"Skype has stopped working" upon launch (7.3) Windows 7
I have been using Skype for more than a year with no issues but today when I launched Skype it came up with a message saying that "Skype has stopped working" and asked me to send information to Microsoft. Skype will not open at all - this message appears a few seconds after opening it. I have tried opening using admin and reinstalling but Skype still refuses to open.
The error log is as below:
Log Name: Application
Source: Application Error
Date: 05-04-15 12:29:29 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: user-PC
Description:
Faulting application name: Skype.exe, version: 7.3.60.101, time stamp: 0x5512d489
Faulting module name: WININET.dll, version: 9.0.8112.16526, time stamp: 0x528551da
Exception code: 0xc0000005
Fault offset: 0x0003cb7a
Faulting process id: 0x11c0
Faulting application start time: 0x01d06f485486ef14
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\WININET.dll
Report Id: 954b0e64-db3b-11e4-8404-14dae9ceba14
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-04-05T02:29:29.000000000Z" />
<EventRecordID>35565</EventRecordID>
<Channel>Application</Channel>
<Computer>user-PC</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>7.3.60.101</Data>
<Data>5512d489</Data>
<Data>WININET.dll</Data>
<Data>9.0.8112.16526</Data>
<Data>528551da</Data>
<Data>c0000005</Data>
<Data>0003cb7a</Data>
<Data>11c0</Data>
<Data>01d06f485486ef14</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>C:\Windows\syswow64\WININET.dll</Data>
<Data>954b0e64-db3b-11e4-8404-14dae9ceba14</Data>
</EventData>
</Event>
Try first to update your Internet Explorer to the currently latest IE11 version for Windows 7. http://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx If updating will still not help, then run this troubleshooting tool to fix connection issues in Internet Explorer. http://support.microsoft.com/en-us/kb/936211
Similar Messages
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"Skype has stopped working" upon launch (7.3) Wind...
I have been using Skype for more than a year with no issues but today when I launched Skype it came up with a message saying that "Skype has stopped working" and asked me to send information to Microsoft. Skype will not open at all - this message appears a few seconds after opening it. I have tried opening using admin and reinstalling but Skype still refuses to open.
The error log is as below:
Log Name: Application
Source: Application Error
Date: 05-04-15 12:29:29 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: user-PC
Description:
Faulting application name: Skype.exe, version: 7.3.60.101, time stamp: 0x5512d489
Faulting module name: WININET.dll, version: 9.0.8112.16526, time stamp: 0x528551da
Exception code: 0xc0000005
Fault offset: 0x0003cb7a
Faulting process id: 0x11c0
Faulting application start time: 0x01d06f485486ef14
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\WININET.dll
Report Id: 954b0e64-db3b-11e4-8404-14dae9ceba14
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-04-05T02:29:29.000000000Z" />
<EventRecordID>35565</EventRecordID>
<Channel>Application</Channel>
<Computer>user-PC</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>7.3.60.101</Data>
<Data>5512d489</Data>
<Data>WININET.dll</Data>
<Data>9.0.8112.16526</Data>
<Data>528551da</Data>
<Data>c0000005</Data>
<Data>0003cb7a</Data>
<Data>11c0</Data>
<Data>01d06f485486ef14</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>C:\Windows\syswow64\WININET.dll</Data>
<Data>954b0e64-db3b-11e4-8404-14dae9ceba14</Data>
</EventData>
</Event>Try first to update your Internet Explorer to the currently latest IE11 version for Windows 7.
http://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx
If updating will still not help, then run this troubleshooting tool to fix connection issues in Internet Explorer.
http://support.microsoft.com/en-us/kb/936211 -
"Sound Blaster Control Panel has stopped working" upon launch - (Sound Blaster Z)
I can't load the Sound Blaster Z Control Panel. I get this error every time:
"Sound Blaster Control Panel has stopped working."
I have windows 7 x64 and a fresh install of SBZ_CD_L13_1_00_28 for my Sound Blaster Z.
Faulting application name: SBZ.exe,
version: 2.15.4.0,
time stamp: 0x5473000d
Faulting module name: KERNELBASE.dll,
version: 6.1.7601.18409,
time stamp: 0x53159a86
Exception code: 0xe0434f4d
Fault offset: 0x0000c42d
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2015-03-14T14:36:43.000000000Z
EventRecordID
29541
Channel
Application
Computer
Arin-PC
Security
EventData
SBZ.exe
2.15.4.0
5473000d
KERNELBASE.dll
6.1.7601.18409
53159a86
e0434f4d
0000c42dOriginally Posted by dinopkk
Hi Arin, did you try step 9 of the first link to repair your installation of Windows? Here is the link that tells us how to repair Windows 7 with the startup repair.
