Skype drops calls to land lines and mobiles

I have enough credit but cannot call landlines or mobiles -
it does not dial but simply stops with "Call Failed" before getting through
Even if I cann my own mobile or landline - so I know they ARE valid numbers
The problem seems to have been introduced with the new version 7.4.0.102
Any ideas please?
Mike

khatraja wrote:
I can no longer make any phone calls (to land lines or mobiles) with my unlimited Europe subscription or even make other calls to other countries in the world. I can hear the phone ringing, but cannot hear and I am not heard! What is the problem? I have cancelled my subscription because of this problem!
Your account logs show that there are connection issues and this is why calls are dropped. Please make sure you have the latest Skype and if possible try to make a call with different connection. For example if you are using public WiFi or 3G connection then try to use cable connection.
If problem still persists then please contact customer service: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Similar Messages

Skype dropping calls as soon as the other person a...

I have montly subscription to calls to China. Skype dropping calls as soon as the other person answers the phone. This is very frustrating to me. Please help!

I have exactly the same problem!!! I have an iPhone 4 with iOS 6.1, and I think that my problem started when I updated to last version (6.1) of iOS. I have done everything you tell and, like you, my iPhone has not been damaged by a drop or water. Please help because I'm desperate!!!

Skype for Business to land line

Hi,
Here is a quick question. I understand I can call USA/Canada land lines for free via Skype consumer, but how does it work using Skype for business? Are those calls also free? where can I find rates for other countries?
cheers

Just to add to this:
If it's just the UI you can also set this through Set-CsClientPolicy.
Set-CsClientPolicy -Identity Global -EnableSkypeUI $false
https://technet.microsoft.com/library/dn954919.aspx?f=255&MSPPError=-2147217396
However, using this method, some things are still Skype branded (i.e the meeting add-in in Outlook will say "New Skype Meeting") but the UI will now be back at Lync 2013.
If this helped you please click "Vote As Helpful" if it answered your question please click "Mark As Answer"
Georg Thomas | MVP (Skype for Business)
Blog skype4bexpert.com | Twitter
@georgathomas
Lync/Skype for Business Edge Port Check (Beta)
This forum post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Skype drops calls

So on my kindle fire my skype keeps dropping calls or kicks me out of groups call and im not sure why it works fine on my phone and on my computer but not on there, and my tablet is 2 years old. so help please?

Just to avoid any confusion here: Skype has the 7.x version number on Skype for Windows desktop and Mac, but these are completely different platforms with different software. So there's nothing like a "quick port of the software to TV".
The TV manufacturer decide which Skype software they support and maintain on their TV models. Skype doesn't have any influence on updating the Skype app on older TVs. So please reach out to Samsung if you want this to change.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Why Siri cannot call out (Fixed Line or Mobile No.) in Malaysia?

Just bought a iPhone 4S 64GB with local mobile service provider (Digi) with 24 months contract (on 28 Dec 2011), but same problem happen in Malaysia, which Siri cannot call out to Fixed Line or Mobile No. (Siri will reply that: Sorry, I can't call Home's home number.)
Really hope that Apple can provide a solution to solve it ASAP.

According to this forum: http://forum.lowyat.net/topic/2175165/all, it seems that Siri is expecting a 7-8 digit phone numbers excluding the country code and area code, so adding an extra "0" digit or two at the back of the phone number may be able to fix your problem. The phone number should still connect correctly. Try that, it works for me in Indonesia where some phone numbers are still 6 digits.
Hindra

I need to call specific header,line and footer based on condition

Hi All,
i am working on PO report and it has 3 PO_types. In my rtf i created 3 Header,3 Lines, 3 detials. And at a time only one Header, One line and one detail should call based on PO_TYPE.
Can any body guide me, to achieve this. Or is there any other way for it?
Thanks in advance !
Regards,
Ad

Maybe you can try the <?start:body?> and <?end body?>

SKype Drops Calls on some SmartTV's

I believe it's a caching issue, Everytime, guarantee, Skyp will drop a video call anywhere from 25min to 35min. I have a Samsung SmartTV (model UN50H5500). Skyp comes pre-installed, and can update. But the Version still shows 3.0. This could be that Skype hasn't upgraded for smartTVs in sometime? Can anyone point me somewhere where I can Upgrade this another way (forced to do that only thru App Store). Or would be willing to try an older version, if that works better?
--Jer

Just to avoid any confusion here: Skype has the 7.x version number on Skype for Windows desktop and Mac, but these are completely different platforms with different software. So there's nothing like a "quick port of the software to TV".
The TV manufacturer decide which Skype software they support and maintain on their TV models. Skype doesn't have any influence on updating the Skype app on older TVs. So please reach out to Samsung if you want this to change.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Do you have an unlimited plan for land lines and c...

i wish to call from my business
only inside israel

meshipc wrote:
i wish to call from my business
only inside israel
Skype has a subscription for unlimited calling to Israeli landline phones, but not for Israeli mobile phones. Please click on the "Subscriptions" link near the bottom of this web page, then enter Israel on the next page, to see the subscription options.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Free calls to US landlines and mobiles from India

I want to know if this offer period has expired. I read in a post somewhere that this offer was open till Mar 1, 2015. However, it still seems to be active on the Skype website. Is the offer period extended? If so, till when?

