Skype Federation issues

Hi
I have a Lync Server 2013 deployment with Skype Federation enabled. Lync and Skype users cannot IM each other however Skype users can make a voice call to Lync users successfully.
The Access Edge is secured by a public SSL certificate.
Any thoughts?

Hi,
From your description above, it can be the issue of the ports for the Edge Server.
Please double check the Edge ports with the help of the link below:
https://technet.microsoft.com/en-us/library/jj618373.aspx
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Similar Messages

Strange Skype Federation Issue

I have Lync 2013 with 1 edge server and 1 front end server. Everything is working fine both external and internal. I turned on Skype federation and was able to connect to a user. From LYNC 2013 client (non-mobile) on Windows 8.1 I can see presence
from the Skype user, IM the user and make an audio call. From the Skype client, I can also see presence for the Lync us4er and IM that user. when I try to make a call the call never connects. Eventually the Lync client times out. From a IPAD the
Skype can make an audio call to the IPAD which is the same user account as was singed into the Windows client. Both the IPAD and Windows 8 machines are on the same network which is remote to the Lync servers. It seems that any client running on
the Windows 8 machines fails for inbound audio only. I tried to turn off the FW, and and AV and no dice.
Any thoughts?

Not sure about the sentence “Both the IPAD and Windows 8 machines are on the same network which is remote to the Lync servers”.
Did you mean the clients are external users or internal users in another subnet?
The call process is little different between Lync desktop client and mobile client.
If both Skype users and Lync users signed in internally. The Skype may have problem to access A/V edge service. You can use network capture tool to check the traffic.
The following blog is for your reference about the call process between Lync mobile clients:
http://blog.schertz.name/2013/11/lync-mobility-media-paths/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software
or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Lisa Zheng
TechNet Community Support

Skype Federation Issue

Hello All,
I followed the
Provisioning Guide for Lync-Skype Connectivity and Microsoft has successfully processed my PIC request however when I try to IM from SKYPE using my Live Credentials its shows the Lync user however I am unable to get presence status or message
them. I have tried to add the user from the lync client and same issue. I have checked our firewall and all necessary ports are open.
Below are screenshots please let me know if you have any suggestions

Hi,
Did you do the steps correctly in below part “Accessing the Lync Server Public IM Connectivity Provisioning Site” in the link below “Provisioning Guide for Lync-Skype Connectivity: Lync Server 2013 and Lync Online”?
Check if you have done the following steps in Lync server control panel:
Configure federation and PIC
Configure at least one policy to support federated user access
Configure the Skype PIC provider setting for Lync
More details:
http://www.microsoft.com/en-us/download/details.aspx?id=39071
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 skype federation approved

Hi
I have got skype and lync 2013 IM federation approved on
https://pic.lync.com. My sip domain shows activated on its page. Now what next shall I do ? As I am still using self issued certificate on external lync edge interface, do I need to apply a public certificate so that I can add skype to my local network
lync client? I could not send IM to my skype account otherwise. It is coming with an error id 504 source 239. As I have sip.xxx.com.au, webconf.xxx.com.au, av.xxx.com.au which point to lync edge and meet.xxx.com.au, dialin.xxx.com.au, owa.xxx.com.au, lyncdiscover.xxx.com.au
which point to iis arr reverse proxy. Also have lynvweb.xxx.com.au as external web service. In my case, if I would need to apply public SSL to make my lync work with skype, do I have to apply a multi domain public certificate which up to 10 domain ?Would go
daddy certificate be used ?
Also, if lync edge external interface certificate get replaced, it needs to replace certificate on iis arr reverse proxy server of its default web site binding with public certificate too?
WenFei Cao

