Skype not detecting working webcam

when i push video call problem with playbacdevice always pops up i dont have a mic or speakers hooked up does that matter what do i do to fix this when i go to video settings i can see myself in cam but just wont work in chat can someone please help me with this and ty

Please, run the DirectX diagnostics tool (32-bit). Run dxdiag.exe (Start - Run or Win key +R) then press enter or click "OK". Once the diagnostics completes, "Save All information..." to a text file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.
(i.e. compress DxDiag.txt ---> DxDiag.zip)

Similar Messages

  • Skype not detecting working webcams

    I've been having this same problem for a couple months now. Skype starts up fine; I can do voice calls and texts fine, but some reason Skype does not recognize my intergrated webcam on my laptop. The webcam works fine, I've tested it on other applications. I also tried attaching an external webcam and Skype does not recognize that either.  I currently am running the most recent version of Skype (7.6.0.105).  I've tried uninstalling/reinstalling an older version of Skype as well (6.1.0.129 and 6.14.0.104) and neither of them work.  I've attached the DxDiag as a zip file. Thanks in Advance!

    Please,  run the DirectX diagnostics tool. Go to Windows Start  and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

  • Skype not detecting my webcam, please reply..

    Hi, I am currently using the built-in HD Webcam 101 on my laptop for Skype. This is my exact laptop: http://h10025.www1.hp.com/ewfrf/wc/product?product=4229965&lc=en&cc=us&dlc=en&lang=en&cc=us 
    I've been able to use the video call perfectly fine up until this past week. Skype is not able to detect my webcam at all and on my Device Manager, my HD Webcam 101 says that it is working properly.
    I've tried disabling and then enabling it. It works! But, the same issue re-occurs whenever I restart my laptop. Obviously, I don't want to keep doing that procedure just to get it working. Is there anyway you guys can help me fix this issue? It is becoming a big problem because I make a lot of business video calls over Skype. Thanks...hope I get a response asap.

    Are you starting Skype automatically when you start Windows, or do you start Skype manually after Windows is already running?   If you're starting Skype with Windows, try changing to letting Windows start before starting Skype to see if that makes any difference.
    When Skype doesn't detect your webcam, if you click on Tools > Options > Video settings, what does it say in the "Select webcam" box?    If you click on the pull down arrow next to that box, are there choices that can be selected there?
    If there is nothing that can be selected in Video settings, and since you weren't having this problem up until recently, you can try recetting your Skype configuration files with this procedure:
    Quit Skype.  Hold the Windows key and type r.  In the box that comes up type %appdata% <enter>.  Scroll down to find the \Skype folder and rename it something like \Skype_old.  Restart Skype.
    Note:  Renaming the Skype folder will move IM and call history to the renamed folder.  They can be recovered with a few extra steps.
    Please note: I do not respond to requests for help via Private Message.

  • Skype not detecting HP Webcam

    Hi, 
    I have a HP Pavilion DV3000 series laptop with Windows Vista Home Premium 32-bit. After the recent update of my Skype to 6.20 skype is not detecting my in-built webcam. I tried installing the older version as per other threads found in the community but Skype is not allowing to login with it.
    Please help me to resolve this as it is very disappointing to see an update has made skype of no use.
    Thanks in advance.
    Solved!
    Go to Solution.

    Please,  run the DirectX diagnostics tool (32-bit version).
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

  • Skype not detecting camera

    Skype is not detecting my camera, even though it is working just fine. I tried using my camera with webcamtoy and it had no trouble at all. I have also used this same camera before with skype, with no problems, a long time ago (about 1 year and a half), but for some reason it is not working now. My laptop is an Asus K53sv, and the camera is the one that comes integrated with it, a 0.3 Mega Pixel Fixed web camera. Can someone help me please? I would like to be able to use video calls without having to buy a new camera...
    Solved!
    Go to Solution.

    zelja_cro_2010 wrote:
    Hi!
    I have problem with my Skype. I installed USB Quick camera. Camera work in other programs, but doesn't work in Skype... My PC: Windows XP (Microsoft Windows XP Professional Version 2002 Service Pack 3; Computer  AMD Athlon™XP 2000+ 1.67 GHz 1,00 GB of RAM). I tried some version of Skype. But nothing doesn't work... Camera can't be recognize… Which version of Skype should i install??? Please, help me...
    Unfortunately there is no Skype version available that will work with video on your computer. You have an old CPU without support for the SSE2 instruction set. SSE2 is now an absolute requirement for video being enabled on Skype.
    https://support.skype.com/en/faq/FA12252/why-can-t-i-make-video-calls-on-the-latest-version-of-skype...

  • Skype not detecting webcam. Again.

