"Skype has stopped working" 7.4 every 5 minutes

I cannot do anything for more than 5 minutes, try to send a message and the client crashes as soon as I press their icon. Want to call someone? Crash 2 minutes into the call.

Please,  run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Similar Messages

  • Skype has stop working error

    I have Skype lasted version on my Windows 7 computer. Last time work fine. Today every time I open Skype, type somethings, it gives me the error, "Skype has stopped working." I have tried every solution I can find and none of them have worked so far, such as: uninstall, reinstall, .... Please help, thank you.--------------------Error detail:Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Skype.exe
    Application Version: 7.5.80.101
    Application Timestamp: 5554aa66
    Fault Module Name: Skype.exe
    Fault Module Version: 7.5.80.101
    Fault Module Timestamp: 5554aa66
    Exception Code: c0000005
    Exception Offset: 0022b3ac
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt--------------------Error in Event Viewer:Faulting application name: Skype.exe, version: 7.5.80.101, time stamp: 0x5554aa66
    Faulting module name: Skype.exe, version: 7.5.80.101, time stamp: 0x5554aa66
    Exception code: 0xc0000005
    Fault offset: 0x0022b3ac
    Faulting process id: 0x458
    Faulting application start time: 0x01d09dc7f881a786
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Report Id: 3ef8123b-09bb-11e5-a126-005056c00008

    razvan1435 wrote:
    Faulting application name: Skype.exe, version: 7.6.85.103, time stamp: 0x55801094
    Faulting module name: Skype.exe, version: 7.6.85.103, time stamp: 0x55801094
    Exception code: 0xc0000094
    Fault offset: 0x00406887
    Faulting process ID: 0x1ca8
    Faulting application start time: 0x01d0adda47264495
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Report ID: 879a0d55-19cd-11e5-8281-54271ef43669
    Faulting package full name:
    Faulting package-relative application ID:Try first to reset all Skype settings. Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder. Restart Skype. N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

  • Skype 7.7 Crashes on Windows 10 | "Skype has stopped working"

    Hi all!First of all, I would like to say that I recently upgraded to Microsoft Windows 10 from 8.1 as of this morning. I love it, but there is one problem; my Skype client won't start up. As soon as I boot it up, it says "Skype has stopped working. Windows will try to find a solution", or something along those lines. I have uninstalled Skype, renamed the folder, disabled my firewall, deleted files in my %temp% and Skype folder, etc. etc. to no avail. When I did a DxDiag it said no problems were found in every category. However. I did find an interesting entry in the log that might be of help, so here it is. (I couldn't paste the whole log because it made my message exceed 20,000 characters) +++ WER8 +++:
    Fault bucket 107475078375, type 1
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: Skype.exe
    P2: 7.7.0.102
    P3: 55aa57aa
    P4: EpocCam.ax
    P5: 0.0.0.0
    P6: 5463264e
    P7: c0000005
    P8: 000021f7
    P9:
    P10:+++ WER9 +++:
    Fault bucket 124556810209, type 5
    Event Name: WPNConnectionFailure
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: Data Connect
    P2: 8004acb3
    P3: WNP
    P4: Unknown
    P5: Unknown
    P6: Unknown
    P7: 1
    P8: 244
    P9:
    P10: I can post a DxDiag .ZIP below if anyone would like it.  

    supalupi wrote:
    Ok, have since reinstalled latest Skype version and restarted. Error message is the same, event log this morning says: Faulting application name: Skype.exe, version: 7.8.0.102, time stamp: 0x55c4ffc4
    Faulting module name: windowscodecs.dll, version: 10.0.10240.16384, time stamp: 0x559f3bc6
    Exception code: 0xc0000005
    Fault offset: 0x00036f3f
    Faulting process ID: 0xd2c
    Faulting application start time: 0x01d0db5ba48e0145
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: C:\WINDOWS\system32\windowscodecs.dll
      Please,  run the DirectX diagnostics tool. Go to Windows Start  and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

