Skype Number missing under Manage Features

When I login to Skype through IE10, on the overview page Skype Number is missing. I have Caller ID, Call forwarding, Skype To Go, Premium features, and Voice Messages. That's it.
I've signed out of the Skype client, signed out through IE and then signed back in. It's still not there. Chat support was not able to help.
What happend to Skype number, and how do I get it back?

Forget it. I got it.

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In Apex 4.0.1 Security Option Missing Under Manage Services

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home->administration->manage services-> security
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Does anyone know how to get to this option?
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Edited by: EEG on Oct 2, 2010 10:00 PM

Sorry. I just realized that I was logged-in as a "developer" not as the APEX Admin which, of course, is why I couldn't find the "security" option. I had too many windows open at once.
Elie

Why can't I cancel my skype number?

I have a skype number and I don't needed it anymore. But I didn't find a way in my account to cancel it. There's simply no skype number option in Manage features section of my account. Please help.

Hi and welcome to the Skype Community,
Please follow the "Manage features" link to see the options for managing your full list of activated features
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Canceling old Skype number

I just added a new Skype number for Wisconsin, and now I wish to cancel my old Skype number with a Cincinnati area code. How do I do that? I followed the instructions, but there is no "cancel Skype number" option under my old Cincinnati Skype number. I tried finding a phone number for Skype so that I could get a live voice to help me, but never found this. How can I cancel the old Skype number?

Hi, Moshe30145, and welcome to the Community,
When you contact Skype Customer Service for assistance in cancelling the Skype Number subscription you no longer need, please report that you were unable to do so yourself, and report what you typed here!
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you need to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Where is my skype number

Hello!
I've just bought a skype number (german) and payed it via PayPal. I've got a mail, what said my number is ready to use. But I can not find my number in my account!!! Can anybody help? If I click "skype number" in my account, it wants to register another number. And I can not see the number also in my profile.... Any idea??
Thanks in advance

Dear Readers,
If you cannot find your Skype Number in the Manage Subscriptions section of your account information (as opposed to your profile details), then please contact Skype customer service for assistance.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Someone called my cell from my skype number

At 6 am today, I received a call from my Skype number on my cell phone. My Skype number showed under caller ID. I did not make the call as I was sleeping and was very surprised to see my Skype number on the caller ID. The only way I can figure this could happen is someone has my Skype Login and they know it belongs to me since they also had my cell phone to call. I didn't answer the phone at 6 and probably should have.
Does anyone have any idea how someone made this call? Has my account been hacked?

Just checked my skype account and it appears it was a forwarded call. I'm assuming someone/something called my skype-in number.
If I look at my usage, and then select "Show" "Call forwarded" I see a call yesterday referenced as "This call was forwarded from unknown"
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Song and Artist Info missing under itunes but not in the original file, and putting track number next to certian songs. Help

i recently updated my itunes...today i opened it up and moticed abuout 100 songs missing...they are now at the bottom of itunes song list with a number next to them with information mission such as this the example below
01 human                                                                 (this song should have the killers name as artist and cd title, etc)
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02 leave out all the rest
02 let it be                       the beatles
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A response on this subject from another post:
It could be that you have inadvertently imported these CDs into iTunes as part of a compilation. If so, the artists won't show in the artists menu on the iPod.
To check, highlight the tracks on one of the offending artists CDs in iTunes, right click and select "get info". This brings up a multiple song info window, and from there you can check if you have 'yes' in the box marked "part of a compilation".
If you have, select 'no' instead and click 'ok'. Do this with any CD that has this issue. This will alter the info in iTunes, and you should then connect your iPod and synchronize the changes.
The problem arises because the information contained on the Gracenote CD Data Base (where iTunes gets all it's album/artist/track info from), is sometimes incorrect. It can show CDs as compilations when in fact they are not.
ramstigo wrote:
I had an earlier post on this subject with a similar problem. I tried what you suggested and it worked indeed. You can select the artists from your Ipod on Itunes and after highlighting the artists/albums affected, click NO on the compilation box and the issue is resolved: the artists appear on the list.
Thank you so much!!!!.

One skype number for multiple users in Skype Manag...

Is it possible to get one Skype-in phone number and assign it to multiple members in Skype Manager?
If so, how do I go about it?
I also asked this here: http://community.skype.com/t5/Skype-Number/One-skype-number-for-multiple-users-in-Skype-Manager/m-p/...

You could always allocate a number to multiple business accounts in Skype Manager. Then re-direct the number via IP-PBX to go to different extensions.
Try the following here [If you look in the advanced section of this manual, you'll see an example of two accounts using one number]
http://download.skype.com/share/business/guides/skype-connect-user-guide.pdf
7.5 Online Numbers for incoming calls
You can use both business Skype accounts and Online Numbers simultaneously on a
single SIP Profile if you wish. In other words, you may have multiple business accounts
and Online Numbers added to one SIP Profile at the same time.
7.5.1 Adding an Online Number to your SIP Profile
Shows you how to setup such
Thanks,
Kent C.

One skype number for multiple users in Skype Manager

Is it possible to get one Skype-in phone number and assign it to multiple members in Skype Manager? If so, how do I go about it? I also asked this here: http://community.skype.com/t5/Skype-Number/One-skype-number-for-multiple-users-in-Skype-Manager/m-p/3275656#M14366.

