Skype Has Stopped Working - Windows 7

Can anyone help?
Checked in event properties as was done on a similar thread-
Faulting application name: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
Faulting module name: windowscodecsext.dll, version: 6.2.9200.16492, time stamp: 0x50f310d6
Exception code: 0xc0000005
Fault offset: 0x0000871a
Faulting process id: 0x168
Faulting application start time: 0x01d01ac1c3aff397
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\windows\system32\windowscodecsext.dll
Report Id: 042b18ad-86b5-11e4-88fc-002454a28a86

Please,  run the DirectX diagnostics tool (32-bit option).
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Similar Messages

  • Skype 7.7.103 'Skype has stopped working' - Windows 7

    I have tried solutions offered by similar posts, but have failed to come up with a solution that works.   http://community.skype.com/t5/Windows-desktop-client/Skype-7-7-has-stopped-working/m-p/4055780#M357080 I have a newly built PC with Windows 7, and when we upgraded to Skype 7.7, it has consistantly given the "Skype has stopped working" message every time I try to use it. I have my DxDiag results attached. Here is the error log entry from my Event Viewer...Faulting application name: Skype.exe, version: 7.7.64.103, time stamp: 0x55b7d8d0
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18869, time stamp: 0x556363bc
    Exception code: 0xe06d7363
    Fault offset: 0x0000c42d
    Faulting process id: 0x15e8
    Faulting application start time: 0x01d0d2f5e88be243
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: C:\Windows\syswow64\KERNELBASE.dll Any help would be greatly appreciated.  Thanks! 

    teflontree wrote:
    Faulting application name: Skype.exe, version: 7.7.0.103, time stamp: 0x55b7d8c2Faulting module name: KERNELBASE.dll, version: 6.1.7601.18869, time stamp: 0x556363bc
    Exception code: 0xe06d7363
    Fault offset: 0x0000c42d
    Faulting process id: 0x848
    Faulting application start time: 0x01d0d476203aae3f
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
    Report Id: 63e01523-4069-11e5-af32-902b3439af4c Thanks for your time and help with thisThe same error message as here, so the solution will also be the same. http://community.skype.com/t5/Windows-desktop-client/Skype-7-7-103-Skype-has-stopped-working-Windows-7/m-p/4077205#M361163

  • Skype 7.5 'Skype has stopped working' - Windows 7

    Skype Crash when starting ... completely uninstalled Skype and re install ...
    dxdiag show no problems
    Here is the vent viewer error:
    Faulting application name: Skype.exe, version: 7.5.0.102, time stamp: 0x556dd64c
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x00000000
    Faulting process id: 0x2dbc
    Faulting application start time: 0x01d0a7d29e496abf
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: unknown
    Report Id: e3e64d6a-13c5-11e5-963e-0050b6c0fe32
    Please advise

    Please,  run the DirectX diagnostics tool.
    Go to Windows Start  and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

  • Skype 7.2 'Skype has stopped working' - Windows 7

    Uninstall Messenger Plus application.  The latest Skype versions will crash when this application is installed. http://community.skype.com/t5/Windows-desktop-client/Skype-keeps-crashing-after-update-windows-7-64-bit/m-p/3868686#M334835

    exago wrote:
    Faulting application name: Skype.exe, version: 7.2.0.103, time stamp: 0x54ef0c1d
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x1a1ca200
    Faulting process id: 0x165c
    Faulting application start time: 0x01d067ef3f24c5f0
    Faulting application path: C:\Program Files\Skype\Phone\Skype.exe
    Faulting module path: unknown
    Report Id: 92edf2cb-d3e2-11e4-abfc-002655c990bcPlease,  run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

  • Skype 7.4 'Skype has stopped working' - Windows 7

    The problem still occur even if I did all the suggestions posted here.Please help me to fixed it.I am in a new verison 7.4 ,this the error file found in event views
    Faulting application name: Skype.exe, version: 7.4.0.102, time stamp: 0x55310e09
    Faulting module name: mfnspadv32.dll, version: 4.0.0.1, time stamp: 0x4ea2f3c5
    Exception code: 0xc0000005