  • Skype 7.7.103 'Skype has stopped working' - Windows 7

    I have tried solutions offered by similar posts, but have failed to come up with a solution that works.   http://community.skype.com/t5/Windows-desktop-client/Skype-7-7-has-stopped-working/m-p/4055780#M357080 I have a newly built PC with Windows 7, and when we upgraded to Skype 7.7, it has consistantly given the "Skype has stopped working" message every time I try to use it. I have my DxDiag results attached. Here is the error log entry from my Event Viewer...Faulting application name: Skype.exe, version: 7.7.64.103, time stamp: 0x55b7d8d0
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18869, time stamp: 0x556363bc
    Exception code: 0xe06d7363
    Fault offset: 0x0000c42d
    Faulting process id: 0x15e8
    Faulting application start time: 0x01d0d2f5e88be243
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: C:\Windows\syswow64\KERNELBASE.dll Any help would be greatly appreciated.  Thanks! 

    teflontree wrote:
    Faulting application name: Skype.exe, version: 7.7.0.103, time stamp: 0x55b7d8c2Faulting module name: KERNELBASE.dll, version: 6.1.7601.18869, time stamp: 0x556363bc
    Exception code: 0xe06d7363
    Fault offset: 0x0000c42d
    Faulting process id: 0x848
    Faulting application start time: 0x01d0d476203aae3f
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
    Report Id: 63e01523-4069-11e5-af32-902b3439af4c Thanks for your time and help with thisThe same error message as here, so the solution will also be the same. http://community.skype.com/t5/Windows-desktop-client/Skype-7-7-103-Skype-has-stopped-working-Windows-7/m-p/4077205#M361163

  • "Skype has stopped working" Error Message Windows 8.1 Skype 7.6

    Hi, I just now installed the desktop version, I was previously using the other Windows 8 version, not sure what it's called but that doesn't matter. I was trying to call my friend and it said there was a problem with my mic. Well I bought a new mic and came home and it said there was a problem with my mic. I uninstalled it and installed the desktop version, thinking it would work better, but the desktop version tells me that it cannot detect my soundcard and to reboot my laptop. Upon starting up at the welcome screen, I continued to log in, and wait for my programs to load up. I opened skype, it closes without showing up, three more times I do this before running as admin. It tries to load and then gives me the crash report "Skype has stopped working" and says windows will let me know when they find a fix. 

    Please,  run the DirectX diagnostics tool. Go to Windows Start  and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

  • Skype has stopped working in Windows 7

    I was using skype in Windows 7 and from some days to now. All times that I start the session windows told me "Skype has stopped working" and close the program, how I can do to avoid it?

    heinz12 wrote:
    Faulting application name: Skype.exe, version: 5.8.0.158, time stamp: 0x4f4de709
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x00000200
    Faulting process id: 0xfec
    Faulting application start time: 0x01cd123ccd876819
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: unknown
    Report Id: 145b96d3-7e30-11e1-83f9-485b3910fcc6
    Please, see this:
    http://community.skype.com/t5/Windows/My-skype-kept-stopped-responding-during-voice-calls/m-p/519889...
    In several other similar cases (the same error message) the problem was caused by a virus.

  • Skype has stopped working message

    Faulting application name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09
    Faulting module name: ltc_game32-94307.dll_unloaded, version: 0.0.0.0, time stamp: 0x5511f58b
    Exception code: 0xc0000005
    Fault offset: 0x631508a0
    Faulting process id: 0x1600
    Faulting application start time: 0x01d07e7205e62220
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: ltc_game32-94307.dll
    I'm sure this is something needed to be seen.  Also I have renamed my skype folder to Skype_old and deleted my DbTemp folder.. And when I originally uninstalled and reinstalled I did NOT install the messenger application.. It still says Skype has stopped working, please help.

