Skype has stopped working in Windows 7

I was using skype in Windows 7 and from some days to now. All times that I start the session windows told me "Skype has stopped working" and close the program, how I can do to avoid it?

heinz12 wrote:
Faulting application name: Skype.exe, version: 5.8.0.158, time stamp: 0x4f4de709
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000200
Faulting process id: 0xfec
Faulting application start time: 0x01cd123ccd876819
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: unknown
Report Id: 145b96d3-7e30-11e1-83f9-485b3910fcc6
Please, see this:
http://community.skype.com/t5/Windows/My-skype-kept-stopped-responding-during-voice-calls/m-p/519889...
In several other similar cases (the same error message) the problem was caused by a virus.

Similar Messages

"Skype has stopped working" on Windows 8.1

To Whom It May Concern: I have a problem. Skype works fine but when i try to make a call (audio or video) it stopped working. Appologies for not attaching the zip files as am using win.rar and it doesnt allow to do that. Please help. Thanks Arsalan

RoniB wrote:
Hi,I am expreiencing issues with Skype all of a sudden.It worked fine, I did not perform any upgrade, but suddenly everytime I press the message box ('Type a message here'), the 'Skype has stopped working' pops up. I had Skype version - 7.4.80.102I deleted it and re-installed. Now have - 7.4.0.102 Current error on the Event Viewer -----------------Faulting application name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09Faulting module name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09Exception code: 0xc0000005Fault offset: 0x005ed1e0Faulting process id: 0x206cFaulting application start time: 0x01d08ca7538f59fcFaulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exeFaulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exeReport Id: 995c158e-f89a-11e4-829a-74d4350130e5Faulting package full name:Faulting package-relative application ID:---------------- No problems when checing the DirectX diagnostix. Please advise. Thanks, Roni. Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

Skype has stopped working error - Windows 8.1 desk...

Over the past few days Skype keeps crashing after 10-20 minutes of normal use. I have tried reinstalling and deleting the appdata, and making sure Internet Explorer is up to date (I don't use it but I've heard it helps in some cases?) and nothing has helped. The event data is here:
Faulting application name: Skype.exe,
version: 7.5.85.102,
time stamp: 0x556dd5f6
Faulting module name: avmdevicecontrol.dll_unloaded,
version: 1.0.0.20,
time stamp: 0x524001eb
Exception code: 0xc00001a5
Fault offset: 0x00019d76
Faulting process id: 0x2e4c
Faulting application start time: 0x01d0a26e69007a6f
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: avmdevicecontrol.dll
Report Id: 3c503343-0e64-11e5-82af-a28b4de2c131
Thanks

The issue is being caused by the presence of your avermedia software:
http://community.skype.com/t5/Windows-desktop-client/skype-keeps-crashing-every-18-min-17-52/m-p/395...

Skype 7.7 Crashes on Windows 10 | "Skype has stopped working"

Hi all!First of all, I would like to say that I recently upgraded to Microsoft Windows 10 from 8.1 as of this morning. I love it, but there is one problem; my Skype client won't start up. As soon as I boot it up, it says "Skype has stopped working. Windows will try to find a solution", or something along those lines. I have uninstalled Skype, renamed the folder, disabled my firewall, deleted files in my %temp% and Skype folder, etc. etc. to no avail. When I did a DxDiag it said no problems were found in every category. However. I did find an interesting entry in the log that might be of help, so here it is. (I couldn't paste the whole log because it made my message exceed 20,000 characters) +++ WER8 +++:
Fault bucket 107475078375, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Skype.exe
P2: 7.7.0.102
P3: 55aa57aa
P4: EpocCam.ax
P5: 0.0.0.0
P6: 5463264e
P7: c0000005
P8: 000021f7
P9:
P10:+++ WER9 +++:
Fault bucket 124556810209, type 5
Event Name: WPNConnectionFailure
Response: Not available
Cab Id: 0
Problem signature:
P1: Data Connect
P2: 8004acb3
P3: WNP
P4: Unknown
P5: Unknown
P6: Unknown
P7: 1
P8: 244
P9:
P10: I can post a DxDiag .ZIP below if anyone would like it.

