Skype Group Video: Free for everyone or not?

I've been paying for Skype Premium for 2 years now for group video chat.  Now I read EVERYWHERE including Skype's website that says Skype Group Video chat is now free.   So I chat with a Skype customer service guy to find out why I was charged for Skype Premium and why I even need it anymore. He tells me Group Video is NOT free for everyone and that it's coming in the near future.  I asked him why the FRONT PAGE of Skype.com says it's free and all he says it that it's not free.
Anyone know what the deal is?
Here's page 2-3 for our chat log:
Spectral : at 16:20:44
so if Group calling I now Free, I do not need Skype Premium? Since that's all I used it for
Jogel V: at 16:18:06
Alright..
Jogel V: at 16:18:20
But you still don't have this free premium Robert..
Jogel V: at 16:18:43
What do you want to do to your Skype Premium? Tell me please so I can assist you
Spectral : at 16:22:24
Sorry, I don't understand. The front page of Skype says Group calling is now free for everyone
Spectral : at 16:22:48
I was paying for Premium to get Group calling.
Spectral : at 16:23:10
so now that group is Free. I do not need Premium
Jogel V: at 16:20:29
Yes I understand..
Jogel V: at 16:20:43
We cannot do that just in one day Robert..
Spectral : at 16:23:43
do what?
Jogel V: at 16:20:54
It takes time for everyone to have it..
Jogel V: at 16:21:06
It's moving Robert.
Jogel V: at 16:21:15
You can wait.
Jogel V: at 16:21:39
Like what I ve said, you will receive notification about this once Free Group video calling reached
you.
Jogel V: at 16:21:43
*reaches
Spectral : at 16:24:49
so group calling isn't Free even though Skype Web page says it's free?
Jogel V: at 16:22:19
It's free for some users Robert. As of now.. not for all.
Jogel V: at 16:22:27
We are still working on it.
Jogel V: at 16:22:43
I hope you understand..
Jogel V: at 16:23:01
So to settle this Robert, what do you want to happen??
Spectral : at 16:27:06
sorry, I don't. I know what you're saying. But why does www.skype.com says "Group calling is
now FREE". Nowhere does it say it's free to only "some" people.
Jogel V: at 16:24:27
Yes..
Jogel V: at 16:24:39
Because people think Skype is unfair.
Jogel V: at 16:24:45
Why just for some right??
Jogel V: at 16:25:04
The reason why we put "ALL" because all users will have it..
Jogel V: at 16:25:13
Just wait robert..
Spectral : at 16:28:10
"Will" have it?
Jogel V: at 16:25:29
Yes! "will" have it..
Jogel V: at 16:25:35
I said, it's moving..
Spectral : at 16:28:28
so Skype group calling isn't free right noiw?
Jogel V: at 16:25:43
For some//
Jogel V: at 16:25:49
not all users..
Jogel V: at 16:26:00
AS OF NOW..
Jogel V: at 16:26:34
Would there be anything else?

Indeed we had some changes recently with Group Video calling becoming a free feature in Skype. Some further reading here: http://blogs.skype.com/2014/04/28/skype-loves-bringing-groups-together-with-free-group-video-calling...
We therefor upgraded Skype Premium subscriptions as detailed here: https://support.skype.com/en/faq/FA34454/what-s-new-with-group-video-calling
The Skype Premium subscription you have includes an unlimited calling option to a country of your choice. This should get upgraded to an "Unlimited World" subscription allowing you to call 60+ countries while keeping the same subscription price. This upgrade hasn't seem to have happened yet for your account though.
If you don't think you will use the calling subscriptions please follow the instructions here to cancel your subscription. Then follow the instructions here to request a refund: https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Similar Messages

  • Smart TVs which support Skype group video conferen...

    Hello!
    I've been researching on the subject the whole day and it seems I can't find any recent solid information about it.
    So I wanted to know if there are any Smart TVs these days which support Skype group video conferences/calls? All the information up to 2013 and early 2014 seem to be stating that all Smart TVs support one-on-one video calls with Skype but do NOT support group video conferences.
    Is this still the case or not? If not, then which make/models support the Skype group video conferences/calls?
    Thank you!
    Kind Regards,
    Tenttu

    Sawadee wrote:
    ... Group video calling is possible on a PC, but a cell phone cannot be added to the group video call at this time yet.
    Hi Everyone,
    Just to make a clarification on Sawadee's comment, that is ... a PC running Windows, but not a PC running Linux, or a PC running Android (In my opinion, Android is a commercial version and sudo-fork of Linux). Linux users have been waiting for group video for quite a while. And I actively search the net on a consistent basis to monitor progress on the matter, which I have been doing since group video became available on the Skype service.