    Here's a screen shot
    Attachments:
    Raptr.png ‏171 KB

  • Skype has stopped working message on Android Table

    I have the RealPad with Ardriod 4.4.2 version OS.  I got the above message this morning when I tried to use Skype.  I did an uninstall and re-install from Google Play Store and still recieve the same message that Skype has stopped working.  Is there an issue with Android devices.  I have contacted RealPad and they have recieved at least 2 other phone calls about this problem as of 7:00 AM MST.  Please advise.

    summer55 wrote:
    I have been having same issue. I deleted and reinstalled app, and got the samner message. Can someone tell me what is happening with this app??
    It seems it occurred after an app update last night.  I have connected my help desk they have reported it Skype.  Skype does not provide phone assistance.

  • Skype has stopped working error 7.5.0.101

    Hi Team,
    My Skype keeps crashing after logging in with pop up message "Skype has stopped working error". I tried uninstall and install several times but not help. I have used Skype since 2010 without issues until now.
    Please help ! Attach is my DxDiag file.
    Solved!
    Go to Solution.
    Attachments:
    DxDiag.pdf ‏27 KB

    Just few minutes ago, Skype has released an update for Skype.
    http://community.skype.com/t5/Windows-desktop-clie​nt/Skype-Fix-for-crashes-caused-by-bad-URL/td-p/3...

  • 'Skype has stopped working' problem

    Hi,
    For some unknown reason my Skype has started refusing to work.
    As soon as load it up it logs me in then briefly shows me my contact list for a few seconds before a pop up appears saying:
    'Skype has stopped working
    Windows is checking for a solution to the problem...'
    After another few seconds the pop up changes to saying
    'Sype has stopped working
    A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.'
    I had a look around on google and tried some suggestions but none have worked. I have uninstalled and reinstalled skype about 5 times so far. Twice using previous version of Skype but even they don't work.
    Any help would be appreciated!
    Currently running Windows 7
    Attachments:
    skype.png ‏15 KB

    <script>// function f(e){ if (e.className=="ci"){if (e.children(0).innerText.indexOf("\n")>0) fix(e,"cb");} if (e.className=="di"){if (e.children(0).innerText.indexOf("\n")>0) fix(e,"db");} e.id=""; } function fix(e,cl){ e.className=cl; e.style.display="block"; j=e.parentElement.children(0); j.className="c"; k=j.children(0); k.style.visibility="visible"; k.href="#"; } function ch(e){ mark=e.children(0).children(0); if (mark.innerText=="+"){ mark.innerText="-"; for (var i=1;i<e.children.length;i++) e.children(i).style.display="block"; } else if (mark.innerText=="-"){ mark.innerText="+"; for (var i=1;i<e.children.length;i++) e.children(i).style.display="none"; }} function ch2(e){ mark=e.children(0).children(0); contents=e.children(1); if (mark.innerText=="+"){ mark.innerText="-"; if (contents.className=="db"||contents.className=="cb") contents.style.display="block"; else contents.style.display="inline"; } else if (mark.innerText=="-"){ mark.innerText="+"; contents.style.display="none"; }} function cl(){ e=window.event.srcElement; if (e.className!="c"){e=e.parentElement;if (e.className!="c"){return;}} e=e.parentElement; if (e.className=="e") ch(e); if (e.className=="k") ch2(e); } function ex(){} function h(){window.status=" ";} document.onclick=cl; // </script>
    + <Event xmlns="http://techypapa.blogspot.in">
    - <System>
      <Provider Name="Microsoft-Windows-HttpEvent" Guid="{7b6bc78c-898b-4170-bbf8-1a469ea43fc5}" EventSourceName="HTTP" />
      <EventID Qualifiers="32768">15301</EventID>
      <Version>0</Version>
      <Level>3</Level>
      <Task>0</Task>
      <Opcode>0</Opcode>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2015-01-10T18:45:15.689555100Z" />
      <EventRecordID>1903</EventRecordID>
      <Correlation />
      <Execution ProcessID="4" ThreadID="48" />
      <Channel>System</Channel>
      <Computer>Amit-PC</Computer>
      <Security />
      </System>
    - <EventData>
      <Data Name="DeviceObject">\Device\Http\ReqQueue</Data>
      <Data Name="SocketAddress">[::1]:26143</Data>
      </EventData>
      </Event>

