Skype iPhone 4 app shows that SMS message fails bu...
Skype iPhone 4 app shows that SMS message fails but still charges me. What's up with that?
I find myself re-sending the same message and paying twice as much. Not good
Hello HugoB,
Thank you for your post.
When you first send a mesage, the status should be shown as Sent. When we receive the delivery notification (Delivered or Failed) from the recipient's carrier, we will display it in your Skype client. However, if we do not receive any confirmation, we retry sending your message for up to 24 hours after which we will automatically refund you if a confirmation is still not received or if the message status from the operator indicates a failure.
If message sending used to work but suddenly stopped, or if the status indicates Delivered but the message was not received, please read this post for how to help us fix your problem:
http://community.skype.com/t5/SMS/SMS-message-not-delivered-but-charged/td-p/808476
Thanks!
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