Skype number discount

Having purchased a subscription AFTER paying for a Skype phone number, how do I receive my discount next time payment is due on the phone? (Renewal option still shows full price for next phone number payment).
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Yes, that does sound silly, but I'm pretty sure you are right. I was afraid to do that and lose use of my phone number for any length of time, or worse, have to change phone numbers. Your reply offers some assurance that I won't be so inconvenienced if I cancel and repurchase. I was just automatically renewed for another three months at the nonsubscriber rate, so I'll have to wait awhile to "cash in" on your advice. But it's good to know for next time, so thanks!

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Skype number and subscription discount not showing...

I am trying to renew my skype number and monthly subscription, but this time I am not receiving the discount that I normally see each quarter when I renew. Any thoughts?

Hi,
It is because you don't have an active Skype subscription on your account.
Only ACTIVE subscription allows you to receive a discount on your Skype Number.
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

Skype Number not discounted

Good morning,
I have just purchased a US Call Plan with Skype for $2.99 a month. I was told that the new rate would be $12 for 3 months on the Skype Number. However when I go to checkout it is still stating $18. What can I do to get the $12 for three months?
http://prntscr.com/slg1k

Nevermind. I guess your system needed 30 minutes to update as it finally fixed the price.

My Skype number had been renewed but I'm not getti...

I have an active subscription at the moment, so I'm expecting my Skype # will get a discount when it renew.
However, I was charged full credit, what's going on? Can I arrange to get a refund on the incorrect transaction and re-subscript to my skype number again on a discounted rate?
Thanks,
Ray
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Hi, RaymC, and welcome to the Community,
Please contact customer service for more information as we here in the Community do not have access to accounts to review the details of what renews and when on your account.
Apologies for the run-around or for any confusion!
Best regards,
Elaine
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Cost for Skype number

How much does it cost to get a Skype number? Monthly/yearly fee? Is this included in subscription fees?
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chrielisa wrote:
1. How much does it cost to get a Skype number? Monthly/yearly fee?
2. Is this included in subscription fees?
Hello and welcome to the Community.
1. A Skype Number costs $18.00 for3 months or $60.00 for 12 months. You will receive a 50% discount if you are subscribed to a Call Plan and purchase the Skype Number for 12 months or 33% discount if you choose the 3 month option. Make sure you purchase the Call Plan (Subscription) BEFORE you purchase the Skype Number. The discount will be applied at check out.
2. No it's not.
http://www.skype.com/en/features/online-number/
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Price for skype number and yearly subscription

Hi,
I would like to get a skype number and get a yearly subscription for unlimited calling to america. I understand that there is a discount for doing them together though I cant seem to find what it is and how much it will cost me monthly for such a plan.
Also am I correct that I can use the above plan with my smart phone?
Thanks for your help.

Hi and welcome to Skype Community.
You can get a discount when you purchase a Skype Number depending on which subscription duration you prefer. However, this may only happen if you have an active calling subscription during your purchase.
What you can do is to buy the calling subscription first to the country of your choice. Specific details including the price can be viewed here:
http://www.skype.com/en/rates/
Just type the country you prefer on the search box and press Enter.
After a successful purchase, you may then buy a Skype Number next. You may get a 33% discount for a 3 month subscription and up to 50% discount for a 12 month subscription.
You may learn more about Skype Number from here:
http://www.skype.com/en/offers/skype-number/
And yes, you can use Skype on your smartphone as long as the device you have is Skype-supported. Check out which mobile phones are currently supported by Skype from here:
http://www.skype.com/en/download-skype/skype-for-mobile/
Hope this helps.
Did my reply answer your question? Mark it as a solution to help others, Thanks.

Overpayment for Skype number

I am looking at my bank statement and am seeing where I was charged twice for my Skype number. This may have happened when I click to confirm twice when ordering the number. How could I correct this?

chrielisa wrote:
1. How much does it cost to get a Skype number? Monthly/yearly fee?
2. Is this included in subscription fees?
Hello and welcome to the Community.
1. A Skype Number costs $18.00 for3 months or $60.00 for 12 months. You will receive a 50% discount if you are subscribed to a Call Plan and purchase the Skype Number for 12 months or 33% discount if you choose the 3 month option. Make sure you purchase the Call Plan (Subscription) BEFORE you purchase the Skype Number. The discount will be applied at check out.
2. No it's not.
http://www.skype.com/en/features/online-number/
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Where can I find out how much a Skype Number costs...

