Skype/Facetime disconnecting my wifi?

Skype/Facetime has always been working without any problems for me until yesterday (Mon, Feb 18 2013). Every time I'm using Skype or Facetime and I'm connected into a call, it works for a good 5 minutes or so and suddenly disconnects me on Skype & puts me offline & when it does that, it also disconnects my connection. I'm using a WIFI connection on my macbook pro but it's a locked one with a security password so only me & my family have access to this connection. I've tried checking if it was my WIFI that was causing this problem but my WIFI seem's to be perfectly fine. I'm able to use Safari or any other applications without any disconnecting problems, but when it comes to Skype/Facetime, 5 minutes into a video call, it ends the call and disconnects my wifi and I have to restart my macbook in order to make the connection work again but if I go back on Skype/Facetime, it disconnects again. I've tried updating my software and the applications and it still has the same problems.. Can anyone help me please?

I cannot currently connect to my Hub with an ethernet cable as my computer is upstairs. I do not understand how I never had this problem when I was on a 2mb download speed connection with Sky but now I have this problem on a 20mb download speed connection with BT.
Is there anything else I can do to solve this problem, I have tried turning my hub off and on but that doesn't seem to work? Would you recommend trying the reset button to make the hub default back to factory settings? I wasnt sure whether to try this since it sounded a bit scary and I didn't want to mess things up more.
Also while I'm here, how would I go about have an ethernet cable port put in my bedroom? Could I get an electriction to do this or would I have to get a BT Engineer to come and install me one as that would be the only way I could get a wired connection from the living room downstairs where my hub is to my bedroom upstairs?

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Skype/Facetime keeps disconnecting my connection?

Skype/Facetime has always been working without any problems for me until yesterday (Mon, Feb 18 2013). Every time I'm using Skype or Facetime and I'm connected into a call, it works for a good 5 minutes or so and suddenly disconnects me on Skype & puts me offline & when it does that, it also disconnects my connection. I'm using a WIFI connection on my macbook pro but it's a locked one with a security password so only me & my family have access to this connection. I've tried checking if it was my WIFI that was causing this problem but my WIFI seem's to be perfectly fine. I'm able to use Safari or any other applications without any disconnecting problems, but when it comes to Skype/Facetime, 5 minutes into a video call, it ends the call and disconnects my wifi and I have to restart my macbook in order to make the connection work again but if I go back on Skype/Facetime, it disconnects again. I've tried updating my software and the applications and it still has the same problems.. Can anyone help me please?

Post in the Skype forums and also on the Facetime for Mac community forum area. There may be Skype users there too.

What is going on with the new update? It's a nightmare, poor wifi, facetime disconnects, maps are horrendous..are we guinea pigs and not product users anymore?

What is going on with the new update? It's a nightmare, poor wifi, facetime disconnects, maps are horrendous..are we guinea pigs and not product users anymore?

lll wrote: I think that this iOS was release a little bit to soon..
Yes, but they had to get the iPhone 5 into the channel, and iOS 6.notReadyYet was all they had.

Skype disconnects my Wifi every time I use video.

Skype disconnects my Wifi every time I use video. About a minute or so after using video as opposed to just voice my Internet connection fails. Little red X telling my home network dosen't exist. I have to use the diagnose problems feature to get it back and sometimes that dosent even work. Shutting down my wifi card is a pretty extreme glitch. I have no other connection issues, have 30+mbps and run a pretty standard setup: Firefox windows 7 etc. Any help would be appreciated. thanks

Skype doesn't attack Internet connections. It doesn't do anything abnormal that your computer/network shouldn't be able to handle. If you Internet connection is failing the issue lies either in your router, your line, or locally on your computer due to lack of resources/power when using simultaneous devices in your computer (audio, video, wireless card all being USB based). If it's only related to the wireless card then it's going to be a USB resource (USB bandwidth/power) or driver issue. Distance is also a consideration if it can't sustain a connection so you can always try to move closer to your wireless router to see if it makes any difference.
You need to isolate the issue to one of the things I mentioned above. Try wired instead of wireless, try to bypass the router, or disable uPnP in Skype or your router as it may have issues with it.

Using skype or any video chat disconnects my wifi

I just updated to windows 10 and since then whenever I try to use skype video calls it would run well for a couple of seconds and the internet keep on disconnecting after that. Please help.

I've been having the same problem since I upgraded to Windows 10. Voice calls are ok, but video calls freeze up, disconnect the wifi, and crash after about a minute. I've already tried the suggestion from older forums to disable uPnP but to no avail.

