Skype error message but billed multiple times

I added money to my skype account using my mobile phone _kept getting error ' transaction failed'. I tried the times before giving up then noticed I got charged for ask those tries even though error message appeared after each trial.
I would like to know what refund process is for this glitch that ended up costing $45 instead of $15
Please advise asap

my jdev version is 11.1.1.6.0
And sorry but I didnt get your 2nd question regarding af:message tag! The message is coming from some bundle and we have set the message at EO level.

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