Skype number transfers

How can I transfer my existing Skype number to a "PBX" Service provider like Comcast, and use it as a landline number.

Hi, Zakhi, and welcome to the Community,
Contact Comcast to advise you have a number you wish to port in. If they can and will accept the Skype Number you wish to bring in to Comcast, they will work the process.
Regards,
Elaine
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Skype number is about to expire

Hello,
Skype number is about to expire and I can't renew the subscription.
Skrill account is giving me headaches - It takes $1 from my account and then nothing happens.
What should I do?
Thanks!

I've been searching for a solution for literally hours.
The easiest solution is to just move your Skype number to another company.
This message thread explains explicitly how to do it.
http://community.skype.com/t5/Skype-Number/Transferring-my-skype-number-to-another-company/td-p/2895...

I bought another skype number for a family member ...

I have 2 skype numbers now because I can't figure out how to assign the other one I just bought, to a family member. Do I need to cancel that and start over?

Hi, Patzycakes, and welcome to the Community,
As a matter of fact, yes: Skype Numbers are associated with the account under which the subscription was started. Skype does not permit Skype Numbers or any other subscription, or credit, to be transferred from one account to another.
So, the best thing to do would be to cancel the number you do not need, contact customer service to explain the situation and to request a refund , and start a new Skype Number using the Skype account for the family member you wish to have a Skype number. You or they should use their own payment method -- the Skype anti-fraud filters will catch your credit card being used for more than one account, and bar the payment; as a security measure, you may find your own account becomes suspended!
All that said, if the family member does not use Skype and have their own account, that presents another wrinkle.
Best regards,
Elaine
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Duplicate Payment for Skype Number?

I subscribed for skype online number on 10/31/2014 . You charged my account on 11/03/2014 in the amount of $30.48. On the 12/31/2014 you charged my account again for $30.00 for the same number again. I called my bank that you are charging me twice for the same number. I disputed the second charged that was made in the amount of $30.00. Can you please explain why you charged me $30.48 0n 11/03/2014.
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content. A link to this post appears where the post was originally added.

Hi, Colorboy, and welcome to the Community,
To clarify: the $30.48 charge on October 31st 2014 was for renewal of your Unlimited US & Canada 12 months subscription. The $30.00 charge on December 31st 2014 was for renewal of your Skype Number for a 12 month term.
As you reported one of these charges as fraudulent, you will need to contact Skype customer service to restore access to your account. Any time a charge is reported as fraudulent and a credit card charge-back is processed, the Skype account will be suspended as an effort to eliminate future fraudulent charges.
Regards,
Elaine
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USA skype number not working

Have a toll free number purchased elsewhere and then purchased a skype USA number to have the calls forwarded to that.
Skype number doesn't work. Spent 3 hours with skype instant chat support 10 days ago and problem could not be resolved so it was "esacalated to a higher leverl" with NO time frame given for a resolution.
A week later no resolution and no contact from skype so again spent another 2 hours on skype instant chat support and asked for a refund. Was passed to another support person to get the refund but this person only wanted to go through the whole thing again until after an hour later I finally had to demand several times for a refund.
Was then told I could not have a refund but instead I could have a voucher to obtain another skype USA number for free. Went through all the steps to obtain this number with the voucher but it didn't work. Received an email to say here is your skype number (no number shown) and enjoy with family and friends. Got back to skype support who was waiting and told her what happened.
Spent another hour on instant chat support and had to send screen shots to show that I was now being asked for another payment even though the voucher had been verified and accepted.
Problem still could not be resolved and again I was told that my issue would be escalated to a higher level but NO time frame could be given.
SKYPE!!! You have got to be joking with me right? Wrong! Still no resolution and my customers have no way to contact me because the phone number doesn't work. Losing money every day in lost sales to my business.
Is there any skype support person out there who cares and can do something about this shoddy non-service?
Not happy

megasuccess wrote:
I have had many people try to call the number from many different phones in the USA. It has never worked and they get the message that the number is disconnected or not in service.
Even when Skype technical support called my number it did not ring on my skype.
I did hear your call however this is the first time I ever heard the call ringing on my skype.
What number did you call? Can you please reply and let me know?
Thank you
Hi,
I an having the same issue. I have had my number for years and ported it out to a prepaid plan. After I forgot to reload the prepaid phone, it quickly canceled my plan and number. When I searched Skype for a similar number, I was surprised to see my number back in the Skype Number Pool. So I repurchased it and I didn't notice the problem until when I tried to port it back to Tmobile and after days of waiting and troubleshooting by Tmobile, they told me they couldn't get the number transferred because it's not my number and they said that the landline company who holds or owns or carries the number can't be reached. This has been going on for almost a year now.
After further research, I read that those phone number carriers who sell phone numbers in wholesale are called CLEC. There are only a handful of those companies. I am don't know what to do and Skype can't help me either. I really need to get this resolved.
If you were able to get your number working, please let me know. The message that callers of my number get is this "you have reached THE non working number, announcement 1 4 switch 2 0 - 4".

My Skype number doesn't appear in my account

I recently purchased a Skype number - about a week ago by bank transfer - but the number has not appeared in my Skype Number box on my Account page. Is this standard, or am I missing something obvious??

