Skype makes it IMPOSSIBLE to cancel subscription &...

I am being sent in a vicious circle in an attempt to cancel our subscription & get refund, this has been going on for over a week. Skype needs some serious actual customer support! I continue to get emails that I CANNOT reply to which gives me a link, which takes me BACK to a page I've already SUBMITTED 3 TIMES!! If Skype won't put down the month and year I created our account, how am I supposed to know? Anyone else document that from about 10 years ago? Wow, giving me serious thought as to remove Skype account altogether. I've wasted valuable, cannot afford it......time on this and am back at square one. Come on Skype, get some SERIOUS EFFECTIVE CUSTOMER SUPPORT!!

There is a Skype FAQ on how to cancel a subscription.  It's rather easy to cancel a subscription.  It actually takes less steps than signing up for one.
https://support.skype.com/en/faq/FA1881
It's was the top item on the list when I typed "cancel subscription" in the skype.com site search box and the commmunity search box (from a user).
https://support.skype.com/en/search?q=cancel+subscription
http://community.skype.com/t5/forums/searchpage/tab/message?filter=labels%2Clocation&location=catego...

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  • URGENT - Impossible to cancel subscription

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    In other words, you are being fraudulently charged for a Skype Number subscription which you did not order or authorize? 
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    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • IMPOSSIBLE TO cancel subscription

    BE CARE OF THESE PEOPLE. I HAVE NO SUBSCRIPTION, BUT IT KEEPS CHARGING AND THERE IS NO CANCEL BUTTON.

    In other words, you are being fraudulently charged for a Skype Number subscription which you did not order or authorize? 
    If yes, please contact Skype Customer Service immediately: here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    Please also alert your payment method issuer.  Take the pro-active measures of changing your Skype account, payment method account(s), and e-mail address passwords.
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Is your online cancellation process intentionally designed to make it impossible to cancel

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    Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help, or...
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  • Cannot cancel subscription to Skype Pro

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    Hi,
    Please contact Skype Customer Service, they will cancel agreement for you
    See: https://support.skype.com/en/faq/FA1170
    If my answer helped to fix your issue, mark it as a Solution to help others.
    Thank You!
    Please send private messages only upon request.

  • Skype won't let me cancel my monthly subscription!

    I followed the steps:
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    correct, using another web browser (or another computer/device if available) works most of the times.  If and only if such still doesn't work, you can also contact customer support for more help;
    http://community.skype.com/t5/The-Skype-Lounge/How-to-Contact-Skype-Customer-Service/td-p/2056783
    CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS  
    MORE TIPS, TRICKS AND UPDATES AT
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  • Cancel subscription skype pro

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    Go to Solution.

    Hi,
    I am sorry to hear that you are having trouble cancelling your Skype Pro subscription. Allow me to help you cancel it successfully from your end.
    You can cancel your Skype Pro subscription at any time by:
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    Did my reply answer your question? Mark it as a solution to help others, Thanks.

  • Cancelled subscription but still active and have b...

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    I took out a free trial in June but changed my mind almost immediately I even cancelled within 5 days but to my surprise I have just been charged with 2 transactions on my Paypal account. God knows why I didn't think to cancel them from my Paypal account at the time but I have now so they will get no more of my hard earned cash. I haven't used the service nor do I want to use the service so I have today opened a dispute with Paypal over the £15 Skype have taken. I would add this is after trying for two hours to contact Skype directly .... Believe me guys don't ever do business with this company unless you want fleecing as they do absolutely everything they can to make it impossible for you to cancel that free trial ... I'm very very angry!!

  • Can't Cancel Subscription and Am Currently Being C...

    I am trying to find out how to cancel my Skype Premium subscription. There are no subscriptions under the "My Subscriptions" area on the homepage of my account. But I can't remove my credit card from my account due to a reoccuring payment to a subscription. This is beyond infuriating and would just like to have my subscription canceled. It's nearly impossible to find and contact customer support directly even when following thier FAQs.

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  • Cancel Subscription doesn't work !!!

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  • No option to cancel subscription

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    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
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