SKYPE Manager has left company

The (sole) administrator for our companies SKYPE Manager account has been made redundant and left the company.
Is it possible to promote someone else in the account to administrator so they can remove the previous admin and take over the running of the account? And if so how?
Many thanks.
Guy.

Dear Readers,
Please do contact Skype Customer Service:
Using Skype in your business
Transform the way your business works with cost effective and collaborative tools.
Contact our solutions team
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Similar Messages

User has disappeared from Skype Manager

Hello,
I received an e-mail over the weekend saying one of the user on Skype Manager removed itself. This is a mistake, the user (argentieres) didn't remove itself, he hasn't even logged into the Skype website. He's the owner of the company.
I need this user back in Skype Manager but I can't add him. I see in the Help pages that if the company has an address in the US, it can't add users with personal accounts. I've been using Skype for years and Skype Manager (at the time Skype for Business or something similar) since 2008.
How can I add argentiers back? I repeat, he never removed himself. I also need to change the country for Skype Manager, which should now be Ecuador, the company moved but I never changed this.
Thank you for your help.
Kind regards,
Claudia

Caaaan someone please help me? This is very important and urgent.
Thanks!

HT201441 Previous user has left the Company and is uncontactable. The company owned iphone is associated with thier account.How do we provide POP to Apple for Apple to dissasociate the device?

Previous user has left the Company and is uncontactable. The company owned iphone is associated with thier account.
How do we provide POP to Apple for Apple to dissasociate the device form the previous users account?
Thanks.

Without the previous user's ID and password, or getting him to remove the phone from his list of devices, the iPhone is useless. There is no workaround for this and certainly where individuals are concerned Apple cannot help.
I have seen a suggestion that Apple may be willing to do this in a corporate situation like the one you are in, but I've seen no confirmation of this. You have nothing to lose by contacting Apple and asking, but don't be surprised if you are told it can't be done. This is a security device and if it was possible to bypass it there would be no point in having it in the first place.
For contact details please see this page:
http://support.apple.com/kb/HT5699

I have 2 Company ipads. They were set up by someone who has left the company. His email address was deleted when he left - so we cannot send a recovery email request. He connected both iPads to 'find my iphone' - and we cant locate his mobile! help!

I have 2 Company ipads. They were set up by someone who has left the company. His email address was deleted when he left - so we cannot send a recovery email request. He connected both iPads to 'find my iphone' - and we cant locate his mobile! help!

If you have the original receipts, you can take them to an Apple Store and they may be able to remove the activation lock. A good lesson learned to have an employee clear a device when leaving.

Need company name change in Skype Manager

My current company name in Skype Manager is "Redmain Network". I want it rename to "Enmain Group". Please help me. [The Skype advice in Company details section of Skype Manager: Important: If you want to change your company's name you'll need to contact customer support to make the change. Contact Customer Support]

Hi, Rameesh, and welcome to the Community,
You will need to contact Skype Customer Service to arrange for a Skype Manager configuration name change. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of continuing and sporadic problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also impede reaching an agent.
Regards,
Elaine

Can I link existing skype accounts to my company a...

We have been using Skype at my company for some time now. Each employee has a personal Skype account they created. I created a Skype Manager account yesterday and am wondering if I can import their existing Skype accounts to merge them with the corporate account I created. Or, do I have to create new account for everyone? Any help would be appreciated. Thanks.

All Apple services use your Apple ID, so just sign into the service using the new ID you wish to use.
You will not, however, be able to transfer items purchased from the iTunes Store from an old Apple ID to a new one, nor will there be any way to change an existing iCloud account to a new one so that any documents or backups stored there will transfer over. Nor any way to change an existing iTunes Match account to a new Apple ID that I am aware of.
Regards.

Skype Manager account - No access

Dear All!
I am one of the administors of our Skype Manager account. Today all administors have got a message that we were removed from our Skype Manager. When we login with our usual user and password no details to our skype manager account is shown. Can somebody help me or has somebody experience what to do now? We had a lots of Skype Manager members because nearly 20 persons from our company are using this account. Furthermore we had money on this account.
Thanks in advance!

Hello Beowolfv
i am able to login in skype account but not able to login in manager.skype.com (Skype manager account) i loaded more than 1200 EUR there by using leagal payment method and suddely got account blocked. i contacted with skype support by chat they replied it happend due to breach of policy. but what policy i breached. even i dont konw.
i was using my skype manager account only you allocate credit to other skype users after inviting them to join me. since they blocked me i lost 1200 euro and more than 2000 euro which i already allocate to customers also lost. all of my members got account blocked message after skype blocked my skypemanager account (javedvoip)
please help me if possible. unblocked my account. or help me to get 1200 EUR credit which is available in my skypemanager account still. give this credit to some other skype manager account
waiting for your kind response
regards
JAVED

Blocked user account in Skype Manager

I have a user in my company that is showing a "Blocked Account" when I sign into our Skype Manager. When I click on his username to take me to more information, I get an error message stating: "Service Unavailable. We're having technical problems. We're sorry for the inconvenience. Please try again after a few minutes."
This has been happening for over a week now, and when I submitted an email suport request to Skype, their support (Rodeline C.) sent me here instead of answering my question. Any thoughts on how I can get this user working? Thanks!
Title text amended for clarity.

cyradm is not part of 10.3.x
To use it you would have to install it first. See here:
http://www.afp548.com/article.php?story=20040814204411280&query=cyradm
And then follow the instructions given beforehand.
Having said that, your issue can be resolved differently. You deleted all mail manually in the file system (not a good idea, but what is done is done). So the mail is actually gone. What you are seing is Cyrus' index. Since you deleted manually the index didn't get updated. To get rid of the problem either reconstruct that users mailbox throgh Server Admin - > Mail or alternatively run:
sudo -u cyrus reconstruct -r user/gordon (assuming that's the user's name)
Alex

