Skype keeps freezing when trying to log in with Mi...

I always skyped with a good friend of mine, but his laptop had a hardware issue which got fixed recently, so today we tried skyping again but it doesn't work for him anymore. When he opens skype, he clicks on the login with a microsoft account and then Skype just keeps loading and then freezes, he isn't able to log in at all.
We tried uninstalling the skype and downloading the newest skype and installing that a few times, but the same problem keeps coming up.
We tried deleting the shared.xml file in appdata, but after that Skype is nowhere to be found on the computer and when he installs skype again the file is back.
He has windows 8.1, the newest skype and he uses AVG antivirus, it has always worked like that before. I hope someone can help us out.

Try to reset all Internet Explorer settings:
http://support.microsoft.com/kb/923737
Next reset LAN settings:
Open Internet Explorer. Go to Tools -> Internet Options -> Connections -> LAN settings. Make sure that the only option selected is “Automatically detect settings”.
Next clear all Temporary Internet Files:
Open Internet Explorer -> Tools -> Internet Options -> General. In the section “Browsing history” press the “Settings” button and in the next window the “View files” button. Delete all files from the Temporary Internet Files folder.
Reboot the computer and then try to start Skype.

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