I haven't yet. I'll dust off the old CD-Rom drive and plug it in to give this a try.
Thank you! -
"Skype has stopped working" Error Message Windows 8.1 Skype 7.6
Hi, I just now installed the desktop version, I was previously using the other Windows 8 version, not sure what it's called but that doesn't matter. I was trying to call my friend and it said there was a problem with my mic. Well I bought a new mic and came home and it said there was a problem with my mic. I uninstalled it and installed the desktop version, thinking it would work better, but the desktop version tells me that it cannot detect my soundcard and to reboot my laptop. Upon starting up at the welcome screen, I continued to log in, and wait for my programs to load up. I opened skype, it closes without showing up, three more times I do this before running as admin. It tries to load and then gives me the crash report "Skype has stopped working" and says windows will let me know when they find a fix.
Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.
-
Skype has stopped working in Windows 7
I was using skype in Windows 7 and from some days to now. All times that I start the session windows told me "Skype has stopped working" and close the program, how I can do to avoid it?
heinz12 wrote:
Faulting application name: Skype.exe, version: 5.8.0.158, time stamp: 0x4f4de709
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000200
Faulting process id: 0xfec
Faulting application start time: 0x01cd123ccd876819
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: unknown
Report Id: 145b96d3-7e30-11e1-83f9-485b3910fcc6
Please, see this:
http://community.skype.com/t5/Windows/My-skype-kept-stopped-responding-during-voice-calls/m-p/519889...
In several other similar cases (the same error message) the problem was caused by a virus. -
Skype has stopped working message
Faulting application name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09
Faulting module name: ltc_game32-94307.dll_unloaded, version: 0.0.0.0, time stamp: 0x5511f58b
Exception code: 0xc0000005
Fault offset: 0x631508a0
Faulting process id: 0x1600
Faulting application start time: 0x01d07e7205e62220
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: ltc_game32-94307.dll
I'm sure this is something needed to be seen. Also I have renamed my skype folder to Skype_old and deleted my DbTemp folder.. And when I originally uninstalled and reinstalled I did NOT install the messenger application.. It still says Skype has stopped working, please help.Here's a screen shot
Attachments:
Raptr.png 171 KB -
Skype has stopped working message on Android Table
I have the RealPad with Ardriod 4.4.2 version OS. I got the above message this morning when I tried to use Skype. I did an uninstall and re-install from Google Play Store and still recieve the same message that Skype has stopped working. Is there an issue with Android devices. I have contacted RealPad and they have recieved at least 2 other phone calls about this problem as of 7:00 AM MST. Please advise.
summer55 wrote:
I have been having same issue. I deleted and reinstalled app, and got the samner message. Can someone tell me what is happening with this app??
It seems it occurred after an app update last night. I have connected my help desk they have reported it Skype. Skype does not provide phone assistance. -
Skype has stopped working error 7.5.0.101
Hi Team,
My Skype keeps crashing after logging in with pop up message "Skype has stopped working error". I tried uninstall and install several times but not help. I have used Skype since 2010 without issues until now.
Please help ! Attach is my DxDiag file.
Solved!
Go to Solution.
Attachments:
DxDiag.pdf 27 KBJust few minutes ago, Skype has released an update for Skype.
http://community.skype.com/t5/Windows-desktop-client/Skype-Fix-for-crashes-caused-by-bad-URL/td-p/3... -
'Skype has stopped working' problem
Hi,
For some unknown reason my Skype has started refusing to work.
As soon as load it up it logs me in then briefly shows me my contact list for a few seconds before a pop up appears saying:
'Skype has stopped working
Windows is checking for a solution to the problem...'
After another few seconds the pop up changes to saying
'Sype has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.'
I had a look around on google and tried some suggestions but none have worked. I have uninstalled and reinstalled skype about 5 times so far. Twice using previous version of Skype but even they don't work.
Any help would be appreciated!