Ipod Facetime keeps disconnecting my wifi

I installed Facetime on my iPod touch in May, and used it with my brother in Maine for a week with no problems, on someone else's router.
Now, I'm using it at home with an Airport Extreme, calling the same brother, and every minute or two, Facetime freezes and then disconnects the wifi. I have to reselect the wireless network, reconnect Facetime, and we talk for another minute or two until it happens again. The airport extreme signal is strong, and I can be right next to the router and it still happens. When I'm not using Facetime, my connection is fine. I can stream music and video, no problem.
This is really annoying. The disconnection is only on my end, not on my brother's Mac.
Any solutions to this?

I am having the same exact issue with my iPod too, I used to be able to chat fine with the 5.0.0 and lower version but then the new update 5.0.1 came out and I updated it, since that my FaceTime changed and cannot use for like 2-3 mins without my wifi going off on me. My friend can use it on her Mac fine, but I use on my iPod and it does this all the time, also at school it works fine just does this at home. Any solutions? Thanks.

I updated my iphone 5 to ios 6.0.2. my wifi says its connected but doesn't work now. It doesn't matter what wifi network I connect to. It worked before updating my phone. I can no longer use facetime or use wifi at all. I'm not sure what to do to fix it.

I updated my iphone 5 to ios 6.0.2. my wifi says its connected but doesn't work now. It doesn't matter what wifi network I connect to. It worked before updating my phone. I can no longer use facetime or use wifi at all. I'm not sure what to do to fix it.

I'm having similar issues with my phone. I got my first iPhone recently, only had an iPod touch gen4 for a little over a year. Updated to 6.0.2 when we got the phone (iPhone 5) a few days before Christmas. When I got home on the evening of January 11, my phone would not connect the router anymore. I was able to get it to connect after resetting the phone and the router, updating the router, and manually connecting. That laste for a few minutes and then wouldn't work anymore. I live in an area with very limited service, we have a network extender installed to help, and I am barely getting a 3G signal at times.
My wife's iPad 4, my touchiPod 4, and all of our laptops are working just fine on the router. When I dropped my kid off at school today, I noticed that I am not even seeing the school network anymore from the parking lot where before I got 3 or 4 bars and could connect to their wifi when I was there. Today my phone goes back and forth between seeing my home network but not connecting, to not even seeing the network at all even from the same room that the router is in.
Hope Apple fixes this problem soon..............

My new Mac Air continues to disconnect from WiFi after going to sleep. When waking it up I have to manually re-connect. How do I keep it connected?

My new Mac Air continues to disconnect from WiFi after going to sleep. When waking it up I have to manually re-connect. How do I keep it connected?

I had this problem too and solved it by doing a clean install. After that it was gone.
This is a drastic method since it takes quite some time to reinstall lion and all your software.
Thoughts I had why it started working after a clean install are the following:
It looked like the airport wasn't able to reconnect fast enough before the connection timed out. So what could have prevented my mac from being able to connect fast enough?
Apps that consume processor cycles. I love what I would call 'System Enhancers', little apps that enhance my workflow (Moom, Alfred, Dropbox, Default Folder etc). I'm not saying that these are the problem, they might be programmed processor friendly, but check if you have apps that consume processor cylcles. It might prevent airport from being able to reconnect quickly enough before it times out.
Mobile Config profiles. Another thought I had was that I had a mobile config 802.1X profile installed for the company were I worked. It used TTLS to connect to the corporate network. This profile might have gotten in the way.
And a sidenote...
Routers with hardware acceleration might also be a problem. My router is a Wireless Gigabit Router 300N WL-351 and has hardware acceleration. As soon as I activate that my wifi connection keeps dropping. It is as if a Macbook Air can't handle that amount of optimisation.
That's it, hope it helps those who are still having the problem.
Best, Jan

Disconnect from WiFi Button in Yosemite (Faster File Transfers via Airdrop)

Hi all! Just thought I'd share a great new pro-tip I found that's pretty handy.
Sometimes file transfers through a complex or busy network with a (think hotel lobby or coffee shop), Airdrop file transfers can run extremely slow vs. it going from computer to computer via no network (Ad Hoc). I was determined to find a work around for disconnecting from a WiFi network without turning off Wifi.
Anyways, Yosemite introduced a much asked for feature - The disconnect from WiFi button! Just hold down option while you select the WiFi indicator on the menu bar and click disconnect! Your WiFi will continue to be on and it simply won't connect to that network again. If you now search for other computers in AirDrop, it will find them and be a much faster computer to computer connection.

Testing in a new User will quickly tell you if the problem is system wide or if it's your User's folder that contains the problem.
CREATE A NEW USER
Go to System Preferences --> Create a New User in Users & Groups Switch to the New User by logging out/in or use Fast User Switching.
Enter your Apple ID and password.
Test Markup in Mail using the iCloud account.
Continue testing to see what works in the new User.
Do you still see the issue?
If yes, then the problem is with your base files.
If no, then the problem is in your User's folder.
Finder - my iMac name is - iMacs iMac. All of a sudden it become iMacs iMac (2) and latter iMacs iMac (6). What are these numbers ?
In System Preferences > Sharing you can see name. When Finder adds a number it indicates it's seeing another drive with the same name. You can select to rename but this could also be an indication of issues at the base level.
Do you have an external drive that could be used to clone your drive in case you need to do a clean install?