Correct, you need public CA issued certificates for your edge external interface in order for federation to work.
Best practice would be to have a public cert loaded on both your Edge and Reverse proxy servers, however in regards to Federation, it's your Edge that will be in use. So you don't need to load a public cert on your Reverse proxy (I assume you've loaded
your root cert on to any mobile devices or devices that connect in) but I personally would for the sake of completeness and to prevent any possible certificate trust issues in the future. (it will save you loads of headaches) I would typically only use an
internal cert for external facing when I am testing/labbing and then replace them with public certs before going into production.
Also if you haven't already, follow these steps to configure the provider in Lync: http://blogs.4ward.it/lync-2013-and-skype-federation-how-to/
If this helped you please click "Vote As Helpful" if it answered your question please click "Mark As Answer" | Blog
www.lynced.com.au | Twitter
@imlynced

Lync and Skype federation

Hi Friends,
Can I achieve lync and skype federation in office 365 environment, if yes what all the procedures to follow?
Regards
Amit R Singh

yes, you can. To enable Skype integration with Lync users for Office 365, you can refer to the following steps:
Sign in to Office 365 portal with the global administrator account> click Manage organization-wide settings under service settings>click IM, meetings, and conferencing>turn on the external communication.
Note:
Skype users must sign in to Skype with a Microsoft account (formerly Windows Live ID) to communicate with Lync contacts.
Also you can check below link
http://blog.kloud.com.au/2013/06/03/skype-integration-with-lync-server-and-lync-online/
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"

Skype federation: no icon, no new menu line

Hello,
My Skype federation is enabled and functionnal. I can talk from Skype to Lync, and from Lync to Skype.
Nevertheless, I would like that my user be able to add simply a new Skype contact. I runned the cmdlets:
Remove-CsPublicProvider -Identity Messenger
New-CsPublicProvider -Identity Skype -ProxyFqdn federation.messenger.msn.com -IconUrl "https://images.edge.messenger.live.com/Messenger_16x16.png" -VerificationLevel 2 -Enabled 1
I understood it should provide in Lync client a new menu line with the Skype icon. However, I cannot see it in my Lync client. Why is that ?
Thank you for your help.

I just thought about it.... Would it be a limitation of the basic Lync 2013 client ?

Skype integration Issue

Hi All,
I have done Lync 2013 integration with Skype I followed below mentioned links.
http://technet.microsoft.com/en-us/library/dn440170.aspx
http://technet.microsoft.com/library/jj552445.aspx
http://technet.microsoft.com/en-au/library/dn440175.aspx
after integrating with Lync I am not able to see the presence of the Skype contacts and also not able to communicate with them.
I have public record configured for federation.
any one faced similar kind of issues.
Anish Sebastian

For this issue, Check the following:
Run Lync server remote connectivity tests using
https://www.testocsconnectivity.com/.
Federation requires DNS SRV records. Host file entry on edge server will not work.
Hence make sure that SRV record for _sipfederationtls._tcp.yourdomain.com exists.
It should be pointing to your access edge FQDN (e.g. sip.yourdomain.com)
On port 5061
Run Logging tool on the Lync Edge server and check if SUBSCRIBE requests are being sent out and responses received. Logging tool might show some of the error messages as shown above.
Check firewall rules. A fully functional federation requires the below ports to be opened.
5061 (in/out) – for SIP traffic (includes presence updates).
443 (in) – Conference access for federated users.
50K range (out) – for Media.
3478 (out) – to determine the version of federated partners’ edge server and also for edge to edge media traffic
Check if 5061 (basic / minimum port that is required to be opened for federation) is opened at both ends.
From your edge server / external workstation, telnet <federated partner access edge fqdn> 5061.
From an external workstation, telnet <your access edge fqdn> 5061.
Check if the SIP address that you are entering for your federated contact is correct. Though most organisations keep their email address as SIP user ID, I have encountered been in quite a few situations where they are different (Please don’t ask me why
one would do that).
Check event logs on your Edge server.
If there are certificate errors as shown above, install the root certificate / intermediate certificate of your federated partners certificate provider on your edge server.
For this issue, you can refer below link
http://unifiedme.co.uk/2012/11/lync-federation-presence-unknown/
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Mai Ali | My blog: Technical | Twitter:
Mai Ali