    That didn't help. Problem still persists sir. 
    Log Name: System
    Source: Microsoft-Windows-HttpEvent
    Date: 6/22/2015 11:30:53 AM
    Event ID: 15300
    Task Category: None
    Level: Warning
    Keywords: Classic
    User: N/A
    Computer: RC00945
    Description:
    SSL Certificate Settings deleted for endpoint : [::1]:26143 .
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-HttpEvent" Guid="{7b6bc78c-898b-4170-bbf8-1a469ea43fc5}" EventSourceName="HTTP" />
    <EventID Qualifiers="32768">15300</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-06-22T03:30:53.382742700Z" />
    <EventRecordID>5132</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="6480" />
    <Channel>System</Channel>
    <Computer>RC00945</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="DeviceObject">\Device\Http\ReqQueue</Data>
    <Data Name="Endpoint">[::1]:26143</Data>
    </EventData>
    </Event>

  • "skype has stopped working, windows checking for a...

    Ok, it is two weeks now.  I have been using skype for years with minimal problems.  However, now every time I turn on the computer, it tries to connect and gives me the above message.  I have followed all the tips (all the very complicated in my view steps to name it something old, reinstall, uninstall old, make sure the latest is installed.....) and I continued to get the same message.  Once, it seemed to actually open but the next time I turned on the computer, the same problem.
    Any actual help for this?
    I have windows 7 and the LATEST updated skype (just installed AGAIN) today.

    abhishekalekar wrote:
    I have done all the steps
    1) Reset the Internet Explorer 
    2) Currently haivng the latest version of Skype (7.5.64.102)
    3) Latest and updated version of Windows 8.1 
    4) Internet Explorer version 11.0.9600.17801
    Still Getting 
    Event Viewer
    : Faulting application name: Skype.exe, version: 7.5.64.102, time stamp: 0x556dd607 Faulting module name: mshtml.dll, version: 11.0.9600.17801, time stamp: 0x5536793e Exception code: 0x4000001f Fault offset: 0x00db3608 Faulting process id: 0xcbc Faulting application start time: 0x01d09e3af411afc9 Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe Faulting module path: C:\Windows\SYSTEM32\mshtml.dll Report Id: 9f878ed6-0a37-11e5-bedd-a4db3020abbb Faulting package full name: Faulting package-relative application ID:
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    Abhishek Alekar
    Try to run System File Checker Tool (sfc.exe /scannow)
    http://support.microsoft.com/kb/929833

  • 'Skype has stopped working' problem

    Hi,
    For some unknown reason my Skype has started refusing to work.
    As soon as load it up it logs me in then briefly shows me my contact list for a few seconds before a pop up appears saying:
    'Skype has stopped working
    Windows is checking for a solution to the problem...'
    After another few seconds the pop up changes to saying
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    Any help would be appreciated!
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    Attachments:
    skype.png ‏15 KB

