Skype freezes my computer

Skype keeps crashing on my laptop. I know its skype because it only happens when skype is on. As long as skype isn't running on my computer it can stay up for days. I only last a few hours if skype is open. 7.4.64.102 is my skype version. I don't think its an issues of version because I've had skype on this computer since December of last year. Help? Running on Windows 8.1. My DXDiag http://dumptext.com/RCibP4hs

Please,  run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Similar Messages

  • Skype freezes whole computer when..

    When I'm in skype and playing world of warcraft, my computer is fine.
    When I'm in a skype CALL and playing wow, my computer freezes many times ranging from 5-20 seconds.
    If I'm on skype, in a skype call playing any other game besides WOW my computer does perfectly fine.
    If I'm on any other voice communication program besides skype and playing wow then my computer does just fine.
    But only when i'm in a skype CALL and playing wow at the same time my wow freezes, my skype freezes, my audio whatever may be playing at the time freezes and stops continueing to play.
    Any help would be nice!

    First update your Windows 7 installation to the latest Service Pack 1 (SP1) and make sure that you have the latest driver updates available too. http://windows.microsoft.com/en-us/windows7/instal​​​​​​​​​l-windows-7-service-pack-1 Also, uninstall the virtual video capture devices. Video Capture Sources:
    ManyCam Virtual Webcam,0x00200000,1,2,ksproxy.ax,6.01.7600.16385
    AV WebCam Capture,0x00200000,0,2,ksproxy.ax,6.01.7600.16385 Your HD Webcam C270 webcam is not even shown as a valid video source in the diagnostics file. Only the microphone is detected.

  • Skype Freeze my computer/Skype me Congela La Compu...

    Hi i installed skype in win 7 pro and when i install it m computer freeze i cant do anything even move the mouse only i can shut down my computer by taking the power and when i delet it my computer is back to normal pls said if there any solution for this.
    Hola me descargue skype en win 7 pro y cuando entro a skype se me congela la computadora no puedo hacer nada nisiquiera mover el mouse solo puedo apagar la computadora por tirando del cable y cuando me desinstale el skype mi computadora esta normal devuelva.
    Made in Sp and En
    Solved!
    Go to Solution.

    Hi, and welcome to the community!
    Make sure your Skype version is up to date. Have you tried a clean reinstallation of Skype?
    You can also try resetting your internet explorer settings.
    Does it work if your Antivirus and Firewall are disabled?
    If none of that works, please run the DirectX Diagnostics tool (DxDiag.exe). Click Save all information to save it to a text file. Please then zip the file and post it here.
    Anthony
    This post was by Anthony- I do not work for Microsoft!
    If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
    Spotify Community Profile - Anthony
    Feel free to PM me - Here

  • Skype freezes my Computer when I enter a call

    Hello. I have recently gotten a new desktop for my birthday. It was Windows 8.1 installed. When i went to use the skype app on the home screen I was redirected to get the new update, so I did. I used skype for that day a bit and everything seemed great. All of a sudden when i was talking to my friend my comouter screen froze and i couldnt move my mouse or do anything but yet i could still hear him and him me. I had to unplug my computers powersource to get it to stop. When i turned on my PC again and he called me on skype I answered just thinking that it was some weird bug, but as soon as I joined the call the area displaying his profile picture and the call time was all grey, and seconds later the same thing happened with the freeze. This is very frustrating because i cannot find a fix for this anywere. Any help woulkd be greatly appreciated because I enjoy using skype quite a bit. Thanks.

    Please,  run the DirectX diagnostics tool. Go to Windows Start  and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

  • Skype crashing/freezing my computer whenever calli...

    skype freezes and my computer everytime i call or get a call, i had gotten a new gpu recently (asus r7 260x)
    Attachments:
    DxDiag.zip ‏13 KB

    Try to revert your AMD Radeon R7 200 Series driver to the previous 14.10.1006 version:
    http://support.amd.com/en-us/download/desktop/previous/detail?os=Windows%207%20-%2064&rev=14.4

  • Skype freezes computer everytime I get called/call...

    Im currently running Windows 8.1. 64 bit; and literally everytime I use sykpe, it freezes my computer.. Not temporarily, I have to force quit my machine and turn it back on again. I've already uninstalled/reinstalled both my graphics card driver and skype. And yet this problem is still occuring. It's getting a bit ridiculous, given how much I need to use skype..

    Ok, here it is:
    Attachments:
    DxDiag.zip ‏11 KB

  • Skype freezes computer on version 7.0

    So basiaclly like the title states.. skype 7.0 freezes my computer when i make or answer a call... but version 6.9 does not.
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    I too have this issue it would freeze the computer and sometimes only the client.
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    Faulting module name: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
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    Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
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    Faulting package-relative application ID:
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
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      <Data>Skype.exe</Data>
      <Data>7.0.0.102</Data>
      <Data>54897add</Data>
      <Data>c0000005</Data>
      <Data>001b4494</Data>
      <Data>10e0</Data>
      <Data>01d02d62687cf1ab</Data>
      <Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
      <Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
      <Data>052a114e-995c-11e4-857c-5404a6dbb138</Data>
      <Data />
      <Data />
      </EventData>
      </Event>
    Attachments:
    DxDiag1112015.zip ‏12 KB

  • Skype freezes computer on call join/start

    Skype freezes up my computer every time I try to join an active call, or someone tries to start a call with me.
    Attachments:
    DxDiag.zip ‏13 KB