Currently running Windows 7
Attachments:
skype.png 15 KB<script>// function f(e){ if (e.className=="ci"){if (e.children(0).innerText.indexOf("\n")>0) fix(e,"cb");} if (e.className=="di"){if (e.children(0).innerText.indexOf("\n")>0) fix(e,"db");} e.id=""; } function fix(e,cl){ e.className=cl; e.style.display="block"; j=e.parentElement.children(0); j.className="c"; k=j.children(0); k.style.visibility="visible"; k.href="#"; } function ch(e){ mark=e.children(0).children(0); if (mark.innerText=="+"){ mark.innerText="-"; for (var i=1;i<e.children.length;i++) e.children(i).style.display="block"; } else if (mark.innerText=="-"){ mark.innerText="+"; for (var i=1;i<e.children.length;i++) e.children(i).style.display="none"; }} function ch2(e){ mark=e.children(0).children(0); contents=e.children(1); if (mark.innerText=="+"){ mark.innerText="-"; if (contents.className=="db"||contents.className=="cb") contents.style.display="block"; else contents.style.display="inline"; } else if (mark.innerText=="-"){ mark.innerText="+"; contents.style.display="none"; }} function cl(){ e=window.event.srcElement; if (e.className!="c"){e=e.parentElement;if (e.className!="c"){return;}} e=e.parentElement; if (e.className=="e") ch(e); if (e.className=="k") ch2(e); } function ex(){} function h(){window.status=" ";} document.onclick=cl; // </script>
+ <Event xmlns="http://techypapa.blogspot.in">
- <System>
<Provider Name="Microsoft-Windows-HttpEvent" Guid="{7b6bc78c-898b-4170-bbf8-1a469ea43fc5}" EventSourceName="HTTP" />
<EventID Qualifiers="32768">15301</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-10T18:45:15.689555100Z" />
<EventRecordID>1903</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="48" />
<Channel>System</Channel>
<Computer>Amit-PC</Computer>
<Security />
</System>
- <EventData>
<Data Name="DeviceObject">\Device\Http\ReqQueue</Data>
<Data Name="SocketAddress">[::1]:26143</Data>
</EventData>
</Event> -
Skype has stopped working 7.3
Everytime I open skype and go to make a call, it becomes unresponsive and a window pops up on the screen saying "Skype has stopped working. A problem caused the program to stop working correctly" . I've tried multiple solutions. My IE is up to date, I reset my IE, my adobe is up to date, I've uninstalled and reinstalled, I've deleted the temp folder, I've updated my drivers, but nothing seems to work. Any help is appreciated.
ThanksPlease, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here. -
Skype has stopped working error
I reviewed some FAQ but can't find the anwer. The genius answer is highly appreciated! the following is the log:
Faulting application name: Skype.exe, version: 6.22.64.106, time stamp: 0x546b294c
Faulting module name: Skype.exe, version: 6.22.64.106, time stamp: 0x546b294c
Exception code: 0xc0000005
Fault offset: 0x00b9342a
Faulting process id: 0x6d4
Faulting application start time: 0x01d004e1574f50ea
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: 977d6f98-70d4-11e4-848f-7ce9d3b7cc8f
Solved!
Go to Solution.webfeatus wrote:
This solution is not working for me.
Any ideas?
Faulting application name: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
Faulting module name: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
Exception code: 0xc0000005
Fault offset: 0x00d527d7
Faulting process id: 0x15f0
Faulting application start time: 0x01d02bfaa982b829
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: ebb057d4-97ed-11e4-8f27-6cf04963e3ce
Most likely this is one of the several cases when the latest Skype 7.0 version is not able correctly to interpret BIOS data. At least, this was the issue with the previously reported cases with this error message:
Exception code: 0xc0000005
Fault offset: 0x00d527d7
It seems that Skype has identified the issue and a fix is promised in one of the upcoming Skype versions.
http://community.skype.com/t5/Windows-desktop-client/Skype-has-stopped-working/m-p/3815022#M32307...
