Skype Internet DECT phone not working

Hi all,
I tried to get support from Creative but they have been less than useful. ?
?Can anyone answer these two simple questions:
. What is the latest version of the Dect software? I am on v.2.6.0
2. Is there a knowledge base / support section that deals with the DECT phone. I can not locate it. According to the installer I have have access to drivers and the knowledgebase.
My primary issue is I keep getting an? "Access to skype is rejected" message on the Creative application but I have not been able to get any kind of answer as to what this means from tech support. I think I am on to 4 e-mails now. ?
I'm Running XP,? v2.6.0 on the creative software

) Boy, customer support sucks. I've been trying to get my ticket resolved and I still have yet to get any progress. I can't even get these two simple questions answered.
The end of every e-mail says, try the forums, well, no dice here either....

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