection at the same screen size (1920 x 1200 pixels) as my local console uses.
Also, how are you breaking the connection? Are you selecting "Disconnect" on the remote system, or are you just closing down the Remote Desktop application? That could make a difference.
-Noel
Detailed how-to in my eBooks:
Configure The Windows 7 "To Work" Options
Configure The Windows 8 "To Work" Options

Skype for Windows Desktop should use Windows Desktop Scaling

Skype for Windows Desktop should use Windows Desktop Scaling. Right now, on Windows 8.1 with high DPI displays, Skype scales very badly. It is either very blurry with scaling turned on or is too small to see when scaling turned off. This negatively affects not just SMS and IM but also webcams. Since Skype is a Microsoft product it should follow the Microsoft guidelines for desktop scaling, even if it is not a Windows 8.1 specific application. There are a multitude of other applications, like Firefox and Internet Explorer, that work perfectly with desktop scaling. Skype should do this, too.

I see this thread is over a year old and still no fix for this issue. Just 'upgraded' from old Vista laptop to new hi res Asus N551 with Windows 8.1 and Skype Desktop looks crap! Blurry fonts and pictures, webcam image terrible. In short a disgrace. I hate the kiddies version on Windows 'Metro' style app by the way. So, looked up support and only solution suggested was to retore my custom desktop scaling option back to 100%. Obviously I am not doing that otherwise I would be unable to read the resultant microscopic text in Windows 8.1. So if anyone does have another, workable, solution I be pleased to hear it.After over a year though the Skype team really should make scaling for Skpe Deskto a No. 1 priority.

Palm Desktop crashes after updating windows

Palm Desktop crashes on startup since I updated Windows XP (yesterday). Palm Desktop prompts me for password (as set up) but crashes immediately after that which invokes the odious Windows message: "Palm Desktp has detected a problem and must close - send message report?". I already tried unistalling and reinstalling Palm Desktop without success. Does anybody have any pointers? Thanks in advance.
Post relates to: Treo 680 (Unlocked GSM)

Sounds like your data has been corrupted, possibly your calendar,
There is a few things to try.
1. If your default calendar view is the month, I would do this step first. Change your date on your computer to two months in the future or past, then try to relaunch palm desktop. Let me know if it launches and I will tell you how to fix that.
2. If your default calendar view is not the month, the do this step. Locate your user folder it is in my documents/palm os desktop/variation of hotsync id
Once you find the hotsync id folder. Grab that and move it to your desktop so it is no longer in the palm os desktop folder. Then try to relaunch palm desktop
Let me know if either one of these steps let you open palm desktop then we will go into fixing them.
Post relates to: Centro (Sprint)

Windows 10, unable to install Skype Desktop Version - missing "Agree - next" button

Good afternoon Community,I got a a new tablette and upgraded streight away from Windows 8 to 10. I tried to install Skype Desktop but do not get further than the screen where to select the language (within the skype installer). In fact, I have an empty grey bar on the bottom of the install which usually contain "Read user conditions" and a bottom "agree conditions and next". As said, the bar is empty, no link for privacy statement and no bottom to proceed. Any suggestions how to solve the issue and install skype desktop (not the Modern Windows version from windows store)? Many thanks

With the setup running with the gray box, does anything happen when you use a real/virtual keyboard and press enter? I just upgraded my 10 inch tablet running Windows 8.1 with Bing to Windows 10 Home and I did not run into any issues.

Skype desktop crashes on windows 8.1

Similar Messages

Maybe you are looking for