Skype group video limits and behavior

Would the eleventh participant onward be able to connect to the skype group video call with only voice connectivity?

Indeed we had some changes recently with Group Video calling becoming a free feature in Skype. Some further reading here: http://blogs.skype.com/2014/04/28/skype-loves-bringing-groups-together-with-free-group-video-calling...
We therefor upgraded Skype Premium subscriptions as detailed here: https://support.skype.com/en/faq/FA34454/what-s-new-with-group-video-calling
The Skype Premium subscription you have includes an unlimited calling option to a country of your choice. This should get upgraded to an "Unlimited World" subscription allowing you to call 60+ countries while keeping the same subscription price. This upgrade hasn't seem to have happened yet for your account though.
If you don't think you will use the calling subscriptions please follow the instructions here to cancel your subscription. Then follow the instructions here to request a refund: https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Similar Messages

Skype Group Video: Free for everyone or not?

I've been paying for Skype Premium for 2 years now for group video chat. Now I read EVERYWHERE including Skype's website that says Skype Group Video chat is now free. So I chat with a Skype customer service guy to find out why I was charged for Skype Premium and why I even need it anymore. He tells me Group Video is NOT free for everyone and that it's coming in the near future. I asked him why the FRONT PAGE of Skype.com says it's free and all he says it that it's not free.
Anyone know what the deal is?
Here's page 2-3 for our chat log:
Spectral : at 16:20:44
so if Group calling I now Free, I do not need Skype Premium? Since that's all I used it for
Jogel V: at 16:18:06
Alright..
Jogel V: at 16:18:20
But you still don't have this free premium Robert..
Jogel V: at 16:18:43
What do you want to do to your Skype Premium? Tell me please so I can assist you
Spectral : at 16:22:24
Sorry, I don't understand. The front page of Skype says Group calling is now free for everyone
Spectral : at 16:22:48
I was paying for Premium to get Group calling.
Spectral : at 16:23:10
so now that group is Free. I do not need Premium
Jogel V: at 16:20:29
Yes I understand..
Jogel V: at 16:20:43
We cannot do that just in one day Robert..
Spectral : at 16:23:43
do what?
Jogel V: at 16:20:54
It takes time for everyone to have it..
Jogel V: at 16:21:06
It's moving Robert.
Jogel V: at 16:21:15
You can wait.
Jogel V: at 16:21:39
Like what I ve said, you will receive notification about this once Free Group video calling reached
you.
Jogel V: at 16:21:43
*reaches
Spectral : at 16:24:49
so group calling isn't Free even though Skype Web page says it's free?
Jogel V: at 16:22:19
It's free for some users Robert. As of now.. not for all.
Jogel V: at 16:22:27
We are still working on it.
Jogel V: at 16:22:43
I hope you understand..
Jogel V: at 16:23:01
So to settle this Robert, what do you want to happen??
Spectral : at 16:27:06
sorry, I don't. I know what you're saying. But why does www.skype.com says "Group calling is
now FREE". Nowhere does it say it's free to only "some" people.
Jogel V: at 16:24:27
Yes..
Jogel V: at 16:24:39
Because people think Skype is unfair.
Jogel V: at 16:24:45
Why just for some right??
Jogel V: at 16:25:04
The reason why we put "ALL" because all users will have it..
Jogel V: at 16:25:13
Just wait robert..
Spectral : at 16:28:10
"Will" have it?
Jogel V: at 16:25:29
Yes! "will" have it..
Jogel V: at 16:25:35
I said, it's moving..
Spectral : at 16:28:28
so Skype group calling isn't free right noiw?
Jogel V: at 16:25:43
For some//
Jogel V: at 16:25:49
not all users..
Jogel V: at 16:26:00
AS OF NOW..
Jogel V: at 16:26:34
Would there be anything else?