  • Skype group video limits and behavior

    Would the eleventh participant onward be able to connect to the skype group video call with only voice connectivity?

    Indeed we had some changes recently with Group Video calling becoming a free feature in Skype. Some further reading here: http://blogs.skype.com/2014/04/28/skype-loves-bringing-groups-together-with-free-group-video-calling...
    We therefor upgraded Skype Premium subscriptions as detailed here: https://support.skype.com/en/faq/FA34454/what-s-new-with-group-video-calling
    The Skype Premium subscription you have includes an unlimited calling option to a country of your choice. This should get upgraded to an "Unlimited World" subscription allowing you to call 60+ countries while keeping the same subscription price. This upgrade hasn't seem to have happened yet for your account though.
    If you don't think you will use the calling subscriptions please follow the instructions here to cancel your subscription. Then follow the instructions here to request a refund: https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund
    Follow the latest Skype Community News
    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

  • Apple said that the iWork will be free for everyone.

    I have a new iPad mini bought on 20 August and iWork is still paid.(Just a dollar smaller).What's the problem. Can somebody tell it to me?

    No, Apple did not say iWork will be free for everyone. The notes on the iPhone 5S tech page says:
    iPhoto, iMovie, Keynote, Pages, and Numbers are free on the App Store for qualifying iOS 7 compatible devices activated after September 1, 2013. See www.apple.com/ios/whats-new/ for iOS 7 compatible devices. Downloading apps requires an Apple ID.
    That means an iOS device activated for the first time after September 1. No way does that mean "everyone."

  • Why is visual voicemail free for iPhone but not for other phones?

    I recently activated an iPhone on my line -- temporarily -- and found that visual voicemail was included and didn't cost a dime. Can anyone explain why visual voicemail is free for iPhones but if you want it for any other phone it bears a monthly charge?

    Also VVM is also free for everyone. The $2.99 is for the premium version. You can search the FAQ and there's a pricing list and shows what you get.

  • Antenna Issue, bumpers free for everyone until recall or software solution

    I have mine since yesterday, the antenna issue is unacceptable. I'm thinking about returning it but I changed telephone operator and it won't be simple to rollback the process.
    I think, no I demand that, the bumpers should be free for everyone who bought an iPhone 4, until a patch or hardware solution is offered.
    An official communication about the issue is also required before christmas.

    http://valleywag.gawker.com/5574781/an-iphone-class-action-suit-is-in-the-works

  • Skype Group Video Chatting Cost for Everyone Else

    Hi, I am just curious about the video chatting with several people at once. Can they use the free version if I buy the business/premium account?  Who pays for the service for the group video chatting?
    Thanks! 

    Only one of the participants needs to have a Premium account.

  • Group Video Calling for Skype TV

    Hi,
    I just purchased a Panasonic LED with the Skype Webcam plus bought a Skype Premium account for group video calling but cannot figure out how to set up a group video call. Can someone assist? Normal 1 to 1 works fine. 
    Does the Skype TV app have the ability to group video call? If not, will there be an update coming out as its pretty useless to me unless we have this feature. So if there is an update coming out do we know time frames?
    thanks
    mark 

    Hi
    We are exploring all the technical options for making Group Video Calling available on TVs. Most of these options, to be honest, will need an updated TV with a faster processor and more memory. However, there are some alternative options we are also exploring which could potentially support Group Calling on the current generation of TVs.

  • Re: Skype Group video

    please cancel my group video cuz i am not using it anymore.i only applied for 3 months now i do not need it but sltill there is a charge of $9.99 on my card.please do cancel it before i make a dispute on my card.thanks.

    Hi, delsabale, and welcome to the Community,
    Please cancel the subscription in your account, and then you may apply for a refund directly with Skype Customer Service using their secure portal.  We here in the Community do not have access to Skype accountholder records; all such requests must be made directly to Skype Customer Service:
    https://support.skype.com/en/faq/FA1881/how-do-i-cancel-my-subscription
    request a refund
    contact customer service
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Group Video calls for Android?

    Is the Group Videochat option available for LG G Pad 8.3? I couldn't get it to work tonight, but I'm not sure if the problem is with my tablet or not, or if I need to do an update, etc. 

    you can check this post http://community.skype.com/t5/Android/group-video-not-working-on-android/m-p/3806526#M45825 you will find that a staff moderator replied 

  • Group video call for android tablets?

