Skype-In can't make Group Call

I have two Skype # assigned to my ID. Since my Skype-Out subscription expired, I have been having difficulty with Group calls. Once I add a new incoming call, it automatically put the original call on hold and prompt me with the option of buying a skype credit.  I started experiencing this issue after I canceled my Skype Out subscription. Please I need help fixing this issue because it affects my podcast show. I can no longer take multiple calls at the same.

Alnichols77,  Help has arrived! We understand the importance of needing the phone for work. We encourage you to power your device off and back on. Once this is done, please try again. If you continue to have issues let us know. What device do you have? What zip code are you in? Anyone else having the same issue?  RobinD_VZW Follow us on Twitter @VZWSupport  If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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