Indeed we had some changes recently with Group Video calling becoming a free feature in Skype. Some further reading here: http://blogs.skype.com/2014/04/28/skype-loves-bringing-groups-together-with-free-group-video-calling...
We therefor upgraded Skype Premium subscriptions as detailed here: https://support.skype.com/en/faq/FA34454/what-s-new-with-group-video-calling
The Skype Premium subscription you have includes an unlimited calling option to a country of your choice. This should get upgraded to an "Unlimited World" subscription allowing you to call 60+ countries while keeping the same subscription price. This upgrade hasn't seem to have happened yet for your account though.
If you don't think you will use the calling subscriptions please follow the instructions here to cancel your subscription. Then follow the instructions here to request a refund: https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Smart TVs which support Skype group video conferen...

Hello!
I've been researching on the subject the whole day and it seems I can't find any recent solid information about it.
So I wanted to know if there are any Smart TVs these days which support Skype group video conferences/calls? All the information up to 2013 and early 2014 seem to be stating that all Smart TVs support one-on-one video calls with Skype but do NOT support group video conferences.
Is this still the case or not? If not, then which make/models support the Skype group video conferences/calls?
Thank you!
Kind Regards,
Tenttu

Sawadee wrote:
... Group video calling is possible on a PC, but a cell phone cannot be added to the group video call at this time yet.
Hi Everyone,
Just to make a clarification on Sawadee's comment, that is ... a PC running Windows, but not a PC running Linux, or a PC running Android (In my opinion, Android is a commercial version and sudo-fork of Linux). Linux users have been waiting for group video for quite a while. And I actively search the net on a consistent basis to monitor progress on the matter, which I have been doing since group video became available on the Skype service.

Re: Skype Group video

please cancel my group video cuz i am not using it anymore.i only applied for 3 months now i do not need it but sltill there is a charge of $9.99 on my card.please do cancel it before i make a dispute on my card.thanks.

Hi, delsabale, and welcome to the Community,
Please cancel the subscription in your account, and then you may apply for a refund directly with Skype Customer Service using their secure portal. We here in the Community do not have access to Skype accountholder records; all such requests must be made directly to Skype Customer Service:
https://support.skype.com/en/faq/FA1881/how-do-i-cancel-my-subscription
request a refund
contact customer service
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype Group Video calls on Panasonic Vierra

Have just purchased a Premium account to run group calls on my Panasonic Vierra TV. This appears not possible at this time. Has anybody else had this issue or has a solution?
Thanks

OK! I am totally with you. Bought the Panasonic Vierra TV which boasted supporting Skype. Then the Skype App would not woek until I had the video cam. Bought the Panasonic Video Cam to get everything working only to find out that the Panasonic Skype App did not support group video calling. Bummer! Why couldn't they just tell us that before we wasted all that money. I am very dissapointed with Panasonic and Skype.

Skype Group Video Chatting Cost for Everyone Else

Hi, I am just curious about the video chatting with several people at once. Can they use the free version if I buy the business/premium account? Who pays for the service for the group video chatting?
Thanks!

Only one of the participants needs to have a Premium account.

Group Video and Screen Sharing

Hello,
If one person has Group Video abilities and they invite others into a meeting, can the others share their screens too or does everyone need Group Video subscription to share their screen?
Thanks!

Hi, Just ONE person in the conference needs the Group Video subscription for all to see the video or screen sharing.
Feel free to contact us on Skype ID: tetra4comms
or type 'Tetra4 Skype' in your search engine.
Tetra4 - Putting Skype to Work.
www.tetra4.com

Bandwidth for group video chats

Hi everyone
A few things I would like clarified about group video chats before I set one up.
1) Will everyone who joins the chat be able to see each other's videos? Or does only the host have access to see all the videos?
2) How much bandwidth is taken up by a group video chat, and does this affect the host only or all users?
3) What is the maximum number of users allowed on group video chats, including the host? I've seen various figures from 5 to 25.
Thanks, your insight on this is much appreciated!