    <script>// function f(e){ if (e.className=="ci"){if (e.children(0).innerText.indexOf("\n")>0) fix(e,"cb");} if (e.className=="di"){if (e.children(0).innerText.indexOf("\n")>0) fix(e,"db");} e.id=""; } function fix(e,cl){ e.className=cl; e.style.display="block"; j=e.parentElement.children(0); j.className="c"; k=j.children(0); k.style.visibility="visible"; k.href="#"; } function ch(e){ mark=e.children(0).children(0); if (mark.innerText=="+"){ mark.innerText="-"; for (var i=1;i<e.children.length;i++) e.children(i).style.display="block"; } else if (mark.innerText=="-"){ mark.innerText="+"; for (var i=1;i<e.children.length;i++) e.children(i).style.display="none"; }} function ch2(e){ mark=e.children(0).children(0); contents=e.children(1); if (mark.innerText=="+"){ mark.innerText="-"; if (contents.className=="db"||contents.className=="cb") contents.style.display="block"; else contents.style.display="inline"; } else if (mark.innerText=="-"){ mark.innerText="+"; contents.style.display="none"; }} function cl(){ e=window.event.srcElement; if (e.className!="c"){e=e.parentElement;if (e.className!="c"){return;}} e=e.parentElement; if (e.className=="e") ch(e); if (e.className=="k") ch2(e); } function ex(){} function h(){window.status=" ";} document.onclick=cl; // </script>
    + <Event xmlns="http://techypapa.blogspot.in">
    - <System>
      <Provider Name="Microsoft-Windows-HttpEvent" Guid="{7b6bc78c-898b-4170-bbf8-1a469ea43fc5}" EventSourceName="HTTP" />
      <EventID Qualifiers="32768">15301</EventID>
      <Version>0</Version>
      <Level>3</Level>
      <Task>0</Task>
      <Opcode>0</Opcode>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2015-01-10T18:45:15.689555100Z" />
      <EventRecordID>1903</EventRecordID>
      <Correlation />
      <Execution ProcessID="4" ThreadID="48" />
      <Channel>System</Channel>
      <Computer>Amit-PC</Computer>
      <Security />
      </System>
    - <EventData>
      <Data Name="DeviceObject">\Device\Http\ReqQueue</Data>
      <Data Name="SocketAddress">[::1]:26143</Data>
      </EventData>
      </Event>

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    Hi, I just now installed the desktop version, I was previously using the other Windows 8 version, not sure what it's called but that doesn't matter. I was trying to call my friend and it said there was a problem with my mic. Well I bought a new mic and came home and it said there was a problem with my mic. I uninstalled it and installed the desktop version, thinking it would work better, but the desktop version tells me that it cannot detect my soundcard and to reboot my laptop. Upon starting up at the welcome screen, I continued to log in, and wait for my programs to load up. I opened skype, it closes without showing up, three more times I do this before running as admin. It tries to load and then gives me the crash report "Skype has stopped working" and says windows will let me know when they find a fix. 

    Please,  run the DirectX diagnostics tool. Go to Windows Start  and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

  • Skype has stopped working in Windows 7

    I was using skype in Windows 7 and from some days to now. All times that I start the session windows told me "Skype has stopped working" and close the program, how I can do to avoid it?

    heinz12 wrote:
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    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
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    Faulting module path: unknown
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    Please, see this:
    http://community.skype.com/t5/Windows/My-skype-kept-stopped-responding-during-voice-calls/m-p/519889...
    In several other similar cases (the same error message) the problem was caused by a virus.

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    RoniB wrote:
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  • "Skype has stopped working" upon launch (7.3) Windows 7

    I have been using Skype for more than a year with no issues but today when I launched Skype it came up with a message saying that "Skype has stopped working" and asked me to send information to Microsoft. Skype will not open at all - this message appears a few seconds after opening it. I have tried opening using admin and reinstalling but Skype still refuses to open.
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    Level: Error
    Keywords: Classic
    User: N/A
    Computer: user-PC
    Description:
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    Faulting module name: WININET.dll, version: 9.0.8112.16526, time stamp: 0x528551da
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    Fault offset: 0x0003cb7a
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    Faulting application start time: 0x01d06f485486ef14
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: C:\Windows\syswow64\WININET.dll
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    Event Xml:
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    <Level>2</Level>
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    <Computer>user-PC</Computer>
    <Security />
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    <EventData>
    <Data>Skype.exe</Data>
    <Data>7.3.60.101</Data>
    <Data>5512d489</Data>
    <Data>WININET.dll</Data>
    <Data>9.0.8112.16526</Data>
    <Data>528551da</Data>
    <Data>c0000005</Data>
    <Data>0003cb7a</Data>
    <Data>11c0</Data>
    <Data>01d06f485486ef14</Data>
    <Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
    <Data>C:\Windows\syswow64\WININET.dll</Data>
    <Data>954b0e64-db3b-11e4-8404-14dae9ceba14</Data>
    </EventData>
    </Event>

    Try first to update your Internet Explorer to the currently latest IE11 version for Windows 7. http://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx If updating will still not help, then run this troubleshooting tool to fix connection issues in Internet Explorer. http://support.microsoft.com/en-us/kb/936211 

  • Skype has stop working error - Skype 7.3 in Window...

