Skype freezes computer on call join/start

Skype freezes up my computer every time I try to join an active call, or someone tries to start a call with me.
Attachments:
DxDiag.zip ‏13 KB

Try to uninstall the currently installed Skype 7.1.0.105 version and install the older 6.14.0.104 version using the download links provided here:
http://community.skype.com/t5/Windows-desktop-client/ASUS-USB2-0-Webcam-not-recognized-by-Skype-6-18...
Make sure to disable automatic updates:
Tools -> Options -> Advanced -> Automatic updates ->Turn off automatic updates

Similar Messages

  • Skype freezes computer everytime I get called/call...

    Im currently running Windows 8.1. 64 bit; and literally everytime I use sykpe, it freezes my computer.. Not temporarily, I have to force quit my machine and turn it back on again. I've already uninstalled/reinstalled both my graphics card driver and skype. And yet this problem is still occuring. It's getting a bit ridiculous, given how much I need to use skype..

    Ok, here it is:
    Attachments:
    DxDiag.zip ‏11 KB

  • Skype freezes computer on version 7.0

    So basiaclly like the title states.. skype 7.0 freezes my computer when i make or answer a call... but version 6.9 does not.
    can someone please help me resolve this issue??

    I too have this issue it would freeze the computer and sometimes only the client.
    Faulting application name: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
    Faulting module name: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
    Exception code: 0xc0000005
    Fault offset: 0x001b4494
    Faulting process id: 0x10e0
    Faulting application start time: 0x01d02d62687cf1ab
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Report Id: 052a114e-995c-11e4-857c-5404a6dbb138
    Faulting package full name:
    Faulting package-relative application ID:
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Application Error" />
      <EventID Qualifiers="0">1000</EventID>
      <Level>2</Level>
      <Task>100</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2015-01-11T06:35:24.000000000Z" />
      <EventRecordID>71733</EventRecordID>
      <Channel>Application</Channel>
      <Computer>Trevors-Desktop</Computer>
      <Security />
      </System>
    - <EventData>
      <Data>Skype.exe</Data>
      <Data>7.0.0.102</Data>
      <Data>54897add</Data>
      <Data>Skype.exe</Data>
      <Data>7.0.0.102</Data>
      <Data>54897add</Data>
      <Data>c0000005</Data>
      <Data>001b4494</Data>
      <Data>10e0</Data>
      <Data>01d02d62687cf1ab</Data>
      <Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
      <Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
      <Data>052a114e-995c-11e4-857c-5404a6dbb138</Data>
      <Data />
      <Data />
      </EventData>
      </Event>
    Attachments:
    DxDiag1112015.zip ‏12 KB

  • Skype freezes during video call, no issue with har...

    Hi All,
         I have recently been set to the task to figure out why everyone around me cannot skype a video call longer than approx. 2mins without the feed freezing, going black, or turning to static.
    I have read almost all the forums in the community on video freezing and have tried all listed options.
    I have throughly checked all of mine and others laptops hardware for functionality and nothing is wrong.
    It is running Windows 8.1 and has all Windows updates, software and firmware updates.
    It seems many people are crying for an answer for this and reverting to an old version of Skype is no longer possible.
    Ideas??? ***Please do not reply with: reinstall your driver or test your camera to see if it freezes in other programs. This has been done. This is not a computer model/operating system specific issue and I see it as a skype issue.

    Try to uninstall the currently installed Skype version and install the previous 6.14.0.104 version using the download links provided here:
    http://community.skype.com/t5/Windows-desktop-client/ASUS-USB2-0-Webcam-not-recognized-by-Skype-6-18...
    Make sure to disable automatic updates:
    Tools -> Options -> Advanced -> Automatic updates ->Turn off automatic updates

  • Skype freezes when i make a call. Windows 8 Skype ...