Hello there,
== https://support.skype.com/en/faq/FA10801/making-a-group-video-call-mac ==
== https://support.skype.com/en/faq/FA1417/how-much-bandwidth-does-skype-need ==
Hth
On ne regarde pas l'avenir dans un rétroviseur !
IMac Intel Core i3 3.2 GHz - RAM 12 GB - OS 10.10.3
Skype 7.8.391
Logitech usb headset or Jabra 250 bt

Group video on a Samsung SmartTV

Hello,
I have successfully held Skype video conferences between myself and one other party through my Samsung SmarTV. I wanted to use Skype's group video functionality yet the requirements are a webcam (which I have) and version 5.0 of Skype. The SmartTV only has version 2.0 available. The group video would not work through my Premium Account. The Skype website referenced the use of Skype Manager to run group video calls. Does this have the same requirements of version 5.0 of the Skype client? I tried calling Samsung to see if a new client was available but they were not aware of any upgrades. Will Skype provide an updated client for the Samsung SmartTV line?

Hi.
Unfortunately, none of the current generation of Skype-enabled TVs support Skype Group Video Calling. If somebody in your contacts has a PC or Mac and starts a group video call, then a TV can be invited on that call, but can only take part as an audio-only attendee (ie the TV user won't see any video at all on their TV).
Supporting Group Video Calling on TVs is technically very complex. However - the good news is that our technical boffins are working on solutions for bringing Group Video Calling to the TV in the future.
I hope this helps.

Two questions: how do Skype and iChat compare for group video? quality, reliability, cost, etc are important. 2) Is my MobileMe ID what I need to use in the window in making an iChat buddy? It only says AIM above the window, online tutorial differs.

Two questions: 1) How do Skype and iChat compare for group video? Quality, reliability, cost, etc are important. 2) Is my MobileMe ID what I need to input in the window in making an iChat buddy? It only says AIM above the window, online tutorial differs, saying MobileMe, AIM, GoogleTalk (Jabber) all work. Thnx

Hi,
IChat uses better Video Compression than Skype does.
On a top flight Mac you can send a 640 X 480 pixel frame up to 30 frames a sec.
Skype can't match this.
iChat in Video is Peer to Peer. (you can actually Log out of the Buddy list)
Skype seems to borrow something from everyone's bandwidth to make connections.
What do you mean by Business account Tracking ?
iChat Adds (or can add) the First Name, Last Name of your Buddies and create an Address Book Entry
Whether you mark those cards connected with a company is up to you.
(I have heard of issues with earlier version of iChat and the Address Book that "saw" the Company Name as the part of the Name and linking several Screen Names to the one name
Audio on a Mac using Skype tend to be the same as the streaming needs are less.
However you have to rely on any PCs audio abilities from PCs which may not be to the same standard.
Mac to PCs in iChat and AIM can be difficult though. (It should work but it rarely as simple as Plug and go)
Skype may suit your needs better on ocassions.
9:11 PM Thursday; May 5, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
, Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

When in group chat, skype has bad connection and games lag

Okay so I have searched almost every related post and cant find this exact issue and ive tried all the standard stuff to fix internet issuesWhat happens is So I moved to a new house and had no internet for 2 weeks starts may 20th about, and we got internet around june 5th. Ever since then when I join a group call with my 5 local friends Ive been in a group call with for 4 years i have bad connection and when i play online games it lags. It use to affect my internet browser, google chrome by making stuff stop loading but that isnt the case anymore. I have tried many things. Like recently I join skype group call and it seems to be fine but once i join their terraria server both skype lags and terraria and I end up losing connection. I have a theory but there still a lot of variables. Whenever my one friend is in the group call i lag a lot more than I usually do, but not everytime, and sometimes i still lag when hes not in the call. Its also him hosting the terraria server where its really bad. It has been like this for other games too though and I have tried many solutions. I feel like maybe its a bandwith thing but i get over 100 mbs download speed and around 15 mps upload speed and low ping. I can also download 2 games and play a online game with 0 problems but once skype is involved it becomes terrible.I really would like a fix, I have used skype forever and I dont think my friends really wanna use anything else.I got windows 10 about a week ago, the beta, but it did it on windows 7 too.I have also tried downloading older skypes but it keeps downloading the newer one automatically even with automatic updates off.Also when I lag on skype the little refreshing/connecting icons comes up and I lag to my friends, but I never hear them lag.

