Skype phone number- how to make it work?

i am sitting in australias and got my mum in NZ to phone my NZ skype number with  09 xxx xxx4 and it just rang off to nuthing, i then rang from my mobile 0064 9 xxx xxx4 and it also rang off to no where
can anyone tell my why it doesnt work, or why am i paying $40  a year for a service that is not functioning? 
i can t even find a link to email the skype support team, is there one at all??? how do you get personal help or service? 

    Hello pepson93! The Samsung Fascinate is a CDMA only device, which makes it great for use in areas were CDMA signal is available. Unfortunately, the country of Poland does not have CDMA service providers so the Fascinate will not work there. I recommend seeking options for equipment with your local carriers. Best of luck!
Dion M.
VZW Support
Follow us on Twitter www.twitter.com/vzwsupport

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