Skype for Business not Updating Shortcuts - Pro Plus 2013

Installing the Skype for Business update does not appear to update the start menu icons for Office 2013 Pro Plus, so we now have Skype for Business app but only shortcuts for Lync (which will launch Skype for Business when clicked). In our environment
we use the OCT to create an MST which moves the Office shortcuts at initial install, so I think this may be the issue.
Anyone else see this? Office 2013 Pro Plus / Win 7 x64
Thanks

Hi Alan Dooley,
Have you tried to create a new desktop shortcut ?
In addition, you can try to follow the FAQ below to rebuild the icon cache.
https://social.technet.microsoft.com/Forums/windows/en-US/bea47202-d869-4155-8c8f-2a5b8bd7be1d/forum-faqhow-to-rebuild-icon-cache
Best regards,
Eric
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Skype for Business not updating icons on start menu - Using OCT for Lync 2013 deployment

We're currently deploying Lync 2013 to out fleet using the OCT to customize where the shortcuts are created.
What we are finding is that the Skype for Business Patch does not update these icons. It only updates the icons if they are in the default location (no OCT).
Is there a standalone Installer for Skype for Business we could apply a TRANSFORM to? Or some other method of updating all icons startmenu, taskbar etc.
Thanks

Hi Alan Dooley,
Have you tried to create a new desktop shortcut ?
In addition, you can try to follow the FAQ below to rebuild the icon cache.
https://social.technet.microsoft.com/Forums/windows/en-US/bea47202-d869-4155-8c8f-2a5b8bd7be1d/forum-faqhow-to-rebuild-icon-cache
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Skype for Business Client update

Hi,
First of all let me get this out of the way "Microsoft Office 365 support sucks".
now the simple question:
If office proplus is installed via portal (through on-click run), how does it get the update for skype for business?
I have over 1000 users and its not feasible to run the updates via an office application on each machine.
(Note: getting update does not mean UI change. it simply means the client is updated and ready to accept the UI once it is allowed via csclientpolicy in a update Lync server environment).
(Note 2: the useless O365 support says it will come through windows updates; I have done multiple tests on different test machines and that is not correct. Another technet says office proplus updates are done through scheduled tasks. Even if the office automatic
update task runs, the client does not get updated with new Skype for Business.)

Hi Atif7865,
Please check out this thread
http://community.office365.com/en-us/f/172/t/345370.aspx
“Q2. Where can I download Skype for Business since it does not appear to be included with the Office365 download file? ====================== A2. You need to manually update your Office application,
then you will be able to upgrade to Skype for Business. You can to do this on your Outlook client: Open your Outlook client ->
FILE ->
Office Account ->
Apply updates”
And this issue is more related to Office 365 application,
we would like to give a hand, but we are not the specialists in this filed. Thanks for your understanding.
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Lync 2013 / Skype for Business sharing photos with federated contacts

In the new SfB client I can see photos of federated contacts. I'm on Office 365 and this only happens for Federated contacts also hosted on Office 365 where we have an Exchange organisation relationship. I'm not sure if this
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<photo type="exchange">
<uri>
<ewsUrl>https://mail.example.com/EWS/Exchange.asmx</ewsUrl>
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Lync Online
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<uri>
<ewsUrl>https://outlook.office365.com/EWS/Exchange.asmx/WSSecurity</ewsUrl>
<primarySMTP>[email protected]</primarySMTP>
</uri>
<hash>"634A0794"</hash>
</photo

Hi,
The Skype For Business Server update will come soon, I couldn't find any information about if the WSSecurity would be added to the EWS path for sfb. You can check when the update for Skype For Business comes. Thank you for your understanding.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Has anyone seen any issues with persistent Chat in the Skype for Business Technical Preview client? No Messages dispalyed.