Skype federation fail

Hi,
We're now performing an Lync upgrade from 2010 to 2013 and change SIP address from old.com to new.com. We've also configured some federated partners which works perfectly except Skype. We have already registered on https://pic.lync.com and received the email
said the provisioning request completed. We connect reach contacts from both sides.
Is there any troubleshooting method to narrow down the issue? thanks

Hi,
Agree with Edwin, maybe you need to wait for several days and then check again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Skype Federation shows garbled characters in one direction

I have implemented PIC from my Lync 2013 Server via an Edge Server to Skype.
Unfortunately connectivity works only in one direction:
Sending IMs from Skype to Lync works fine.
No matter what I enter everything sent from Lync to Skype arrives as þÿ (Which is a Unicode Byte Order Mark as in
http://en.wikipedia.org/wiki/Byte_order_mark)
Any ideas?
Thank you for your help
tom

Hi,
From your description above, it may be the issue of Edge ports. So please double check the ports on your Edge Server:
Role/Protocol/TCP or UDP/Port
Source IP address
Destination IP address
Access/SIP(MTLS)/TCP/5061
Public IM connectivity partners
Edge Server Access interface
Access/SIP(MTLS)/TCP/5061
Edge Server Access interface
Public IM connectivity partners
Access/SIP(TLS)/TCP/443
Clients
Edge Server Access interface
A/V/RTP/TCP/50,000-59,999
Edge Server Access interface
Live Messenger clients
A/V/STUN,MSTURN/UDP/3478
Edge Server Access interface
Live Messenger clients
A/V/STUN,MSTURN/UDP/3478
Live Messenger clients
Edge Server Access interface
More details:
http://technet.microsoft.com/enus/library/jj618373.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Skype mic issues even after crating dummy ALSA

hello everyone i'm having a "growling" issue with my head set even after setting up a dummy alsa as mention in this wike page: Monster/low-octave "growling" distortion over mic after trying the stuff on that wiki I had a look here in the forums and found this post Skype + microphone = growling[SOLVED] but I'm still getting the feedback on the other side of the call also if I use the dummy alsa skype crashes below is the output of amixer
Simple mixer control 'Master',0
Capabilities: pvolume pswitch pswitch-joined penum
Playback channels: Front Left - Front Right
Limits: Playback 0 - 63
Mono:
Front Left: Playback 56 [89%] [-7.50dB] [on]
Front Right: Playback 56 [89%] [-7.50dB] [on]
Simple mixer control 'PCM',0
Capabilities: pvolume pswitch penum
Playback channels: Front Left - Front Right
Limits: Playback 0 - 31
Mono:
Front Left: Playback 28 [90%] [7.50dB] [on]
Front Right: Playback 28 [90%] [7.50dB] [on]
Simple mixer control 'Mic',0
Capabilities: cswitch cswitch-joined cswitch-exclusive penum
Capture exclusive group: 0
Capture channels: Mono
Mono: Capture [on]
Simple mixer control 'Mic Boost',0
Capabilities: volume penum
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
Front Left: 2 [67%] [20.00dB]
Front Right: 2 [67%] [20.00dB]
Simple mixer control 'Beep',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
Playback channels: Mono
Limits: Playback 0 - 15
Mono: Playback 10 [67%] [-15.00dB] [on]
Simple mixer control 'Capture',0
Capabilities: cvolume cswitch penum
Capture channels: Front Left - Front Right
Limits: Capture 0 - 15
Front Left: Capture 11 [73%] [16.50dB] [on]
Front Right: Capture 11 [73%] [16.50dB] [on]
Simple mixer control 'Mix',0
Capabilities: cswitch cswitch-joined cswitch-exclusive penum
Capture exclusive group: 0
Capture channels: Mono
Mono: Capture [off]
Simple mixer control 'Digital',0
Capabilities: cvolume penum
Capture channels: Front Left - Front Right
Limits: Capture 0 - 120
Front Left: Capture 116 [97%] [28.00dB]
Front Right: Capture 116 [97%] [28.00dB]
Simple mixer control 'Docking-Station',0
Capabilities: cswitch cswitch-joined cswitch-exclusive penum
Capture exclusive group: 0
Capture channels: Mono
Mono: Capture [off]
Simple mixer control 'Internal Mic Boost',0
Capabilities: volume penum
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
Front Left: 3 [100%] [30.00dB]
Front Right: 3 [100%] [30.00dB]
i know is not the headset because I test it on my suse box and it work fain
hope someone can help me thank you in advances :-)
Last edited by gozes (2012-01-22 02:45:02)

