Skype numbers are BROKEN incoming calls do not rin...

I paid for a Skype number. It used to work fine, people would call, and Skype would play the ringtone and I would answer.
NOW IT'S BROKEN.
One of the latest releases of Skype broke this and there is no Skype support to report and get problems fixed. This is mentioned many times in these forums and Skype will not address the issue. Just search for "incoming calls do not ring"

I am having this issue with an iphone 5/iOS 6. I can receive calls without issue when I have the Skype App open, but if it is in the background, the caller gets a message like "The person you are trying to reach is not available." if voice mail is turned on, or the phone just rings and rings if I have voice mail turned off.
I've confirmed that alerts and other settings in Notification Center are setup as expected. Not sure why this isn't working.

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2 Skype Numbers are not working

I have two Skype number, and both of them are not work, and you guys keep debit from my credit account, I would like to know what is going on, if I have not got a proper response I have to cancel my all my subscription, as I am paying for nothing, and so so difficult to ask for help, thanks.

Hi, Juicyjuicejudyju, and welcome to the Community,
Please contact Skype Customer Service to enquire why your Skype Numbers are not working as they should. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

I am facing issue in Receiving incoming calls, Name not getting displayed though the same has been saved in my phone book!! I have done sync from Windows contacts.. please help if some1 knows how to rectify the issue...

I am facing issue in Receiving incoming calls, Name not getting displayed though the same has been saved in my phone book!! I have done sync from Windows contacts.. please help if some1 knows how to rectify the issue...

Has your carrier been having issues with Call Display? Do the telephone numbers come up when people call, or does it just show 'Unknown Number' or 'Blocked' ?

Please help ... have new samsung ativ se windows 8 phone ... screen lock is on to require password, but on incoming calls its not locked ... how do i lock it for incoming calls too ???? thanks

please help ... have new samsung ativ se windows 8 phone ... screen lock is on to require password, but on incoming calls its not locked ... how do i lock it for incoming calls too ???? thanks

Personal rant, why do people write the entire problem in topic line
It's not possible with Windows Phone 8. What's the point, a call is coming in and the phone allows you to answer.

HT201401 Incoming calls do not ring on iPhone, only vibrate. All settings are selected for ringtone to be audible, I have restarted phone, went back to factory settings, still no sound on incoming calls.

Incoming calls are not heard, only vibrate. I have reset the phone back to factory settings and still do not get any ring tone sounds for any incoming calls. The phone only vibrates. I have checked all setting including volume and do not get any sounds from the phone on incoming calls.

Check the Mute / Silent Switch on the side of the phone...
iPhone User Guide

Incoming calls do not show contact names

We have a problem here and it is the only reason I had to go back to my 9900.
All my over 3000 contact are put into my phone with the relevant country codes. Now the names do not show up on incoming calls. I have played around with Smart dialling settings nad tried other things and... 'no joy'. The only thing that works is to remove the country codes to all local numbers.
HELP!!!...so I can go back to the Q10!!

I have this same problem and dialing *228 didn't not fix my phone either.

IPhone 5 outgoing and incoming SMS works but incoming calls do not work. The dialler gets message this number is not in available in network.

New I phone outgoing calls as well incoming SMS works but can not receive incoming calls. Caller gets the number does not exist in network.

Like Superman, here I am to save the day! I can help you with your service in your home area dizzymslizzie. Let's start with what zip code are you in? Can I assume that there isn't any physical or liquid damage on the iPhone 5? Recently, there has been an update to the iPhone to iOS 7. If you have done this update then please provide the exact carrier version that's installed. Keep in mind that there is a difference in device performance between iOS 7 and the iOS 7 beta version. As you share this info, I will check the area to re-affirm that the issue is or is not network related.
Thank you...
ArnettH_VZW
Follow us on Twitter @VZWSupport

Incoming calls do not display contacts # TYPE (work, mobile,etc)

I am a verizon carrier and I recently upgraded from a curve to a tour 9630. I am on a business enterprise server that syncs with my outlook. On my old curve and other BB's, when I would receive a call from someone in my address book, the screen would display: the person's name, their number, and in parentheses- what contact number that was, ex: (work) (mobile), etc.. These are all still listed in my outlook and blackberry address book correctly. Now on my tour, on incoming calls from individuals in my address book, it only lists their name and number. The parentheses that listed what contact type their number was, has dissapeared and since I don't memorize #'s anymore, I dont know where they're calling from. Is this a glitch or a removed feature on the Tour? Or is it a setting that I can't find?