    When will group video call be available for android table?? Ipad does have this functionality already.  

    you can check this post http://community.skype.com/t5/Android/group-video-not-working-on-android/m-p/3806526#M45825 you will find that a staff moderator replied 

  • Skype Group Video calls on Panasonic Vierra

    Have just purchased a Premium account to run group calls on my Panasonic Vierra TV. This appears not possible at this time. Has anybody else had this issue or has a solution?
    Thanks

    OK! I am totally with you.  Bought the Panasonic Vierra TV which boasted supporting Skype.  Then the Skype App would not woek until I had the video cam.  Bought the Panasonic Video Cam to get everything working only to find out that the Panasonic Skype App did not support group video calling.  Bummer!  Why couldn't they just tell us that before we wasted all that money.  I am very dissapointed with Panasonic and Skype.

  • Skype with Video Calling for nokia c5-00-2

    I have nokia c5-00-2 with 5MP camera. I'm looking for a skype version with video call option.. As one of my friend had it when he was in Suadi Arabia and used to call me video chat from his c5. Unfortunately he need that software but could not find it??? Does any body knows where we can download it??? Waiting for you replies.............

    Skype for Symbian has been discontinued and stopped working. Since the Nokia C5 works with Symbian S60 you won't be able to use Skype any longer. Please read this:
    https://support.skype.com/en/faq/FA10389/has-skype-for-symbian-been-discontinued

  • HT204088 I want to remove specific items from my purchase history. for example items that were free, for trial were not purchased.

    Hi, This must be quite a common problem. A purchase is defined as something one acquires by paying.
    The app store gives you access to download free items or download items for trial. Most are rubbish.
    Because the ipad doesn't support multiple login accounts everyone uses one apple account to download the apps.
    Over the months i have tens of apps that have been downloaded and deleted. they still appear in my account as 'purchases'.
    How do i delete items that have been deleted and not been paid for?
    Thank you.

    I don't think you can, Peter.
    Apple regard a download from the App Store as a purchase.   You can hide it and ignore it, but not cancel it.  
    I am not so sure about the system if you're talking about apps previously downloaded 'privately' that are later subject to Apple updates.

  • Does this video work for everyone?

    my client is telling me the video on the home page doesn't
    work. it works fine for me. can everyone test it and tell me if its
    not working for you? and if not, what computer, os, browser you are
    using?
    http://www.mrrogershood.com
    thanks in advance,
    brad

    I don't know, but it works fine for me. I suspect changing
    the keyframe was
    important. But then I'm not a Flash expert. One thing you
    might do is make
    sure the client RELOADS the page so they're not seeing the
    cached old page.
    Also, the needs to be clicked twice, once to activate it, the
    other to start
    it. Maybe they're not doing that?
    Just some thoughts.
    MD
    Brhaynes75 wrote:
    > it works now????
    >
    > now im really confused. i did do a few things though. i
    used to have
    > the website in a "test" subdirectory, maybe the video
    was forwarding
    > to that. so i just left the
    test/images/_videos/index.swf there just
    > in case. i also opened up the flash file and tweaked a
    few things.
    > like, unlocking the layers and putting the opening stop
    action on a
    > keyframe instead of just a frame. i also changed the
    parameters in
    > the flash video to point to "/images/_videos/index.swf"
    instead of
    > "
    http://www.mrrogershood.com/images/_videos/index.swf".
    maybe one of
    > those worked? but the client is still telling me it
    doesn't work. =(

Maybe you are looking for

  • Create a Maintenance view for table T500P

    Hi Experts, We have a requirement where customer want an additional field in table T500P and for the same a custom maintenanve view has to be created.Moreover, If there is any update insert or change in the ZView/Ztable the same should be reflected i

  • Error in Transformation from Access to Oracle

    I am getting following error while fetching data from Access in Load data. java.lang.ClassCastException: java.lang.Integer cannot be cast to [B      at oracle.jdbc.driver.OraclePreparedStatement.setObjectCritical(OraclePreparedStatement.java:7839)   

  • Customer Report with Sales Employee and Due date

    Hi, I need to configure a report for Customers with Sales Employee & Due date.is there any standard report for this combination in SAP or Do i need to Configure separate report for this.If i need to configure this -kindly help me with some guide line

  • JNI and shared libs

    Hi, I have a multhreaded application that needs access to a C++ API. I have created a JNI interface to acheive this. Each thread needs to access the JNI methods. If I load the shared library once and try to access the native methods, then I get synch

  • Adding A Pushbutton To GUI Status of Standard Program

    Hi, I need to add a pushbutton to the GUI status of one of the SAP standard programs, the system being <b>ECC 6.0</b>. One method which I tried was by copying the standard program as a Z program and then modifying the GUI status per my requirement. A