If you are swapping out operating systems and nothing is changing then the variables you need to look into are: 1, Your wired/wireless connection. Try wired if going wireless as you may have issues sustaining a good connection with the myriad of ports Skype uses. This can be due to distance, interference or other factors. 2, Try bypassing your router and go directly connected to your modem (if possible). Issues with the router firmware, its configuration or the limitations of the router itself could be causing bandwidth related issue. Going wired to the modem would be ideal. 3. You can try disabling/enabling uPnP in your router to see if that makes a difference. Some routers handle uPnP well, others have performance issues with it. 4 Cable modem/Line issues - You could have stability issues due to the quality of the modem based off standard/tier. You could have line conditions that affect upload/download stability or both, under load. I've had issues with Skype that were related to my wireless router firmware. I've also had to swap out my modem to a more compatible and higher tier one (twice) when my ISP performed infrastructure changes.

Skype Premium (group video) - unable to make calls...

The Skype Premium pages suggest that group video also gives you free calls to U.S. and Canada calls. However, when I go to make a call, I am told that I don't have funds and the call cannot be made. Are the marketing pages wrong? Are calls not included?
Ross

Hello
Can you please direct to the correct department. How long does 14.00$ credit last. I was trying to renew my yearly account which was cancelled because I forgot to renew in time.
Our payment was 30.40$ for the year for the last two (2) years. but we could not find the form. I have bought 14.00$Canadian credit but I do not know how long this lasts and would like this information but would really like to pay once a year as I have done in previous years. Please send me an email regarding this. Thank you in advance for helping me with this matter.
[email protected]

Possible to combine group call and group video cal...

If I have a premium account is it possible to start a conference with a mix of dial in and video participants? The only cost would be for the one premium account, correct?

Hi, Chad_Guidry_TX, and welcome to the Community,
Good news! The answer is, "Yes!" Skype has done all the work for us; please see these FAQ articles, which include screen shots, for instruction on how to set this up:
https://support.skype.com/en/faq/FA10978/how-can-people-join-my-skype-group-call-from-a-mobile-or-la...
https://support.skype.com/en/faq/FA34/can-i-have-more-than-one-pstn-mobile-or-landline-phone-number-...
https://support.skype.com/en/faq/FA2831/making-a-group-call-windows-desktop
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Group Video Calling for Skype TV

Hi,
I just purchased a Panasonic LED with the Skype Webcam plus bought a Skype Premium account for group video calling but cannot figure out how to set up a group video call. Can someone assist? Normal 1 to 1 works fine.
Does the Skype TV app have the ability to group video call? If not, will there be an update coming out as its pretty useless to me unless we have this feature. So if there is an update coming out do we know time frames?
thanks
mark

Hi
We are exploring all the technical options for making Group Video Calling available on TVs. Most of these options, to be honest, will need an updated TV with a faster processor and more memory. However, there are some alternative options we are also exploring which could potentially support Group Calling on the current generation of TVs.

Group Video Subcription (We want 3 and 12 month su...

Group Video Subcription (We want 3 and 12 month subcription back)
Dear Mr Skype,
I have been a loyal member since Skype's startup. I have been there with you thru your problems, snags and new roll outs. I assume you are in this to make a little money, so my question is why are you throwing mud in your loyal members faces by discontiuning the 3 and 12 Group Video Subcriptions?
Give me back my 3 and 12 month GROUP VIDEO SUBSCRIPTIONS OPTIONS!!!!!
Mad about it,
A loyal member!

Hello,
Unfortunately currently Skype Premium service is only available as a monthly subscription.
We apologize for the inconvenience!
If my answer was useful, please click on "Accept as Solution" to help others, thank you
Si ma réponse vous a aidé merci de cliquer sur "Accepter comme solution"
Cela pourra surement aider d'autres personnes qui ont le même problème

Skype group video limits and behavior

Similar Messages

Maybe you are looking for