Meanwhile, the working solution is to uninstall the 7.0 version and install the previous 6.21.0.104 Skype version:
http://download.skype.com/msi/SkypeSetup_6.21.0.104.msi -
"Skype has stopped working" on Windows 8.1
To Whom It May Concern: I have a problem. Skype works fine but when i try to make a call (audio or video) it stopped working. Appologies for not attaching the zip files as am using win.rar and it doesnt allow to do that. Please help. Thanks Arsalan
RoniB wrote:
Hi,I am expreiencing issues with Skype all of a sudden.It worked fine, I did not perform any upgrade, but suddenly everytime I press the message box ('Type a message here'), the 'Skype has stopped working' pops up. I had Skype version - 7.4.80.102I deleted it and re-installed. Now have - 7.4.0.102 Current error on the Event Viewer -----------------Faulting application name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09Faulting module name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09Exception code: 0xc0000005Fault offset: 0x005ed1e0Faulting process id: 0x206cFaulting application start time: 0x01d08ca7538f59fcFaulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exeFaulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exeReport Id: 995c158e-f89a-11e4-829a-74d4350130e5Faulting package full name:Faulting package-relative application ID:---------------- No problems when checing the DirectX diagnostix. Please advise. Thanks, Roni. Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here. -
Skype has stopped working on startup
Whenever I open skype, I get a message that says "Skype has stopped working" Here is the error info
Log Name: Application
Source: Application Error
Date: 5/30/2015 4:08:25 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Ericslaptop
Description:
Faulting application name: Skype.exe, version: 7.5.0.101, time stamp: 0x555498c4
Faulting module name: Skype.exe, version: 7.5.0.101, time stamp: 0x555498c4
Exception code: 0xc0000094
Fault offset: 0x00bdacad
Faulting process id: 0x1a80
Faulting application start time: 0x01d09b14535f3238
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: a0b3a575-0707-11e5-8486-201a069ec0f2
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-05-30T20:08:25.000000000Z" />
<EventRecordID>1215075</EventRecordID>
<Channel>Application</Channel>
<Computer>Ericslaptop</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>7.5.0.101</Data>
<Data>555498c4</Data>
<Data>Skype.exe</Data>
<Data>7.5.0.101</Data>
<Data>555498c4</Data>
<Data>c0000094</Data>
<Data>00bdacad</Data>
<Data>1a80</Data>
<Data>01d09b14535f3238</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>a0b3a575-0707-11e5-8486-201a069ec0f2</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Attachments:
DxDiag.zip 14 KBLog Name: Application
Source: Application Error
Date: 6/9/2015 6:25:55 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: laptop
Description:
Faulting application name: Skype.exe, version: 7.5.64.102, time stamp: 0x556dd607
Faulting module name: Skype.exe, version: 7.5.64.102, time stamp: 0x556dd607
Exception code: 0xc0000094
Fault offset: 0x00bd8c5d
Faulting process id: 0x1b2c
Faulting application start time: 0x01d0a3032b1f0945
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: 7ddc435a-0ef6-11e5-84ad-201a069ec0f2
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-06-09T22:25:55.000000000Z" />
<EventRecordID>1219268</EventRecordID>
<Channel>Application</Channel>
<Computer>laptop</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>7.5.64.102</Data>
<Data>556dd607</Data>
<Data>Skype.exe</Data>
<Data>7.5.64.102</Data>
<Data>556dd607</Data>
<Data>c0000094</Data>
<Data>00bd8c5d</Data>
<Data>1b2c</Data>
<Data>01d0a3032b1f0945</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>7ddc435a-0ef6-11e5-84ad-201a069ec0f2</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event> -
Skype has Stopped Working for one account
Hi
I got an error of "Skype has stopped working" in all Operating Systems i.e. Windows, Mac, Android etc..
User Name: sonattacamara
I tested in windows with multiple skype accounts.. One account working properly.. But 'sonattacamara' account faced this problem..
So, please clear this problem.. Suggest me the solution.
Thank You..Most likely, your Skype is crashing due to this new "http hack".
http://community.skype.com/t5/Windows-desktop-client/Skype-crashing/m-p/3996650#M347923
One of your "friends" has sent you a chat message containing malicious "http sequence", which inadvertently crashes Skype installed on different devices. Yesterday, this issue was mainly affecting Skype localized in Russian, but by now seems to be more spread.
Be aware, that due to security reason, all the posts describing in detail this hack, are removed from the Community Forum.
See also this:
http://community.skype.com/t5/Windows-desktop-client/Skype-just-started-crashing-on-multiple-clie... -
Skype has stopped working on dell venue 8 andriod
help
RoniB wrote:
Hi,
I am expreiencing issues with Skype all of a sudden.
It worked fine, I did not perform any upgrade, but suddenly everytime I press the message box ('Type a message here'), the 'Skype has stopped working' pops up.
I had Skype version - 7.4.80.102
I deleted it and re-installed. Now have - 7.4.0.102
Current error on the Event Viewer -
Faulting application name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09
Faulting module name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09
Exception code: 0xc0000005
Fault offset: 0x005ed1e0
Faulting process id: 0x206c
Faulting application start time: 0x01d08ca7538f59fc
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: 995c158e-f89a-11e4-829a-74d4350130e5
Faulting package full name:
Faulting package-relative application ID:
No problems when checing the DirectX diagnostix.
Please advise.
Thanks, Roni.
Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.
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