Skype is not working on my phone

My skype to go number is not working on my cell phone.
I call it and it doesn't ring, the skype menu options do not show up. Its completely without sound, but I can see that the call is going on because its connecting.
I try to call other phones everything works.
Can someone help me with this?
Thank you,
Filipa

Investigating.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
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