hello everyone i'm having a "growling" issue with my head set even after setting up a dummy alsa as mention in this wike page: Monster/low-octave "growling" distortion over mic after trying the stuff on that wiki I had a look here in the forums and found this post Skype + microphone = growling[SOLVED] but I'm still getting the feedback on the other side of the call also if I use the dummy alsa skype crashes below is the output of amixer
Simple mixer control 'Master',0
Capabilities: pvolume pswitch pswitch-joined penum
Playback channels: Front Left - Front Right
Limits: Playback 0 - 63
Mono:
Front Left: Playback 56 [89%] [-7.50dB] [on]
Front Right: Playback 56 [89%] [-7.50dB] [on]
Simple mixer control 'PCM',0
Capabilities: pvolume pswitch penum
Playback channels: Front Left - Front Right
Limits: Playback 0 - 31
Mono:
Front Left: Playback 28 [90%] [7.50dB] [on]
Front Right: Playback 28 [90%] [7.50dB] [on]
Simple mixer control 'Mic',0
Capabilities: cswitch cswitch-joined cswitch-exclusive penum
Capture exclusive group: 0
Capture channels: Mono
Mono: Capture [on]
Simple mixer control 'Mic Boost',0
Capabilities: volume penum
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
Front Left: 2 [67%] [20.00dB]
Front Right: 2 [67%] [20.00dB]
Simple mixer control 'Beep',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
Playback channels: Mono
Limits: Playback 0 - 15
Mono: Playback 10 [67%] [-15.00dB] [on]
Simple mixer control 'Capture',0
Capabilities: cvolume cswitch penum
Capture channels: Front Left - Front Right
Limits: Capture 0 - 15
Front Left: Capture 11 [73%] [16.50dB] [on]
Front Right: Capture 11 [73%] [16.50dB] [on]
Simple mixer control 'Mix',0
Capabilities: cswitch cswitch-joined cswitch-exclusive penum
Capture exclusive group: 0
Capture channels: Mono
Mono: Capture [off]
Simple mixer control 'Digital',0
Capabilities: cvolume penum
Capture channels: Front Left - Front Right
Limits: Capture 0 - 120
Front Left: Capture 116 [97%] [28.00dB]
Front Right: Capture 116 [97%] [28.00dB]
Simple mixer control 'Docking-Station',0
Capabilities: cswitch cswitch-joined cswitch-exclusive penum
Capture exclusive group: 0
Capture channels: Mono
Mono: Capture [off]
Simple mixer control 'Internal Mic Boost',0
Capabilities: volume penum
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
Front Left: 3 [100%] [30.00dB]
Front Right: 3 [100%] [30.00dB]
i know is not the headset because I test it on my suse box and it work fain
hope someone can help me thank you in advances :-)
Last edited by gozes (2012-01-22 02:45:02)

Skype credit issues

Hi,
I have an issue with my skype credit.
Last week I did the payment to recharge my Skype credit.
My Skype credit history says it was 'DELIVERED' however I didn't see any recharge in my account.
I already checked the following link:
https://support.skype.com/en/faq/FA37/why-is-my-account-balance-not-updated
However is not helping me that much. For this I want to get in touch via email with the customer service to look after this issue in order to provide specific personal information.
Looking forward to hear from you.
Regards,
Marina

Hi, Marina, and welcome to the Community,
Please contact Skype Customer Service directly to enquire. Skype uses a webform system; here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the webform and click Submit, your information is relayed to Skype and you will receive a reply via e-mail unless you are transferred to start an instant message chat session with a Customer Service agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Business use of Skype - security issues from a net...