supalupi wrote:
Ok, have since reinstalled latest Skype version and restarted. Error message is the same, event log this morning says: Faulting application name: Skype.exe, version: 7.8.0.102, time stamp: 0x55c4ffc4
Faulting module name: windowscodecs.dll, version: 10.0.10240.16384, time stamp: 0x559f3bc6
Exception code: 0xc0000005
Fault offset: 0x00036f3f
Faulting process ID: 0xd2c
Faulting application start time: 0x01d0db5ba48e0145
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\WINDOWS\system32\windowscodecs.dll
Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

"Skype has stopped working" Error Message Windows 8.1 Skype 7.6

Hi, I just now installed the desktop version, I was previously using the other Windows 8 version, not sure what it's called but that doesn't matter. I was trying to call my friend and it said there was a problem with my mic. Well I bought a new mic and came home and it said there was a problem with my mic. I uninstalled it and installed the desktop version, thinking it would work better, but the desktop version tells me that it cannot detect my soundcard and to reboot my laptop. Upon starting up at the welcome screen, I continued to log in, and wait for my programs to load up. I opened skype, it closes without showing up, three more times I do this before running as admin. It tries to load and then gives me the crash report "Skype has stopped working" and says windows will let me know when they find a fix.

Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

Skype 7.5 has stopped working on Windows 7

Hello everyone
I keep getting the "Skype has stopped working" error message whenever I start Skype. I'm using Windows 7, updated with all the recent updates. Skype was working fine up until yesterday (it crashed occasionaly, but was useable. I have tried reinstalling Skype, but it didn't help.
I have provided the error log. Thank you in advance to all who read this and I hope that someone can help me.
Attachments:
error log.png ‏58 KB

Try to reset all Skype settings.
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

Skype 7.6 has stopped working on windows 8.1

getting the "skype has stopped working" error every time I open skype, ran directx diagnostics, all's fine there. Ran event viewer and got this error message for skype: Faulting application name: Skype.exe, version: 7.6.0.105, time stamp: 0x559165ab
Faulting module name: Skype.exe, version: 7.6.0.105, time stamp: 0x559165ab
Exception code: 0xc0000094
Fault offset: 0x00406887
Faulting process id: 0x4ef4
Faulting application start time: 0x01d0b8ed6271df52
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: a4952128-24e0-11e5-8275-0c8bfd12fb96
Faulting package full name:
Faulting package-relative application ID: I have uninstalled and reinstalled skype twice, all my drivers are up to date. Not sure what needs to be fixed. system info is:Processor: Intel Core i5-4200U CPU @ 1.60GHz 2.30GhzRAM: 6.00GBSystem type: 64bit

Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

Skype 7.5 "has stopped working" on windows 8.1

Crashes on startup. I installed lates updates.
Log:
Faulting application name: Skype.exe, version: 7.5.0.102, time stamp: 0x556dd64c
Faulting module name: Skype.exe, version: 7.5.0.102, time stamp: 0x556dd64c
Exception code: 0xc0000094
Fault offset: 0x00bd8c5d
Faulting process id: 0x79c
Faulting application start time: 0x01d0a5b700a8ac41
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: 4088dd8f-11aa-11e5-beec-002522eb04b2
Faulting package full name:
Solved!
Go to Solution.

Solved by deleting all skype settings.
http://community.skype.com/t5/Windows-desktop-client/Skype-has-stopped-working/td-p/2965040

"Skype has stopped working" upon launch (7.3) Windows 7

I have been using Skype for more than a year with no issues but today when I launched Skype it came up with a message saying that "Skype has stopped working" and asked me to send information to Microsoft. Skype will not open at all - this message appears a few seconds after opening it. I have tried opening using admin and reinstalling but Skype still refuses to open.
The error log is as below:
Log Name: Application
Source: Application Error
Date: 05-04-15 12:29:29 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: user-PC
Description:
Faulting application name: Skype.exe, version: 7.3.60.101, time stamp: 0x5512d489
Faulting module name: WININET.dll, version: 9.0.8112.16526, time stamp: 0x528551da
Exception code: 0xc0000005
Fault offset: 0x0003cb7a
Faulting process id: 0x11c0
Faulting application start time: 0x01d06f485486ef14
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\WININET.dll
Report Id: 954b0e64-db3b-11e4-8404-14dae9ceba14
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-04-05T02:29:29.000000000Z" />
<EventRecordID>35565</EventRecordID>
<Channel>Application</Channel>
<Computer>user-PC</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>7.3.60.101</Data>
<Data>5512d489</Data>
<Data>WININET.dll</Data>
<Data>9.0.8112.16526</Data>
<Data>528551da</Data>
<Data>c0000005</Data>
<Data>0003cb7a</Data>
<Data>11c0</Data>
<Data>01d06f485486ef14</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>C:\Windows\syswow64\WININET.dll</Data>
<Data>954b0e64-db3b-11e4-8404-14dae9ceba14</Data>
</EventData>
</Event>

