Skype Number wants me to buy credit

Question

There's no real support here oin any language.  If there is, they've hid the connection very well.  They only get to you if you post a public complaint.   AND I AM POSTING A PUBLIC COMPLAINT.!!
I have a subscription.  I have a skype phone number plan thing. I npay money every month yet every time i try to call anyone, skype wants me to by credit.  They want my friends to by credit to caqll me.  No matter what kind of plan you get, they demand more and more credit!!!  Go with majic jack and be done with it.
I was in the focus groups on skype when it began and they haqve been working deligently on how to nickle and dime you to death as their only mission in business.
Post transferred to Features: Skype Number message board;
subject/title edited accordingly.

Answer 1

Hi, David_Guilmette,
Please allow me to clarify this one important detail:
A Skype Number is a fixed line number subscription which has only one purpose: to permit you to receive calls on Skype from people who do not use Skype; they call you using this fixed line number.
A Skype Number does not support outbound calling in any way.  You would indeed need a Buy Skype credit or a Skype subscription in order to cover the costs of outbound calls.
You mention that you have a subscription; please do check that the number you are attempting to call is covered by your subscription.  In other words, you would be asked to cover the costs of the call you are trying to place using Skype Credit if that number is not included in the subscription you have.
Regards,
Elaine
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