    Try to uninstall the currently installed Skype 7.1.0.105 version and install the older 6.14.0.104 version using the download links provided here:
    http://community.skype.com/t5/Windows-desktop-client/ASUS-USB2-0-Webcam-not-recognized-by-Skype-6-18...
    Make sure to disable automatic updates:
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  • Skype crashes entire computer on call

    Hi there.I am having a big problem with my skype, everytime I try to call someone or someone tries to call me the whole skype crashes and moments after that my whole computer crashes. This has been happening in more than I month and I hoped the latest skype update could fix this, but it didn't.I alredy tried to unnistall in multiple ways, including deleting everything about skype in my computer. I also tried to install previous versions of skype and the problem continued.I don't know if t will help but i put the dxdiag in the post anyway

    ACoops wrote:
    Wow this has been a problem for me for months since updates from 6.1 even now updated 7.1 today. still computer freezes when i activate anything to to with video on skype. spent all afternoon working tonthis today updated all my drivers on cam, changed cams, updated video drives, checked direct x, checked time stamps on logs fianaly found this post down dated to 6.14 an all is great COME ON SKYPE!! this is obviusly a huge problem people are having when are you going to get your stuff together. and will they contunually to me to upgrade this version to get more functionallity?Anyway enough of my rant thanky you for the link to the old version at least i can use skype now For future reference, please  run the DirectX diagnostics tool (32-bit mode). Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

  • Skype freezes when I open it up from system tray a...

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    Same story for me! Ususally the other party can hear and see me before my end starts working. Except sometimes takes minutes for Skype to stabilize before I can use it.  Then it seems to work. Using Win 7 and Skype 7.1.0.105. The problem has existed since installing 7.1. Makes using Skype a real pain!
    Internet Explorer is resident on computer, but I use Foxfire for browsing.

  • Skype freezes when i make a call. Windows 8 Skype ...

    So, This is not the first time ive had this problem with skype. However i solved it here.
    http://community.skype.com/t5/Windows-desktop-client/7-4-Skype-freezes-Computer-on-call/m-p/3972472#...
    But now. Its freezing again when i make a call.
    Heres the thing, however. This problem occured seconds after i got out of a call that i was in for maybe 5 hours with 2 of my friends. When i restarted my client it froze my computer like it did a month prior. Ill link a dxdiag.exe and ive already tried all the steps i was gave last time i had this problem.
    Thanks,
    David.
    Attachments:
    dxdiag2.zip ‏13 KB

    itsSONNY wrote:
    Faulting application name: Skype.exe, version: 6.22.64.107, time stamp: 0x547355e4
    Faulting module name: Skype.exe, version: 6.22.64.107, time stamp: 0x547355e4
    Exception code: 0xc0000005
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    Faulting process id: 0x238
    Faulting application start time: 0x01d00dfab87e1174
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    Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Report Id: 0015b104-79ee-11e4-8ef9-94de80252187
    Try first to update your AMD Radeon graphic driver:
    http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064

  • Skype freezes my new gaming PC

    I open skype, Then i try to go to a friends profile then it automatically freezes my computer. I reset my computer and It still happens. I use a Radeon r7 250 2gb wiht 8gb ram and fx 6300 at 3.5 GHz. I tryed downgrading it but i cant download the downgrade. Anyone help??? I have desktop becase windows 8skype is terrible in my opinion. And i am not used to it.

    Please,  run the DirectX diagnostics tool.
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

  • Skype freezes on closing, won't force close. (Solv...

    Skype freezes on closing, won't force close. I reinstalled, removed  temporary files etc.(In safe mode)
    I'm pretty sure that as administrator I should be able to close the process! But I can't. Why can't I close it?
    I can't sign in because the process is still running telling that I'm still online on my own computer.
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    If you have the internet explorer feature disabled on your system try enabling it
    ===========
    Solved!
    Go to Solution.

    Reboot your computer in Safe mode and try again to reset all Skype settings.
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  • Skype calls keep dropping and Skype freezes?

    I have good internet and every **bleep** minute or so when im in a call with my friends, skype freezes (but not like "not responding", i can click buttons, they just don't do anything) and the call is dropped for like 40 seconds and then it fixes itself again. it does this very often and im getting tired of it. 
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    Same sort of thing is happening to me and has been happening for a while, except that it doesn't come back in 40 seconds. It's so annoying, and I'm convinced that skype is the biggest and most worthless piece of **bleep** program out there, I can't wait until there's a viable alternative. It will just stop mid call, as if the other person isn't talking, then it will become unresponsive. It's not like it's unresponsive and greyed out with Windows saying it can fix it, it just completely ignores everything. If I want to end the call, too bad. If I want to force quit the app, too bad. If I want to sign back on, too bad (it's already running). I have to restart my computer so many times throughout the day that it interferes with my work and I depend on Skype to connect my coworkers. It's so full of issues that I'm fed up. No updates or downgrades help me either, I've tried almost every one of the "good" ones. 

  • I have not been able to use iTunes for several months.  Every time I open iTunes, it freezes by computer such that there is about a minutes between each action.  I am running iTunes 11 on Mac OS 10.6.8 and have a computer with maxed out memory.

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    I have not been able to use iTunes for several months.  Every time I open iTunes, it freezes by computer such that there is about a minutes between each action.  I am running iTunes 11 on Mac OS 10.6.8 and have a computer with maxed out memory.  Help!  I can't access my iTunes content.

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