So, I get an email on Skype numbers. I click because I am interested and all I get in a bunch of fluff about how great it is. There is nothing that I can find about cost, anywhere. Is it under prices? No, or at least I did not that I see after clicking on every single option.
What is Skype hiding? The information should be there after I click from the email or at the very least after one additiona click. I shouldn't have had to go here to the community board to find out, and yet the only search that generated the information was the one here on the Community Board.
Enough of this manipulative crap. Skype needs to honest. Because of Skype's lack of transparency -- that i cannot be sure what I am buying -- my opinion of Skype is the lowest possible.

Hi, JohnB47,
Please permit me to clarify:
JohnB47 wrote:
So, my understanding is that all I would pay is the ongoing subscription for the phone number,
Correct! A Skype Number subscription is not bundled with other subscriptions or features. However, if you purchase a subscription first, a Skype Number is offered at a discounted price.
JohnB47 wrote: plus the call charges -
Correct! You will need either to Buy Skype credit or a Skype subscription in order to cover the costs of calls placed to fixed lines or mobile numbers from Skype.
JohnB47 wrote: i.e. there are no other recurring costs?
As long as outgoing call costs can be covered by the call subscription you purchase, there should be no additional costs. If you do attempt to place a call which falls outside what the call subscription covers, you will see a pop-up message indicating you would need to purchase credit to cover those charges.
To gain a clearer understanding of Skype subscriptions, I recommend a read through this FAQ article: https://support.skype.com/en/faq/FA10414/how-do-subscriptions-work
Here is a link to the library of FAQ articles dedicated to Skype Numbers (formerly known as an "online number:" https://support.skype.com/en/category/ONLINE_NUMBER_SKYPEIN/
Kind regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype Number for the Channel Islands

I am new to Skype and am trying to get a Skype number but am unable to get one as I live in the Channel Islands, least it looks that way, is there anyway around this? I would like to use skype to contact my mum who lives in SA via Video maybe I do not need a number, sorry if all these statements seem rather random!

Hi, telephony in the Channel Islands is complex. The Channel Islands are part of the British Isles but not part of the UK (Isle of Man is same too).
These offshore islands still use the +44 UK internatinal prefix, but when phoning from the UK by either landline or mobile the calls are classified as international and a premium is applied. This charge is particularly hefty from mobile networks and can be as much as 70p/min (T-mobile). UK telecom providers no longer include calls to offshore islands in their UK inclusive call bundles, however Channel Island providers do include calls to the UK in their inclusive bundles.
The good thing about Skype is that it doesn't differentiate between offshore islands and the UK, you get charged for the same +44 rate which currently stands at 1.7p/min to landlines and 5.8p/min mobiles on PAYG. The rates are even better in bundles.
You have several choices, you can video chat with your mother in SA for free via Skype provided she's on Skype and is able to use a PC or mobile device. You could buy a UK Skype number for people to contact you on or you could buy a SA number on Skype so friends and family in SA could keep in touch with you at local call rates.
If you buy a Skype subscription (bundle of calls) first, you then get a 50% discount on a Skype number purchase which is well worthwhile.

Skype number and calling subscription: how can I r...

I would like to know how to renew my Skype number for one-year instead of three months? I initially paid for a full year, but the auto renewal only went for three months. I would like to take advantage of the larger discounts by renewing for a longer period.