Hi all,
We are testing out the new Skype for Business technical preview client
with Lync 2013 and although we're not really users of Persistent Chat, I wanted to install this feature too so I added a server pool just to check things out.
I can post and even search the history (which shows results), but apart from seeing my immediate post, when I close the room a re-enter I see nothing. I get a notifications that there are new posts, but clicking "Read" button also does nothing.
We're off for Easter and I wont have access to another Lync 2013 client until we return, so I'm not sure if there is just something odd with my installation.
I would be interesting to see if other are having this issue.
Cheers
Chris

<xmlns:texthelpns rwthpgen="1">I have asked Microsoft about this directly because it came up.</xmlns:texthelpns><xmlns:texthelpns rwthpgen="1"> It's a known issue that has been resolved, but the
version in which it's resolved won't be available until the general client release on April 14th.</xmlns:texthelpns>
<xmlns:texthelpns rwthpgen="1">Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".</xmlns:texthelpns>
SWC Unified Communications
<xmlns:texthelpns rwthpgen="1">This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.</xmlns:texthelpns>
Thanks Anthony. I was about to dig into troubleshooting a bit more based on Holger's response.
(sorry about the XML tag additions, I have no idea why these are continuously added to my quoted or edited posts. I thought I had tried different browsers with the same result, but will try again).
Chris

Skype for Business - Manage the .msi but not Users...

We are considering deploying Skype for Business across our large, international organization. Two questions:
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Our central IT shared services group wants to manage the configuration and deployment of the .msi but not be tasked with managing everyone's Skype accounts and billing/funding issues. Does Skype account creation and funding of those accounts remain with the individual Skype user when Skype for Business is used?
Thanks for your help.

Hi,
From your description above, did you use Lync 2013 basic version?
Please check if Windows 7 update to the latest version firstly.
As Holger Bunkradt said above, please try to install the update manually.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Skype for Business client not responding after audio/video/screen sharing

Hi Everyone,
I have a strange situation in my organisation. We have more than 200 clients and we are using Lync 2013. When Skype for Business (SFB) came out I tested it and found one problem - every time when I trying to make a audio or video call or what ever kind of
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Br,
Taavi

Hi,
Please try to uninstall the default Sound Card, VGA Device/Video Card, Graphic Card, and use the default system driver to test the issue. Because sometimes update driver to the latest version doesn't work but only use the default system.
Please also make sure OS system update to the latest version.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

After Skype for Business: Meeting Options set in Outlook are not used in the Meetings

Hi everyone,
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Can someone confirm this behaviour? If yes, is this already known and a fix under way? Especially when you invite externals, sometimes I appreciate it if I need to approve them to pull them into the actual meeting instead of everyone just joining in midst
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Hi,
Would you please elaborate the "actual meeting" (Meet Now?)?
If you mean actual meeting to be Meet Now, it is the normal situation. The SFB meeting options set on Outlook will not affect the setting by Meet Now. You need to set the meeting option through SFB client when creating a "Meet Now" meeting.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Skype for Business & Lync : Contact icons not appe...

In our environment we have several users that are using Skype for Business, and the rest using Lync.
We have noticed that when migrating our users over to Skype for Business, the contact functionality that shows "icons" next to each person's name is now blank.
As an example, my personal icon shows up for me but none of my contacts show their customized pictures.
Lync users can see my icon and can see everyone elses.
Thank you

Hi Alan Dooley,
Have you tried to create a new desktop shortcut ?
In addition, you can try to follow the FAQ below to rebuild the icon cache.
https://social.technet.microsoft.com/Forums/windows/en-US/bea47202-d869-4155-8c8f-2a5b8bd7be1d/forum-faqhow-to-rebuild-icon-cache
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Skype for Business users not visible under "Online...

Hello,
It seems as if Skype for Business contacts do not appear in the "Online" contact list (see screenshot below), whether they are Online, Away, or Busy. If I switch to "All" contact list, the Skype for Business contacts immediatelly show up.
A workaround is to leave the "All" contact list, and hide offline contacts through Contacts -> Hide Contacts Who -> Are Offline.
While this workaround is good, I think it is much easier to use the contact list dropdown, than to go through the menu to view all contacts.
Has anybody experienced this same issue?
Thanks.
Solved!
Go to Solution.
Attachments:
Untitled.png ‏38 KB

I too have the similar problem, but with normal non-business client:
http://community.skype.com/t5/Windows-desktop-client/quot-Online-quot-Contact-List/td-p/3973422

Skype invites not received by Skype for Business users

I'm a system Administrator who manages an Office 365 Tenancy. We are currently testing Skype for Business (formerly Lync Online).During initial testing we are finding that invite requests sent from a Skype account using Skype windows client version 7.5.0.10 is not being received by our Skype for Business windows client (15.0.4711.1002)I have raised this issue with an Engineer that works with the Lync Online Support team and he has duplicated the issue.The strange thing is that invites sent from the Skype for Business (formerly Lync Online) windows client are received successfully by Skype. Has anyone else experienced similar issues?thanks,

I have the exact opposite problem. Using Skype for Business (on Windows), I searched for my personal Skype account and sent an invite (at least SfB told me the invite was sent). But after logging on to Skype with my personal account on my Mac, I did not receive the invite. Furthermore, when using Skype to search for my work SfB account, no results were found, even when the "Allow anyone to contact me" setting on that account is selected.