Try first to update your Internet Explorer to the currently latest IE11 version for Windows 7. http://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx If updating will still not help, then run this troubleshooting tool to fix connection issues in Internet Explorer. http://support.microsoft.com/en-us/kb/936211

Skype has stop working error - Skype 7.3 in Window...

After I log in when I try to call someone I get the error message stating " Skype has stopped working". Here are the error details.
Problem signature:
Problem Event Name: BEX
Application Name: Skype.exe
Application Version: 7.4.80.102
Application Timestamp: 55311f54
Fault Module Name: StackHash_7345
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 09d930d8
Exception Code: c0000005
Exception Data&colon; 00000008
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 7345
Additional Information 2: 7345a7148399166f564dda65c05a82a0
Additional Information 3: 6eaf
Additional Information 4: 6eaf4873799ac64ff873ff58c3974ff4
Please help me out.
Solved!
Go to Solution.

First to you need to update your Windows 7 installation to the latest Service Pack 1 (SP1)
http://windows.microsoft.com/en-us/windows7/install-windows-7-service-pack-1
Make also sure that you have the latest Internet Explorer 11 for Windows 7 installed.
http://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx

Skype 7.7.103 'Skype has stopped working' - Windows 7

I have tried solutions offered by similar posts, but have failed to come up with a solution that works. http://community.skype.com/t5/Windows-desktop-client/Skype-7-7-has-stopped-working/m-p/4055780#M357080 I have a newly built PC with Windows 7, and when we upgraded to Skype 7.7, it has consistantly given the "Skype has stopped working" message every time I try to use it. I have my DxDiag results attached. Here is the error log entry from my Event Viewer...Faulting application name: Skype.exe, version: 7.7.64.103, time stamp: 0x55b7d8d0
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18869, time stamp: 0x556363bc
Exception code: 0xe06d7363
Fault offset: 0x0000c42d
Faulting process id: 0x15e8
Faulting application start time: 0x01d0d2f5e88be243
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll Any help would be greatly appreciated. Thanks!

teflontree wrote:
Faulting application name: Skype.exe, version: 7.7.0.103, time stamp: 0x55b7d8c2Faulting module name: KERNELBASE.dll, version: 6.1.7601.18869, time stamp: 0x556363bc
Exception code: 0xe06d7363
Fault offset: 0x0000c42d
Faulting process id: 0x848
Faulting application start time: 0x01d0d476203aae3f
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 63e01523-4069-11e5-af32-902b3439af4c Thanks for your time and help with thisThe same error message as here, so the solution will also be the same. http://community.skype.com/t5/Windows-desktop-client/Skype-7-7-103-Skype-has-stopped-working-Windows-7/m-p/4077205#M361163

Skype has stopped working error 7.5.0.101

Hi Team,
My Skype keeps crashing after logging in with pop up message "Skype has stopped working error". I tried uninstall and install several times but not help. I have used Skype since 2010 without issues until now.
Please help ! Attach is my DxDiag file.
Solved!
Go to Solution.
Attachments:
DxDiag.pdf ‏27 KB

Just few minutes ago, Skype has released an update for Skype.
http://community.skype.com/t5/Windows-desktop-client/Skype-Fix-for-crashes-caused-by-bad-URL/td-p/3...