ISight not working with Webex, GoToMeeting or Lync...BUT works with Skype, Facetime, Photobooth (June 2013 MBA)

Brand new MacBook Air (June 2013, 8MB RAM, 500GB SSD)
iSight not working with Cisco Webex, Citrix GoToMeeting or Microsoft Lync (error = webcam not detected); BUT iSight works with Skype, Facetime and Photobooth.
3 hours of phone support with Webex - no luck.
Tried SMC and PRAM reset - no luck.
Tried erasing disk and reinstalling OSX 10.8.4 and apps manually with latest versions - no luck.
Apple phone support says it's not Apple's problem because Apple apps work.
Exchanged at Apple Store for another new MacBook Air, again installed apps manually with latest version (not from time machine) - STILL NO LUCK!!!
Is there an update Apple or Cisco, Citrix and Microsoft need to put out for the new MBAs or do I just have 2 lemons???

You're welcome.
1wave wrote: ... an external webcam which might be a cheaper alternative ...
It will be interesting to see what the vendors say about using a Mac-compatible external webcam.
If not, some netbook or other Windows® device might offer compatibility at a much lower cost than a compatible Apple notebook.
We will watch for your update(s). What the vendors tell you will be very helpful to others who share this or similar issues with their new MBAs.
Message was edited by: EZ Jim
Mac OSX 10.8.4

TS1398 Hi..I have problem disconnected my wifi in iPhone 4 with ios7..

Hi..I have problem disconnected my wifi in iPhone 4 with ios7..

Thanks for ur help but u can't fixed nd I know this way ,I tried many time before but doesn't work..I am sure this new software iOS 7.0.4 broke the connection of wifi,because last time was working normal ,so this is just buisness for Apple company to make more offer from people to think always to bay new one.
This is all just game buisness...thanks for helping again .

HT4623 How can I facetime with out WIFI on a iphone 4 ????

HELP ??? I see that you can facetime with out WIFI, But i can not on my phone ... I have the IPHONE 4 ......HELP

FaceTime using 3G (Cellular) is only available on the iPhone 4S, not the iPhone 4

My Skype is disconnecting constantly

My Skype keeps disconnecting for short amounts of time (like maybe 30 seconds) and then reconnects. It does this constantly though. It happens at least every 5 minutes (sometimes even every 2 minutes) when it is at its worst. I have tried searching for an answer but nothing seems to be working. I reinstalled skype and it still happens. It could be my internet but while my Skype is open and i am in a call, any games, videos, webpages etc. do not lose internet connection when Skype does. Also, sometimes after disconnecting and reconnecting a few times it will force me to hang up and sometimes I will not be able to rejoin any calls until I logout then log back into skype. Please help. Thanks in advance for any help.

Mac OSX 10.8.5
Internet Connection: 60 Mbps Down/ 5 Mbps Up
Skype Version: 6.15 (355)
Via Wireless Connection:
I am looking at the Skype Preferences:
Advanced Settings:
Incoming connection port: 52743
Could this be the culprit:
Going to search Voice Over I P (VOIP) and incoming port and see if
something comes up.
Manu
Attachments:
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TS3367 Facetime is needing wifi message keeps popping up.

My mother's iphone 4 does not have wifi and the FaceTime is turned off. When she dials someone's number on the keypad, a message saying Facetime is needing wifi keeps popping up. Any idea how to make this message stop popping up? It's frustrating when she's trying to call someone.

Sorry I'm taking so long in replying. Thanks for all the replies. For some reason, the popup isn't coming up anymore (I don't know what resolved that!). We live in two different states so it is difficult to be able to know what problems she's telling me about. She's 79 and this is her first time working with any type of Internet and Email technology (my brother basically "threw" this on her).
Now when she opens the Mail app she only gets a blank page, gray at top, gray at the bottom, with no wording (i.e. Inbox) and after a second or two, it automatically goes back to Home screen. I thought maybe her Mail was Off, so I had to "talk" her into Settings, then to check to see if Mail is On. It is. I myself am not familiar with Iphone. And my idiot brother who's had one for a couple years tells her to talk to me when she has a problem.

Ipad mini ios6 disconnects from wifi

Ipad mini disconnect from wifi while sleep. How will find my ipad work when it disconnects in like 5 minutes? Help please.

Hi,
My iPad mini connects to wifi and works fine till the time I browse on it continuously. However once I type long messages or leave it alone without browsing it gets disconnected from wifi...looks like a bug because it again starts to work sometimes when I switch on or off wifi button.
Giving me a tough time.

Skype/Facetime disconnecting my wifi?

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