Hi, Tambor_Skype, and welcome to the Community,
Yes; you will have the same number -- as long as you reactivate your number within the 90 days following your Skype Number subscription's actual expiration date. While it appears to be a convoluted process, I can attest to the fact that it works.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Wanting a skype number in Chicago IL

I have just purchased a subcription for unlimited calls to the USA for a year.
I also want my friend to be able to phone me from his mobile in Chicago IL, so i was trying to puchase a skype number, so i put the state in then i went to put the area code it but it would not let me, no numbers came up either!! so i thought i would select another state and did quite a few and the same thing happened with them.
How can i find out if there are any skype numbers available? or is there a problem with getting a number for the USA ?
Thanks

marky000 wrote:
The following however suggests such a trick may not be possible : "Note that before you can set up a Skype Number for certain countries, you need to provide proof of residence." (although since I am in Australia at the moment and a resident, it shuldnt be a problem for me).
this only applies to CERTAIN countries (the majority of countries where Skype Nunbers are offered do not have this restriction) -- click here for more details https://support.skype.com/en/faq/FA256/how-do-i-set-up-my-skype-number#4
otherwise Skype Numbers work as you have outlined -- you get an Australian number that the expected callers will ideally call at local rates, and your signed in Skype client magically rings wherever in the world you are physically located
buy a calling subscription before buying your Skype Number and you qualify for up to a 50% discount on your Skype Number (depending on the subscription length that you choose)
Regards,
Neil

How to change a Skype number without cancelling the subscription?

Hi there,
I had purchased a Skype number of UK and it works well but now for some security reasons, I wish to change the number but without giving up my subscription. Is there a way to do this?

Hi, Supermom1110, and welcome to the Community, Simple answer: no. A Skype Number subscription is tied to the number. For clarification, a Skype Number subscription is separate from and unrelated to a Skype Calling Subscription which offers discounted prices for placing calls to land lines (and in some cases, mobile numbers). Regards,Elaine

Skype number and TOM service

If I use the Skype TOM app because I am located in China, can I still make and receive phone calls using my Skype number?
Will Skype Connect and Skype Manager also work or are they seperate systems?
Thanks

Hi,
It is because you don't have an active Skype subscription on your account.
Only ACTIVE subscription allows you to receive a discount on your Skype Number.
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

Purchasing skype number and subscription

Hello community, I am a new member to Skype. I'm a bit confused about the fees and subscriptions. I was about to purchase my Skype number and once it got to the payment screen, I saw that it read, "Skype number, 3 month subcription, etc." So my question is, are the monthly subscription rate and Skype number separate fees?
Am I to pay for the Skype number AND minute package every 3 months, together?

Hello
A Skype Number is for you to receive inbound calls from your contacts. You can't make calls from one. Contracts are for either 3 or 12 months.
If you just want to make calls you don't need a Skype Number.
Calling Subscriptions are monthly with discounts for longer term commitments.
Skype Number Skype subscription
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Using a Skype number in another country?

Hey all, take a look at this link:
https://support.skype.com/en/faq/FA247/how-much-will-it-cost-my-friends-to-call-my-skype-number
Im in Australia and will be travelling overseas soon. Can i buy a Skype number with an Australian area code and use that in another country, e.g. Thailand.
More importantly, wouldn't this mean that my friends calling me from Australia would only be calling me on local rates, since I am essentially tricking the system by pretending I am in Australia.
The following however suggests such a trick may not be possible : "Note that before you can set up a Skype Number for certain countries, you need to provide proof of residence." (although since I am in Australia at the moment and a resident, it shuldnt be a problem for me).
Just seems to good to be true.
Thanks

marky000 wrote:
The following however suggests such a trick may not be possible : "Note that before you can set up a Skype Number for certain countries, you need to provide proof of residence." (although since I am in Australia at the moment and a resident, it shuldnt be a problem for me).
this only applies to CERTAIN countries (the majority of countries where Skype Nunbers are offered do not have this restriction) -- click here for more details https://support.skype.com/en/faq/FA256/how-do-i-set-up-my-skype-number#4
otherwise Skype Numbers work as you have outlined -- you get an Australian number that the expected callers will ideally call at local rates, and your signed in Skype client magically rings wherever in the world you are physically located
buy a calling subscription before buying your Skype Number and you qualify for up to a 50% discount on your Skype Number (depending on the subscription length that you choose)
Regards,
Neil

Skype number discount

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