306MB security update for Skype for Business

Hi Microsoft or Community,
I went through a list of updates being shown by WIndows update (I'm on 8.1) and was stunned to see this
Security update for Skype for Business(KB3039779) 64Bit: 306MB
Security update for Skype for Business(KB3054946) 64Bit: 100.1MB
What's going on? What happened to the small and light messaging clients? I mean the above update is about 400MB that too, just security. Are you intending to update just skype or is this going to write all over the Windows 8 binaries. I believe the messaging client has to be/can be less that 50MB in total. Use the media, networking and security layers of the host OS, don't rewrite these in the messaging client. In fact the design philosphy from mobiles should carry over.
The biggest advantage MS has here is that you write the OS too where the security and multi-media capabilities should logically be added. If the 400MB above is updating those capabilities then call it a windows update.
For now I will uncheck the update box, so I don't install the above two patches. Please escalate this to MS product management and add to your product roadmap to design and release a compact skype.
Thanks and regards,
A Samel
[Topic title updated by moderator to be more descriptive. Original topic title was: "306MB security update for Skype"]

Skype for Business and Skype for Windows desktop are two totally different products. You may look for help on your issues with Skype for Business on Microsoft Office Support. https://support.skype.com/en/faq/FA34552/i-m-having-issues-with-skype-for-business-where-can-i-get-help

Why Apple did not update Macbook pro retina spec for early 2014?

Why Apple did not update Macbook pro retina spec for early 2014? I really want to buy new macbook pro retina.
Very disappointing. I cannot wait. I will buy windows laptop because out of patient.

Does the October 2013 model not meet your needs? What advances would you expect or see in a 2014 model?

Skype for Business - Skype search Directory

Hi all,
we use Office pro plus from office 365. However, we have our on-premise Lync servers since we use enterprise voice.
As of yesterday, I have got the Skype for Business and it looks great. All demos show that with Skype for Business we will be able to search Skype contacts right from the search box. In my case I can not search regular skype users from Skype for Business
client. Does anyone know what could be the reason?
Thanks,

The server is due out on May 1st, but I'm not sure there's an article yet... I can't find one. It would be in here somewhere I'd think when it exists:
https://technet.microsoft.com/en-us/library/gg398616.aspx
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Lync 2013 - Skype for business User Interface

Hello,
We are using Lync 2013 with Lync 2013 server with CU from August 2014 (so not ready for Skype for Business).
I have installed latest Desktop Updates for Windows and Office, and now everytime we log on we get the Skype for Business UI with the question to restart the client with the Lync UI.
I have followed the recommendation in this article:
https://technet.microsoft.com/library/dn954919.aspx
I have set this:
In the [HKEY_CURRENT_USER\Software\Microsoft\Office\Lync] key, create a new
Binary value.
The Value name must be EnableSkypeUI, and the
Value data must be set to 00 00 00 00.
But this settings seems to be completely ignored... doesn't do anything.
We can't set the policy on the server, as the server is not yet up-to-date and doesn't know about a Skype UI policy.
Can somebody please tell me how I can start the updated Lync / Skype for Business client with the Lync UI as a default (without disturbing the user with the restart-the-client pop-up)?
Thanks a lot!

Hi,
As mentioned the Lync Server is not up-to-date, based on my knowledge this is why the issue occurs.
Please refer to this article below:
https://technet.microsoft.com/library/dn954919.aspx
You can configure the client experience only if you are running Lync Server 2013 with the December 2014 Cumulative Update (5.0.8308.857) or later installed. The latest one is:
KB 3036869 February 2015 Cumulative Update 5.0.8308.871 for Lync Server 2013 Core Management Server.
You can specify the client experience the users in your organization will see by using the
Set-CSClientPolicy cmdlet with the EnableSkypeUI parameter:
Set-CsClientPolicy -Identity Global -EnableSkypeUI $true
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Skype for Business not Updating Shortcuts - Pro Plus 2013

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