I have the same issue...not sure if my upgrade to BB OS 5.0 solved it.
It now shows # type when I answer the phone and on the call log screen.
Try seeing if #type is displayed once you answer the phone...If not Upgrade
Cheers
K

Incoming caller toast not matching Outlook or Lync contacts

From reading similar posts I understand what I want is achievable but for some reason it does not work in my environment and I don't know why.
The issue is that incoming calls from an external number (lets say a mobile phone) do not match to a person's Outlook contacts, nor do they match with existing Lync contacts, to show a name. Instead they present as a number on the call toast notification.
My setup:
Exchange 2010 On Premise
Lync 2013 On Premise
Numbers in Active Directory as E.164 format (+44... etc)
Numbers in Outlook contacts as a mix of E.164 and 'normal' UK (starting 0...)
Lync policy is indeed set to search Outlook contacts
When anyone calls in from Outside we get the number shown and nothing else, it seems it should match with AD if present and with Outlook if present, but it does neither. How do I even start to go about diagnosing this or finding the problem?
UPDATE: I can now seemingly get it to match AD numbers which is good, but not yet Outlook numbers.

Hi,
As Lync show the true caller name match AD number, it may not the Media gateway issue.
From your description above, the number in Outlook contacts is mix of E.164 format and normal UK number. Did the issue happen only for normal UK number or also happen for E.164 format number?
Please change the number on Outlook to E.164 and then delete Lync user profile and then test again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

For incoming calls ringtone not working

My incoming calls are only identifiable with display to ANSWER or DECLINE. I. Can get vibrate to work but ringtones not working. I am missing many calls
because of no ring. I did shut down my Bluetooth earpiece so unsure what happened.

These are a couple of articles that might help.
http://docs.info.apple.com/article.html?artnum=305740
http://docs.info.apple.com/article.html?artnum=305744
Try a reset first then if that does not work, you might want to restore.

Incoming calls do not come thru

when dialing my skype phon enumebr I get a message that says " the number you are calling is not in service, please check the number and try the call again" why is this happening?

Please file with Customer Support.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

HT5463 my incoming calls will not ring when locked. how do I get rid of the lock screen and passcode for good?

I have mu phone set up on locked screen and passcode. I want to take this off. I am unable to receive calls in locked screen.
I need to hear all my incoming calls.

Double check settings - do not disturb - is off.

Incoming calls - phone not ringing

Hi All,
My landline phone doesn't ring when there is an incoming call. If I test it with my mobile, I can pick it up and the call connects. Outbound calls are also fine. This makes me think it's the ringer signal which isn't getting through.
I have tried the test plug in the main line box (main socket) with an old corded phone which I know works fine elsewhere. I still get no ringing. I have done this with everything else in the flat dis-connected.
Does this mean the fault lies in the main line box and is therefore BT's issue to fix? If so will I be charged for a call-out? I'd like to work those out before getting an engineer out!
Many thanks,
David

Diaaav wrote:
Yes I tried putting the filter in the test socket and still no joy.
So it sounds like a BT problem I'll have to get an engineer out for? Will I be expected to pay for that?
Thanks!
Have you tried it without the filter? in case the filter is at fault.
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

2 iPhones with separate numbers ring when incoming call

My wife and I have separate iPhones (5 and 5S) running iOS 8.2. An incoming call rings on both phones. Did not happen before I downloaded 8.2.

You can turn it off by going to Settings > FaceTime and change "iPhone Cellular Calls" to off on each device. It is a feature of Continuity: https://support.apple.com/en-us/HT6337
It is for devices using the same Apple ID. You may want to consider/investigate using separate Apple IDs. That is now more practical with new Family Sharing features: https://www.apple.com/ios/whats-new/family-sharing/

Skype contacts are missing ... after not logging i...

hi...
my skype contacts are missing but what is more wierd is that when i search for my friends through the search function...they are all offline... meanwhile im online and they are online but we see both me offline..
plz help thanks

Hi!
please visit the link below for suggestions;
How to Recover Lost Contact List
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Skype numbers are BROKEN incoming calls do not rin...

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