Skype not calling even though other users are online

When I try to call someone online I click the video call button, but it doest ring. Neither after restarting Skype and with different users. Please let me know how this can be fixed

Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

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Why does Apple not give a list of error messages and possible solutions? I have the (-54) error continually that has suddenly appeared and cannot find a solution, even though other users seem to have the same problem.

Why does Apple not give a list of error messages and possible solutions? I have the (-54) error continually that has suddenly appeared and cannot find a solution, even though other users seem to have the same problem.

This is a user to user forum. Apple isn't here and won't answer you. You need to contact Apple directly. You can use the Contact button at the bottom of the screen.

Ripped a CD to iTunes, it is showing up in "My Music" but when I sync with my 80gb Classic the ripped CD is not syncing even though other changes I made are

Ripped a CD to iTunes, it is showing up in "My Music" but when I sync with my 80gb Classic the ripped CD is not syncing even though other changes I made are
Have checked device sync settings and it is entire music library and their is plenty of space on ipod to accommodate - have restarted both itunes and the computer and disconnected and reconnected ipod to no avail.
Running itunes on Window machine under W8.1 and ipod software is 1.12

Thanks planb77. Your instructions worked but I had to do a little more than you stated. I did not realize that transferring files to a new computer was not enough. When the iPod synced I was told I needed to "authorize" my new computer to get my iTunes purchases to sync to the iPod. So after the initial sync, I ejected and disconnected the iPod, went into the iTunes store, set up "home sharing" and then authorized the new computer. When that was done I reconnected the iPod and was able to sync all my books and music. The only thing I couldn't do was rename the iPod as iTunes never asked me to. Is there a way to rename it after it has been set by iTunes as "owner's iPod"?

TFS 2013 TfsReports on SQL Server 2014 - rsAccessDenied Error even though all users are granted ALL Roles

We have granted everyone all roles on our TfsReports site. However, all users (except for 2 who are TFS Admins) still get the following errors when attempting to manage the reports:
The permissions granted to user Domain\UserName are insufficient for performing this operation. (rsAccessDenied)
These are the roles we've granted to all "Domain Users": Browser, Content Manager, My Reports, Publisher, Report Builder, Team Foundation Content Manager.
We can't seem to figure out what else might be missing.
Please help.

The issue was reported by one of the Application Support team stating that they have problems with accessing reports in Reporting Services from Team Foundation Server (TFS)
side. By default certain users are part of local domain group having LOCAL ADMINISTRATOR privileges on TFS server, which is by default no issues for those users. Somehow there was a change in the role of certain users where ADMIN access was revoked. However
the users are still part of SYSADMIN group, they were reported the error as follows:
“The
permissions granted to user ''DOMAIN\UserName'' are insufficient for performing this operation. (rsAccessDenied)”
By default the text clarifies that no permission to access the reports and further we have set of roles defined on the Reporting
Services, as follows:
http ://servername/Reports/
Root
BUILTIN\Administrators No
access
DOMAIN\TfsAdmins Content
Manager
DOMAIN\ReportAdmins
Content Manager
More
details
Ahsan Kabir Please remember to click Mark as Answer and Vote as Helpful on posts that help you. This can be beneficial to other community members reading the thread. http://www.aktechforum.blogspot.com/

Extension icons/menus are not visible even though the extensions are enabled. How to fix?

Extensions do not work as they should when enabled. They do not show up in their designated places (status bar, next to address bar, right-click menu). This applies to all extensions. I have disabled, re-enabled, and messed with the options. Nothing seems to work. Is there any way to fix this?
I have tried changing the settings in about:config, but that has no effect, either.

You can delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry. New files will be created when required.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check.

How do I authorize my 100+ previously purchased itunes music that is in protected aac form? It prompts that my computer is not authorized even though it is.

How do I authorize my 100+ previously purchased itunes music that is in protected aac form? It prompts that my computer is not authorized even though it is.

are you saying that your computer is autharized from guessing, or do you know it is becuase it says it. in itunes, go to the advanced tab and the last option in that tab should be either aurhorize, or de-authorize. What does it say?

HT2953 i-tunes could not be used because the original file could not be found.could not locate.this error occurs on most of my songs in my library and will not play even though they are in my i-pod and play with no trouble.can anyone please help?

i-tunes could not be used because the original file could not be found.could not locate.this error occurs on most of my songs in my library and will not play even though they are in my i-pod and play with no trouble.can anyone please help?

I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???

In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???