  • Skype has stopped working 7.3

     Everytime I open skype and go to make a call, it becomes unresponsive and a window pops up on the screen saying "Skype has stopped working. A problem caused the program to stop working correctly" . I've tried multiple solutions. My IE is up to date, I reset my IE, my adobe is up to date, I've uninstalled and reinstalled, I've deleted the temp folder, I've updated my drivers, but nothing seems to work. Any help is appreciated. 
    Thanks 

    Please,  run the DirectX diagnostics tool.
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

  • Skype has stopped working error

    I reviewed some FAQ but can't find the anwer. The genius answer is highly appreciated! the following is the log:
    Faulting application name: Skype.exe, version: 6.22.64.106, time stamp: 0x546b294c
    Faulting module name: Skype.exe, version: 6.22.64.106, time stamp: 0x546b294c
    Exception code: 0xc0000005
    Fault offset: 0x00b9342a
    Faulting process id: 0x6d4
    Faulting application start time: 0x01d004e1574f50ea
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Report Id: 977d6f98-70d4-11e4-848f-7ce9d3b7cc8f
    Solved!
    Go to Solution.

    webfeatus wrote:
    This solution is not working for me.
    Any ideas?
    Faulting application name: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
    Faulting module name: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
    Exception code: 0xc0000005
    Fault offset: 0x00d527d7
    Faulting process id: 0x15f0
    Faulting application start time: 0x01d02bfaa982b829
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Report Id: ebb057d4-97ed-11e4-8f27-6cf04963e3ce
    Most likely this is one of the several cases when the latest Skype 7.0 version is not able correctly to interpret BIOS data. At least, this was the issue with the previously reported cases with this error message:
    Exception code: 0xc0000005
    Fault offset: 0x00d527d7
    It seems that Skype has identified the issue and a fix is promised in one of the upcoming Skype versions.
    http://community.skype.com/t5/Windows-desktop-clie​​​nt/Skype-has-stopped-working/m-p/3815022#M32307...
    Meanwhile, the working solution is to uninstall the 7.0 version and install the previous 6.21.0.104 Skype version:
    http://download.skype.com/msi/SkypeSetup_6.21.0.10​​4.msi

  • "Skype has stopped working" on Windows 8.1

    To Whom It May Concern: I have a problem. Skype works fine but when i try to make a call (audio or video) it stopped working. Appologies for not attaching the zip files as am using win.rar and it doesnt allow to do that. Please help. Thanks Arsalan

    RoniB wrote:
    Hi,I am expreiencing issues with Skype all of a sudden.It worked fine, I did not perform any upgrade, but suddenly everytime I press the message box ('Type a message here'), the 'Skype has stopped working' pops up. I had Skype version - 7.4.80.102I deleted it and re-installed. Now have - 7.4.0.102 Current error on the Event Viewer -----------------Faulting application name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09Faulting module name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09Exception code: 0xc0000005Fault offset: 0x005ed1e0Faulting process id: 0x206cFaulting application start time: 0x01d08ca7538f59fcFaulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exeFaulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exeReport Id: 995c158e-f89a-11e4-829a-74d4350130e5Faulting package full name:Faulting package-relative application ID:---------------- No problems when checing the DirectX diagnostix. Please advise. Thanks, Roni. Please,  run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