    So, This is not the first time ive had this problem with skype. However i solved it here.
    http://community.skype.com/t5/Windows-desktop-client/7-4-Skype-freezes-Computer-on-call/m-p/3972472#...
    But now. Its freezing again when i make a call.
    Heres the thing, however. This problem occured seconds after i got out of a call that i was in for maybe 5 hours with 2 of my friends. When i restarted my client it froze my computer like it did a month prior. Ill link a dxdiag.exe and ive already tried all the steps i was gave last time i had this problem.
    Thanks,
    David.
    Attachments:
    dxdiag2.zip ‏13 KB

    itsSONNY wrote:
    Faulting application name: Skype.exe, version: 6.22.64.107, time stamp: 0x547355e4
    Faulting module name: Skype.exe, version: 6.22.64.107, time stamp: 0x547355e4
    Exception code: 0xc0000005
    Fault offset: 0x0000be6e
    Faulting process id: 0x238
    Faulting application start time: 0x01d00dfab87e1174
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Report Id: 0015b104-79ee-11e4-8ef9-94de80252187
    Try first to update your AMD Radeon graphic driver:
    http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064

  • Skype crashing/freezing my computer whenever calli...

    skype freezes and my computer everytime i call or get a call, i had gotten a new gpu recently (asus r7 260x)
    Attachments:
    DxDiag.zip ‏13 KB

    Try to revert your AMD Radeon R7 200 Series driver to the previous 14.10.1006 version:
    http://support.amd.com/en-us/download/desktop/previous/detail?os=Windows%207%20-%2064&rev=14.4

  • Skype Crashing Every Time I Join or Start A Call

    For the past month, Skype has been instantly crashing any time i try and join a skype call or start one up. Here is the even log.
    Faulting application name: Skype.exe, version: 6.21.32.104, time stamp: 0x542bca2a
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x20b09e5b
    Faulting process id: 0x2a64
    Faulting application start time: 0x01cfed9606af4cab
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: unknown
    Report Id: 529e2ab7-5989-11e4-be39-5cf37063e845

    Skype uses IE in the background so issues with IE/Flash can cause problems.  Download and install the latest version of Adobe Flash for IE.
    http://aihdownload.adobe.com/bin/live/install_flashplayer15x32ax_mssd_aaa_aih.exe
    The issue may also be audio device related.  Try disabling your bluetooth and making sure that you don't have some sort of bluetooth manager/plugin running or interacting with Skype.  If the problem persists try a Skype reset:
    http://community.skype.com/t5/Security-Privacy-Trust-and/Skype-name-and-Skype-MS-accounts/m-p/293557...

  • Skype 7.4 Crashing And Freezing Computer! PLEASE H...

    I updated my skype to the latest version yesterday, I noticed everytime I recieve/call someone skype freezes whilst still hearing the beeps and as I try to close/terminate the program it freezes my whole computer requiring to force shutdown. 
    #NOTE: I stopped using my computer for about 6 months and came back yesterday, I updated all my drivers, defraged and cleaned my whole computer before I updated skype. 
    #NOTE: Previous versions of skype before I stopped using my computer worked perfectly 
    Please HELP!
    Thanks.

    Please,  run the DirectX diagnostics tool.
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

  • Skype freezes whole computer when..

    When I'm in skype and playing world of warcraft, my computer is fine.
    When I'm in a skype CALL and playing wow, my computer freezes many times ranging from 5-20 seconds.
    If I'm on skype, in a skype call playing any other game besides WOW my computer does perfectly fine.
    If I'm on any other voice communication program besides skype and playing wow then my computer does just fine.
    But only when i'm in a skype CALL and playing wow at the same time my wow freezes, my skype freezes, my audio whatever may be playing at the time freezes and stops continueing to play.
    Any help would be nice!

    First update your Windows 7 installation to the latest Service Pack 1 (SP1) and make sure that you have the latest driver updates available too. http://windows.microsoft.com/en-us/windows7/instal​​​​​​​​​l-windows-7-service-pack-1 Also, uninstall the virtual video capture devices. Video Capture Sources:
    ManyCam Virtual Webcam,0x00200000,1,2,ksproxy.ax,6.01.7600.16385
    AV WebCam Capture,0x00200000,0,2,ksproxy.ax,6.01.7600.16385 Your HD Webcam C270 webcam is not even shown as a valid video source in the diagnostics file. Only the microphone is detected.

