Skype does not respond to answer or ignore calls

I find that when a friend calls me or I call them none of the buttons for answering, ignoring, etc., work. Sometimes it'll continue ringing even after a call is answered.
If I send a message it just shows the message is being sent and it takes a long time for it to go through.
I've completely installed Skype, downloaded the newest versions, do not store history, and nothing works.
Connecting a call or sending a message is a huge hassle and I'd appreciate any help, thanks.
I am on a Lenovo Laptop with all updates installed, running windows 8.1.

I have the same issue on my Lenovo running windows 7 - so do my colleauges. Our IT team tells us Microsoft will wake up and act on the next release - but how long?
We're all running the latest version, no updates are available. It has been going on like this for a couple of months. MICROSOFT - please do something, this is rediculous. My IT department tells me complaing to Microsoft is pointless and they will blame Lenovo. Please prove them wrong.

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Skype does not respond to answer or ignore calls

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