Going through this forum, accounts seemed to be hacked fairly frequently. I read somewhere that Obama had his Skype acct hacked. Being a network administrator at an ad agency with high-profile clients, this could be a serious issue, if important information was leaked to the public before press releases. Seems like this is usually a result of user error, whether its phishing schemes or clicking on random links sent by strangers.
Is there any type of moderating feature that could be used (for network administrators), essentially restricting the contact list to approved contacts?

themornindove wrote:
Is there any type of moderating feature that could be used (for network administrators), essentially restricting the contact list to approved contacts?
Hello,
The onus is really on the user to set his/her privacy options as they wish at > Tools > Options > Privacy Settings.
It's not possible for an administrator to prevent an individual user from adding a contact.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype Connection Issues

After the most recent updates, I've discovered an infuriating issue with Skype.
I am in two group chats, for weekly gaming with friends. In each of these, we've had little issue connecting and chatting with each other. However, after the most recent updates, we've noticed a problem. Some of us can join the call, and the rest of us only see the black bar at the top telling us a call exists. When we try to join, it immediately disconnects us and shows the call bar once more. We cannot join, no matter what, but can still chat with the rest of the group via PM. For some reason, this only seems to happen when USA players host the call. When our two friends in Australia host, there is no trouble at all.
What makes this even more infuriating is the fact that it happens sporadically. There seems to be no pattern to it.
YES, all of us have the most recent version. YES, all of us have stable internet. And YES, all of us have computers that can handle Skype. We've been able to handle it before the latest update.
I expect an answer from Skype as to why they're system is dying after this update.

Okay. By checking the inbound and outbound rules in my firewall I found some rules associated with skype that was blocking it from connecting, by getting rid of it my skype is now connecting normally and working perfectly.
Thank you.
/ Resolved.
SPH0 Manager and a web developer.

Cannot disable Skype federation by policy

Hello,
All users are able to federate with Lync and Skype :-)
However some users must be prevented from federation - Lync,AOL,Skype.
I have created a new CsExternalAccessPolicy:
Identity                          : Tag:FederationDisabled
Description                       : Federation disabled
EnableFederationAccess            : False
EnableXmppAccess                  : False
EnablePublicCloudAccess           : False
EnablePublicCloudAudioVideoAccess : False
EnableOutsideAccess               : True
But still users can add Skype contacts and federate with them by selecting "Add contacts not in my organization" and select "Other"
Is there a hotfix for that or is there a way that I can remove the "other" meny ?

Thats not supposed to be the case, once you have applied the policy you have created the user should not be able to see Presence information for Federated contacts, that includes Skype.
Try replicating the Lync servers (Invoke-CsManagementStoreReplication - make sure all servers show UpToDate : True). Sign the user out, closing the Lync application and then launching it again (to make sure the client is loading the new policy)
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Lync Sorted blog

Skype Properties "Issue"

Have posted this recently but still looking for an answer
In Skype Properties - Security - Group or User Names there are the following
System
Account Unknown S-1-5-21 .........
Steve (User)
Administrator(User)
Interactive
Should the User "Account Unknown" be there as I do not see it on my laptop or old Desktop. Is this a problem or is it maybe because I have a newer version on my new Desktop. Sorry I haven't given you a snapshot. Would welcome an answer Thanks

cucutat0 wrote:
I recently purchased Skype Premium and I go on Skype calls every single day with 3-6 people. We tend to fall asleep on Skype late at night, and we repeatedly will get displeased with what happens over the night. Our video will turn off, and then I will get a message letting me know that I have used the "4 hour limit". When we turn our video back on, I later get a message saying that I have used the "10 hour limit". Right now, our video will not go back on at all because apparently we have used our "100 hour limit for the month". I am very displeased due to this issue. I purchased Skype Premium so that my friends and I were able to group call 24/7. I thought Skype Premium came with unlimited minutes so I am very, very confused. When I try to purchase it again, it tells me I have already purchased it, so what do I do? Please help.
It's because of the Fair Usage Policy of Skype but I don't know that it's just 100 hours per month. : /

Skype Federation issues

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