    After I log in when I try to call someone I get the error message stating " Skype has stopped working". Here are the error details.
    Problem signature:
    Problem Event Name: BEX
    Application Name: Skype.exe
    Application Version: 7.4.80.102
    Application Timestamp: 55311f54
    Fault Module Name: StackHash_7345
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 09d930d8
    Exception Code: c0000005
    Exception Data&colon; 00000008
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 7345
    Additional Information 2: 7345a7148399166f564dda65c05a82a0
    Additional Information 3: 6eaf
    Additional Information 4: 6eaf4873799ac64ff873ff58c3974ff4
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    Solved!
    Go to Solution.

    First to you need to update your Windows 7 installation to the latest Service Pack 1 (SP1)
    http://windows.microsoft.com/en-us/windows7/instal​l-windows-7-service-pack-1
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  • Skype 7.7 Crashes on Windows 10 | "Skype has stopped working"

    Hi all!First of all, I would like to say that I recently upgraded to Microsoft Windows 10 from 8.1 as of this morning. I love it, but there is one problem; my Skype client won't start up. As soon as I boot it up, it says "Skype has stopped working. Windows will try to find a solution", or something along those lines. I have uninstalled Skype, renamed the folder, disabled my firewall, deleted files in my %temp% and Skype folder, etc. etc. to no avail. When I did a DxDiag it said no problems were found in every category. However. I did find an interesting entry in the log that might be of help, so here it is. (I couldn't paste the whole log because it made my message exceed 20,000 characters) +++ WER8 +++:
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    Response: Not available
    Cab Id: 0
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    P2: 7.7.0.102
    P3: 55aa57aa
    P4: EpocCam.ax
    P5: 0.0.0.0
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    Cab Id: 0
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    P2: 8004acb3
    P3: WNP
    P4: Unknown
    P5: Unknown
    P6: Unknown
    P7: 1
    P8: 244
    P9:
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    supalupi wrote:
    Ok, have since reinstalled latest Skype version and restarted. Error message is the same, event log this morning says: Faulting application name: Skype.exe, version: 7.8.0.102, time stamp: 0x55c4ffc4
    Faulting module name: windowscodecs.dll, version: 10.0.10240.16384, time stamp: 0x559f3bc6
    Exception code: 0xc0000005
    Fault offset: 0x00036f3f
    Faulting process ID: 0xd2c
    Faulting application start time: 0x01d0db5ba48e0145
    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
    Faulting module path: C:\WINDOWS\system32\windowscodecs.dll
      Please,  run the DirectX diagnostics tool. Go to Windows Start  and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

  • Skype has stopped working error 7.5.0.101

    Hi Team,
    My Skype keeps crashing after logging in with pop up message "Skype has stopped working error". I tried uninstall and install several times but not help. I have used Skype since 2010 without issues until now.
    Please help ! Attach is my DxDiag file.
    Solved!
    Go to Solution.
    Attachments:
    DxDiag.pdf ‏27 KB

    Just few minutes ago, Skype has released an update for Skype.
    http://community.skype.com/t5/Windows-desktop-clie​nt/Skype-Fix-for-crashes-caused-by-bad-URL/td-p/3...

  • Skype has stopped working 7.3

     Everytime I open skype and go to make a call, it becomes unresponsive and a window pops up on the screen saying "Skype has stopped working. A problem caused the program to stop working correctly" . I've tried multiple solutions. My IE is up to date, I reset my IE, my adobe is up to date, I've uninstalled and reinstalled, I've deleted the temp folder, I've updated my drivers, but nothing seems to work. Any help is appreciated. 
    Thanks 

    Please,  run the DirectX diagnostics tool.
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

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