Check the status of the transaction in your purchasing history in your account at www.skype.com If it does not say 'delivered,' then your Skype Number will not yet be active.
Bank transfers can take time to complete.
Regards,
Neil

My Skype Number is busy continuously

I am trying to call up the skype number from my mobile number however it is coming busy continously.
Please help.
Thanks,
[Removed for privacy] Team
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Hi, IAL, and welcome to the Community,
Hopefully, you are not signed on to Skype on the mobile device at the same time you are testing your Skype Number. If you are, that could be the problem. Try calling the Skype Number from a fixed line, instead. Otherwise, you will need to please contact Skype customer service directly to sort this as we here in the Community do not have the resources to diagnose and resolve.
Regards,
Elaine
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Calling my Skype Number results in busy signal.

I tested my Skype number from my cell phone an my landline, and I get a busy signal each time. I have to do a consulation via Skype, but now I cannot. I just updated my 3-month subscription and my account shows that the number is active. Should I get a new Skype number? I need this to work.
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Hi, MarthBee, and welcome to the Community!
Please check this first: in the Windows version of the Skype client software,
Tools -> Options -> Calls -> be sure that Allow calls to my Skype number(s) from... anyone is ticked or checked in -> Save.
Please try your tests again, ensuring that your mobile phone is not already signed on to Skype at the same time.
Regards,
Elaine
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Why can't I get a Skype Number for Canada?

Why can't I get a Skype number for Canada?
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Subject/title amended accordingly.

Hi, Davidann, and welcome to the Community!
I arranged to transfer your post here to the Features: Skype Number message board as your enquiry is not related specifically to the BlackBerry Z10. If you type the words "Skype Number for Canada" in the Search the Community search box appearing at the upper right corner of this website page, you will find a plethora of threads (topics) related to this issue.
The short story is this is due to a regulatory issue in Canada.
Kind regards,
Elaine
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My new Skype Number is no longer in service?

I picked a skype number when I set up Skype. It is [redacted to protect privacy]. Now it says that it is no longer in service. Help
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First things, first: for your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this. Thanks!

Hi, Seacrest, and welcome to the Community,
You will need to contact Skype customer service to sort this. Here is another link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
Regards,
Elaine
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Can I get a Skype Number for my Skype Account in I...

how can i set a skype number for my skype account in india?
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content.

Hi, Maneendra, and welcome to the Community,
As is noted here, Skype Numbers are not available in the country of India:
http://www.skype.com/en/features/online-number/
Regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Where is the link to extend Skype Number subscript...

Have you guys figured out where Skype hides the link to extend our subscriptions for fixed phone numbers?
I've been searching the message boards for about an hour now and all I can find are hundreds of other angry people trying to find the same answer.
What's the point in emailing me to renew my annual phone number subscription if Skype won't even provide a working link or instructions to do it? The only thing the email managed to do was remind me that it's time to deal with this --- again and put me in a bad mood again.
Does MagicJack hate their customers as much as Skype does? If not I'm outta here!
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http://www.apple.com/support/downloads/imovieHD6.html

My new Skype Number is already in use!

I have purchased a skype number, but that number is already in use. HELP!!
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content.

Hi, Skypephone1, and welcome to the Community,
Please contact Skype customer service to report this problem and to request that the number be tested. You can then request a refund for the number, and start a new Skype Number subscription.
Regards,
Elaine
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Skype number not active, anyway to receive refund?

Well for one I had purchased a skype number 3 days ago. After purchasing I was welcomed with the alarming fact that t mobile prepaid does not support call forwarding even though they give very misleading information that they do. My question is this, is there anyway possible that I can receive a refund for this service I will now never use. And if not, why is the service I paid for not even active? Thanks in advance

Hi, Teandrews, and welcome to the Community,
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Here are a few extra notes to guide you along the way ...
You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the web-form and click Submit, your information is relayed to Skype and you will receive a reply via e-mail unless you are transferred to start an instant message chat session with a Customer Service agent.
Regards,
Elaine
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Skype Number wants me to buy credit

There's no real support here oin any language. If there is, they've hid the connection very well. They only get to you if you post a public complaint. AND I AM POSTING A PUBLIC COMPLAINT.!!
I have a subscription. I have a skype phone number plan thing. I npay money every month yet every time i try to call anyone, skype wants me to by credit. They want my friends to by credit to caqll me. No matter what kind of plan you get, they demand more and more credit!!! Go with majic jack and be done with it.
I was in the focus groups on skype when it began and they haqve been working deligently on how to nickle and dime you to death as their only mission in business.
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Hi, David_Guilmette,
Please allow me to clarify this one important detail:
A Skype Number is a fixed line number subscription which has only one purpose: to permit you to receive calls on Skype from people who do not use Skype; they call you using this fixed line number.
A Skype Number does not support outbound calling in any way. You would indeed need a Buy Skype credit or a Skype subscription in order to cover the costs of outbound calls.
You mention that you have a subscription; please do check that the number you are attempting to call is covered by your subscription. In other words, you would be asked to cover the costs of the call you are trying to place using Skype Credit if that number is not included in the subscription you have.
Regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype number transfers

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