  • Skype calls keep dropping and Skype freezes?

    I have good internet and every **bleep** minute or so when im in a call with my friends, skype freezes (but not like "not responding", i can click buttons, they just don't do anything) and the call is dropped for like 40 seconds and then it fixes itself again. it does this very often and im getting tired of it. 
    i've re installed skype, re installed java, installed an older version of skype and NOTHING works!!! 
    It's not my internet because while skype is frozen, i can be playing a game flawlessly, or googling things, something is wrong with my skype. 
    also my computer is really good (custom built gaming pc) 
    Skype is really pissing me off!

    Same sort of thing is happening to me and has been happening for a while, except that it doesn't come back in 40 seconds. It's so annoying, and I'm convinced that skype is the biggest and most worthless piece of **bleep** program out there, I can't wait until there's a viable alternative. It will just stop mid call, as if the other person isn't talking, then it will become unresponsive. It's not like it's unresponsive and greyed out with Windows saying it can fix it, it just completely ignores everything. If I want to end the call, too bad. If I want to force quit the app, too bad. If I want to sign back on, too bad (it's already running). I have to restart my computer so many times throughout the day that it interferes with my work and I depend on Skype to connect my coworkers. It's so full of issues that I'm fed up. No updates or downgrades help me either, I've tried almost every one of the "good" ones. 

  • ITunes freezes computer when starting to run first time

    iTunes 7.0.x was working fine on my new Windows Vista computer. When I started it up today I got an message to upgrade to 7.1. I installed it and when running it it freezes my computer 3/4 of the "updating library" process. The whole computer slows down tremendously and then the screen turns black with just an arrow showing. I uninstalled and reinstalled and the same problem keeps happening. For a version which was supposed to correct Vista problems, it has broken something which was running fine before
    Dell   Other OS   Vista

    Hey
    iTunes currently does not support Vista. This article: http://docs.info.apple.com/article.html?artnum=305042 will give you more detailed information about Vista compatability and will be updated when Vista and iTunes are compatible.
    Jason

  • Macbook air: i dont want my friend to hear what i am hearing on the computer while calling.   i have newest version macbook air with Lion.   and while calling someone via skype, i dont want them to hear what im hearing on the computer

    title self askes.
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    You are not going to be able to run your old system from the backup on this old computer as the hardware is incompatible.
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  • Skype makes computer stutter every few seconds

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    I'm having the same problem, and I don't understand what started causing it. I assume it's the last two releases of Skype that I've upgraded to, because I don't remember this occurring on such annoyingly frequent level. I am running Windows 7 home premium x64, 4GB memory, Intel celeron 1.60 GHz. 
    It's very disappointing to see how with every new version of it, instead of fixing things and making the overall performance better, it seems to become worse. After Skype 6.9, every version has started increasing the resources used, and now thanks to skype, my laptop starts to freeze when I'm in a video call and try to watch a youtube video, or open a website. The CPU jumps to 100%, then drops a little, but it keeps a steady 50-70 % during the call, which is HUGE. And before someone suggests I buy a laptop with a more powerful processor, I'll say that just a few months ago it was working perfectly well, so the solution shouldn't be taxing to MY budget, surely!
    I wish there was a chance to downgrade to a previous version, but no, you took that option away too, God forbid someone misses the ad-saturated versions, full of lagging and stuttering, constant freezing of the camera and constant "connecting" message, saying the internet connection is slow, or there is a problem with it, when in fact the Internet connection is perfectly fine and fast. What gives???

  • Skype freezes on closing, won't force close. (Solv...

    Skype freezes on closing, won't force close. I reinstalled, removed  temporary files etc.(In safe mode)
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    If you have the internet explorer feature disabled on your system try enabling it
    ===========
    Solved!
    Go to Solution.

    Reboot your computer in Safe mode and try again to reset all Skype settings.
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  • Skype crashing when receiving calls or making calls (update 7.2)

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    helenleon wrote:
    oh my. i have the same issue. i have Windows 8.1. and my Call always drops between 30sec to 1min. i have no computer skills. really need help on this. im scared to ruin my Laptop.Please,  run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

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