You could always allocate a number to multiple business accounts in Skype Manager. Then re-direct the number via IP-PBX to go to different extensions. Try the following here [If you look in the advanced section of this manual, you'll see an example of two accounts using one number]http://download.skype.com/share/business/guides/skype-connect-user-guide.pdf 7.5 Online Numbers for incoming callsYou can use both business Skype accounts and Online Numbers simultaneously on a
single SIP Profile if you wish. In other words, you may have multiple business accounts
and Online Numbers added to one SIP Profile at the same time. 7.5.1 Adding an Online Number to your SIP ProfileShows you how to setup such Thanks,Kent C.

Setting up new Skype number - area code missing fr...

Hi. Wanted to set up a Skype number with the area code, 316, from my hometown of Wichita, Kansas. And, but, that area code doesn't appear on the pulldown menu. Any help? Have a feeling I'm being dumb and missing something obvious, but that's the trouble with being dumb -- the obvious isn't.
Thanks all.

Hi, Bsieverts, and welcome to the Community,
Unfortunately, if Skype cannot obtain blocks of numbers from the telephone service providers, then that is how there can be holes in the lists of available numbers. There can be several legitimate reasons why this occurs. As Joanna noted, above, we need to check back on occasion.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Unable to renew Skype Number

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Hello,
On the day your Skype Number subscription expires, it will be automatically renewed for the same period of time for which you initially purchased it.
To change your Skype Number payment method:
Sign in to your account.
In the Manage features section, click Skype Number. You’ll see the next payment due date under your Skype Number.
Click Settings.
Here you can change your existing payment method.
You can change your payment method as long as the new method supports recurring payments, such as a credit card, PayPal or Skype Credit. This is not possible in countries where the payment cannot be made from your Skype Credit balance.
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TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Caller ID. I cant see the Manage Features in my Sk...

Hello!
I am following the tutorial to stablish my caller ID so my number appears when I call someone but the Manage Features set doesnt appear in my Skype, it doesnt appear Skype to go either, although I guess it is because Spain isnt within the supported countries.
Please could you let me know it works? i could stablish my number only for SMS, under the SMS options.
Thank you!

Hello anne-marie68,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
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Error message when extending skype number

Hi guys
Really hope someone can help me with this. Been dealing with skype chat and email support for hours and hours over last three days with absolutely no progress.
I have 8 skype numbers within my skype manager account and for some reason, one of them did not renew properly last week (the others renew every month or quarter). When I follow the steps to extend the number within the manager control panel (features, skype number, click on expired number, select "reactive number", pick monthly, quarterly or annual payments), I get the following message.
Service Unavailable
We're having technical problems. We're sorry for the inconvenience. Please try again after a few minutes.
The same message appears on IE, Firefox and Chrome. This is our main office number and its incredibly frustrating for us. If I try to extend via the individual skype account (rather than manager control manager) I either get an error message or a message saying "your request has been sent to your administrator"
Is there a solution out there? Is this a bug?

Having same problem. Spent one hour w/ Chat support, no joy. Anyone get this addressed, and if so, what did you have to do?

I dont know what my skype number is

Can anyone tell me where i find what my skype number is? i didnt write it down and cant seem to find it listed anywhere

Hi, Nicollet2s, and welcome to the Community!
Your Skype Number appears in your account details, where you manage payment methods as well as subscriptions and credit purchases. When you sign on to the Skype website, click on the Manage Features link, or the Skype Number block (the new website configuration for our accounts looks a lot like the Windows 8 "tiles").
If all else fails, you may contact Skype Customer Service. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype number unreliable / not working?

I am using Skype on a Galaxy S3.
Ever since I signed up for a Skype number I have had people emailing me saying that they were unable to contact me on the Skype number that I gave them. This has become more frequent just recently and I have missed some important calls.
When I call my Skype number from a landline it's a bit hit and miss if a connection is made.... sometimes I get "number not recognised" response from the landline. People who have attempted to call me report similar isssue or sometimes that the number is continually busy and does not go to voicemail.
I called skype support yesterday via Live Chat and was talking to the support guy for 1h 20min and achieved nothing.... he blamed it on everything from my phone provider, internet provider, that my email account was overloaded etc etc ... I think the guy must have bored and was having a joke with me..... that or he was a complete and total utter ####### idiot.
I have attached a screen shot showing settings on my Skype account page.
Currently (23 Jan) my Skype number is not working at all... when I attempt to call from landline I
get the message "the numebr that you have dialled has not been recognised"
Anyone else having reliability issues with a Skype number? Unless I get the issue resolved I will be cancelling account as it is worthless to me in it's current working state.
One more question.... I managed it yesterday, but cannot find it tooday, but how **bleep** do you get to the link for Live Chat.... all i do is get directed to send email???
TX

Hi, Seismic99,
Please note the clause included in our Community Guidelines related to duplicate posting; duplicates have therefore been removed.
Please also see my colleague, NormanM, has posted, above, in response to your first post.
Here is a link to the instruction on how to contact Skype Customer Service:
https://support.skype.com/en/faq/FA10656/what-is-live-chat-support?
Skype is aware of lingering problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community (or offered only the Community as a contact method), please try again using a different web browser and - important - choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in the browser settings, this will also block reaching an agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype Number missing under Manage Features

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