    So, I had this problem a while ago and downgrading to an older version of skype fixed it.
    Now, however, I was forced to upgrade to the latest version of Skype again because it would no longer connect with the older version, and ust like before it refuses to acknowledge that I have a webcam.
    Using windows 7
    Latest version of Skype
    Updated drivers
    USB 2.0 UVC 1M webam (built in)
    Solved!
    Go to Solution.

    inga-krang wrote:
    Помогите , пожалуйста, камера без драйверов, в устройствах есть, работала почти год и вдруг перестала, в настройках комп ее видет. Собеседника я виже, а он меня нет, что случилось и как исправить. Спасибо.
    Please,  run the DirectX diagnostics tool (32-bit version).
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

  • HELP! iMovie Not Detecting My Webcam

    My Webcam Is A Panasonic NVGS-60 Camcorder Connected Via USB To My MacBook White And I Can Not See Why It Isn't Working. It Works With Photo Booth But Not iMovie '08. Please Help ASAP As I Need It For My Vodcast.
    John Coles

    I'm having a similar problem, but I AM using a firewire cable. Panasonic PV-GS85. I've tried two different Macs and two different Firewire cables, and neither iMovie nor the Mac seem to recognize the camcorder anymore. Is there a driver that is missing from a recent Mac update or what? I used the camera with this same computer for over a year with no problems - the problem has only started since a software update occurred.

  • Skype not projecting with webcam

    I changed out my monitor (larger) and now I cannot project thru my webcam which was working perfectly with my other monitor.  I can receive both picture and voice, but I just can't project.  How can I fix this problem?  I tried to reinstall the software, but it says that it is incompatible now.  Why?  I have Windows XP with a service pack 3.

    Please, run the DirectX diagnostics tool (32-bit). Run dxdiag.exe (Start - Run or Win key +R) then press enter or click "OK". Once the diagnostics completes, "Save All information..." to a text file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.
    (i.e. compress DxDiag.txt ---> DxDiag.zip)

  • Skype not detecting My Beats audio soundcard?

    If anyone can solve the problem of everytime I want to call or join a call, my skype says "Problem with playback device". And the call quality button looks like this - http://puu.sh/aeEtV/7ad8756f65.png 
    I'm running Windows 8.1 on an Envy h8-1400z series. I think its something to do with the soundcard but I want an exoerts opinion. 
    Thanks!

    Someone please help

  • Logitech c920 Webcam not Detected in Skype 7.6.0.103

    My Logitech C920 Webcam was working perfectly...and still works on all other apps on my PC (Windows 8.1) desktop.....but now Skype does not detect the webcam at all so no video calls.  I'm missing my grandsons...  Can anyone help me? Thanks.Michael...

    WHOBRADIO wrote:
    My Logitech C920 Webcam was working perfectly...and still works on all other apps on my PC (Windows 8.1) desktop.....but now Skype does not detect the webcam at all so no video calls.  I'm missing my grandsons...  Can anyone help me? Thanks.Michael...Please,  run the DirectX diagnostics tool. Go to Windows Start  and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

  • Dv7t Quad - Windows 7 64bit - Internal HP Webcam not detected by Device Manager

    New system - one re-install of Windows 7 Ultimate, 64 bit.  All else is running as expected.   (SimplePass is even cooperating.)  Webcam is missing from the Device Manager.
    I believe the onboard (internal) HP TrueVision HD Webcam worked originally (after purchase).  I reinstalled the OS (fighting with SimplePass - story not worth telling).  Never checked the webcam.  Weeks later...  The webcam is not detected and is not listed in the Device Manager.  Speccy64 (freeware used to detect and monitor all sorts of system specs) does not see the webcam.  Skype does not see the webcam.  YouCam software does not detect the webcam.  Nada, zip, zero: No webcam.
    I've already "chatted" with HP, requested, and reinstalled the webcam driver.  No luck, there.
    BIOS is up to date (F1.A 7/20/2011).  (Everything is up to date - the laptop is new and is constantly updated.)
    I'm open to the obvious, that of returning to "factory rebuild", but it's a headache to avoid so soon after just getting this beast where I want it.  I do have a recovery disk and assuming it has anything more than just more drivers on it, it may be useful if I could figure out how to use it.
    Ideas? 
    Thanks in Advance!
    Kind Regards,
    Dragon-Fur
    This question was solved.
    View Solution.

    There is no harm in recovering your Notebook to factory state but I highly doubt that would fix your issue. 
    It could be a faulty webcam module which is not been recognized. I suspect you might have to send the Notebook in for a warranty repair to get it fixed .
    //Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
    I am an HP employee!!