AshIndiGo wrote:
Is the offer period extended?
Hello and welcome to the Skype Community.
We can confirm that this promotion has been extended.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

ATT Land Lines and iPhone

Are we charged for calls to and from ATT landlines or are those free?
I have gotten 3 different answers depending on who I ask (Genius, ATT, and forums).

Calls to AT&T landlines cost plan minutes. They are not like calls to AT&T cell phones.
UNLESS you are an AT&T landline customer with your iPhone on a Unity plan.

Skype Number, Calling out and in

Hi Skype Community
I wan't a Skype Number for my webshop and need to know. If I have a Skype number. Can I call to others? and can my customer call me?

Hi, MaxXGaming, and welcome to the Community,
Please remember this: a Skype Number provides a fixed or land line number for people to use to call you, and you answer the call on Skype. In other words, incoming calls only.
You will need credit or a subscription to cover the cost of calls you make from Skype to fixed or land lines and mobile numbers.
Maybe the product names should not have been changed?!
Skype Number = Skype In
Calls to fixed lines and mobile numbers = Skype Out - credit or subscription needed.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

STRANGER GETS MY LAND LINE NUMBER FROM MY IPHONE CALL

Using my iPhone, I called a stranger in error. He answered, whereby I realized my mistake. Instead of being courteous, as I should have been, and saying, "Sorry, wrong number," I simply hung up. This apparently upset him, because he subsequently called my land line and left a threatening message, telling me never to call again. So, hmmm, how did he get my land line number? I'm guessing because it showed up, on his end, when I initially called him with my iPhone. It was associated with or attached to my iPhone number. I know that when a certain relative calls me, more than one of her numbers shows up on my call-back notification.
What do I do to prevent this? I must be able to control and limit the information about me that people I call can get.

There's absolutely no way your land line # was transmitted as CID when calling from your iPhone. If this person found out your land line #, he looked it up based on the name and/or cell # of your iPhone.
The only way he could have your land line show when you called his cell phone is if he already has your full contact info in his phone, including your land line - i.e. you are already known to him.
To avoid this in the future:
1. Disable caller id: Settings > Phone > Show My Caller ID > OFF
2. If you don't want to do that, have your carrier transmit only your cell # without your name. Your name can still be researched, but usually require payment
3. Get an unlisted land line phone.
4. Research all the things that can be done with a baseball bat.

4.3.2 iPhone upgrade and dropped calls.

Since upgrading to the 4.3.2 OS three days ago, I've been experiencing numerous dropped calls on the order of one every minute. Calls linger in limbo before connecting and then drop. Antena signal reads 3 bars. I'm missing calls too. I live in the same area and have NEVER had a problem with dropped calls until this update and it is really causing problems. Why? Is the phone failing? Is this an update problem? Is this a network problem? Is anyone else experiencing this?

I am experiencing the same issue here in Germany, Network is T-Mobile.
Since upgrade to 4.3.2 I have dropped calls regularly with my iPhone4!!
This is getting more and more annoying.
What happens is: I am starting a call or am receiving a call. The call stays up for 1-5 minutes. During that time (randomly differs from 30 seconds to 5 minutes) all of a sudden the person on the other side does not hear me anymore! I am still able to hear him/her! After around 5-10 seconds after that happening, the connection is lost/cancelled. This is happening independently of the amount of bars, meaning it does not matter whether I am having 5, 3 or just one bar.
Please Apple solve this!! I cannot use my phone anymore the way it is supposed to work! Never had this issue before the upgrade in the same places - in fact, before the upgrade, I did not experience ANY dropped call whatsoever!!
BTW: I tried reboot, reset of all settings, backup, etc. - no positive effect.

New to skype-cannot call a phone number from compu...

Hi
I have a skype account, I charged it with 12$
I tried to call a land line phone and a mobile phone
the program give me the sound it give when it starts to dial a number
but no after that no dial toon is heard
finally a massage appears saying no answer
at first I thought the other part is not answering
but when I tried to call my own mobile number it did the same
please help me

Another possibility is the phone. Some years ago I experienced a similar problem and after much back and forth with the phone company, the fault turned out to be my telephone.

Dropping calls on iPhone 5.

Is the iPhone 5 subject to dropping calls more frequently than 4s. This is been getting worse and I'm not sure what to do. My 4s seemed to do really well at my house and in the library at school. The 5 is not even close and I am at the point were making a call from home is almost impossible. I have the latest version of iOS and thought this I might produce a fix, unfortunately no. That wasn't a big deal until we dropped the land line and now are depending on cell phones. My wife has a 3s and the kid got the 4s. They aren't having any problems. So I don't think it is Verizon. I did a factory rests this morning, in iTunes and set up as new phone thinking this might help, but no.
So I'm not sure if the new phones are just build this way or maybe just mine. Any ideas.
Thanks.

This article is a little dated, but I suggest contacting Verizon. The article tells you how:
http://support.apple.com/kb/HT4528

Skype drops calls to land lines and mobiles

Similar Messages

Maybe you are looking for