Ejected my self out of my Skype Manager group

hello.
i forgot my skype manager admin user password and requested a new one. in that process by some reason one of the skype members saw a notification that my admin user has left the group. and when i now login to my skype manager account its empthy. my user which was only admin in the group is now effectly alone and all the users are in the group unmanageable.
how can i fix this, and how on earth did this happen. i just requested new password link and followed it....
-bjarni

If the user account is associated with an Apple ID, and you know that account password, the Apple ID can be used to reset your user account password.
Otherwise, boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select Utilities ▹ Terminal from the menu bar.
In the Terminal window, type this:
resetpassword
That's one word with no spaces. Then press return. A Reset Password window opens.
Select your boot volume if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select  ▹ Restart from the menu bar.
You should now be able to log in with the new password, but you won't be able to unlock the Keychain. If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it. You’ll need to reset your keychain in the preferences of the Keychain Access application.

Adding a business account to skype manager

I was in Skype manager for my employer and I was an admin. When i was going to add credit to the Skype manager i accidentally left the group. How can i have another admin reattach me to the company?
We havent found any apparent way to do this. I know that you cant delete my name and recreate it as the name will say that its already in use. Advice?

please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype Premium invoice to company

Hi,
I've searched for this topic but I've got nowhere, so I was hoping someone could help me out. My employee has a personal skype account that he also uses for business purposes. As so, he wants to purchase a premium subscription, but the invoice must be made out to the company. As so, when I was in the process of purchase, I noticed that no company information was requested, only personal information. How can I solve this then? I've seen the Skype Manager solution, but no deal, since he does not want to join his Skype account due to the fact he also uses it for private conversations. And no, a new account won't work either, since he has a lot of contacts.
Any ideas?
Thanks,

Hi, hpestana, and welcome to the Community,
I do not know of a way to accomplish this. I suggest reaching out to the Skype Customer Service unit dedicated to Skype Manager. You can use this link: contact customer service or the link on the Skype Manage dashboard.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Wrongly payroll run for one employee, who left company several month ago

Hi all,
There is one case.
One employee left company several months ago and his payroll data was also determined in the system. But the month payroll run included this guy not correctly. And also there are not any change found for his info type data with pc00_m16_uaud. But system shows the payroll administer, who run the payroll this month, changed his payroll master data in infotype 3.
Any suggestion about this case will be appreciated.
Julian

Hi Jullian
A Retro payroll runs if "Earl.pers. RA date" is changed in Infotype 3. This also changes if there is any master data change in any payroll related Infotype like 8, 14, 15 etc. Please check if any data has changed for the employee to cause Retro payroll run.
Thanks

Adding multiple contacts with Skype manager

This support page: https://support.skype.com/en/faq/FA10867/how-do-i-add-other-members-of-my-skype-manager-to-my-contac... indicates that there's an option on the left-hand side to select multiple contacts. I'm not seeing this on the page described, I can only add contacts one by one. Is this feature something I need to "turn on" somewhere in my settings?
In addition, I've noticed in the past month or so, even by adding contacts one-by-one, only around the first 40 people receive the request to be added as a contact. After that, no one receives invites. This is very frustrating for adding all of our business's contacts at the same time.
I've tried this in Mac 10.7.4 and 10.8. I've also switched to a PC, but the same thing happens. Does anyone have any insights?

Just an update (2013 Nov 25). There is now an option to add multiple contact using csv file. Here is a simple direction: Create a csv file with 2 columns 1st column is the email address and the 2nd column is the name of the account. Then go to Members > Add members > create business accounts > then click on Browse..., choose the file you just created and it should be able to import the contacts.

Account suspended after receive "Skype Manager" in...

Hi,
my account was suspended after recieve 2 emails. I didn't accept any invitation but anyway the account was automatically suspended.
Email - 1)
You have been invited to join the Skype Manager called Photothema.
This is administered by harfstvandenhoven
When you become a member of a Skype Manager, the administrator(s) can allocate credit and products for you to use. The administrator(s) will be able to view your credit balance, products used and some other details.
You can accept or decline the invitation by going to your account and signing in with your Skype Name and password. Please make sure that the invitation has been issued by a Skype Manager that you trust and recognize.
The administrator will not be able to assign you credit until you have accepted the invitation.
You can only be a member of one Skype Manager at a time. However, you can easily remove yourself at any time by signing into your account.
Email 2)
The administrator - Photothema Harfst-van den - of the Skype Manager called Photothema has allocated you some Skype Credit. You can start using this feature immediately.
Here's what you have been allocated:
Skype Credit amount: EUR2.00

you may need to contact customer service, here's how;
How to Contact Skype Customer Service
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

Got skype #, can't get into skype manager to set c...

logged in to skype manager, but it requires a company name etc.?? this is just personal stuff. any way to get around this other than to 'fake' info?

Hi, mk1992,
Please access your account dashboard starting by clicking on the link that appears at the upper right corner of the main Skype website page - http://www.skype.com/en/ - where you will see a Sign In "button." If you are on the Skype Support website page, the link at the upper right corner of that page reads Sign In.
It appears you may have misunderstood that the place to sign on to your account information is via the Skype website. You are correct; there is no need to set up or to use a Skype Manager configuration for a personal use account, so therefore this would not the appropriate place to access your account information and would look confusing; please do not input terms if you have no intention to set up a Skype Manager configuration for a business.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

SKYPE Manager has left company

Similar Messages

Maybe you are looking for