'Skype has stopped working' problem

Hi,
For some unknown reason my Skype has started refusing to work.
As soon as load it up it logs me in then briefly shows me my contact list for a few seconds before a pop up appears saying:
'Skype has stopped working
Windows is checking for a solution to the problem...'
After another few seconds the pop up changes to saying
'Sype has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.'
I had a look around on google and tried some suggestions but none have worked. I have uninstalled and reinstalled skype about 5 times so far. Twice using previous version of Skype but even they don't work.
Any help would be appreciated!
Currently running Windows 7
Attachments:
skype.png ‏15 KB

<script>// function f(e){ if (e.className=="ci"){if (e.children(0).innerText.indexOf("\n")>0) fix(e,"cb");} if (e.className=="di"){if (e.children(0).innerText.indexOf("\n")>0) fix(e,"db");} e.id=""; } function fix(e,cl){ e.className=cl; e.style.display="block"; j=e.parentElement.children(0); j.className="c"; k=j.children(0); k.style.visibility="visible"; k.href="#"; } function ch(e){ mark=e.children(0).children(0); if (mark.innerText=="+"){ mark.innerText="-"; for (var i=1;i<e.children.length;i++) e.children(i).style.display="block"; } else if (mark.innerText=="-"){ mark.innerText="+"; for (var i=1;i<e.children.length;i++) e.children(i).style.display="none"; }} function ch2(e){ mark=e.children(0).children(0); contents=e.children(1); if (mark.innerText=="+"){ mark.innerText="-"; if (contents.className=="db"||contents.className=="cb") contents.style.display="block"; else contents.style.display="inline"; } else if (mark.innerText=="-"){ mark.innerText="+"; contents.style.display="none"; }} function cl(){ e=window.event.srcElement; if (e.className!="c"){e=e.parentElement;if (e.className!="c"){return;}} e=e.parentElement; if (e.className=="e") ch(e); if (e.className=="k") ch2(e); } function ex(){} function h(){window.status=" ";} document.onclick=cl; // </script>
+ <Event xmlns="http://techypapa.blogspot.in">
- <System>
<Provider Name="Microsoft-Windows-HttpEvent" Guid="{7b6bc78c-898b-4170-bbf8-1a469ea43fc5}" EventSourceName="HTTP" />
<EventID Qualifiers="32768">15301</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-10T18:45:15.689555100Z" />
<EventRecordID>1903</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="48" />
<Channel>System</Channel>
<Computer>Amit-PC</Computer>
<Security />
</System>
- <EventData>
<Data Name="DeviceObject">\Device\Http\ReqQueue</Data>
<Data Name="SocketAddress">[::1]:26143</Data>
</EventData>
</Event>

Skype has stopped working 7.3

Everytime I open skype and go to make a call, it becomes unresponsive and a window pops up on the screen saying "Skype has stopped working. A problem caused the program to stop working correctly" . I've tried multiple solutions. My IE is up to date, I reset my IE, my adobe is up to date, I've uninstalled and reinstalled, I've deleted the temp folder, I've updated my drivers, but nothing seems to work. Any help is appreciated.
Thanks

Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Skype has stopped working error

I reviewed some FAQ but can't find the anwer. The genius answer is highly appreciated! the following is the log:
Faulting application name: Skype.exe, version: 6.22.64.106, time stamp: 0x546b294c
Faulting module name: Skype.exe, version: 6.22.64.106, time stamp: 0x546b294c
Exception code: 0xc0000005
Fault offset: 0x00b9342a
Faulting process id: 0x6d4
Faulting application start time: 0x01d004e1574f50ea
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: 977d6f98-70d4-11e4-848f-7ce9d3b7cc8f
Solved!
Go to Solution.

webfeatus wrote:
This solution is not working for me.
Any ideas?
Faulting application name: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
Faulting module name: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
Exception code: 0xc0000005
Fault offset: 0x00d527d7
Faulting process id: 0x15f0
Faulting application start time: 0x01d02bfaa982b829
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: ebb057d4-97ed-11e4-8f27-6cf04963e3ce
Most likely this is one of the several cases when the latest Skype 7.0 version is not able correctly to interpret BIOS data. At least, this was the issue with the previously reported cases with this error message:
Exception code: 0xc0000005
Fault offset: 0x00d527d7
It seems that Skype has identified the issue and a fix is promised in one of the upcoming Skype versions.
http://community.skype.com/t5/Windows-desktop-client/Skype-has-stopped-working/m-p/3815022#M32307...
Meanwhile, the working solution is to uninstall the 7.0 version and install the previous 6.21.0.104 Skype version:
http://download.skype.com/msi/SkypeSetup_6.21.0.104.msi

Skype has stopped working in Windows 7

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