Skype Number can not receive a call

The Skype Number that I purchase can not receive calls when online. what can I do?

Hi, Onsky, and welcome to the Community, Please check first if the instruction provided in this FAQ article does not resolve this problem:https://support.skype.com/en/faq/FA10615/why-am-i-not-receiving-calls-to-my-skype-number Regards,Elaine

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    Please review our Skype Fair Usage Policy
    https://support.skype.com/en/faq/FA10364/what-is-the-fair-usage-policy-for-unlimited-subscriptions?f...
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    Did my reply answer your question? Accept it as a solution or give me a Kudo to help others, Thanks.
    If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.

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  • If i have a US Skype number, can I be called in ca...

    if i have a US Skype number, can I be called in canada and elsewhere?

    Yes: http://www.skype.com/intl/en-us/features/allfeatures/online-number
    "The number that reaches you – wherever you are"
    "An Online Number (also called Skype number) is a number anyone can call you on from their mobile or landline - and you answer on Skype, no matter where you are. And with every Online Number you also get voicemail included. Then when family and friends call your Online Number and you're unavailable, they simply leave a message which you can listen to the next time you sign in to Skype."
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • My Skype number is not the number presented when m...

    My Skype number is not the number presented when making outbound calls. My subscription had expired but I renewed a day later. My account shows that my Skype number is still active. What do i need to do?

    Hi, Atiya85, and welcome to the Community, Please first check if the instruction in this FAQ article does not resolve this problem:https://support.skype.com/en/faq/FA10615/why-am-i-not-receiving-calls-to-my-skype-number Otherwise, please contact Skype Customer Service for further assistance in diagnosing and rectifying the issue.  We here in the Community do not have the tools to do this. Regards,Elaine

  • My skype number is not active

    my skype number is not active this is my number [redacted for privacy]i call this number but is busy not riningi hope to check this problem thanks u 

    Hi, Atiya85, and welcome to the Community, Please first check if the instruction in this FAQ article does not resolve this problem:https://support.skype.com/en/faq/FA10615/why-am-i-not-receiving-calls-to-my-skype-number Otherwise, please contact Skype Customer Service for further assistance in diagnosing and rectifying the issue.  We here in the Community do not have the tools to do this. Regards,Elaine

  • My Skype Number always shown busy when call

    Since I bought my skype number it is always shown busy. Can you help? 

    Hi, Psalamon, and welcome to the Community,
    Please contact customer service to request assistance with this. 
    Also, when you say, "My skype number is constantly busy when I am called (and I am not using it!),"
    ... please note that the Skype Number will not "ring busy" - if you are using Skype, incoming calls would be diverted according to your Tools -> Options settings.  The Skype Number provides a phone number for people to reach you, but the number has nothing to do with outbound calls you place.
    Hope this makes sense!
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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