Hi lepyykko,
If I understand your question, you are trying to update your iPhone, but you are seeing an error message that iTunes for Windows is not installed, is that right? The first step is to get iTunes successfully installed on your computer. Then backup the iPhone before updating the iOS software.
Are you seeing any error messages when you try to install iTunes for Windows?
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
Are you able to update your iPhone wirelessly?
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT204204
Before you update
Back up your device to iCloud.
Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
Plug in your device to a power source.
Tap Settings > General > Software Update.
Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201263
I hope this information helps ....
- Judy

In mail attachments are not deleted even though mail is deleted

In mail attachments are not deleted even though mail is deleted

Check on your server to see what maiul options are selected. If your mail account is set to "download all attachments automatically", that may be an option you want to de-select.

Infotype for Bank details not highlighted even though user has access

Even though a user has Bank details maintain role with P_PERNR object's authorisation field as R and W, in his PA20 - Personnel data tab - In infotype text- for Bank details there is no tick / correct mark. Doesnt the tick mark depend on all the authorisations that a user has or can perform? Please help me to understand it clearly

Thanks for the input, I just want to clarify one more point that the user i am reffering to is an old user and his details such as bank information should have been maintained. But in this case the user / HR has not maintained it and once it is maintained it will show as tick mark is it ?

When I get a message it only vibrates even though all sounds are on and when someone calls the sound works perfectly normal.

when I get a message my iphone 4s only vibrates even though all sounds are on and when someone calls the sound works perfectly normal.

Try a reset. To reset the iPhone, press and hold the home and sleep/wake buttons until you see the Apple logo (ignore the slide to power off prompt). If that doesn't work, perform a Restore via iTunes (from backup).

Hey guys, when i try and log in to itunes, even though the details are correct it is showing up as an error and not allowing me access to my account.. could anyone help??

Hey guys, when i try and log in to itunes, even though the details are correct it is showing up as an error and not allowing me access to my account.. could anyone help?

what is the error?

HT4059 Why are books not available even though they appear as search results in Apple Canada iBook Store?

Why are books not available even though they appear as search results in Apple Canada iBook Store?

You can only buy from your own country's store - to be able to buy from another country's store you need a valid billing address in that country and be in that country when buying from it. You can try requesting that they be added to US store, but ultimately it's the book's publisher that will have to grant Apple a license to sell it there : http://www.apple.com/feedback/itunes.html
Are they available in other ebook stores/apps that you have access to e.g. Amazon/Kindle, Nook, Kobo etc ?

I have Lion on my IMac and it is hooked up to I Cloud, however, even though all settings are correct I am not getting auto sync of calendars to my I Mac from my IPHone 4S or my iPad 1. Neither am I getting Photfrom my IPhone to my I Mac?

I have Lion on my IMac and it is hooked up to I Cloud, however, even though all settings are correct I am not getting auto sync of calendars to my I Mac from my IPHone 4S or my iPad 1. Neither am I getting Photfrom my IPhone to my I Mac?
Can someone set me straight?

Check system preferences to make sure you have iCal and your photostream checkmarked to TRUE.
If you still have problems, give us more details.
Also, make sure the calendar in iCal you're using/looking at is not "On My Mac", but actually an iCloud one.

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. how do I fix this?

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. It says that i have to authorize my macbook and sign into iTunes, but then says its already authorized. How do I fix this?

Hi stuartbonk,
Welcome to the Support Communities! Here are some steps you can try if you keep getting asked to authorize your MacBook for iTunes:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
http://support.apple.com/en-us/HT203160
If you authorize your computer to play your iTunes Store purchases, but you can't play them and iTunes keeps prompting you to authorize, try these suggestions.
Authorize your purchases from an administrator account
To authorize your purchases from an administrator account, follow these steps:
Log in to the administrator account.
Note: If you don't have access to an administrator password, you'll need to contact the administrator of this computer. If this is a work computer, this may be your IT department.
Make sure you have the latest version of iTunes installed. You can download the latest version free.
Choose Store > Authorize Computer.
Enter your iTunes account name and password.
Note: If you have multiple accounts, you'll need to log in to the iTunes Store and authorize each account separately.
Quit iTunes.
After you've authorized your computer on your administrator account, you'll need to log out and log back in to the user account you'd like to play your purchases from. Once you're logged back in, simply open iTunes, select an iTunes Store purchase in your library, and click Play. The item should begin to play.Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.Remove the SC Info folderIf you're still unable to authorize your computer to play your purchases, you may be able to resolve your issue by removing the "SC Info" folder. To do so, follow these steps:
OS X
Quit iTunes and any other open applications until only Finder is open.
Choose Go > Go to Folder.
Type /Users/Shared/SC Info and click Go.
If Finder is not already set to column view, set it by choosing View > as Columns.
Select the SC Info folder and move it to the Trash by choosing File > Move to Trash.
Restart the computer and open iTunes.
Authorize your computer to play your purchases. Note: If you have multiple accounts you'll need to authorize your computer for each account. For more information on how to authorize your computer, see this article.
Last Modified: Dec 16, 2014
I hope this information helps ....
- Judy

Skype not calling even though other users are online

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