  • Skype has stopped working on startup

    Whenever I open skype, I get a message that says "Skype has stopped working" Here is the error info
    Log Name: Application
    Source: Application Error
    Date: 5/30/2015 4:08:25 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Ericslaptop
    Description:
    Faulting application name: Skype.exe, version: 7.5.0.101, time stamp: 0x555498c4
    Faulting module name: Skype.exe, version: 7.5.0.101, time stamp: 0x555498c4
    Exception code: 0xc0000094
    Fault offset: 0x00bdacad
    Faulting process id: 0x1a80
    Faulting application start time: 0x01d09b14535f3238
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Report Id: a0b3a575-0707-11e5-8486-201a069ec0f2
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-05-30T20:08:25.000000000Z" />
    <EventRecordID>1215075</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Ericslaptop</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Skype.exe</Data>
    <Data>7.5.0.101</Data>
    <Data>555498c4</Data>
    <Data>Skype.exe</Data>
    <Data>7.5.0.101</Data>
    <Data>555498c4</Data>
    <Data>c0000094</Data>
    <Data>00bdacad</Data>
    <Data>1a80</Data>
    <Data>01d09b14535f3238</Data>
    <Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
    <Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
    <Data>a0b3a575-0707-11e5-8486-201a069ec0f2</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    </EventData>
    </Event>
    Attachments:
    DxDiag.zip ‏14 KB

    Log Name: Application
    Source: Application Error
    Date: 6/9/2015 6:25:55 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: laptop
    Description:
    Faulting application name: Skype.exe, version: 7.5.64.102, time stamp: 0x556dd607
    Faulting module name: Skype.exe, version: 7.5.64.102, time stamp: 0x556dd607
    Exception code: 0xc0000094
    Fault offset: 0x00bd8c5d
    Faulting process id: 0x1b2c
    Faulting application start time: 0x01d0a3032b1f0945
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Report Id: 7ddc435a-0ef6-11e5-84ad-201a069ec0f2
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-06-09T22:25:55.000000000Z" />
    <EventRecordID>1219268</EventRecordID>
    <Channel>Application</Channel>
    <Computer>laptop</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Skype.exe</Data>
    <Data>7.5.64.102</Data>
    <Data>556dd607</Data>
    <Data>Skype.exe</Data>
    <Data>7.5.64.102</Data>
    <Data>556dd607</Data>
    <Data>c0000094</Data>
    <Data>00bd8c5d</Data>
    <Data>1b2c</Data>
    <Data>01d0a3032b1f0945</Data>
    <Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
    <Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
    <Data>7ddc435a-0ef6-11e5-84ad-201a069ec0f2</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    </EventData>
    </Event>

  • "Skype has stopped working" upon launch (7.3) Windows 7

    I have been using Skype for more than a year with no issues but today when I launched Skype it came up with a message saying that "Skype has stopped working" and asked me to send information to Microsoft. Skype will not open at all - this message appears a few seconds after opening it. I have tried opening using admin and reinstalling but Skype still refuses to open.
    The error log is as below:
    Log Name: Application
    Source: Application Error
    Date: 05-04-15 12:29:29 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: user-PC
    Description:
    Faulting application name: Skype.exe, version: 7.3.60.101, time stamp: 0x5512d489
    Faulting module name: WININET.dll, version: 9.0.8112.16526, time stamp: 0x528551da
    Exception code: 0xc0000005
    Fault offset: 0x0003cb7a
    Faulting process id: 0x11c0
    Faulting application start time: 0x01d06f485486ef14
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: C:\Windows\syswow64\WININET.dll
    Report Id: 954b0e64-db3b-11e4-8404-14dae9ceba14
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-04-05T02:29:29.000000000Z" />
    <EventRecordID>35565</EventRecordID>
    <Channel>Application</Channel>
    <Computer>user-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Skype.exe</Data>
    <Data>7.3.60.101</Data>
    <Data>5512d489</Data>
    <Data>WININET.dll</Data>
    <Data>9.0.8112.16526</Data>
    <Data>528551da</Data>
    <Data>c0000005</Data>
    <Data>0003cb7a</Data>
    <Data>11c0</Data>
    <Data>01d06f485486ef14</Data>
    <Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
    <Data>C:\Windows\syswow64\WININET.dll</Data>
    <Data>954b0e64-db3b-11e4-8404-14dae9ceba14</Data>
    </EventData>
    </Event>

    Try first to update your Internet Explorer to the currently latest IE11 version for Windows 7. http://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx If updating will still not help, then run this troubleshooting tool to fix connection issues in Internet Explorer. http://support.microsoft.com/en-us/kb/936211 

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