  • Tips for when your webcam is not detected

    EDIT:  If you have recently upgraded to Windows 8 and are experiencing this issue please read this document.
    Here are some tips for resolving a webcam not detected problem.  I see this question get asked a lot so here are the steps you should take to resolve the issue.
    To begin you should make sure the device is being detected by Windows.  The following instructions are for Windows 7, but should be very similar for Windows Vista and Windows 8. 
    Option 1: Check Device Manager to make sure it is working properly.
    Click your Start button, type “Device Manager,” and press Enter.
    Once Device Manager loads click “View” and then “Show Hidden Devices.”
    Locate the “Imaging Devices” section.
    Note whether you see the webcam here.
    If the webcam is listed, right click it and verify that it is not “Disabled.”
    If webcam is listed and not disabled, move onto Option 2.  If the webcam is not listed you will move onto Option 4. 
    Option 2:   Allow Windows to Re-install the device.
    While still in Device Manager right click on your webcam and select “Uninstall”
    If prompted select “remove driver and driver package.”
    Reboot your notebook and allow Windows to attempt to reinstall the webcam.
    If Windows detects the webcam verify the functionality of the webcam.
    If Windows does not detect the webcam and install it move onto Option 3.
    Option 3:  Manually install the drivers for your webcam. 
    Use this website to determine your product/model number. 
    Visit the HP Support Page and use this product number to visit your product’s specific page.
    Go to “Drivers and Software” and locate the driver for your webcam.  NOTE: the drivers for the webcam are sometimes bundled with the YouCam software.
    Download and install this driver.
    Reboot the PC.
    Verify functionality. 
    Option 4:  Manually re-detecting the hardware.
    Disconnect all external devices.
    Shut down the notebook.
    Remove the battery and AC power.
    Press and hold the power button for 10-15 seconds.
    Reinstall the battery and AC power.  Then turn the notebook on.
    Once Windows is loaded go back to Device Manager.
    Selection “Action” and then “Scan for hardware changes.”
    If Device Manager detects the hardware allow it to install.
    If Device Manager does not detect the hardware see Option 5.
    Option 5: System Restore and System Recovery. 
    This is outlined very well in this document.  Note that any data that is not backed up prior to a recovery will be lost.
    Options 6: Repair or replacement.
    If none of these solutions have worked for you it is likely that you are experiencing a hardware failure.  It is possible to replace the webcam or reseat a loose ribbon cable.  However, this is one of the more difficult repairs on the notebook.  If you would like to attempt this repair you can visit your notebook’s support page and navigate to the “Manuals” section.  There is normally a “Maintenance and Service Guide” for the notebooks, this will cover the disassembly of the notebook.  You can then use HP Parts Surfer to locate the part for your notebook.
    If you do not wish to attempt a repair yourself you can inquire with HP about a repair.  For customers in the US/Canada you can call 1-800-474-6836.  If you’re not in this region you’ll need to visit HP’s Support Site to get your area’s contact information. 
    Please click the white star under my name to give me Kudos as a way to say "Thanks!"
    Click the "Accept as Solution" button if I resolve your issue.
    This question was solved.
    View Solution.

    I hope everyone finds this information helpful!
    Please click the white star under my name to give me Kudos as a way to say "Thanks!"
    Click the "Accept as Solution" button if I resolve your issue.

  • Skype can't detect mt webcam since I updated to la...

     Hi
    I have an Advent Modena 202m and since I updated to the latest version (7.0.85.102) skype cant detect my webcam even though my webcam is switched on. I hit fn+f7 and it tells me the  webcam is switched on. 
    Any ideas? Thanks.

    Please,  run the DirectX diagnostics tool (32-bit option).
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

  • Pavilion dv6929nr laptop - Webcam not detected

    Pavilion dv6929nr (part number: FN553UA)
    Windows 7 Home Premium 64b
    After clean install of Win7, webcam is not detected by operating system. Chipset drivers already installed. Intel Mobile 965 detected and operating correctly. Smartcard reader detected and operating correctly. Attempted to install YouCam software from HP support; could not detect the webcam.

    You need to replace the webcam. They go out frequently.
    http://www.ebay.com/itm/HP-dv6000-dv6700-WebCam-/330759722326?pt=LH_DefaultDomain_0&hash=item4d02d0d...
    http://www.ebay.com/itm/HP-Pavilion-15-4-dv6000-Original-Web-Cam-Web-Camera-with-Cable-GLP-/25109918...
    Post back if you need detailed replacement instructions.

  • WEB CAM IS NOT DETECTED

    Last one month.. wn i opned youcam.. disply ths msg..  "NO WEB CAM DETECTED. TRY PLUG IN NEW WB CAM.. AND SURE TO ON YOUR INTEGRATED CAM.."" im unble to on during skype n also fb video calling.. what shold i do??

    Hello @PARTHA_BISWAS ,
    Welcome to the HP Forums!
    I understand the computer is not detecting the webcam. I will do my best to assist you, but first I require the following information:
    1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your notebook product number
    2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
    3. Does this occur on certain programs, or all programs?
    4. Have you installed any new software or drivers on this computer, before the issue appeared?
    5. Have you tried another webcam to see if one does work?
    Additionally, if the issue just began occurring, I would perform a system restore. I want you to bring the computer back to the earliest restore point possible, in an attempt to dodge whatever caused the issue. Here is a document on how to perform a System Restore: System Restore
    Mario
    I worked on behalf of HP.

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