Skype over charge me on my acct

my account has been charge in a short period of time 150.00 us dollars SKYPE BE RESPONSIBLE AND RETURNE THE MONEY YOU HAVE STOLLEN FROM MY ACCT. BE HONEST LOVE THE FUTURES BUT SOME HOW YOUR ACCOUNTING DEPARTMENT SUCKS!!!! I HAVE CANCEL MY CREDIT CARD ACCT DO TO THAT ISSUE AND MILLIONS OF DOLLARS ARE BEING FUNNELED VIA SKYPE TO SKYPE COMMUNICATIO LUXEMBURG LU AND MILLIONARES ARE COMING OUT FROM SKYPE DISHONESTY!!!!

Hi, Greensboro123, and welcome to the Community,
I am sorry that I am to be the one to advise that your claims directed at Skype are simply not true. Credit card fraud is a serious problem in our world today. We all pay for the thieves and their dishonesty with high interest rates, increased service fees, and other fees imposed upon cardholders.
You are wise to have cancelled the account straight away and to have reported the fraudulent charges to the issuer of your payment method. You ought also to contact Skype Customer Service to report these incidents as well. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you must contact Customer Service, skip past Step 2 of the instruction and proceed to Step 3, Continue Support Request. You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
Last and certainly not the least, change your Skype account password immediately if you have not already done so.
Best regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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Skype over charged me - chat not working, how do i...

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TS1424 how do i talk to a human about over charging my acct!!!

How do i talk to a human about over charging my acct!!!!

You don't. There is no telephone support for itunes.
Humans, however, do answer the express lane and e-mail inquiries.

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Solved!
Go to Solution.

Hi briley_irving00,
I checked your account and I can see multiple orders made on it. If you only intended to purchase a specific order and want to be refunded for the rest, please contact Skype Customer service so that they can check if they can grant your request. You can follow the steps on the link below to know how you can contact them:
https://support.skype.com/faq/FA1170
Please make sure that you have the order numbers of the purchases you want refunded. You can sign in on the link below to know what your purchases are:
https://secure.skype.com/account/purchase/history/orders
Hope this helps.
James
Did my reply answer your question? Mark it as a solution to help others, Thanks.

Mobile Data was racking up enormous over-charges and nobody at Verizon can tell me why.

I was using a "Jet Pack" mobile hotspot so I could access the internet on my laptop out and about and mainly to monitor traffic during my commute. My Jet Pack contract ended and coincidentally my cell phone was eligible for the next upgrade. So I upgraded to the Samsung Galaxy 3 with the intention of using the 'Mobile Hotspot" feature on the new phone. I assumed that this feature would be identical to the Jet Pack as far as my data usage. Note that I occasionally upload photos and videos from the Jet Pack and I am familiar with how much data is used when I upload a video. If I upload too many videos it will cause my data to exceed my plan allowances. I think I may have exceeded my data allowances 1 or 2 times during my contract period when I was using the Jet Pack. The times that I did exceed my data allowance were minimal over-charges less than $50. So off goes the Jet Pack and on comes the Samsung Galaxy 3 using the "Mobile Hotspot" feature on the phone instead of the Jet Pack. During my first billing cycle with my new phone that I barely knew how to use, I began to use the mobile hotspot in the same routine as my Jet Pack. I did upload a few videos knowing that I might exceed my plan a "little bit"....maybe by 1 or 2 GB over. I received notification that I had exceeded my allowance and I immediately called to see why. I was shocked to see that I had used up a full 10GB which is WAY more than I had ever used with my Jet Pack. So I thought to myself that maybe the videos I uploaded were too long and I just didn't realize it. So I asked for an additional 2GB of data to get me through the billing cycle. I was told that it would only cost $20 more. I immediately decreased my data usage down to just using the Mobile Hotspot feature only.....no video uploading for the remainder of the billing cycle. I was sure that I would be fine after adding the additional 2BG. Then after a couple weeks I receive my bill and I am being charged over 19GB !!!! And my overcharges are $150. I was shocked. I immediately called and spent a long time on the phone with several different Verizon reps over the phone. I spoke to at least 2 managers as well. I was able to beg for about a $45 credit. They all were very sympathetic but would not budge on refunding me any more. I reviewed my usage on My Verizon and I am baffled how I am being charged all this data!!! Nobody can give me any details on what I may have done to use up that much data. They can't even tell me what the data was used for. What was I doing or not doing that used up all this data? I was reviewing my data usage and I was being charged data 24/7!!! I saw data being used at 3AM when I am asleep!!! HOW CAN THIS BE??? I am EXTREMELY unhappy with Verizon for allowing this to happen and FAILING to give me an accurate and detailed explanation of how this may have happened and what exactly was drawing all the data. I will not pay these over charges and I am going to find out how this happened if it takes me 1000 hours of research to figure out how this happened. This is maddening.

And yet, if they did keep track of what their customers were looking at/doing online, TONS of people would be up in arms about it, just like the NSA stuff a couple months ago.
You can't have it both ways. Either Verizon doesn't keep a record of what websites you visit, what videos you watch, etc, or they do keep a record and the government can search it. It's not about whether you have "something to hide", but rather about whether someone with an agenda THINKS you have something to hide.
You are an adult, presumably, install software on your computer to monitor your traffic if you care about this information. Then you personally have the records.

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I have an iPhone 4 on Orange UK, and Skype works perfectly over wifi, which is hardly surprising as anything over wifi is not carrier-dependent. However, using Skype over 3G is another story. Orange's 3G bandwidth is so low at times, sometimes as slow as dial-up, that you can't hear what each other are saying on a Skype call. Chatting over 3G usually works fine though, given the much lower bandwidth requirement.

ITunes over charge my Debit card 27 time. In the amount $277.16 how do I get my money back

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@alexsport17
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Does Skype always charge MORE EXPENSIVE of 2 overl...

Have 2 subscriptions to the same destination. First (cheaper) for landlines and Second (more espensive) for landlines and mobiles. Based on FAQ below I expected landline subscription is used for landlines and landline + mobile for mobiles at least until one of them exausted.
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Skype over charge me on my acct

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